Toronto West KOA

9301 Second Line

Campbellville, ON L0P 1B0 Canada Canada

Reserve: 800-562-1523

Info: 905-854-2495

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Camper Rating
3.5 out of 5
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Cabin Reviews

Jul 29, 2015
Jul 28, 2015
handy but noisy location. New cabins good but expensive. Service/staff great. Need better coffee maker for cabins

CAMPGROUND RESPONSE / COMMENTS:

Hi Linda, our convenient location can be a bit noisy at times. I am pleased to hear you enjoyed the new cabins. We know how important a morning coffee is and will look into how we can improve on that! Thank you for sharing your experience with us. Juli Potter, Guest Services Manager
Jul 27, 2015
Jul 27, 2015
We had a wonderful time, and enjoyed the space because it is clean and the staff was fabulous, kind and helpful. Thank you for making our experience wonderful.
Jul 27, 2015
We had an amazing visit to the Toronto West KOA. The staff members were excellent and went out of their way to make us feel welcome. The trails through the marshlands, campfire and kids activities kept everyone entertained and happy. In the words of our youngest camper on our trip, "This is the best day of my life!" Thank-you!
Jul 27, 2015
The staff are extremely friendly and passionate about what they do! even the campers all seem to be friendly and festive. very glad I found it and plan on returning many times.
Jul 27, 2015
The site itself is fine.New bathrooms are the nicest I have ever seen at a campground. Our Kabin was old. It smelled terribly musty our first night. The lot was mostly mud and very small. New kabins sat empty. Why we weren't placed in a new Kabin when the site is practically empty is beyond comprehension. The main issue is the highway. Too noisy. We will never stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Jamie, thank you for sharing your experience with us. I am so sorry to hear you did not enjoy your stay. I will be contacting you directly to resolve these issues. Juli Potter, Guest Services Manager
Jul 26, 2015
Jul 26, 2015
The deluxe cabin had everything we needed. Staff was great. Highly recommend Christine's nature walk. My son loved the mining adventure.
Jul 22, 2015
We had a great 1st camping experience! It was great to be outdoors and close to nature while having a comfortable cabin to go to. Our 8 and 6 yo enjoyed the bunk beds & our 5 mo old was able to take a break from the sun as needed. We love that we have our own bbq and fire pit where we've made our first s'mores! The kids want to go back next year! Thanks to all the friendly staff as well!
Jul 21, 2015
We didn't actually spend much time at the site, but the staff was helpful with info on exploring Toronto.
Jul 21, 2015
Our stay was amazing! Beautiful cabin with everything we needed, my kids had a blast at the pool and all the play grounds, the staff were amazing. We will be returning for sure. Thinking of coming with a group in the near future. We have already recommended KOA west to all our friends.
Jul 21, 2015
It was my first time camping in Canada, and I'M must say my family and Ihad an awesome time. We intend to make it our new family tradition in regards to building memories. The staff were friendly and helpful. There is a unique family atmosphere that I enjoyed very much. We had such a good time, we can't wait to do it again soon and for a longer period. Keep up the good work. Thanks!
Jul 20, 2015
4 families, 3 cabins - we requested for them to be close together. Request was not to our satisfaction. As a result, it was difficult to monitor 7 kids. A/C broken in one of the cabins. Swimming poor broken on the hottest day. We were overcharged $230, which we were refunded.
