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RV Reviews

Jul 17, 2023
Excellent, caring customer service from the front desk staff, thank you!
Jul 17, 2023
The owner was very pleasant and accommodating to get us a one night layover . I thought campground was also very nice and motorhome friendly. Wish we could have stayed longer.
Jul 17, 2023
Good place to stay when traveling from one place to another. Mostly level sites. Friendly hosts.
Jul 17, 2023
Very nice well run campground! Staff is very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your glowing review! It is fantastic to know that we hit the mark. We appreciate your kind words and hope to welcome you back for another fantastic camping adventure soon!
Jul 17, 2023
I was just passing through therefore didn’t use any of the amenities. Office staff was friendly and had me all set up considering I was arriving after hours. Campground seemed clean and quiet. Sites were close together.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for sharing your experience! A friendly staff and a clean, quiet campground are always a plus! While you did not use any amenities this time, we hope if you ever have the chance to visit again, you will take the opportunity to explore and take advantage of all the campground has to offer.
Jul 16, 2023
Jul 16, 2023
it was very comfortable and close to the sites in Ashville
Jul 16, 2023
Jul 16, 2023
Jul 16, 2023
Sites were level, bathrooms were very clean. Interstate noise was obnoxious. Prior to booking we requested to be next to family traveling in from fla and we’re told it could be accommodated, to add it in the memo when reserving spot. They did not uphold request and denied our request to move to a spot that sat empty one night and had 4 different campers each other night. Very disappointing.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about your disappointing experience. We understand the convenience of being next to family when traveling together. We typically make every effort to accommodate. Sometimes we cannot for capacity reasons or due to an oversight during busy times. We apologize for the inconvenience.
Jul 15, 2023
Very friendly. Staff goes above to help make things very comfortable for your time with them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We strive to create a friendly and welcoming environment for our guests! We appreciate your wonderful feedback and look forward to serving you with a smile!
Jul 14, 2023
Jul 14, 2023
Jul 14, 2023
Noisy but very clean and well kept. Very friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for sharing your experience! We are delighted to know that you found the place clean and well-maintained. We take great pride in providing a friendly and welcoming environment for our guests. Please visit us again if your journeys bring you back this way.
Jul 14, 2023
Easy in. Easy out. Very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive feedback! We are glad to hear that you found our campground easy to access. Our team works hard to ensure a seamless experience for our guests. Please come again!
Jul 14, 2023
Extremely nice campground. They addressed the road noise and the paper mill smell. Although we no problems with either. I would definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled that you had such a positive experience at the campground. We hope your next visit is just as enjoyable, if not better!
Jul 13, 2023
Jul 13, 2023
It is a beautiful campground surrounded by lots of vegetation. Trails between trees and plants really beautiful. Well maintained. We arrived late and the text message and directions were very helpful.The staff is very nice and friendly, willing to help at all times.Showers and restrooms were very clean.There is a person at night who walks the campground and makes one feel safe. We'll be back :)

CAMPGROUND RESPONSE / COMMENTS:

Wow, your description of our campground is amazing! It is fantastic to hear that the trails and vegetation create such a picturesque setting. Thanks for acknowledging helpful and friendly staff who made your stay even more enjoyable. We cannot wait to welcome you back for another memorable stay!
Jul 13, 2023
Great place to get off the road for overnight

CAMPGROUND RESPONSE / COMMENTS:

Absolutely! Finding a great place to get off the road for an overnight stay can make all the difference in your travel experience. Remember, sometimes the best memories are made when we venture off the beaten path. Happy travels!
Jul 13, 2023
Clean. Easy in and out.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is greatly appreciated, and we will continue working hard to make your experiences here at Asheville West KOA pleasant.
Jul 12, 2023
Great place and location! Staff was very friendly and helpful! Bathrooms very clean and nice:)

