Asheville West KOA

Open All Year

Reserve: 800-562-9015

Info: 828-665-7015

Email

309 Wiggins Road

Candler, NC 28715

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Aug 07, 2017
Great campground. Staff was super friendly and accommodating. They are in the process of completing a lot of upgrades.
Aug 07, 2017
We stayed in the tent site, and it was very shaded and cozy. The people there were outgoing and generous.
Aug 07, 2017
Nice park with easy access to I40 and nearby attractions. Spotless bathrooms. CONS - Needs more gravel everywhere and the entry road from Route 19 is a terrible hazard. Still would recommend to others.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing Asheville West for your recent stay. We are in the process of making many improvements to our campground which will address your comments. We hope to see you next time through Asheville to show off all our hard work.
Aug 06, 2017
The workers are very friendly. Very clean but still has that rustic feel.
Aug 05, 2017
My husband and I go to this koa every year always love the stay. Heather is absolutely wonderful. Thank you for another great visit
Aug 05, 2017
Site was uneven and while we could level the trailer, the area we wanted to sit under our awning dropped off a foot or more. Not good! The guy next door was a long stay and had a large dog that did it's business right along side our site and wasn't picked up.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent visit to the area. We are in the process of making many improvements to our campground which should correct your issue. We have a policy for campers asking that all pets be cleaned up after and we are sorry that your stay was impacted by another camper not following the rules. Thanks for completing the survey.
Aug 02, 2017
Friendly staff.
Aug 02, 2017
Campground is clean and the staff is very nice and friendly. They have a staff member passing by the site on a regular basis to pick up your garbage and attend to any needs that you might have. The sites are shaded, but very tight, making it not quite as private. It is however close to Asheville and attractions.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing our campground for your 5 night stay. We really enjoyed meeting you and hope you enjoyed all the sites.
Aug 02, 2017
We only stayed one night ,the staff was very nice,even had a little treat for our dog.you can tell they are working on the rv park.should be very nice once it is done.overall we liked it

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing Asheville West for your overnight stay. Come see us again.
Aug 01, 2017
The camping spaces were tight, the facilities were somewhat dated and the wi-fi non-existent except around the office. I have stayed at worse campgrounds but never one that said KOA.
Aug 01, 2017
I only give it four stars because the noisy highway was very distracting, and the lady at checkout was snobby and not at all pleasant. Otherwise it was clean, accessible, pretty to look at kind of landscaping and nice bathrooms/showers.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing Asheville West for your recent stay. We are pleased that you enjoyed our campground and the forest setting. We pride ourselves on having a very friendly, helpful and knowledgeable staff and are sorry to hear that wasn't your experience. Thank you for taking the time to complete the survey and we look forward to seeing you again.
Jul 31, 2017
Jul 31, 2017
Very nice campground. We really enjoyed the ice cream social, and will be interested in utilizing the new dog park when it is finished. Everyone there was great! Thanks.
Jul 31, 2017
Fantastic facility! The staff was super friendly, check in was a breeze, and my campsite was just perfect. Thank you!
Jul 30, 2017
The bathhouse facilities and main office/bath/pool/laundry facilities were excellent. There were no paved roads for the kids to ride scooters or skateboards. The "game room" is literally a game room - board games. And people were so close their cigarette and pot smoke seeped into our camper. Yappy dogs at my ear.
Jul 30, 2017
Jul 30, 2017
Jul 30, 2017
nice overnight stay campground is working on improvements which is great

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed our campground. We are pleased with our improvements this year and have many planned in the near future. Thanks for choosing the Asheville West KOA for your overnight stay.
Jul 29, 2017
It was close to all the places we wanted to see, once you get use to being close to the interstate it wasn't so bad. The staff were very friendly and helpful.
Jul 29, 2017
Very nice clean campground, very friendly check in. I would definetly stay again if in the area
Jul 29, 2017
Jul 29, 2017
Great !
Jul 27, 2017
it was a nice campground the updates they are making will really help everyone
Jul 27, 2017
Place is clean and staff is very friendly. The only thing I would say negative is the noise from the freeway. But it's not their fault 😎
Jul 27, 2017
Jul 26, 2017
have camped there on our way to or from Kentucky. Always enjoy the cleanliness campground and friendly staff, would like to see more formal sites (with tablesand chairs as in B 15, B16, B17 and B 18.