Jul 20, 2015
Friendly staff, clean washrooms, lots of activities for the kids! My family and I stayed in K1 Cabin. Unfortunately there was a very heavy rain storm and the cabin was leaking in several areas,especially over top of the bunk beds. Thankfully no one was sleeping there. The pool was closed because the phone line went down. The staff handled it very professionally! Overall we enjoyed our stay!! €
Jul 20, 2015
our stay was very pleasant and all the staff were nice and help full. Will go there again.
Jul 18, 2015
Loved our cabin. Had all the comforts of home .comfy bed, very clean, fabulous amenities and friendly helpful staff Have recommended it to many already.
Jul 17, 2015
Its good! The only problem is no wifi.
Jul 17, 2015
I have enjoyed my stay several times at this koa location and I believe it is awesome. The amazing upgrades have not changed my opinion. The staff cater promptly; it's first class. I have also frequented koa - Nebraska/Omaha and Virginia.
Jul 17, 2015
Beautiful campground with great customer service
Jul 16, 2015
Small cabin was great. Staff was super friendly! HWY noise is significant but was not an issue since the cabin had AC that covered the noise. Tenting might be a tad annoying with the noise. Friendliest campground staff ever though!
Jul 14, 2015
Great place to go with family or friends. The staff are AWESOME! We spent a weekend there and had an amazing time of both relaxation and spending time with the kids. The children had lots of fun! :) Will definitely be going back!
Jul 12, 2015
It was an excellent experience!! Everyone was absolutely lovely and the new Deluxe Cabins are simply gorgeous!! I will definitely come back!!!
Jul 10, 2015
Jul 07, 2015
As always we love coming here as a family for a little away time together thats close to home. My daughter loves that there are always crafts to do, plus cookies last weekend and even Santa Claus! This has been our third time here so far this year and we are looking forward to our next stay :) Thanks to all the amazing staff at KOA Toronto West.
Jul 07, 2015
My husband, 2 kids (3 and 4) and I had an amazing experience at this location. The cabin was beautiful, with everything we could possibly need. The beds were super comfortable, and there was even an air conditioner. There was a ton of activities for the kids, and within 10 minutes driving distance to a number of conservation parks that were great to explore. Staff was so friendly and helpful!
Jul 07, 2015
Loved our stay! The deluxe cabins were awesome - clean, well-built and efficient use of space.
Jul 06, 2015
- got up early and found main men's washroom/shower had been locked closed by someone. There was no emergency phone number posted on the outside of the office (I'm glad I wasn't around to see what happened if it was not opened up by 8am..) - product scanners not working at store meaning patience required at cash (very nice staff though - highest amount of traffic noise I have found at any KO
Jul 06, 2015
Very friendly and attentive staff. Fun activities for the kids. The new cabins are great. The only downside is the traffic noise (which I understand they can't control).
Jul 06, 2015
Cabin was great, staff went above and beyond - great people!
Jul 06, 2015
We have been coming here for about 4 years and we have always loved it until recently. Yes the owner has done some renovations on the park but he has now made it very commercial instead a homey feeling. Also they have lost a great staff member who always had homemade baked goods for sale in the store. Mad should never have been expected to clean the cabins. Not sure if this is the place 4 us now