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Our team takes pride in providing friendly and helpful service and are glad to have made a positive impression on you. We appreciate your kind words and hope to have the opportunity to welcome you back again soon!
Jul 12, 2023
We stopped at this camp grounds as an overnight stay on our way to South Carolina. The amenities were wonderful, staff was extremely friendly. The playground, pool, hiking trails, and the camp store were very well-kept. Would definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for sharing your amazing experience and for mentioning all the amenities that made your overnight stay even more enjoyable. It is great to know that you would choose to stay here again. Thanks again for the positive feedback - happy travels!
Jul 11, 2023
Jul 11, 2023
Pros: We had one of the sites with a patio and that site was great. We didn't use the pool but it looked very nice. Staff was very friendly. Bathrooms were very clean. Cons: Most of the sites without the patios or covered shelters did not have flat space for the picnic table or fire ring. The campground is very close to the highway. At our site, the road noise was very loud.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for sharing that you enjoyed the patio site and found the pool, staff, and cleanliness of bathrooms to be great. Your input regarding sites without patios or covered shelters not having flat spaces for picnic tables or fire rings will be shared with our team to help improve our facilities.
Jul 11, 2023
The staff was very nice and accommodating. We typically stay at state parks, so that might color my thoughts here. The pull through site that I had was not large enough for us to pull through. I had to back out. This site was a mud pit when it rained; a decent layer of gravel would help as well as tree trimming I am not sure what I was expecting, but it wasn't worth the cost, at least for us.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about your experience here. It is disappointing when expectations are not met. Your feedback regarding the need for gravel and tree trimming is valuable and will be shared with the staff to improve our facilities. If you have any other concerns, please let us know.
Jul 11, 2023
It was nice. We visited old friends in nearby Waynesville. Traffic noise is pretty high! Maybe multi night visitors could get sites further from the road. Your crew works very hard to keep things nice!

CAMPGROUND RESPONSE / COMMENTS:

It is heartwarming to reconnect with friendsglad you did! We will pass along your sentiments to our hardworking crew. We understand traffic noise can be too much for some and a non-issue for most. You are right. B-loop can be is less noisy. Pls ask us about QR codes for white noise apps. Stay safe!
Jul 10, 2023
Jul 10, 2023
Jul 10, 2023
One of the better KOA's we have stayed at. The staff were extremely friendly, and management checked on us to make sure everything was OK. The bathrooms and showers were always clean, and there were several walking trails for the dog. I was told about the traffic noise when we checked in, but it did not bother us at all. It is well maintained and managed KOA.

CAMPGROUND RESPONSE / COMMENTS:

We are over the moon to know we met your expectations. We are glad that you were able to enjoy the walking trails with your furry friend! Thanks for being understanding about the traffic noise; we always strive to be transparent. Your kind words mean a lot, and we look forward to welcoming you back!
Jul 10, 2023
Loved everything about this campsite! Friendly staff...Jazz was a delight to chat with. All staff was great! Pool, restrooms always clean! Game area, garden were so fun to have on the campgrounds! Nice laundry room and camp store! Will stay again in future.

CAMPGROUND RESPONSE / COMMENTS:

It sounds like you enjoyed every aspect of your stay, along with our amenities. Our friendly staff, including Jazz, will be delighted to know that they made a positive impact on your visit. Please come back to visit for another amazing stay!
Jul 10, 2023
All staff was very friendly. The park also had trails and a dog run. Very nice place. Close off the exit for easy on and off.

CAMPGROUND RESPONSE / COMMENTS:

It sounds like your visit here met your expectations! We are on cloud nine. Keep exploring and enjoying all that camp life has to offer! And please come back to visit Asheville West KOA in the future.
Jul 10, 2023
All good. Check in staff was great. Although close to I40, the traffic noise is not bothersome.

CAMPGROUND RESPONSE / COMMENTS:

Fantastic! We are excited to know that your check-in experience was smooth and that our staff provided excellent service. As for the traffic, we are delighted that it was not bothersome during your stay. Thank you for choosing Asheville West KOA! We hope to welcome you back soon!
Jul 10, 2023
This was a quick overnight, and it was perfect for what we needed on our way home.

CAMPGROUND RESPONSE / COMMENTS:

We are grateful that you chose Asheville West KOA to provide you with a convenient solution for your journey home. Our goal is to make your experience as smooth and enjoyable as possible. If there is anything else we can assist you with in the future, please reach out. Happiest of travels to you!
Jul 10, 2023
Was greeted and checked in early! Once arriving they asked me if I was good sam, military etc. Which I am retired Military. I received a discount. Stayed at KOA east in Swannanoa the night before and wasn't asked and didn't receive any type of discount �. Extremely accommodating! They roved the campground the entire evening. I felt very secure here, I will definitely return to this KOA!!

CAMPGROUND RESPONSE / COMMENTS:

Our goal is to create a positive experience at Asheville West KOA through exceptional service and making sure guests feel welcomed and secure. Recognizing your military background and offering a well-deserved discount shows the level of care and respect we have for our veterans! We appreciate you!
Jul 09, 2023
Jul 09, 2023
Jul 09, 2023
Friendly people, fun pool. Good base camp for a variety of adventures in Western North Carolina.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled that you found Asheville West KOA to be such a fantastic option and we hope your adventures continue to be filled with joy and excitement. Happy travels! Do visit again!
Jul 09, 2023
Staff is really super. You do get road noise but that’s about the norm at most KoAs.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for shouting out our super staff! We are relieved to know the road noise is within the normal range for most KOAs and despite that, you still had a fantastic overall experience. You rock! Please let Asheville West KOA accommodate your future travels to the area!
Jul 09, 2023
The staff was very friendly and helpful. The text messages were very helpful before and after arrival. We will definitely be back again. Thank You very much for the accommodation!!

