Toronto West KOA

9301 Second Line

Campbellville, ON L0P 1B0 Canada Canada

Reserve: 800-562-1523

Info: 905-854-2495

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Camper Rating
3.5 out of 5
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RV Reviews

May 19, 2015
We were looking for something close to home and this KOA was great. Staff were very helpful and very friendly, campground was nice and clean. Several times there was no toilet paper and we weren't sure where the garbage drop off was located. We were disappointed that the pool was closed, but understand that it was a temporary situation! Thanks for a great weekend.
May 19, 2015
Everyone was welcoming and amazing during our stay. Looking forward to see what the future holds with all the work being done to the campground. Kids had a great time!
May 19, 2015
People there are excellent, very accommodating and friendly. Was disappointed that pool was open and main bathrooms under renovation and no notice provided on booking
May 19, 2015
Showers had no pressure, showers were so dirty cob webs dead bugs, staff on grounds going to fast on there Gators stirring up the dust when trying to eat

CAMPGROUND RESPONSE / COMMENTS:

Susan, thank you for your review. Renovations are underway to address the issue with water pressure and we have added staff for cleaning. We have also spoken to all staff members and monitor the campground to ensure all staff abide by the posted speed limit. Juli Potter Guest Services Manager
May 12, 2015
Excellent experience - appreciated all the extra effort put in to make sure the kids enjoyed themselves.
May 12, 2015
Park was clean and playground for children was great. Staff was friendly. Sites are small, open and the slope is not very practical with children. Services to sites are excellent.

CAMPGROUND RESPONSE / COMMENTS:

Shelley, thank you for sharing your experience. We are so pleased to hear that the children enjoyed the playground. I am very sorry to hear you were not pleased with your site. With children, we should have placed you elsewhere. I will follow up directly with you. Juli Potter, Guest Service Manage
May 12, 2015
Sites are good, noise from 401 is loud as it is right by it but only reason not to stay there, camping huts look very nice.

CAMPGROUND RESPONSE / COMMENTS:

Barbara, thank you for sharing your experience at our KOA. We do realize the noise from the nearby 401 can be a bit of an annoyance for some campers and are happy to accommodate you in a sight to lessen the noise. Juli Potter Guest Services Manager Toronto West KOA
May 10, 2015
While we understand renovation, it was hard to grasp the filth in the bathroom/shower house. Because of renovation the was only one facility open and with many open sites ours was far from the bathroom. While understanding construction, we do Hope the piles of rusty playground equipment get removed sooner rather than later.

CAMPGROUND RESPONSE / COMMENTS:

Laurena, thank you for taking the time to share your experience. We take your comments seriously and have addressed the issues with our staff and have added additional cleaning while the other restrooms are under renovation. Juli Potter Guest Services Manager Toronto West KOA
May 07, 2015
Super friendly staff. Clean sites and once the construction improvements are complete, it will be a GREAT location to be at. Will be returning.

CAMPGROUND RESPONSE / COMMENTS:

Hi Michele, so glad you will be returning to the Toronto West KOA. We look forward to welcoming you back to the new and improved Toronto West KOA.
May 06, 2015
Staff were very helpful and approachable. Family/RV friendly campsite.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased to hear that you enjoyed your time with us. See you again soon!
May 04, 2015
The campground was very clean. We were there the first May weekend of the summer, and they were still doing major construction and repair. This did not affect us and it gave us something new to peek at each day. They are using one of the old trailer sections, and changing it into a little 'village' of cute cottages. It will be very lovely when finished.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed watching our transformation. We hope to welcome you back soon to see the completed product and perhaps you would enjoy spending the night in one of our new Deluxe Cabins.
May 04, 2015
The staff were friendly but the site is a work in progress. Will be nice when finished

CAMPGROUND RESPONSE / COMMENTS:

Thank you for baring with us during our renovations. We look forward to welcoming you back soon.
May 04, 2015
Nice and close, but more importantly, so very welcoming! Service was fantastic, truly made it a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your experience. We take great pride in our friendly staff and are so glad you were pleased with our service!
May 04, 2015
It was our 1st weekend out and opening weekend for the park as well so not a lot available ,once all construction is complete this park will be amazing Had a great weekend

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased to hear you enjoyed your stay with us. We hope to welcome you back soon.
May 04, 2015
We have visited this KOA multiple times and will continue to do so. The staff are very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased that you enjoy your time spent at the Toronto West KOA. We look forward to welcoming you back in the near future.
May 04, 2015
Great place to stay. Can't wait to see the finished washrooms and Deluxe Kamping Cabins when they are finished.

