Benbow KOA Reviews

Campground Reviews

Sep 06, 2018
Unique
Mostly it was good Friendly but sink was not a good working need maintenance

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay; I have reported the sink issue to maintenance.
Sep 05, 2018
Sep 05, 2018
We have stayed at this park for many years but since KOA took over we have witnessed a decline in how the property is maintained.We understand there was a problem with the watering system in July,when we stayed again late August the problem apparently still exists & 1 way streets aren't marked.Also the clerks checking you in are always VERY nice but lack rv knowledge,Not marking guide to site
Sep 05, 2018
Love this location. Friendly staff too!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and we appreciate the nice comments.
Sep 05, 2018
We enjoyed it. We had to pay for 3 days (labor day weekend), even though we only wanted 2 days. That was the only bummer, everything else we enjoyed.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay even though you did not take full advantage of the time you paid for. We do have a three day minimum on major holidays but you can check in for one night the rest of the year. Hope to see you soon!
Sep 05, 2018
very nice KOA, will stop by again. Your staff was great and very helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad that you enjoyed your stay and hope to see you again soon.
Sep 05, 2018
I was bummed that the golf course was dead everything else was great.

CAMPGROUND RESPONSE / COMMENTS:

Very glad that you enjoyed your stay; the golf course will soon be back in shape.
Sep 05, 2018
The cabins are way too expensive for the low quality. They were not super clean. The campsites are very close together.

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet your expectations.
Sep 05, 2018
LOVE Benbow KOA!! Our 2nd visit! Beautiful grounds! We were cheerfully greeted by staff and they even stopped by later to make sure all good and we were happy! Can' wait to go back to Benbow KOA! :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 04, 2018
Unique
Cabin 40a was dirty. Floor made my feet dirtier after shower than before. Bathroom was barely clean with lots of hair all over. Grounds were nice outside of the room. Staff was very professional and curteous

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed your stay with us and I apologize for the cabin not meeting your expectations. I passed your comments along to housekeeping to insure that this does not happen again.
Sep 04, 2018
Facilities were very nice, however, we paid $249/night for a deluxe cabin and were without power from 2 pm on a Saturday thru Sunday when we checked out. We notified staff and someone came and flipped the main power switch but never asked us if everything was working or not...When we came back later that night from a wedding at the Inn, the cabin was completely dark...we were pretty unhappy

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that you had power problems and I appreciate the positive comments. I have discussed your power problem with the maintenance staff to insure that it does not happen again.
Sep 04, 2018
We stayed with multiple families over Labor Day weekend. The Kamp was clean and friendly. The golf course is a little rough but suitable for foot golf. No open fire pits so had to make do with a propane fire ring. More kids activities would be great. We did enjoy the pool and movie nights with free popcorn.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay with us. We hope to see you and your family again soon.
Sep 04, 2018
Great place to stay when your playing in the Redwoods, hope the golf course gets watered soon. ��

CAMPGROUND RESPONSE / COMMENTS:

We very much appreciate your nice comments and are glad to hear that you enjoyed your stay. Hope to see you again soon.
Sep 04, 2018
Unique
great stay, lots of fun. will be great if you can provide electrical outlets outside near the benches.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments; very glad to hear that you enjoyed your stay. I will take up your suggestion with the maintenance staff.
Sep 03, 2018
Unique
Sep 03, 2018
Campground was stark out in the sun. My site was on rocks, no grass in sight. Way too many unsupervised, very small children.Dogs added to the unpleasant experience. Pool was nice, about the best feature, but again swarmed over with kids. Some adult time would have been nice for the hot tub. No fires added to the problem, as we planned on cooking over a campfire.Notification of this should happen

CAMPGROUND RESPONSE / COMMENTS:

We are a family campground and, yes, people do bring their children and grandchildren - and their pets. Dogs are always leashed and we do not allow barking or aggressive dogs; I note that you objected to the number of dogs, not their behavior. CalFire has the entire state under a fire watch and prohibits all open fires. I regret that you were unaware of this fact.
Sep 02, 2018
It was disappointing that the golf coarse was dead!! However , it was a nice stay. Cynthia in the office was very nice and very helpful �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments; we're glad you enjoyed your stay with us. The golf course will soon return to it's former glory and we hope you will return to play it.
Sep 01, 2018
The golf course was not playable, because it has not been watered. We enjoyed our stay, liked the fact that their were so many workers gardening, trimming,cleaning, etc. Loved having the site nearest to the office. The WiFi worked well and the weather was perfect. Also enjoyed hanging out at the Inn !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliments! We're glad you enjoyed your stay and hope to see you again soon.
Aug 31, 2018
Unique
We have stayed at many KOA's and this was by far our worst experience. The staff was not friendly, the "cabin" was a trailer divided into three "rooms". Our room was very unclean. The camp was not dog friendly (we were asked to leave a large grass field that was not otherwise in use). Additionally there were a number of large groups drinking and hanging around well past quiet hours.