CAMPGROUND RESPONSE / COMMENTS:

Jim and Laura, thank you for taking the time to share your thoughts with us. We also miss Mad but respect her decision to move on. We are doing a lot of work to ensure our campground meets KOA standards and all our campers enjoy their time spent with us. Juli Potter, Guest Services Manager
Jul 06, 2015
The campgrounds are fine. It would be nice if this KOA had more activities for kids throughout the day. Wagon rides, games etc...

CAMPGROUND RESPONSE / COMMENTS:

Hi Kimberly, thank you for sharing your thoughts with us. We have introduced a full activity program for kids including crafts, games, nature walks and of course, water balloon fights! We hope to see you and your family again soon. Juli Potter, Guest Services Manager
Jul 03, 2015
My stay at the KOA was okay. It was right beside the highway which was very loud, poor choice for a location of a campground. It was hard to sleep with the noise. The cabins and activities were nice. The staff was polite and friendly. The pool was filthy, full of bugs, had to clean it myself in order to swim in it. The bathrooms and showers were nice and new.

CAMPGROUND RESPONSE / COMMENTS:

Joseph, thank you for sharing your experience. While our location is convenient, it can be nosiy. Critters do tend to like the outdoor pool! Had you brought this to our staffs attention the would have happily cleaned any unwanted visitors for you. Juli Potter, Guest Services Manager
Jun 29, 2015
great service great cabin accommodations went on half price promo went great except last 2 days pouring rain
Jun 29, 2015
After encountering a problem with our cabin we were changed and upgraded. The service that we received was great and certainly intend on returning for another visit.
Jun 29, 2015
I enjoy staying the weather was terrible otherwise it would have been great experience, store service was amazing. It would be very convenient if washroom had a waste bins, just a suggestion

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We apologize for the oversight of waste bins have they have been added to the washrooms. We hope to welcome you back soon, on a nicer weekend! Juli Potter, Guest Services Manager
Jun 29, 2015
This KOA needs major improvements for me to consider returning or recommending it. Beyond the noise from 401 (which is unavoidable), the cabins were poorly built with shoddy wiring and substandard windows. I've stayed in many KOAs; this was the least satisfying experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your experience with us. We are very sorry to hear we did not meet your expectations. We will certainly have an electrician look into the issues with the wiring. Juli Potter, Guest Services Manager
Jun 23, 2015
It truly was a great stay, wish the WIFI would work in the cabins at the back, and possible not have staff members smoke on site - a tad bit of a turn off and slightly unprofessional when families are attending this KOA. Other than this it was a great KOA to stay at, clean, tidy, well kept. Quiet place to go, great location.
Jun 23, 2015
Laundry and men's room out of order. Only men's was 1/4 mile away. Plus ladies had no exterior door so bugs were bad. Incessant highway noise. Either stuff falling from ceiling or be blown out of the ac made the full size bed uncomfortable to use. The one good thing that can be said is that the staff were nice.

CAMPGROUND RESPONSE / COMMENTS:

Kenneth, thank you for sharing your experience. the washroom/laundry are undergoing renovations to provide our campers with updated facilities. I am so sorry to hear you did not enjoy your camping cabin. I will be contacting you directly to resolve this matter. Juli Potter Guest Services Manager
Jun 22, 2015
We love this KOA and the staff there as well! Gaye and Brian always go above and beyond and are so nice and the camp workers are great as well entertaining the children and doing crafts. Everything is always clean and we can't wait to head back again for another weekend in a few weeks. Love to relax here in their new deluxe cabins! Thanks again and see you soon, Priscilla, Shane & Julia
Jun 21, 2015
Staff was fantastic! The facilities were great but our cabin was directly beside the 401 (major highway) so it was very loud the whole time. Hard to relax and it kept us up a lot of the night. If we weren't so close to the highway it would have been a better experience.

CAMPGROUND RESPONSE / COMMENTS:

Emily, thank you for your review. We pride ourselves in our friendly, helpful staff! Unfortunately our convenient location next to the 401 can be a bit loud at times. Juli Potter Guest Services Manager
Jun 16, 2015
A fantastic close to home getaway! The new Deluxe Cabins were amazing, they thought of everything you could possible need.
Jun 15, 2015
Fantastic friendly staff
Jun 15, 2015
The Deluxe Cabins were amazing! The kitchen comes fully stocked with cups and cutlery, the rooms were extremely comfortable and well kept & it felt like the perfect weekend getaway with my man in a little home in nature.
Jun 12, 2015
The cabins are wonderful for a little getaway - for first time campers looking to get their feet wet, or if you just want to escape for a night.
Jun 09, 2015
the cabins are home feeling and there is always something for the kids to do.
Jun 08, 2015
Great service and a wonderful time had at this KOA. Thanks for making our stay a wonderful experience.
Jun 08, 2015
Great stay! Just a shame it's so close to the hwy. washroom facilities need a facelift, and firepits should be covered for safety. otherwise no problem.
Jun 08, 2015
We stayed in one of the new two bedroom cabins- they are amazing. The staff is very attentive in helping with issues. The only problem that we had was although they advertise wifi in these cabins, we could not get a signal where we were. Also, you can hear constant noise from the 401 traffic. Otherwise we had a great stay.
Jun 08, 2015
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