Asheville West KOA

Open All Year

Reserve: 800-562-9015

Reserve: 800-562-9015

Info: 828-665-7015

Info: 828-665-7015

Email

309 Wiggins Road

Candler, NC 28715

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Check-in: 2:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Dec 11, 2017
All of the staff were so friendly from check in until check out. We had snow during our stay and all of the staff were going above and beyond to ensure we had clear walkways to our vehicles, plowed driveways, and steps to the cabin were cleared off and salted.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travels. We appreciate the acknowledgement of our efforts during the snowy weather. We work hard to ensure that our campers have a positive camping experience. Please include in your plans the next time you are traveling in our area.
Dec 11, 2017
The main issue here is the noise from the highway. Hard to get used to even with earplugs. Facilities well maintained. Staff friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are always pleased to hear that people see that we work hard ensures a great camping experience. Thank you for those positive comments. Many KOA campgrounds are located near highways for easy on and off access. Unfortunately, that does create some noise that we cannot do anything about. Enjoy your travels.
Dec 10, 2017
Dec 08, 2017
Very good access. Nice spacious sites. Hookups were good.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. It always feels good to know that our hard work ensures that our guest have a positive camping experience. Please stay with us the next time you are in the area.
Dec 06, 2017
Had a great stay here for 3 nights.... staff is great..... new dog park that is very large.... my dogs loved it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your vacation plans. Our staff works very hard to provide guests(and pets) with a great camping experience. It feels good to know that you enjoyed your stay with us. Please include us in your travel plans the next time you are in our area.
Dec 05, 2017
Dec 05, 2017
Cabins were ok but had no tv, ice box or microwave.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. In the future, if a site does not meet your expectations, we encourage you to talk to staff about available sites that are upgrades with more amenities. We can usually make this change for an additional cost. We hope that you will consider us the next time you are in the area.
Dec 05, 2017
Clean and great place to stay plus nice hot showers. 2 suggestions I would make: 1) please do not clean the bathrooms before 11:00am. Went to use the bathroom at 9:30am and was unable because it was being cleaned. 2) possibly consider moving the check out until 12:00pm. I know we like to take our time in the morning and 11:00am is a little early and felt rushed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. It always feels good to know that our hard work ensures that our guests have a positive camping experience. We appreciate your comments. We continue to look for ways to better our service to our guests. We will put your suggestions into our winter revamping schedule. Please consider staying with us the next time you are in the area.
Dec 04, 2017
Loved the people, loved the spacious site, very clean restrooms. HATED THE NOISE. Don’t think I could stay again...unless I bought a white noise machine.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. It feels good to know that our hard work is noticed by our camping guests. Many KOA campgrounds are near highways for easy on and off access. Unfortunately, that does create some highway noise. If you do choose to stay with us in the future, ask our staff for some ways we have found that blocks the noise.
Dec 04, 2017
Noise level from interstate highway was very loud. Friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased to know that our staff helped ensure your stay pleasant. Many KOA campgrounds are located near highways for easy on and off access. Unfortunately, this does create some highway noise which we cannot change. We hope that you consider us for your travels when in our area again.
Dec 01, 2017
The staff was very friendly and helpful. Very quiet at night and as an added touch they collected our garbage every morning.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us during your travels. We appreciate the wonderful comments. It feels good to know that our hard work ensures our guests have a great camping experience. Please stay with us when in the area again.
Nov 30, 2017
Awesome campground; will definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. It is always good to hear that our guests have enjoyed a great camping experience. Please join us again when you are traveling through again.
Nov 30, 2017
Great Trails and VERY nice dog park. Only 15 min drive to Downtown Asheville!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for camping with us! We are pleased that you enjoyed our amenities and accessibility to our local points-of-interest. We work hard to ensure that our guests have a great camping experience. Please join us the next time you are in the area.
Nov 29, 2017
Really enjoyed the stay. The location was fantastic and the campground was very clean and well maintained. The staff was wonderful. We will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us in your travel plans. We are always pleased to hear that our efforts ensured that our guests have had a great camping experience. We look forward to seeing you the next time you are in the area.
Nov 29, 2017
The bathrooms where super clean, the staff was very polite and very happy, The cabin was clean and the grounds where as well. Price was ok for the winter. I do like the fire pit area but was thinking maybe each cabin should have there own. But over all, loved it

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. It feels good to know that our hard work ensures that our guests have a great camping experience. Your comment about the shared fire pit is a challenge we hope to address, given the fire codes we have to work with. We hope that you stay with us the next time you are in the area.
Nov 28, 2017
Excellent staff very kind and polite. Great facilities. Very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. It always feels good to know that our hard work ensures that our guest have a great camping experience. We look forward to seeing you the next time you are traveling through our area.
Nov 28, 2017
Heather and Mike are awesome!