CAMPGROUND RESPONSE / COMMENTS:

We regret that we failed to live up to your expectations. Please call me to discuss the problems you encountered; we will make your next trip perfect. Corky Gilbert, General Manager 707.923.2792.
Aug 31, 2018
The grounds are beautifully kept. The adjacent golf course is great. The pool is clean and the hot tub hot. No complaints. One suggestion though, to clean the cob webs from the bathroom ceilings and lights and change the moldy shower curtains. And possibly reduce the cost of the dryers. I spent $2.00 for 60 minutes when 30 minutes was sufficient. Staff is very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay. I have passed your comments along to housekeeping to insure that the spiders find another home.
Aug 30, 2018
Unique
Considering the competition in the area, this KOA at Benbow is a good value. The amenities make our tiny cabin a cross between camping and motel room. We had everything we needed and are satisfied. On the downside, the floor needed a better sweep job. My feet felt every crumb when getting up at night. Don't go in late August when the river is dried up.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear that you enjoyed your time with us and we regret that the cabin did not meet your expectations. I have passed your comments along to housekeeping to insure that it does not happen again.
Aug 30, 2018
we had a someone digging through the garbage can next to our site at 11pm looking for recycling bottles and cans. person had a wooden cane and flashlight. terrible security if this was not a camper! People arrived after hours being loud setting up camp. Swimming pool was not skimmed had debris from night before.

CAMPGROUND RESPONSE / COMMENTS:

Very sorry to hear that we did not meet your expectations. I have passed your comments along to security to insure that it does not happen again.
Aug 29, 2018
Aug 29, 2018
Great campground, good for kids as there is a nice playground, pool and areas to ride bikes/scooters.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We're very glad that you enjoyed your stay and we hope to see you again soon.
Aug 29, 2018
Unique
Our one bed cabin was TINY, in a 3 plea with 2 other cabins. Really just a room, smaller than any hotel room I’ve ever stayed in. BUT, it had what we needed for a one night stay. The pool and spa were awesome. All facilities were clean and well maintained. Staff was friendly and helpful. The nearby state park is beautiful. I would stay again, but upgrade to a better room!!

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay with us; we think the location is beautiful and it's nice to hear that you do also. We do have larger rooms available and I hope you will book one for a return visit.
Aug 28, 2018
Great time. Clean place. Golfing was bad. Really dried out.

CAMPGROUND RESPONSE / COMMENTS:

I regret that the golf course disappointed you. As the front staff explained, our well pump quit and we have not been able to water. We hope to have the irrigation up and running shortly and the grass should recover quickly. We reduced the greens fee to $10 for 18 holes in acknowledgement of the inconvenience. Please give us another chance after we have water.
Aug 28, 2018
We liked the park. Was looking forward to golfing based on other folks recommendation. Unfortunately the course was totally dried up due to lack of watering. The sites are a bit challenging to get in and out of. The office staff was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay in spite of the golf course condition. As the front desk staff explained, our water pump malfunctioned and we are in the process of repairing it. It should be operational in the near future and we hope you will return to play another round.
Aug 28, 2018
I found the campground not to be to my liking, I have stayed there years ago and found that the park has been let go, the golf course not maintained, grounds need some work. Most employees were friendly.

CAMPGROUND RESPONSE / COMMENTS:

Our water pump quit and the hot weather drys out the grass very quickly. We anticipate having the pump back online shortly and we'll be green again.
Aug 27, 2018
Aug 27, 2018
Very nice park and right off Hwy 101. Bathrooms & Showers were clean. Dog area is nice. We would stay there again.

CAMPGROUND RESPONSE / COMMENTS:

thank you for your positive comments. We're glad you enjoyed your stay and hope to see you again soon.
Aug 26, 2018
Aug 26, 2018
Aug 26, 2018
Aug 26, 2018
Perfect

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you!
Aug 25, 2018
Aug 25, 2018
Unique
Aug 25, 2018
The staff was nice and facilities good. The campground spaces are ok but there is nowhere that you can get away from the overwhelming noise from the highway.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments about the staff and facilities. I regret that the road noise bothered you. It carries very little traffic but, in our quiet setting, you may notice the sound more than normal.
Aug 25, 2018
My 2nd stay here at benbow, i just love it here, clean peacefull setting, friendly staff, all for a reasonable price.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for your nice comments. We are glad that you enjoyed your stay and hope to see you again soon.
Aug 24, 2018
We loved the park & 4th of July celebration. We came back in AUG for a few nights. The crew there takes good care of the park. We’ll be back for sure!

