Benbow KOA Reviews

Campground Reviews

Jul 30, 2018
Laundry room was great and staff very kind. Nice campground for a one night stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. I'm glad you enjoyed your stay.
Jul 29, 2018
Jul 29, 2018
A nice place to stay in a beautiful area. The only thing that could have been improved is enforcement of the rules in the pool area. Too many kids diving into the pool to make it fun for adults.
Jul 29, 2018
With one exception, this was a great place to stay. We arrived to stay at a tent site namely, site T-1. Upon site review we discovered that this is not really a tent site, or certainly should not be. Here’s why. a- it is a piece of lawn next to the road where there is no place to park vehicle, b- there is no table, c- there is no fire pit, d- it isn’t flat, and d- it is in middle of a dog run
Jul 29, 2018
Worst wi fi ever! Negates everything else that was good
Jul 29, 2018
Jul 29, 2018
Unique
Jul 29, 2018
Excellent access to freeway, nice pool and splash pad. Good location next to a creek and short walk from historic inn. Was a little surprised at how sparse the store was stocked. While the kabin had all the amenities you would expect, we were a little disappointed at how dirty it was when we checked in: dirty dishes in dishwasher, leftover food from previous occupants, and stained furniture.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments. I regret that the cabin was not cleaned to your satisfaction. I have passed your comments to housekeeping to insure that it does not happen again.
Jul 29, 2018
We felt the cabin could have been a little cleaner. There were a few cobwebs and thick dust. There were a small amount of ants invading our cabin, but not super bad. Having a few extra garbage liners would be nice, and a WiFi repeater at the far end of campground would be good. Kid has medical condition and medical device connects device to mom/dads phones via wifi link.

CAMPGROUND RESPONSE / COMMENTS:

I regret that your cabin was not properly cleaned. I have forwarded your comments to housekeeping. WiFi reception in the Benbow valley is poor overall and we are looking at alternatives to increase coverage at the park.
Jul 28, 2018
Unique
Jul 28, 2018
It was great!!
Jul 28, 2018
Squatters moved onto our site after dark and smoked cigaretes for an hour all the while the smoke was drifting into our tent. we finally asked them to quiet up and go to sleep. They set up a tent 5’ from the front door of our tent. Bad nights sleep to say the least Typical I guess but I just don’t understand the California culture.
Jul 28, 2018
We drive from Washington down to San Jose and stayed at numerous RV parks. The Benbow KOAwax our absolute favorite! We wished we could have stayed a second night but our plans wouldn’t allow for it.
Jul 28, 2018
The golf course is completely dead, unwatered for the year. No water to sell, at 100+ degrees. Landscaping unmaintained. They allow open pit, uncovered wood fires (no matter the handout). Staff was friendly, tho.

CAMPGROUND RESPONSE / COMMENTS:

Our irrigation well broke and should be back on line in the next two weeks. I regret the inconvenience.
Jul 27, 2018
Jul 27, 2018
Jul 27, 2018
Staff was nice; splash pad fun; movies were great. Shower drains were clogged all week; no air circulation in bathrooms or laundry room; bathrooms not clean (saw hair / dirt in same area several days later); trash cans overflowing constantly; not enough groceries; expensive groceries and laundry; not enough games; cloudy pool all 8 days; halls never opened for activities; no shade in playground

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. I regret that you found some aspects of the campground unsatisfactory and will address staff to correct them.
Jul 27, 2018
really looked forward to using the spa & pool, however there were sometimes up to 6 adults and 8 kids in the spa for extended periods of time, as well as unsupervised children in the pool with a couple of very large pool toys, violating almost all of your posted rules. We won't be staying here again.

CAMPGROUND RESPONSE / COMMENTS:

I regret that you found the pool too crowded. The Benbow KOA is a family park and kids love the pool. I hope you will reconsider and give us another chance - perhaps after school starts.
Jul 27, 2018
Not a good place for tent camping and golf course is terrible.

CAMPGROUND RESPONSE / COMMENTS:

