Ashland / Huntington West KOA

Open All Year

Reserve: 800-562-2649

Reserve: 800-562-2649

Info: 606-929-5504

Info: 606-929-5504

Email

80 KOA Lane

Argillite, KY 41121

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Oct 09, 2017
I reserved a pull thru, paid for a pull thru, got in at 7 PM and told I was going to a back-in. No one contacted me before arrival of the change and my bill was not adjusted even though I brought it up she still left my charge as a pull thru which is wrong.

CAMPGROUND RESPONSE / COMMENTS:

You were put on our deluxe backin, has two tent sites adjoining with an extra large site to begin with. The normal price includes the one extra tent site, so you were not charged for that. We had to change sites because the guest in site had mechanical problems and could not move. We could have charged you normal cost which would have been an additional $30.
Oct 08, 2017
Campgrounds were very well maintained, and staff was extremely helpful.

CAMPGROUND RESPONSE / COMMENTS:

thank you
Oct 07, 2017
We had a bad experience with both KOA corporate and this campground regarding cancellation and reschedule. When we booked the reservations online our confirmation indicated that we should cancel 48 hours prior to the arrival date, we did that but this campground has its own unpublished policy of 7 days so lost deposit. Grounds well kept but strong sewer smell in bath house and store.

CAMPGROUND RESPONSE / COMMENTS:

If you need to cancel your reservation, you must call the campground before deadlines listed to receive deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable. Not calling to cancel/no show results in forfeiture of entire deposit. RV & Tent Sites:48 hours cancellation notice required. Notify your KOA by 4p.m. 2 days before scheduled arrival
Oct 07, 2017
Overall our stay in the cabin was very good. But, the mattress cover was stained and worn, a little gross. Other than that we thought everyone was very friendly and helpful. A quiet and peaceful location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. In the process of training new housekeeping staff, the mattress cover was noted but not changed. It has been taken care of.
Oct 06, 2017
Second time we've stayed there. Sorry we couldn't stay more than one night. Well-maintained park and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. You'll have to stay longer next time,
Oct 04, 2017
Oct 04, 2017
Oct 04, 2017
Very friendly and clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much
Oct 02, 2017
We weren't completely satisfied due to the fact that the 50 amp service didn't work, so therefore we couldn't use half of the amminities in our camper.

CAMPGROUND RESPONSE / COMMENTS:

We were not aware of this problem until right before you had checked out. If we had known sooner we could have changed your site and repaired the breaker.
Oct 02, 2017
nice rustic setup and showers

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Oct 02, 2017
When I called to check on reservations I explained that I was brand new to the camping world and wanted to have site that was easy in and out. They did exactly what I asked and we had a great first time adventure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you See you soon.
Oct 01, 2017
Very nice csmpground and staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Sep 30, 2017
We pulled in a little after 10PM because we had trouble with the camper at the last campground and got a late start. We did not realize there would not be someone there 24/7. Followed the map to the pull throughs, tight turns and very uneven ground. We found one empty one finally, and didn't even level up or put out slides. Left early the next morning. Never again.

CAMPGROUND RESPONSE / COMMENTS:

We do have personel on the site 24/7 but the emergency numbers on the door are to us. We can call them after receiving a call from you, depending who is on duty that evening. The map was left with total directions and assigned site listed.
Sep 29, 2017
We only stayed one night the facilities were excellent

CAMPGROUND RESPONSE / COMMENTS:

Thank you
Sep 27, 2017
Very nice campground and personnel. Putt putt course needs attention, did not use bathhouse so cannot comment.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our minigolf course is being refurbished as time allows.
Sep 26, 2017
real nice quiet campground very relaxing

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Sep 26, 2017
Nice little park. Had a difficult time getting level. That is one thing that sinks a park in my mind. Also, there was a recent grass cutting, but grass clippings were all over the sidewalk leading to the showers and rest rooms. Also had a pile of clippings right near the entrance to our motor coach. Drug grass into the coach.

CAMPGROUND RESPONSE / COMMENTS:

Our apologies for the grass clippings. We have coached our staff to blow sidewalks off shortly after mowing. Thank you for the reminder.
Sep 26, 2017
I was told they only had a patio available for 4 nights... we saw in our area 3 that were empty for 4 nights..I hate being lied tooooo.

CAMPGROUND RESPONSE / COMMENTS:

The sites you mentioned as empty were only 30A sites. Your rig required a 50A. and four days length. If you have concerns, please ask to speak with an owner to clarify.
Sep 25, 2017
Perfect location for our weekend stay. Attended Alan Jackson concert in WV. Also, dinner at Ribber Steak House in Portsmouth, OH.

CAMPGROUND RESPONSE / COMMENTS:

Both excellent venues in the area. Glad you had a great stay.
Sep 24, 2017
Very nice campground. Everyone very helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We will pass on to our staff.
Sep 23, 2017
I camped in the upper area in a motorhome. Everything worked well. The wifi was great. The only thing I would change would be the addition of a few trees around the campsites.

