Austin East KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

CANCELLATION POLICY for PEAK SEASON / HOLIDAY RESERVATIONS

Peak Season KABINS: (1 night deposit) $10 cancellation fee if cancelled 1-week prior to arrival. Within the 1-week prior to arrival deposit is non-refundable.Peak Season RV and Tent Sites: (1 night deposit) $10 cancellation fee if cancelled 48 hours prior to arrival.  Within the 48 hours prior to arrival deposit is non-refundable.

NOTE: Early check-ins and late check-outs cannot be accommodated during Peak / Holiday Season. Consider reserving an extra day if your event runs late or early.

REGULAR SEASON RESERVATIONS–JANUARY, FEBRUARY, MAY, JUNE, JULY AND AUGUST

REGULAR SEASON CANCELLATION POLICY

Regular Season KABINS: (1 night deposit) 1week (7-days) prior to arrival a $10 cancellation fee is applicable. Withinthe 1 week (7-days) prior to arrival deposit is non-refundable.Regular Season RV and Tent Sites: (1 night deposit) $10 cancellation fee if cancelled 48 hours prior to arrival.  Within the 48 hours prior to arrival deposit is non-refundable.

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 512-732-2812 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

  • RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.