Our irrigation well failed; hope to have it back online by mid-August.
Jul 26, 2018
Jul 26, 2018
Jul 26, 2018
The grounds were beautiful but the cabin was dirty ,dated and not what we expected.
Jul 26, 2018
Noisy people till wee hours in the morning. No one enforces any of the rules. Dogs run free. Staff are very helpful and kind. NONexistant free wifi! LOL
Jul 25, 2018
Unique
Stayed in triplex—some suggestions for improvement: 1. Put rm. key on a key ring so key doesn’t keep falling off paper clip as given to me and my friend (who stayed in a rm. next to mine. She had same problem and actually lost her key because it fell off the paper clip given. 2. Provide place to hang clothes. Wooden bar given is over fridge—no room to hang clothes. 2nd shelf/bar ne
Jul 25, 2018
Very nice clean facilities wish the pool would have been up and working the second day we were there but overall excellent service and VERY clean and great people running and working there!
Jul 25, 2018
It was a very, very busy summer weekend. All things considered the campground is in a beautiful spot, and staff was courteous, and most were even outgoing and friendly. The bathrooms/showers were a bit messy Monday AM, but otherwise seemed to be kept up pretty good. Campground is right by the Eel River, and there are lots of trees that provide shady camping. Nice spot!
Jul 25, 2018
I had an emergency and the campground would not refund four days out of my 5-day stay with 18 hours notice prior to my departure. I will not be returning to this run down resort with greedy uncaring management !!
Jul 24, 2018
As always, we had a good visit in Benbow!
Jul 24, 2018
Everything was fantastic except the golf course. Service by staff was superb. Amenities were great. Everything was so clean. Pool was wonderful. Very family friendly. We’ll be back!
Jul 24, 2018
The campground is very nice, but an onsite security officer to enforce quiet hours would help out a lot. There were some loud campers on site that partied late into the night, making sleep impossible for campers anywhere near their site.
Jul 24, 2018
Unique
Our room was dirty upon check in, we were with a larger group staying in a cabin and their kitchen lacked basica (spatula) very over priced for the poor finish construction and ammenities.
Jul 23, 2018
My only issue was not having internet access. And the wifi at the lodge was poor to spotty at best.
Jul 23, 2018
With young kids the cabins were perfect, cooking food etc. was easy and we spent most of the time by the pool and the river. Easy and relaxing getaway.
Jul 23, 2018
Nice park, clean grounds and restroom. Very nice pool and kids water playground.
Jul 23, 2018
Absolutely no attention to guest experience. Cabins are triplex trailers, not a cabin by any definition. plain, white box. Effectively no window ( one tiny one, poorly located to meet code only). Exterior no amenities, gravel parking outside door within inches of the old, poorly maintained table. Staff was unhelpful when asked to provide an extra blanket. Four requests went unanswered.
Jul 23, 2018
Too bad the golf course was in such bad shape, it would have been fun to have played. Friendly staff and campers.
Jul 23, 2018
Jul 22, 2018
Park has dead grass all over, workers were not very friendly and the golf course is not something that a golfer would want to play. Very BAD condition.
Jul 22, 2018
We had a great time. The KOA was very accomodating when we needed to extend our stay. We had very nice site #59. The bathrooms were very clean and the POOL was perfection.
Jul 22, 2018
Disappointed overall. Staff in registration office was rude. Customer service was bad! Golf course is in major disrepair without water. That aside, nothing else is maintained on it. Staff says nothing about it to guests before the pay and play. Faucet at our site leaked heavily for the six days we were there. Reported it and told staff was not worried about it as long as we had water to RV!
Jul 22, 2018
Love it
Jul 22, 2018
This was our first stay at a KOA cabin and it exceeded our expectations. Cute, clean, bright little studio cabin with bunk beds for the kids. We loved that it was right on the river and such a short drive to Humboldt Redwoods State Park.
Jul 22, 2018
Sites a not suited for a big rig. The length is fine but the street and access roads require too tight of a turn. The connections are at the back of the site instead of near the middle, even with an extension my sewer hose barely fit. Cost is too high for the quality of the park.
Jul 22, 2018
We chose this campsite because of the golf which we were unable to use. The course was not watered and very dead. Although we were giving a discount to golf we did not. We felt they should not have charged to play on a course this bad. Their store was also out of ice and where we were told the possibly tomorrow they would have some. At 97° they were not very prepared.
Jul 22, 2018
We have stayed at the RV park at Benbow for years. It has slowing gone down hill. Our site was not clean and the sewer hook ups had not been checked. Toilet paper was on the ground around the sewer hook up. When I first called for a site, the initial gal I spoke with was poor on PR and not helpful.
Jul 22, 2018
Jul 21, 2018
Jul 21, 2018
Air conditioning in cabin was great. Staff very friendly. Daughter loved the pool but it gave her a rash on arms and legs so she couldn't swim anymore. Pool table was fun for the kids. Nice families there. Would stay again but skip pool.
Jul 21, 2018
Jul 21, 2018
Loved the whole place. There was a mixup on my reservation. Other than that enjoyed my stay.
Oct 25, 2019
Excellent place
- Jorge Luna on Google
Oct 08, 2019
One of my favorites! Great splash park for the kids nice pool well maintained.
- Me Too on Google
Oct 07, 2019
Such a lovely place. Staff were great and friendly.
- Rachel Stark on Google

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