Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV & Tent Sites: If you cancel the reservation more than 7 days prior to arrival, your deposit will be refunded with a $20 cancellation fee. Any cancellations or changes to existing reservations received less than 7 days will be charged the first night plus tax.
Sites on Holiday Dates: (Memorial Day, July 4th, etc.) If your reservation is canceled more than fourteen (14) days prior to your arrival date, all but $20 of your deposit will be refunded. If you cancel your reservation less than 14 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
Lodging: If your reservation is canceled more than fourteen (14) days prior to the arrival date your deposit will be refunded with a $20 cancellation fee. If you cancel your reservation less than 14 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
Lodging on Holiday Dates: On Holiday dates, 30 days cancellation notice prior to the arrival date all but $20 of your deposit will be refunded. If you cancel less than 30 days prior to your arrival date, you are subject to a cancellation fee of the first night's stay plus tax.
Holidays are Memorial Day May 28-31, Independence Day July 1-4, Labor Day Sept 3-5, and Sturgis Rally August 4-13.
All cancellations need to be done by phone: call 605.433.5337
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.