Toronto West KOA

9301 Second Line

Campbellville, ON L0P 1B0 Canada Canada

Reserve: 800-562-1523

Info: 905-854-2495

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Camper Rating
3.5 out of 5
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Campground Reviews

Aug 04, 2015
We had been searching for a place to spend the Ontario August long weekend (August 1-3, 2015) with longtime friends. We were looking for a site with an outdoorsy feel and yet having the comforts of hotel-like amenities. Toronto West KOA fit the bill perfectly. Our pristine deluxe cabin (sleeps 6), held rustic charm with its wood finishes and yet had all of the convenience of home. Just perfect!
Aug 04, 2015
Ordered site online with electric and water. My site did not have either. They offered me a site the size of a postage stamp that had. We ended up with a site that didnt have either. Had to buy a grill - didnt fit the fire pit. Finally brought a picnic table. Also site was supposed to have a bathroom nearby. Bathroom was quite a walk away. Only two bathrooms for entire campsite. Swimming pool tiny
Aug 04, 2015
We enjoyed our stay staff was very friendly and helpful we found that the lots were a little small. Could be a bit wider but all and all it was a great place
Aug 04, 2015
It is a clean park and staff were friendly and helpful. I would not recommend my site to anyone unless they like 24/7 daylight. The road light was so bright we had to tape cardboard to our trailer windows to make it dark. Our whole site was so lite up that the light from our fire was bearly noticeable. Provincial and conservation parks do not have so many lights or lights over sites.
Aug 04, 2015
Friendly staff, great activities for kids
Aug 04, 2015
We arrived at the Toronto West KOA July 31st. We had problems with the breaker tripping a bunch of times until Saturday afternoon together with the managers we got it corrected. The rest of our weekend was great! There were lots of activities,pool, movies, bouncy castle, magician and pancakes on Sunday morning. Plus all the helpful friendly Staff. Clean new showers, washrooms & laundry room.
Aug 03, 2015
Very nice campground. Excellent staff.Little crowded on the sites tho.
Aug 03, 2015
It was my first time at Koa and I absolutely love it. The customer service is exceptional, clean washrooms, laundry room, Amazing playgrounds,warm pool, package breakfast. My son loved mining adventure, bouncy castle and magic show. We loved it so much and we are going back again for labour day long weekend.
Aug 03, 2015
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Aug 03, 2015
Unbelievably Loud right next to hwy walkway right in front of our cabin to play park and store cabin 1 a oil ot at all cost everyone cuts right threw never ever again .
Aug 02, 2015
Clean, updated and more work on-going. Owner has put a lot of money and time in renovations here. The only complaint is that the trailer campsites are tight and camper could be backed up to each other when full. Our trailer's slide broke when we were setting up and the owner got us help right away! When it couldn't be totally fixed that evening, he tried to help line up a fix for the next day.
Aug 02, 2015
Aug 02, 2015
very enjoyable, few issues to resolve but very attentive and well mannered staff and accommodating.
Aug 02, 2015
Too close to the 401, constant highway traffic noise, Washrroms seemed constantly dirty. Sunday pancake breakfast was great.
Aug 02, 2015
Enjoyed the location close to local things. Didn't care for the layout because of lack of privacy campers were facing each other. The ground was very mounded between sites that made it hard for walking around the campsite, Washrooms were good but not serviced well lack of paper and one toilet not working.
Aug 01, 2015
You do the best you can with what you have, but there is much to be desired about this campground.
Aug 01, 2015
The stay was great the cabins were clean. The pool was well taken care of. The only thing is it would of been nice if you had things for older children to do through the week. I know you had arts and crafts for the younger children But wouldnt been nice if there were more for the older ones to do to keep them interested more. The stay was lovely and everyone there was very friendly and out going.
Aug 01, 2015
It was great until the employee cutting the grass sent a stone through our kitchen window.
Jul 31, 2015
Jul 31, 2015
Beautiful Campground. Very well kept - we loved it! We'll be back!
Jul 31, 2015
Les installations, toilettes et douches sont très propres. La proximité de l'autoroute 401 fait qu'on entend constamment la bruit de la circulation. Le personnel à l'accueil est très courtois.
Jul 30, 2015
One of the nicest campgrounds we have ever stayed in. Staff was friendly and helpful. Bathrooms were extra clean. We appreciated the "attention to detail" that is obvious at this KOA.
Jul 30, 2015
Great Kampground. The only thing preventing a 5-star rating is the lack of water pressure at our campsite.

CAMPGROUND RESPONSE / COMMENTS:

Hi James, thank you for taking the time to share your experience with us. We have resolved the problem with the water pressure on the site you stayed in, thank you for bringing this issue to our attention. We hope to welcome you back soon. Juli Potter, Guest Services Manager
Jul 30, 2015
Water pressure too low or none existant. Clean and well maintain.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to let us know about your experience at the Toronto West KOA. I have spoken to our maintenance department regarding the issues you experienced and they have assured me that they have been addressed. Juli Potter, Guest Services Manager
Jul 29, 2015
Jul 29, 2015
We had a problem with the water pressure at times as well as the elctricity (30 amps). The new bathrooms are beautiful and we hope the electrical system is the next to be upgraded.

