Campground Cancellation Guideline
Campground Specific Cancellation Policy
Please take note that our own cancellation policy differs from KOA Home Office. For now, you will have to cancel your reservation 14 days prior to your arrival in order to get a refund (a 100$ cancellation fee apply to your cabin reservation). Otherwise, you will loose your full deposit. Regarding RV and tent sites cancellation, the charge is 35$, 7 days prior to arrival. No refund will be made if the deadline is not respected. No more than one modification, with the same rules than the cancellation policy. Prices may change without prior notice.
SVP veuillez prendre note que notre politique d'annulation diffère de celle de KOA. À cet effet, vous devrez annuler 14 jours avant votre arrivée pour les séjours en cabine et 7 jours pour les sites de VR et de tentes. Les frais sont de 100$ pour les cabines et de 35$ pour les sites de VR et de tentes. Aucun remboursement ne sera effectué si les délais ne sont pas respectés. Pas plus d'une modification de la réservation, doit être complété dans les mêmes délais que les annulations. Prix sujets à changement sans préavis.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-2482 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.