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased you stayed with us! Our staff works very hard to ensure that our guests have a great camping experience. Please include us in your travel plans the next time you are in our area.
Nov 28, 2017
Great site! Great service!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. It feels good to know that our hard work ensures our guests a great camping experience. Thank you for your positive comments and be sure to stay with us the next time you are in the area.
Nov 27, 2017
Nov 27, 2017
The cabin and grounds were clean and well kept. The bath house (bathroom and showers) was exceptionally clean throughout the day. The hiking trail through the woods was nice and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your travel plans. Our staff works very hard to maintain our facilities and amenities to ensure our guests have a great camping experience. We are pleased that you enjoyed your stay with us. Please join us the next time you are in the area.
Nov 27, 2017
Good three night stay. Easy to get in and out. The color of the leaves were beautiful during the weekend we stayed. Will return when we have our next trip to Asheville.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are so pleased that you enjoyed our campground and local color. We work very hard to ensure a great camping experience. We would love to see you on your next stay with us when traveling through the area.
Nov 27, 2017
The hosts were friendly and made me feel at home. The restrooms and showers were very clean. The whole campground was very clean. I stayed in a primitive cabin and I really appreciated the heater that was already turned on when we arrived because it was freezing outside. I have dogs, so I really appreciated the sink in the outside camping kitchen. I appreciated the hot water in the sink too.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for including us in your vacation plans. Our staff works very hard maintaining the grounds and facilities so that our guest have a great camping experience. Your comments are much appreciated. Please be sure to join us the next time you are traveling our way.
Nov 25, 2017
Nov 25, 2017
Nov 25, 2017
Great stay, lovely folks, clean and comfy cabin. Loved it and I'll be back

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you stayed with us. We work very hard at maintaining our facilities to ensure that our guests have a great camping experience. Please join us again when in the area.
Nov 24, 2017
Stayed only one night on our way to family. Staff very nice and helpful. You can tell they have been working on improvements. bathrooms were clean- grounds need a bit of work. Highway nearby so some noise-weather was cool so our windows were closed not an issue at this time of year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for joining us during your travels. We are always working to ensure that our guests have a great camping experience. Your comments are much appreciated and help us schedule our winter projects. We are glad you are understanding about the highway noise. Please stay with us the next time you are traveling through the area.
Nov 23, 2017
Excellent experience. Staff very nice. Plenty of space with pull through site. 42’ 5th wheel with opposing slides was no issue.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you stayed with us! It always feels good to know that our guests have had a great camping experience. We work hard to ensure our facilities and staff add to your experience. Please stay with us the next time you are in the area.
Nov 21, 2017
My favorite KOA. Loved the nature paths in the woods. And just in general good signage and very pleasant facilities. Liked the bench swings.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for camping with us! We are pleased that you enjoyed our facilities and amenities. We work very hard to ensure that our guest have a great camping experience. Please stay with us the next time you are in the area.
Nov 20, 2017
Great staff. Highly recommended!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We love hearing that you enjoyed your stay with us. We work very hard to ensure that our guests have a great camping experience. The recommendation feels good. Please be sure to stay with us the next time you are in the area.
Nov 18, 2017
Nov 17, 2017
Very pleasant and outstanding staff (especially Ginger and Jerry)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We work very hard to be sure that our guests have a great experience. Getting to know our guests is one of the special things about working in a campground. Be sure to stay with us again when in the area.
Nov 15, 2017
Great location, and large site, thanks

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that your stay was exciting for you. We value your comments and your company. Please join us again on your next trip through our beautiful area.
Nov 15, 2017
I drove motorhome in and older guy didnt know what to do we were staying a wk.and were holding 3 more days. but had to cancel, only staying 2 day. my mans job was ending,and realizeing he had credit card couldnt pay till he got there.well he ended up working late so they never unlocked the water to hook it up next day i pd the 2 days and still no one came to unlock the water spicket.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us. In the future, we would encourage you to talk to staff if you are having a problem with a site. Our water facets are not locked, so our staff could have made your stay more comfortable. Please join us if you are in the area again.
Nov 15, 2017
They were draining pool along with plaster / paint they used to fix the pool right into the ditch to go right into the waterways of the smokies I have pictures of you like I may send to the North Carolina environment protection agency I am extremely upset with what I saw going on at this koa alsoit was no small amount it made the entire ditch white they have no regard for the environment ..shame