CAMPGROUND RESPONSE / COMMENTS:

Rob, we look forward to welcoming you back to see all the changes we have made. We are so happy to hear you enjoyed your stay with us.
May 01, 2015
Campground was not open yet but we were permitted to stay. Sites are grass sod.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you stay with us, even though our doors were not officially open. We hope to welcome you back in the near future to see the completion of all the renovations.
Nov 08, 2014
Nov 07, 2014
Oct 15, 2014
the grounds were clean the washroom and showers were clean and overall we had a excelent stay.
Oct 15, 2014
Oct 14, 2014
Oct 08, 2014
Nice central location for leaving your trailer and visiting the area,friendly people
Oct 03, 2014
We haven't stayed at this KOA for about 4 years. We were not very pleased with the grounds but this stay was much better. The park has really been cleaned up. Will stay there again now.
Sep 30, 2014
Kampground is nice. Hwy is a little noisy but we still enjoyed our stay. Washrooms and showers were clean as well
Sep 29, 2014
The new owners have really made the campground cleaner and more people-friendly. We really enjoyed going back there after skipping last year. We'll be back.
Sep 28, 2014
Totally enjoyed my stay at the KOA. The staff couldn't have been any nicer or more accommodating for whatever request was made. The kids had lots to do and were always occupied.
Sep 28, 2014
Staff/owners very accomodating. Washrooms & showers clean. This was my 2nd time staying at this KOA but not my last.
Sep 22, 2014
Sep 21, 2014
Good directions to it. Gave additional space that was available. Bathrooms could be updated and more space in showers.
Sep 21, 2014
Great people operating the park, it is really old but they keep it in great shape. The internet was not very good when arrived the end of June, before we left it was the best we have ever experienced in an RV park, Shawn is spending a ton of money to make it one of the best KOA's. Looking forward to our return next June to see what he has done, I know it will be great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are wrapping up our second season of improvements after taking over the campground. We are so pleased the internet is reliable now as it took awhile to find a solution! There will be major changes and great improvements in season 3! See you in 2015! Bridget & Shawn :)
Sep 16, 2014
I was very encouraged to see the improvements at this location, many of which were past due. Look forward to more improvements next year.
Sep 16, 2014
It is a very nice & clean park,close to everything we wanted to see Thans Nelson
Sep 16, 2014
We enjoyed our stay and met some new friends while at the KAMP and look forward to camping again at a KOA Kamp next year.
Sep 15, 2014
Staff are very welcoming and friendly. Great customer service. The park is very clean and maintained.
Sep 13, 2014
Sep 08, 2014
A nice park. You could tell they were fixing things up. Lots of entertainment for kids and adults in evenings.
Sep 07, 2014
It was disgusting. We felt dirtier after our shower because the bathrooms were so full of mold, filth, dirt, bugs and little critters.
Sep 07, 2014
Sep 06, 2014
The washrooms are very old
Sep 05, 2014
Had trouble finding a campsite that could fit on because of earlier campers sitting in the middle of area
Sep 03, 2014
Great location. A bit noisy from the traffic. would be nice to have laundry in the lower area.
Sep 02, 2014
The service was excellent, staff was very friendly and helpful. The only inconvenience was that you can't leave any garbage bags outside because of the rodents which we weren't aware of. After first night we learned our lesson and never left anything out of RV. Other than that was a very very nice experience with this KOA. Thank you.
Sep 02, 2014
Sep 02, 2014
Very average.. Not terrible, but not great either... The place does look like its ready for an update and what was with that Saturday night disco????
Sep 02, 2014
Enjoyed the campgrounds very much. Our 5 yr old grandaughter got to do karaoke on sat nite without the music. She sang Let it Go from the movie Frozen. She loved it. First time she has done it with a microphone. The pool was great , a bit cold mind you. People were fantastic. Great place.
Sep 02, 2014
Sep 02, 2014
The location is great but the facilities like the wasshrooms are a bit tired and the road noise from highway 401 is quite annoying. I understand the campground is to undergo a major overhaul this winter so that will help the facilities problem but the road noise....
Aug 27, 2014
The people were great. However, the washrooms were in very bad repair. There were leaking toilets and the showers were not clean at all. Nothing can be done about the location - but the background noise of the 401 was continuous.
Aug 27, 2014

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