Benbow KOA Reviews

CAMPGROUND & GOLF COURSE OPEN TO HUMBOLDT COUNTY RESIDENTS & ESSENTIAL TRAVEL

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May 23, 2020
Only thing I could say negatively was the trash at the back of the complex was overflowing the whole time we were there
May 17, 2020
May 17, 2020
There were lots of bugs in the room. I did not feel comfortable sleeping in the bed as I had seen ants in it

CAMPGROUND RESPONSE / COMMENTS:

We would expect no one to sleep in a bed with ants or any other kind of bug. You stayed 2 nights with us, and we were unaware of the issue. Next time, please let us know immediately, so we can do something to make your stay as it should be.
May 11, 2020
We had a great time!
May 09, 2020
Very nice and clean.
Apr 21, 2020
Staff was amazing & so were the cabins.
Mar 30, 2020
Facilities are great and the staff was amazing... Friendly, accommodating, and always smiling despite the fact that we were there during a state-wide shelter-in-place event. We will definitely be returning to Benbow KOA!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Hope to see you when you can enjoy the park to its fullest.
Mar 16, 2020
Great place. Only bad mark would be that the store was one of the least stocked KOA stores I’ve seen. Maybe because it’s off season? Not even orange juice. But beyond that the store should have more offerings. Other than that all was good!! We will be back.

CAMPGROUND RESPONSE / COMMENTS:

We normally have juice. In fact, we just got a delivery of fresh fruits and vegetables. I'm sorry we had limited stock when you visited.
Mar 11, 2020
Pricey for what you get and WHERE. Many things not working in cabin ie 2/3 Tv's, bedside light. Slat across toilet..? Working? Very limited supplies. Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. Two weeks before your arrival, we did our annual maintenance/cleaning. We will be going through the unit today to ensure this doesn't continue. Please, let us know if you ever have concerns while you are here. We like to address any issues right away.
Feb 17, 2020
Jan 20, 2020
Jan 16, 2020
Jan 07, 2020
Great cabins and friendly service. We enjoyed everything.
Jan 06, 2020
The staff was amazing, the cabin was so wonderful, the location was beyond beautiful and peaceful ... Everything about this place was so wonderful i cant say enough good things ... ps: early morning otters playing in the rver were the icing on the cake !!!!! WE WILL BE BACK !!!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay!
Jan 03, 2020
Had a very good time. All the Staff is so nice.
Jan 01, 2020
The kids had a blast!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay. Thanks for coming!
Dec 30, 2019
Nov 16, 2019
Well maintained. 18 hole golf course and a short walk to the historic inn for a nightcap!
Oct 27, 2019
Office people are top notch with being accommodating to guests. Wish the lobby computer was working since I have very little cell phone coverage. Cabin #47 needs lights over bathroom mirror. A hook needed on bathroom door! Can floors be washed, rather than just brooming? Down bedding, TVs & full kitchen is great! Love being so close to the hotel w/ 4 star meals. RV park has market/clubhouse.
Oct 23, 2019
The staff was great and the accommodations were more than adequate. Very comfortable beds!
Oct 13, 2019
Only wish there was a chair in those tiny cabins!
Oct 13, 2019
They did a great job and were very helpful during a power outage.
Oct 09, 2019
Staff was very nice, campground was well maintained. Felt very safe.
Oct 03, 2019
Sep 29, 2019
I was on a long drive from Oregon to the Bay Area after dropping my daughter at college & needed a comfortable place to stay - Benbow KOA was just what I needed. It's spacious, open, nature filled & more. I stayed in a cabin which gave me space to relax & enjoy. The BBQ grill at my site was convenient. I love the river beside the campground. Next time, I'll being my family back & play golf! Thx
Sep 24, 2019
Sep 18, 2019
Enjoyed our stay near the creek. The only thing we might suggest is to possibly paint inner cabin walls a colour or put something on wall so it feels less like a cubicle.
Sep 16, 2019
Cheap rates but beware they are condos not single room cabins
Sep 14, 2019
The employees, the setting, the facilities were excellent. We had a wonderful time. The only suggestion might be to see if you can get a handle on the stocking of the cabins. It was very uneven -- we all borrowed from each others cabins. Thank you all for everything. Diane Berl
Sep 07, 2019
Definitely would stay again. Would ask for a spot farther away from bathroom/showers we were downwind
Aug 26, 2019
Aug 26, 2019
Conveniently located next to the Redwood Hwy making for easy day trips to the hiking trails and scenic routes. The downside to the location is that you do hear the traffic along the hwy. The site is kept clean and the grounds are well maintained though the grass areas at the campsites are not lush. The pool area and other facilities are great and the staff is very friendly and helpful!
Aug 24, 2019
Cabin was nice. Did have a problem with ants in the kitchen. Some lightbulbs missing. Other than that neat and clean. Friendly staff
Aug 17, 2019
Aug 15, 2019
This was our second "Grandkid Trip" to the Benbow KOA! We had an awesome time from start to finish. Our grandsons, ages 6 and 10, enjoyed the pool, the game room and the playground. Their favorite part of our stay, however, was spending time playing along the little creek that ran behind our cabin! Richardson's Grove and Confusion Hill were also highlights of this trip. We plan to return soon
Aug 11, 2019
Aug 04, 2019
Very unhappy with the way employees treated me!!! Got the wrong cabin that I paid for and couldn’t move me to the right cabin or credit my account!!! Very poor
Aug 04, 2019
Jul 31, 2019
Once again a great stay at the Benbow KOA. Very relaxing, fun to meet new people and just hang out.
Jul 29, 2019
Dirty, dilapidated, disorganized. Overpriced.
Jul 24, 2019
The cabin room desperately needs a thorough cleaning. The AC was disgustingly dirty, obvious filter has not been changed in a long time. 2 office staff leaving at 6:30pm did not want to deal with paramedics coming in for injured guest. As KOA member I stayed at many KOAs going up the CA and OR coast. This was the most unclean one that I stayed at. Disappointing for KOA standards.
Jul 16, 2019
We rented a cabin. It was 84 degrees upon arrival, even hotter in the loft where our children had to sleep. It was dirty, broken items, curtains fell down, kitchen utensils and pans missing and only 1 coffee cup for 3 adults. Had to go to office for toilet paper and trash bag. The pool was very murky. All in all, can't believe we spent 450.00 for 2 nights there!! Will not stay in a KOA cabin again
Jul 14, 2019
Jul 12, 2019
Walked in and you could see dirt, food on the floor you could feel the dirt under your feet. Dried food stuck to the counter tops and tables. Food lodged in both sink drains. We have been coming here for 6 years and have never found the place this dirty. Dining table for two with four chairs not practical. Folks nice, cabins can show wear, for 230.00 a night I expect clean very disapointed
Jul 09, 2019
We love the Benbow KOA and have stayed there many times. This was the first time we stayed in the tiny room with a so called double bed. That room was equivalent to a prison cell. Horrible bed!
Jul 03, 2019
A bit of a mix up when we first arrived, but Kaitlin and Michelle quickly resolved the problem and went above and beyond to make our stay spectacular! Thank you again, Ladies! -Patty
Jul 01, 2019
Need a chair or small table next to bed in 2 person stay cabin
Jun 29, 2019
This was our second stay here and we love the proximity to Avenue of the Giants. I feel like things in the cabin were a bit run down. For instance, our can opener was broken, and so was the one in the cabin next to us (found out when they came over to borrow us). Things seemed a bit dirty. Pool was quite crowded. My husband thinks the sites are too close together. Still w will come back, probably.
Jun 20, 2019
Nice staff & cabin. Beautiful location!
Jun 19, 2019
We rented a cabin at the lovely Benbow KOA. The staff were friendly and helpful. Cabin clean with everything we needed. The bed was uncomfortable for old folks like us, but we were camping, after all. Will bring a pad next time. Loved that air conditioner!

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