CAMPGROUND RESPONSE / COMMENTS:

We hired a licensed NC provider to do the work and verified NO chemicals were being dumped into the environment. It was all water clean up. We recovered almost all the plaster that was left after the process. We care deeply about the environment and wish this had been brought to our attention sooner so additional steps could have been taken at the beginning of the process.
Nov 14, 2017
Nov 14, 2017
Very clean bathrooms, spacious pull thru sites, very friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We always want you to have the best experience possible.
Nov 14, 2017
This place was pretty great. The bathroom was outrageously nice and well kept. Folks up front were friendly. Decent location, could be closer to hikes, but you can’t do much about that at this point. Overall, it was great for the rate. The state parks have gotten too expensive for the most part, so glad this is here.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay. We do our best to make pleasant memories for all of our guests. Please come back again.
Nov 14, 2017
Our stay was great and the staff was very helpful. The ONLY drawback to this park is the highway noise but I would still stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate that you are aware that there are things we can control and things we can't. We do are best to make your stay a memory that you can share with everyone. Thank you for being a very valued camper.
Nov 14, 2017
We make our reservations according to the Pet Policy on your website. We were unable to use the $100 Biltmore Tickets due to the change in your Pet Policy when we checked in (No pet can be left unattended). Our dog is well behaved & sleeps when we are gone. If we had been aware of your policy we would made reservations else where. Boarding kennels and camping sites unavailable on short notice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Our staff works very hard to ensure that our guests have a good camping experience. To clarify, pets can be left unattended if they are inside your camper. In the future, we encourage you to talk to our staff if you have a special need - we are always willing to listen. Additionally, the Biltmore has kennels for guests that are travelling with pet. Come again.
Nov 14, 2017
Front desk staff was very friendly and helpful. We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you making our park a stopping point in your travels. We work very hard to ensure our guests have a great camping experience. Please stay with us the next time you are in the area.
Nov 13, 2017
Nov 13, 2017
Very friendly and informative

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay with us. Please stop by again on your travels through the area.
Nov 13, 2017
Cleanest bath house ever!!!! Beautiful view during our early November stay! Friendly staff. An excellent experience. Hope to return someday and will definitely recommend for those traveling to the area. We went to Christmas shop and see the Biltmore and it was a short distance to both from here!! Can’t say enough good things:)

CAMPGROUND RESPONSE / COMMENTS:

It was so nice having you stay with us. We look forward to your next stay with us. Safe travels.
Nov 13, 2017
It was great, clean, nice space, not concrete or exactly level. But it was better than most, we stayed an extra night. Very friendly staff and would definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay with us. We try to make every ones stay, a memorable one. Looking forward to your next visit.
Nov 11, 2017
Very Nice Campground, Great people who run the place, the only draw back is the I-40 road noise. it just takes away from the peace full camping experience. Otherwise great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for joining us. We are pleased that you enjoyed our campground. We work very hard to ensure a great camping experience. Most KOAs are near a freeway for ease of getting on and off. Unfortunately, that make for some freeway noise. Please join us the next time you are in the area.
Nov 11, 2017
Great place-easy to make reservations put us in a nice site. I'm sorry but there is nothing to complain about-very nice Hosts also.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. It feels good to hear that our hard work helps to make your camping experience great. Please join us the next time you are in the area.
Nov 11, 2017
We stayed in this Campground in November so it was pretty empty. Yhe staff we're exceptional and very helpful. The park is beautiful and I especially liked the separate dog play area. It was raining so we did not take advantage of the trails but they looked nice. The laundry room was very very clean and efficient. This Camp is close to I-40 and noisy but the staff put us in the back and it was ok.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased that you had a great camping experience with us. We work very had to ensure our campers enjoy their stay. As with many KOAs, we are near a freeway to provide easy on and off access. Please join us if you are in the area again.
Nov 10, 2017
Nov 10, 2017
Very nice place. Clean friendly people. Downside is it's so close to the interstate you can't sleep. To noisy,

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. we try to be sensitive to our campers needs, but the freeway noise is something that we cannot control. If you are in the area again, come back to see us.
Nov 10, 2017
Staff friendly and helpful. Bathrooms very clean..Would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We work hard to make sure your camping experience is a great one. Please join us again when in the area.
 

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