Campground Cancellation Guideline
Campground Specific Cancellation Policy
**SUMMER DATES DO NOT A HAVE 48 HOUR CANCELATION**
**ACCOMMODATIONS DO NOT HAVE 48 HOUR CANCELATION**
No refunds for early departure upon arrival. All Reservation cancellations are subject to $10 reservation cancellation fee, except for VIP Kard holders.CHANGE SITES: Follow the below cancellation policy. You can switch to like sites and can upgrade on arrival if site(s) are open. Downgrading sites to a lesser valued site follows below cancellations guidelines.
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HOLIDAYS/SPECIAL EVENTS/SUMMER DATES
(SUMMER DATES: Memorial Day through Labor Day weekend)
**Full Return on Deposit (Less $10 Booking Fee) REQUIRES
Deluxe Cabins: NO OPTION
Accommodations (without bathroom): No Option Deluxe RV or Tent Sites (Tent Electric) Require a 30 day cancellation
RV/Tent - 14 Day Cancellation
**Return Deposit - Less a 1 night stay fee REQUIRES Deluxe Cabins: Require 30 day cancellation Accommodations (without bathroom) - Require a 30 day cancellation
Deluxe RV or Tent Sites Require a 14 day cancellation
RV/Tent - 7 Day cancellation
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*NOT* a Holiday/Special Event/Summer Stay:
(SUMMER DATES: Memorial Day through Labor Day weekend)
**Full Return on Deposit (Less $10 Booking Fee) REQUIRES
Deluxe Cabins: NO OPTION
Accommodations (without bathroom) - NO OPTION
Deluxe RV/Tent or Specialty Sites - Require a 14 day cancellation
RV/Tent - 48 hour
**Return Deposit - Less a 1 night stay +Fees REQUIRES
Deluxe Cabins (anything with a bathroom) - No Option
Accommodations (without bathroom) - No Option
Deluxe RV or Tent Sites - Require a 7 day cancellation
RV/Tent - No Option
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+FEES = No Refunds on site lock fees.
All changes in reservations/dates follow the cancelation guidelines.
GROUPS - Please See Group Section EXTENDED STAYS - Please See Extended Stay Section
A NO SHOW is considered as a same day cancellation and a loss of a Full Stay Deposit 10 AM the following morning = NO Show If you are going to arrive the day following your reservation, please contact the campground so your site is saved and not re-rented.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-7810 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.