Benbow KOA Reviews

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RV Reviews

Jul 23, 2020
Jul 23, 2020
Excellent site with attentive staff. When we had a minor issue with the sewer connection it was repaired within minutes with a smile!

CAMPGROUND RESPONSE / COMMENTS:

As it should be! Thank you so much for staying with us.
Jul 22, 2020
Great location & friendly service.
Jul 22, 2020
Friendly staff, clean ! Enjoyed Benbow inn drinks, the lawn could use more watering , we will come back again

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jul 21, 2020
Need some help in the office. Lots of issues in our group being overcharged. Looks like they are trying to take care of the grounds and things but it still needs lots of work. You would think when they were shut down for 2 months , it would have given them safe time outside to freshen it up! It was still a great weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying and giving your feedback. We never closed because we have employees who live on site. We did have fewer employees and with all of the unknowns didn't get as much done to be ready for the season. Now we are playing catch up but will keep moving forward.
Jul 21, 2020
Campground was packed, no social distancing. Party crowds stayed up late and quiet time was not enforced. Thankfully, we were just passing through for one night.

CAMPGROUND RESPONSE / COMMENTS:

We do provide every guest with an after hours phone number for such situations. Next time, please call us so we can address it for you.
Jul 20, 2020
Good location and services. Clean. We had a good time there even for only one night.
Jul 20, 2020
We were sorely disappointed in Benbow KOA. Benbow was our go to camping experience for the last 2 generations of our family. At $75 per night we expected at least a 3 Star Park. Upon arrival we found all grass in the Park dead and littered with debris. Trying to get to our site was near impossible with cars and trucks parked in the very narrow streets. Our site was littered with food on the table.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear about your disappointment. Irrigation problems have led to the dry grass but there is no excuse for liter and an unclean site upon arrival. The manager will be calling you.
Jul 20, 2020
This place is very tight. Sights are very small and close. Not a green blade of grass on the place. Golf course is pathetic. I stayed here years ago before it was a KOA and it has gone downhill bad. Front office staff are very pleasant. Ice was double what it should be. Will not stay here again. Go to Elk Country.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were disappointed. We have had a couple of bad years with the golf course having issues with the well and irrigation, working on it and hope to see improvement soon. Unfortunately, ice costs us a lot to have delivered to our rural area and that gets past on.
Jul 20, 2020
It was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Hope to see you again.
Jul 19, 2020
RV space was between two buildings, one had a row of three "motel" rooms in it and the other was a cabin type. Our site was basically in the parking lot of the "motel" building. Absolutely NO space or even semi privacy. This place doesn't know if it wants to be a motel or a RV park/campground.
Jul 19, 2020
All employees were courteous and seemed wanting to help us in any way they could. I was very impressed with everything except the golf course. The course is really fun but lack of maintenance make it a "cow field".
Jul 19, 2020
The RV Park was to dry it would have been nicer if the grass areas were watered and green. Also its to bad that the golf course was a COW Pasture. It could be an excellent golf course if it was taking care off.
Jul 19, 2020
Jul 19, 2020
Site was easy to pull in and use WiFi and cell reception poor Quiet time not adhered to (on a weekend day) and no enforcement. As you would expect, you do get noise from 101 traffic Nice area for families but not appreciated as much by this older couple
Jul 18, 2020
First off, Kristy at the pool was wonderful and a great help to our family. Thank you, Kristy, for working hard to keep everyone safe in and out of the water! Secondly, the office staff put us in a different campsite than the one we requested by phone many months earlier. Thirdly, the men who were working on the plumbing had the loudest dog with them who barked the whole time. Bad manners...
Jul 18, 2020
Had booming music all afternoon. After I complained to the office, someone spoke to the noisy campers. After a few minutes, the noise was back. I even had to use earplugs.
Jul 18, 2020
Nice to have a safe place right near the scenic Benbow Inn and the Eel River. Good service, nice facilities. A little awkward that the fresh water faucets are very close to the sewage drains.
Jul 18, 2020
We love camping at Benbow, however this year was a bit less satisfying than previous years. Golfing is a big attractant for my husband and son, but the course is truly not worth your time or money. We learned their water system was in need of repair and therefor unable to water the greens. Hopefully it will be better next year. Supplies in the store were limited as well, no ice.

CAMPGROUND RESPONSE / COMMENTS:

We are disappointed to be having trouble with the course as well. We will continue to work on it so that it is better next time.
Jul 18, 2020
Very relaxing stay. All the workers were very pleasant and professional to deal with. Looking forward to going back.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again soon!
Jul 17, 2020
The Campground was nice, bathrooms were very clean. We were a little disappointed when we drove up and all the grass was so dry, we expected it to be nice and green. The grass around each campsite was even very dry and not green.
Jul 17, 2020
KOA store lacked some basic supplies such as ice and a toothbrush. Staff policy on wearing masks in the store was not taken too seriously. We walked in many times with the manager and staff not wearing masks indoors. One key employee told me she only wears it to keep her safe without any regard to keeping customers safe. It’s was a little disturbing to say the least. I expected more from KOAsta