CAMPGROUND RESPONSE / COMMENTS:

You are absolutely welcome! We are overjoyed to hear our staff provided friendly and helpful service during your stay and the text messages were helpful in ensuring a seamless experience before and after your arrival. We strive to make every guest feel welcome and well taken care of. Visit again!
Jul 09, 2023
Very clean, well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! It is wonderful to hear that you appreciate the effort we put into maintaining our campground here at Asheville West KOA. We hope you will stay with us whenever you are back in the area.
Jul 09, 2023
The site had a gazebo over the picnic table which was great when it rained. The staff was very friendly and helpful. Restrooms and showers were very nice.

CAMPGROUND RESPONSE / COMMENTS:

Our Deluxe Water/Electric sites have sheltered picnic tablessuch a thoughtful addition for when it rains. We are beaming knowing that everything exceeded your expectations. If you have any more adventures planned in the area, we would love to accommodate you again! Until next time safe travels.
Jul 09, 2023
I was having truck trouble and I didn’t have a reservation and they were full but they were able to get me in a spot that they were going to work on and I was able to stay there for the night got my truck up and running

CAMPGROUND RESPONSE / COMMENTS:

Amazing! It must have been such a relief to have your truck up and running again. Kudos to the Asheville West KOA team for their quick and efficient work! If you ever need any further assistance or have questions about the campground, do not hesitate to reach out.
Jul 07, 2023
Jul 07, 2023
We were only at Asheville KOA one night, we stopped because we lost generator power and needed to get on shore power. The KOA was helpful and very friendly. We would definitely stay there again, and maybe see the sights next time. Thanks Asheville KOA,

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure! We are glad to have been the helpful and friendly campground you needed for your unexpected stop. Yes, the city of Asheville has much to offeryou will not be disappointed if you come back to explore the beautiful sights in the area. Thank you for choosing Asheville West KOA!
Jul 06, 2023
Jul 06, 2023
Jul 06, 2023
The people were friendly and the campground was clean. We stayed 1 night on our travels and would do it again.

CAMPGROUND RESPONSE / COMMENTS:

Friendly people and a clean environment are definitely important factors when choosing a place to stay. We are thrilled to know that you enjoyed your stay so much that you would do it again. Thank you for sharing your positive feedback with us! Hope to see you again soon.
Jul 06, 2023
I love to ride my Harley in the mouuntains, and this is a perfect location to base from. The facility is clean and the staff was wonderful. I would go back there any time I happen to the area.

CAMPGROUND RESPONSE / COMMENTS:

Amazing! We are thrilled to hear that you enjoyed your stay so much that you would gladly return whenever you happen to be in the area. Keep on enjoying those mountain rides and creating unforgettable memories!
Jul 06, 2023
Very friendly staff and the campground was very nice.

CAMPGROUND RESPONSE / COMMENTS:

We are delighted to hear you enjoyed our campground. Our hardworking team is dedicated to ensuring you have the best experience possible during your stay. Thank you for your kind words, and we hope to welcome you back again soon!
Jul 06, 2023
My partner and I just bought a camper and we wanted to take a trip for the 4th of July weekend. We found this KOA online so we booked a full hook up stay for 3 nights. This campground had everything !! There was a lovely pool, hiking trails, and a camp store with an unbelievable inventory for camping needs. The place was super clean and the staff were friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Congratulations on your new camper and kudos to you for choosing Asheville West KOA for your holiday trip. So glad we could make your 4th a memorable one! Thanks for sharing your positive experience with us!
Apr 13, 2024
Very friendly and clean...dog park is really nice and larger than some. Yes it's off of i40 but they will offer ear plugs etc. But it really wasn't much of a problem for us...
- Pat Burris on Google
Apr 09, 2024
A lot of raid noise, but they tell you that up front. The camp was clean, the staff hard working and friendly! The sites need to be leveled better, but we were able to level using our blocks in our class A. They only have one dog park, and it's over where most of the long terms are ans if you are in the pull through up top its a long walk. They have a nice pool and nice trail around the camp. I'm not sure I would agree with it being called a holiday ( lack of amenities) but a good journey for a 2 day stay.
- David Cline on Google
Apr 09, 2024
I was a tad nervous about the noise reading the reviews, but we did not have any issues with the traffic noise. This is a great jump off point to Asheville and close to anything you would need. The facilities were really well kept and the staff was incredibly friendly and helpful.
- carrie Hi on Google