CAMPGROUND RESPONSE / COMMENTS:

It was great to see you again. We have plans in the very near future to add more sites with full patios and look forward to having those available on one of your future visits. Thank you for encouraging words and your loyalty.
Jul 26, 2017
Jul 26, 2017
Needs work

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. We are in the process of making major improvements to our campground. Thanks you for taking the time to complete the survey and we hope that you will come see the improvements on your next trip through Asheville.
Jul 25, 2017
Accessible to Asheville is a plus, road noise is horrible, site parking is level but picnic table areas are not. When our site was mowed the grass and rocks were toward our motorhome.
Jul 25, 2017
Convenient to I-40; site could have used some gravel and leveling. Overall ok.
Jul 24, 2017
Our children enjoyed the playground, the game area, and all the hiking trails.The staff is helpful and friendly.
Jul 24, 2017
Jul 24, 2017
When we made our reservation we were not informed that our site was way down a steep hill from the showers and the pool, a hill which due to our age and health we could not have climbed except in an emergency. We had no vehicle except our camper which is a mini motor home so in order for us to swim or use the shower we had to pull our camper out of its site and hope there was room to park it.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you we were not able to place you near the pool for your stay, however, you did have a bath house three sites up from you, so there was no need to have to unhook and move your van to go to the bath house. We are sorry that was not pointed out to you better when you arrived. We hope that you got to see the things you wanted to while in the area and enjoyed the rest of your stay.
Jul 24, 2017
Crowded , noisy , lots not level, no wifi( I felt segeragated , when I looked at the RV village up on the hill. They had wifi, level concrete pads, near the pool & store.) actual fire pits, not a pile of rocks like my side of the park! This is not KOA standards. I love KOA parks, but not this one!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you did not enjoy your stay with us.We pride ourselves on making a great stay for all of our guests. Would like to point out we do not have concrete pads on any of our sites yet, we are planning upgrades to all fire pits (they are all the same in the park) and our wi-fi is out due to a lightning strike (waiting on parts). We are constantly working on improvements on our park.
Jul 24, 2017
NOISY!!!! I40 Bridge Makes some trucks sound Like a Bomb went off

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. Our campground, like many other KOA's, is located close to the highway for easy on and off access. Unfortunately that means we are unable to control the road noise. We appreciate you taking the time to complete the survey.
Jul 23, 2017
Very clean and we'll mantained.
Jul 23, 2017
Nice place. They are trying to make a lot of improvements. Keep up the good work.
Jul 23, 2017
The friendliest, most accommodating people! Marked this one to make sure and come back again!
Jul 23, 2017
A bit noisy on Friday night, but overall, the campground is clean and safe:)
Jul 23, 2017
We enjoyed our stay very much, but found that this is primarily a "stop for a night type campground ". For us, who were there 4 days, it was sort of quiet with not much going on at the campground itself. However, the deluxe cabin we stayed in was VERY nice and the campground was VERY clean! The only thing I could suggest for the cabin is better blinds/window coverage for the bedroom .

CAMPGROUND RESPONSE / COMMENTS:

We are delighted that you enjoyed your recent stay in the deluxe cabin at our campground. Thank you for the recommendation for improvement. Asheville West KOA is very centrally located to Asheville, the Biltmore and the hiking and waterfalls of the Blue Ridge Parkway. Because our campers are frequently gone all day, our campground is quiet during the daytime. Thanks for your business.
Jul 23, 2017
The park and bathroom were maintained well. I asked about a recommendation based on their white board notice "Ask us about waterfalls" and I felt the office staff were not very friendly or helpful. Yes, the site is rather noisy due to the highway, but that was known. Also wi-fi not working in camping section, hit by lightning.Seemed that it occurred sometime and still not fixed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our campground for your recent trip to Asheville. We pride ourselves on having a very friendly, knowledgeable and helpful staff so we appreciate knowing that you were not satisfied. We are in the process of making many improvements to the campground including repairing the wifi. We would like the opportunity to show off our waterfall knowledge so we hope to see you again.
Jul 23, 2017
It was marginal. Central facilities are very far from most sites. My site had an unusable fire pit (not terrible given the heat), but no picnic table, as in all the other sites. How is this possible? Owners were nice, place was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. Our campground has two camping areas and each has a bathhouse. All sites are provided with a fire pit and a picnic table. We are very sorry that someone from another site had removed yours and would have gladly replaced it. We are in the process of making many improvements and hope to see you again in the future. Thanks for your time.
Jul 22, 2017
Clean,lots of shade trees, office personnel friendly, Easy to maneuver/towing Very pleased.
Jul 22, 2017
It was great. I had trouble with my cable and the owner came over and fixed it. a great guy.
Jul 22, 2017
dog next to us not on leash pooped all over our camp site did not know this stepped in it got it all over my truck

CAMPGROUND RESPONSE / COMMENTS:

Our campground policy is to request that all campers keep their pets on leashes and that they clean up after them. This is repeated at every camper registration and clean up bags are provided to each camper and are located through out the campground. We are sorry to hear that you were distressed by another camper not following the rules. Thank you for choosing Asheville West for your stay.
Jul 21, 2017
Best showers of any KOA we've stayed at. Lots of shade. Most sites have picnic table level ours was positioned on a slope - should have a retaining wall to level table.
Jul 21, 2017
Small campground but very clean. No frills, and there is a lot of interstate noise, but the KOA is not to blame for that.
Jul 21, 2017
The Asheville KOA was clean and well maintained. It is located in a beautiful area and is a terrific campsite.
Jul 20, 2017
Staff was great and it is a nice facility . The biggest drawback is the highway noise from I-40.
Jul 20, 2017
Everything worked well! Good management!
 

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