Campground Cancellation Guideline
Campground Specific Cancellation Policy
We honor Refunds in accordance with the national KOA Policy.RV Sites and Golfcart/Pontoon Cancellation Policy
If you are cancelling 48 hours or more before your reservation there will be a $10 processing feeIf you are cancelling less than 48 hours before the reservation the full deposit will be chargedAccommodation Cancellation Policy
If you are cancelling 7 days or more before your reservation there will be a $10 processing feeIf you are cancelling less than 7 days before the reservation the full deposit will be chargedLong Term / Group Reservations
A 30 Day notice is required to receive refund of deposit.Holidays / Special Event Weekends: All Deposits are non - refundableBy Making a reservation you agree to abide by all park rules. Failure to follow rules and guidelines may result in removal from park without refund. -32025250
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-5645 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.