CAMPGROUND RESPONSE / COMMENTS:

We are still selectively adding trees in our campground. We want to ensure we don't create issues with the WIFI and turning radius for larger rigs as they grow.
Sep 22, 2017
Nice campground, friendly employees. Rest room and shower was clean.

CAMPGROUND RESPONSE / COMMENTS:

Pleased to hear you enjoyed your stay. We will pass on the kind comments to our staff.
Sep 21, 2017
Sep 20, 2017
A great place to stay and an easy trip to visit relatives in Huntington.

CAMPGROUND RESPONSE / COMMENTS:

Certainly glad that you found us easy to find and great to stay at too.
Sep 20, 2017
Great place to stay. Nice dog park too.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the stay. The dog park is a popular location here.
Sep 18, 2017
Very nice campground. Nice clean store and bathrooms. Loved having doors in the shower rooms. We will camp there again. We loved it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We get a lot of good comments on our bathrooms. Hope to see you again soon.
Sep 18, 2017
Called late the night before. Owner had 2 spots left gave me one without a deposit. He showed me my site in a golf cart so I knew where go and what the site looked. Nice touch.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We try very hard to make you feel at home and part of our family.
Sep 16, 2017
We had a great site. If we were at a different one our experience would not have been as good. KOA is consistently a good place to stop

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay. Come back soon.
Sep 16, 2017
The lady at the desk was very friendly and helpful. Cable tv worked great. WiFi was weak but it worked! Putt Putt Golf, swimming pool looked clean. We would stay there again!

CAMPGROUND RESPONSE / COMMENTS:

Glad you were pleased with your stay. Our staff tries hard to keep things up.
Sep 15, 2017
It was great everyone very friendly

CAMPGROUND RESPONSE / COMMENTS:

Wonderful to hear you had a good stay. Come back soon.
Sep 14, 2017
Sep 14, 2017
Was not there to participate in many of the offerings they have such as weekend breakfast, but area was clean, easy to maneuver, Good Sam's discount, etc.
Sep 14, 2017
Great staff. Great koa.

CAMPGROUND RESPONSE / COMMENTS:

Appreciate the kind comments. We will pass on to our staff also.
Sep 13, 2017
Sep 13, 2017
Sep 13, 2017
Nice quiet campground. Roads and sites well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Sep 12, 2017
We reserved a pull through site. On the day of travel to the KOA we had a wheel on the camper fail. After we arranged to get it fixed (3 week turn around), we continued our trip. On the way there we called and asked to change from camper site to a cabin. They managed to have a cabin with a kitchen we needed because, we were cooking food that night for a family reunion the next day. Thank you Staff

CAMPGROUND RESPONSE / COMMENTS:

You're welcome. We do as much as we can. See you soon.
Sep 12, 2017
Awesome park, wonderful hosts! I especially liked the Veternans Memorial adjacent to the park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. The Veterans' Cemetery is very nice
Sep 11, 2017
Sep 11, 2017
overnight ladies were very helpful and all was well. Bathroom hand drier week. But would stay again and operators great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Drier is working better.
Sep 10, 2017
We were soo late and very tired on arrival. Everything was great and easy. Thanks so much!

CAMPGROUND RESPONSE / COMMENTS:

You're welcome.
Sep 09, 2017
Great as always!

CAMPGROUND RESPONSE / COMMENTS:

Great guests keep us that way.
Sep 08, 2017
Pleasant KOA right off the highway. We stayed for one night passing through and it was fine. Will stay again if in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you
Sep 06, 2017
The campground advertises full hook ups (including cable), but not all lots had it. As far as things to do, there wasn't much going on. The majority of the campers were residents, so the campground doesn't seem to offer much for those who are either passing through. Other KOA's offer garbage pick up & even take you to your space. This one did not. Not too impressed.

CAMPGROUND RESPONSE / COMMENTS:

This was a holiday weekend, and we were using all the sites available to accommodate your travel needs. This was one of the last sites available and was in our extended stay area. We handed out a list with activities all weekend for our guests. So sorry you missed out on these.
Sep 05, 2017
First time there. Had a great time. Kids loved the pool and miningolf. Very clean. Staff friendly and helpful. Only negative was the bit of a sewer smell coming from the ground just behind our camper. Not continously, just sunday evening, made it a little difficult to enjoy outside. But it did rain quite a bit the 2 days prior and the ground was saturated. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the stay. We investigated and found someone had left a sewer cap loose nearby. This has been resolved.
Sep 05, 2017
Loved it! Second time stay for us. Love the staff, amenities, grounds.

CAMPGROUND RESPONSE / COMMENTS:

So glad you had a great time. Come back soon.
Sep 02, 2017
Sep 02, 2017
Aug 31, 2017
Surprised to find so many of the attractions closing early.

CAMPGROUND RESPONSE / COMMENTS:

There is usually some activity or festival from April to October happening in our area. Not sure what type of attraction you were looking for on this trip. Please be sure to ask our front desk for suggestions or visit the Kentucky Welcome Center just three miles from our location.
Aug 30, 2017
 

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