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for your very positive comments! We look forward to hosting you again.
Aug 24, 2018
We pulled in to receive our pull thru spot....When we went to it it was filled with tree branches. I had to move them in order for us to pull in. After asking them to remove them they came out and moved them to the side. There was no picnic table and had to ask for that too. Upon leaving the branches were still there.

CAMPGROUND RESPONSE / COMMENTS:

We trimmed all the campground trees that day and were removing the fallen branches when you arrived. When I received your complaint, I immediately removed the small branches that were on the side of your space; staff finished the cleanup the following day. We moved the picnic table to avoid damaging it while trimming and returned it immediately after you arrived. I regret the inconvenience.
Aug 24, 2018
They did not give me my 10% Cruise America discount!

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the error. Please call us and we will issue the credit.
Aug 24, 2018
Friendly staff; clean bathrooms and grounds but a little pricey for non golf players

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you enjoyed your stay and we hope to see you again.
Aug 24, 2018
The campground is great nice and clean. But the queen beds in the cabins are very hard. I am handicapped. So this was not good for me. I have severe arthritis in my knees hips and spine so these hard beds hurt me. Other then that the kids really enjoyed their stay. Our cabin was right next to the playground which was amazing.

CAMPGROUND RESPONSE / COMMENTS:

I regret to hear that the bed did opt meet your expectations but I thank you for your otherwise positive comments. Let us know in advance of your next visit and we will do our best to accommodate your handicap.
Aug 23, 2018
Dirty, dusty, dry. Horrible internet access. We like to vacation in our pop up trailer in Oregon and Washington because it's lush and green. I get that California is not OR or WA but gosh couldn't you try to make it a little nicer. Still looking for a decent place to stay a night or two on our way to Oregon and this isn't it!
Aug 22, 2018
Unique
Was clean and well equipped.. Employees forgot to give us key. Had issues with needing a plunger that was taken to front desk twice but never addressed.

CAMPGROUND RESPONSE / COMMENTS:

I have passed your comments along to the front desk and maintenance. I'm sorry that you did not have an issue-free stay and I hope you will give us another chance.
Aug 21, 2018
This is one of the best RV parks we have stayed in. The spots were spacious and we had some lawn. The people were very nice and the grounds were well kept. Our only regret was that someone in a 5th wheel pulled into the spot next to us at 2:30 am. He was very noisy setting up his rig, and it took him almost an hour. This is not the fault of the management, but it wasn't fun.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments! I'm glad that you enjoyed your stay in spite of your noisy neighbor. He did not have a reservation, showed up in the middle of the night and just took an empty space. I sincerely apologize.
Aug 21, 2018
We love Benbow and came for the golf course. Please fix the well and make it beautiful again.

CAMPGROUND RESPONSE / COMMENTS:

We are and we will. Thank you for your patience.
Aug 21, 2018
Great for kids. Weak internet. Very good and friendly ataff

CAMPGROUND RESPONSE / COMMENTS:

I'm glad your children enjoyed their stay. We are aware of the Internet challenges here in the valley and are working on strengthening the signal throughout the campground. Thank you for your feedback.
Aug 21, 2018
Most of Park is clean and beautiful but the Back section with back in sites was awful. Grass dead, neighbors loud,no shade. We’ve stayed before and recommend the front but beware of where you are sited.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments. I don't know exactly where you stayed but the rear sites have tent campers that you may hear until 10PM when quiet time begins. I hope you will give us another chance.
Aug 21, 2018
We stayed for a week while our children camped at Richardsons Grove. The bathrooms and pool were clean. It was quiet and well kept. Loved the Benbow Inn. It was a great experience.

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear that you enjoyed the campground and the Inn. The Benbow Historic Inn is a wonderful amenity that many campers enjoy; you can't beat the food and the ambiance.
Jun 20, 2019
As local golfers, we have been anxiously anticipating the reopening of the 8 hole golf course here at this lovely KOA. It’s open for golfing now and I had the chance to play 8 holes yesterday. It looks great, feels great and is green, green, green! If you are here to camp or live locally check the beauty which abounds.
- seeksocean on Trip Advisor
Jun 09, 2019
- GEORGE Hagler on Google
Jun 08, 2019
Right between Crazy Horse and Mount Rushmore.
- Michael Dietz on Google