Benbow KOA Reviews

Campground Reviews

Sep 17, 2018
Great venue, we will be back for sure! We liked that it is a smaller camp ground but it has all the amenities! Our favorite KOA to date!
Sep 17, 2018
Great campground very nice time!
Sep 17, 2018
We had a wonderful stay!
Sep 17, 2018
Very enjoyable. The site was Fantastic with comfortable patio furniture. Nice to be able to walk to Benbow for afternoon cocktails! Definitely returning soon.
Sep 17, 2018
It was a great place to stay
Sep 17, 2018
Sep 16, 2018
Site was not what was portrayed on website. Asked to speak with manager after we were moved to another site and he/she never attempted to contact us. Halfway through our stay someone else came and checked in for our site. Another annoyance. Landscape is not well maintained, lots of full time residents, showers were not well maintained (piles of hair in the drains). I could go on but I won't.
Sep 16, 2018
Sep 15, 2018
Very friendly and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. The staff very much appreciates your kind words.
Sep 15, 2018
Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Sep 15, 2018
Great place we travel all over. One of the best we have stayed in. .

CAMPGROUND RESPONSE / COMMENTS:

Thank you very munch for your comments. We love to hear that our guests enjoyed themselves; that's why we're here.
Sep 15, 2018
We’ve stayed here twice and had a nice site and the amenities are very good. The bathroom and showers are great. This last mention is very important to the rating. The park is not parking lot but trees and is generally very well taken care. Near the Benbow Historic Inn a walk from R.V. Park. Thank you for two great stays

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliments. We are glad you enjoyed your stay and hope to see you again soon.
Sep 15, 2018
Sep 14, 2018
Lots of employees driving around, way to fast, in golf carts, it seems that the cabin in front of our space was a meeting place , someone was stopping by 4-5 times a hour all day. Space was so tight I couldn’t open the awning.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that we did not meet your expectations. I have spoken to staff about your comments and we hope you give us another chance.
Sep 14, 2018
First stay with travel trailer Everything was great,only one negative comment. I,m not sure the showers get daily cleaning, the shower curtain had mold on it & the floor under the mat looked as if it hasn’t been cleaned regularly. All in all We were pleased & would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to say such nice things about us. I have passed your comments along to housekeeping to correct the items you mentioned.
Sep 14, 2018
Awesome stay! My favorite KOA! Thanx again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 13, 2018
Staff was excellent. Back bathroom not up to ADA code. Size and markings okay. No hand rails in toilet and shower. Unable to wash completely in the shower without hand rails to steady myself. Could be a liability issue.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and thank you for the nice comments about the staff. We will look into the ADA items you mention.
Sep 12, 2018
Overall the facility was nice. However there was something sketchy going on at night. (My guess is that it had something to do with legal marijuana in the area.)
Sep 12, 2018
Unique
On my way to visit family in Eureka, Ca. This was a pleasant place to stay and be a bit in the country, my little studio looked right at the river.. Much nicer than a motel in the city at a much better price. Lovely Location.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear that you enjoyed your stay and we hope to see you again soon.
Sep 12, 2018
Very nice facility but way to expensive for a one night stay. seems like they want to cater to the rich golfers.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to hear that you enjoyed your stay. Our prices are competitive with other area campgrounds of similar quality and we provide services and amenities that many campgrounds lack: a large, heated pool, spa, game room, convenience store, sport court, golf course, splash park, meeting halls and the fine dining available at the on-site historic Benbow Inn.
Sep 12, 2018
Liked it very much. Clean and not so much dust. would stay any time again.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay, hope to see you again soon.
Sep 11, 2018
Wonderful stay. Great staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 11, 2018
We have never stayed in a KOA and found this camp ground to be exceptional. Although the campsites are quite near each other, the space between is grass and trees. The restrooms and showers were clean and well taken care of. Checkin was very easy and the staff did a thorough job of explaining all of the amenities. We would definitely return to this campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to write such nice comments. We hope to host you again soon.
Sep 10, 2018
Wifi very bad. Grounds yellow and ugly. Pool furniture dirty and broken. Flies were unbearable. Dogs running around.
Sep 10, 2018
They lost our reservation. No warning and sprinklers came on at 2am. Spraying all over our stuff and even on top of our trailer. They are disorganized and don’t offer any activities for kids. There is multiple people living there and it shows. There was even people sleeping on the ground in sleeping bags without tents with all there stuff scattered everywhere. Shouldn’t be a KOA.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, neither you nor we had a record of your reservation. In spite of having a nearly full campground, we moved other guests around in order to place you next to your sister-who did have a reservation-as you requested. I regret that your visit with us did not meet your expectations.
Sep 10, 2018
Noisy and not clean ad prommised

CAMPGROUND RESPONSE / COMMENTS:

I regret that you found the campsite noisy but your neighbors do have the right to sit outside their RVs to cook, eat and entertain until quiet time begins at 10PM; enjoying the outdoors is one of the main attractions of staying here.
Sep 10, 2018
Nice, quiet, clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Sep 09, 2018
Staff could use customer services lessons

CAMPGROUND RESPONSE / COMMENTS:

Your comment surprises and disappoints me becasue our staff generally earns excellent reviews. Please contact me to discuss the specifics of your complaint. Corky Gilbert, Manager, 707.923.2777.
Sep 09, 2018
Power problems, worthless wi/fi slower than a 56k modem, for golfers golf course a dirt patch, staff were friendly and as helpful as they could be with what they have to work with. Been in a lot better KOA's!

