Help: Frequently Asked Questions

Why didn't I receive my full points when the campground offered a special promotion (Hot Deal)?

Anytime you use a discount other than your Value Kard Rewards 10%* off, or in conjunction with, the system handles the points differently because the rate you are paying is not the regular daily site charge. No points are awarded if the daily site charge is $20 or under per night.

Points are awarded for special promotions/ Hot Deals

Base level will receive 250 points per night.
Bonus level will receive 275 points per night.
VIP level will receive 312 points per night.

* Applies to the daily registration rate. Not valid with special offers for weekly, monthly or seasonal rates, and cannot be combined with other offers. Check with specific KOA locations for details.

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