CAMPGROUND RESPONSE / COMMENTS:

We will review the policy on masks worn by staff. Thank you for sharing.
Jul 16, 2020
Friendly staff, clean restroom showers, utilities worked good. Would stay tehre again if i needed a place to stop for the night. Some large groups that were a little noisy but quieted down at night.
Jul 16, 2020
Jul 16, 2020
This was the noisiest RV park that I’ve ever stayed at. At midnight, someone was still playing video games that was run through a very loud stereo system. They played loud music all day too. None of the KOA staff did anything about it.
Jul 16, 2020
pet charge was too much for my dog
Jul 16, 2020
Awesome staff always makes it easy for us to stay there love this place

CAMPGROUND RESPONSE / COMMENTS:

We appreciate having you back!
Jul 16, 2020
Too crowded/spaces way too close together. Felt like sardines in a can....not what I want when camping. Also, no fire pits-such a disappointment. We were booked for 3 nights but left after one. The staff was very nice and helpful though

CAMPGROUND RESPONSE / COMMENTS:

Thanks for trying it out, we all have our own preferences when camping/RVing.
Jul 16, 2020
We were very disappointed that only premium sites had fire pits and the noise lasted until 1:00. Pretty hard to put small children to sleep. Otherwise everyone was friendly and it was clean.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry it was noisy so late. When you check in, we give you a map and at the bottom it has a phone number you can call after hours so we can address these issues for us. Please call us so we can make your stay more enjoyable.
Jul 15, 2020
Jul 15, 2020
Beautiful place, clean campground with nice shade trees! The pool was delightful and all very friendly staff! Definitely coming there again.
Jul 15, 2020
Tight spaces, place looked a little unkept. It was fine for 1 night as a stop over.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping over. It is an older park so true it is not the easiest park to pull big rigs through.
Jul 14, 2020
Love this place!
Jul 14, 2020
Jul 13, 2020
We had an absolutely wonderful family reunion weekend at the Benbow KOA! The only drawback was the shape of the golf course... it's rough. Must still be dealing with water issues, or budget issues to water it due to covid-19. The guys golfed anyway and still had a blast, despite it. Thank you KOA!
Jul 13, 2020
Very nice. Great staff.
Jul 13, 2020
Dirty restrooms with no toilet paper. Dog walk area littered with “waste”.
Jul 13, 2020
Wi-Fi no work, wrong bathroom code, sold us expensive site with cheap ones were available, propane unavailable
Jul 13, 2020
Beautifully landscaped and clean campground with friendly staff. Would definitely recommend and revisit.
Jul 13, 2020
There were to many people staying on one campsite, especially where there was allowed tent camping. Cars and tents everywhere so it was hard to drive around the campsite. Cars in the middle of the road, and children not being supervised. Adults drinking and playing games in the middle of the road as if they were at home and not being respectful of the other campers.

CAMPGROUND RESPONSE / COMMENTS:

We do limit sites to a maximum of 6 people and 1 vehicle but that doesn't mean everyone follows the rules. We will monitor and address. Thank you.
Jul 12, 2020
Close to the Avenue of the Giants. Interior roads and sites are tight for large RVs. 30 amp plugs are upside down on pedestal. Friendly staff. Easy access from the highway.
Jul 12, 2020
Pull through site. WiFi was very weak. People wore masks,to prevent Covid, in office but not at the pool or walking around campground. Too crowded to feel safe.
Jul 12, 2020
great pool . clean park, full hookups. prompt service when power outlet went bad.. happy people
Jul 12, 2020
Golf course is a mess. Garbage bins full, too crowded and noisy.
Jul 12, 2020
No WiFi unless you walked up to the office, very crowded and noisy with large groups. The site itself was perfect. This is not the best site for older RVers but perfect for people with children (bikes are easily put to use here) and young adult party people.
Jul 12, 2020
Park was basic with a need for a makeover. Grass area was dead or far closer to it than most. Good Sam’s rating of 9 was far to generous. Staff was friendly and responsive to questions only reason this is a 3 rating.
Jul 11, 2020
Jul 11, 2020
Our second stay here, passing through so only for one night, but would like to spend more time! Friendly Staff, well-maintained, easy access!
Jul 11, 2020
Originally planned to stay 3 nights but kids had so much fun we were Thankful we could stay an extra night. Super clean, friendly, and safe. Good Covid prevention practices.
Jul 09, 2020
we had a good weekend, as usual itg was crowded for the Holiday. Many thins were shut down because of covid, but that was to be expected. As discussed with the manager we would love to see the driving range put back in and the golf course is in bad shape
Sep 17, 2020
Great location, we had a great spot on the first row with a view of the golf course.
- The Albers on Google
Sep 04, 2020
Great place, friendly staff
- Gary Bates on Google
Sep 08, 2020
Very busy this labor day weekend. Kids and parents alike all having a great time. Site 60 was long and level and had a great outdoor furniture setup. Golf course is sad.
- James LeGoullon on Google