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet our expectations and I appreciate the staff compliments. We are in the process of repairing our irrigation system and upgrading the WiFi and hope you will return to see the improvement.
Sep 09, 2018
Staff accommodated us with an upgrade after my on line reservation got messed up. Very clean campground

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay. We hope to see you again soon.
Sep 08, 2018
WE ALL WAY'S IN JOY ARE STAY HERE. NICE CAMP GROUND.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We are very glad you enjoyed your time with us.
Sep 07, 2018
Nice visit. Personnel very helpful. I think there are things that could improve. The bathrooms do not have paper towels, just air blowers. I would wipe the sink counter after using the sink but can’t because there are no towels. The showers are dirty. The windows need to be washed. The golf course in really bad shape. The golf course is a big draw. The irrigation went down several months ago.
Sep 06, 2018
The restrooms in the lobby need updated the showers where terrible and not very clean
Sep 06, 2018
Sep 06, 2018
Wonderful campground. We enjoyed our stay and the things we did while there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much! We hope to see you again soon.
Sep 06, 2018
The staff were wonderful, helpful and very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear your nice staff compliments; I have passed them along.
Sep 06, 2018
Outstanding staff! Very helpful and friendly. Informative. The park itself was spic and span. The staff up early to sweep, clean vacant spaces, check bathrooms. Wonderful experience. The location....perfect. will be back and bring our camper friends again.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad to hear that you enjoyed your time with us and hope to see you again soon.
Sep 06, 2018
Unique
Mostly it was good Friendly but sink was not a good working need maintenance

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay; I have reported the sink issue to maintenance.
Sep 05, 2018
Sep 05, 2018
We have stayed at this park for many years but since KOA took over we have witnessed a decline in how the property is maintained.We understand there was a problem with the watering system in July,when we stayed again late August the problem apparently still exists & 1 way streets aren't marked.Also the clerks checking you in are always VERY nice but lack rv knowledge,Not marking guide to site
Sep 05, 2018
Love this location. Friendly staff too!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay and we appreciate the nice comments.
Sep 05, 2018
We enjoyed it. We had to pay for 3 days (labor day weekend), even though we only wanted 2 days. That was the only bummer, everything else we enjoyed.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay even though you did not take full advantage of the time you paid for. We do have a three day minimum on major holidays but you can check in for one night the rest of the year. Hope to see you soon!
Sep 05, 2018
very nice KOA, will stop by again. Your staff was great and very helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad that you enjoyed your stay and hope to see you again soon.
Sep 05, 2018
I was bummed that the golf course was dead everything else was great.

CAMPGROUND RESPONSE / COMMENTS:

Very glad that you enjoyed your stay; the golf course will soon be back in shape.
Sep 05, 2018
The cabins are way too expensive for the low quality. They were not super clean. The campsites are very close together.

CAMPGROUND RESPONSE / COMMENTS:

I regret that we did not meet your expectations.
Sep 05, 2018
LOVE Benbow KOA!! Our 2nd visit! Beautiful grounds! We were cheerfully greeted by staff and they even stopped by later to make sure all good and we were happy! Can' wait to go back to Benbow KOA! :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 04, 2018
Unique
Cabin 40a was dirty. Floor made my feet dirtier after shower than before. Bathroom was barely clean with lots of hair all over. Grounds were nice outside of the room. Staff was very professional and curteous

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed your stay with us and I apologize for the cabin not meeting your expectations. I passed your comments along to housekeeping to insure that this does not happen again.
Sep 04, 2018
Facilities were very nice, however, we paid $249/night for a deluxe cabin and were without power from 2 pm on a Saturday thru Sunday when we checked out. We notified staff and someone came and flipped the main power switch but never asked us if everything was working or not...When we came back later that night from a wedding at the Inn, the cabin was completely dark...we were pretty unhappy

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that you had power problems and I appreciate the positive comments. I have discussed your power problem with the maintenance staff to insure that it does not happen again.
Sep 04, 2018
We stayed with multiple families over Labor Day weekend. The Kamp was clean and friendly. The golf course is a little rough but suitable for foot golf. No open fire pits so had to make do with a propane fire ring. More kids activities would be great. We did enjoy the pool and movie nights with free popcorn.

CAMPGROUND RESPONSE / COMMENTS:

Very glad to hear that you enjoyed your stay with us. We hope to see you and your family again soon.
Sep 04, 2018
Great place to stay when your playing in the Redwoods, hope the golf course gets watered soon. ��

CAMPGROUND RESPONSE / COMMENTS:

We very much appreciate your nice comments and are glad to hear that you enjoyed your stay. Hope to see you again soon.
Oct 08, 2019
One of my favorites! Great splash park for the kids nice pool well maintained.
- Me Too on Google
Oct 07, 2019
Such a lovely place. Staff were great and friendly.
- Rachel Stark on Google
Sep 22, 2019
Awesome view
- Rudy Sotello on Google

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