CAMPGROUND RESPONSE / COMMENTS:

Hi Karen, thank you for the comments. We are so pleased that you enjoyed our newly renovated washrooms. We have addressed the issue with the water pressure, thank you for bringing it to our attention. We plan on continuing upgrades to the park. Have a great day. Juli Potter, Guest Services Manager
Jul 28, 2015
This KOA has improved immensely over the past year. Previously it was on our "never to stay there again" list. Current Issues:Often 0% water pressure Thurs/Fri/Sat/Sun in the AM. Power: 30 amps. We tripped the breaker at least 4 times in our first 3 hours. Lifting the cement block was difficult and managing the water heater with no water, air-conditioner(s)and everything else was a chall
Jul 28, 2015
handy but noisy location. New cabins good but expensive. Service/staff great. Need better coffee maker for cabins

CAMPGROUND RESPONSE / COMMENTS:

Hi Linda, our convenient location can be a bit noisy at times. I am pleased to hear you enjoyed the new cabins. We know how important a morning coffee is and will look into how we can improve on that! Thank you for sharing your experience with us. Juli Potter, Guest Services Manager
Jul 28, 2015
The owners are really trying to improve the park and doing a good job from what I can see. As far as the hi-way noise, it is loud but what do you expect, it is right beside the 401. Convenience sometimes comes at a cost.

CAMPGROUND RESPONSE / COMMENTS:

Hi Todd, thank you for sharing your experience with us. Our convenient location can be a bit noisy at times. We hope to welcome you back in the near future so you can continue to see the renovations and improvements to the park! Juli Potter, Guest Services Manager
Jul 27, 2015
Jul 27, 2015
nice park but 1 suggestion is to try to improve your water pressure
Jul 27, 2015
No water pressure but the site was nice
Jul 27, 2015
We had a wonderful time, and enjoyed the space because it is clean and the staff was fabulous, kind and helpful. Thank you for making our experience wonderful.
Jul 27, 2015
Jul 27, 2015
We had an amazing visit to the Toronto West KOA. The staff members were excellent and went out of their way to make us feel welcome. The trails through the marshlands, campfire and kids activities kept everyone entertained and happy. In the words of our youngest camper on our trip, "This is the best day of my life!" Thank-you!
Jul 27, 2015
Jul 27, 2015
Greeted by friendly staff, always smiling. Bathroom are nice & clean, looked like they were recently renovated. Nice play structures for the kids. Be prepared for noise as its next to 401. Not an issue for us since we were in a trailer. We were unaware about the $10 cash deposit required for an access card for the gate if returning late in the evening. About 1h to downtown Toronto & Wonderland.
Jul 27, 2015
Water pressure is a major issue. Hundreds of thousands spent on cabins but nothing on water, when I pay for it? I do love camping at this KOA and will be back every year!
Jul 27, 2015
The staff are extremely friendly and passionate about what they do! even the campers all seem to be friendly and festive. very glad I found it and plan on returning many times.
Jul 27, 2015
The site itself is fine.New bathrooms are the nicest I have ever seen at a campground. Our Kabin was old. It smelled terribly musty our first night. The lot was mostly mud and very small. New kabins sat empty. Why we weren't placed in a new Kabin when the site is practically empty is beyond comprehension. The main issue is the highway. Too noisy. We will never stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Jamie, thank you for sharing your experience with us. I am so sorry to hear you did not enjoy your stay. I will be contacting you directly to resolve these issues. Juli Potter, Guest Services Manager
Jul 27, 2015
Excellent....

CAMPGROUND RESPONSE / COMMENTS:

So pleased that you enjoyed your stay! Thank you for sharing your experience with us. Juli Potter, Guest Services Manager
Jul 27, 2015
first time camping with new trailer and needed to stay close to home. other then noise from highway very quiet place. staff were excellent, very friendly and accomadating...

CAMPGROUND RESPONSE / COMMENTS:

Hi Joy, we are so pleased that you enjoyed your first stay in your new trailer! Our convenient location can be a bit noisy at times. Our staff truly enjoy meeting our campers. We hope to welcome you back in the near future. Juli Potter, Guest Services Manager
Jul 27, 2015
My first time taking my kids camping. They loved it!

CAMPGROUND RESPONSE / COMMENTS:

Hi Stacey, we are so pleased you and your family enjoyed your time with us. We look forward to welcoming you back to the Toronto West KOA in the near future. Juli Potter, Guest Services Manager
Jul 26, 2015
Jul 26, 2015
The deluxe cabin had everything we needed. Staff was great. Highly recommend Christine's nature walk. My son loved the mining adventure.
Jul 26, 2015
excellent site Close to To & Pan Am games
Jul 26, 2015
reserve computer unreliable confirmed by mass confusion on arriving guests,water pressure negligible on 2 night stay, park sewers backward to what rv setup, management appoligized for all above and promised improvement. FIRST TIME STAY, afraid to stay at other KOA DUE TO THIS EXPERIENCE.

CAMPGROUND RESPONSE / COMMENTS:

William, thank you for sharing your experience with us. I am sorry to hear it was not an enjoyable one. We are undergoing renovations and making ongoing improvements to the campground. I will be contacting you directly to resolve this matter. Juli Potter, Guest Services Manager
Jul 24, 2015
Easy access to the 401. Bathrooms were very clean. Kids loved the playground and pool! We stayed here during Pan Ams and had a great time.
Jul 24, 2015
Great accommodations...clean washrooms and kitchen. Very friendly and helpful staff!
Jul 24, 2015
Staff was very friendly and helpful. Wish the noise of the highway wasnt so prominent and wish the pool was open.

CAMPGROUND RESPONSE / COMMENTS:

Amanda, thank you for your feedback. The pool being closed was very disappointing, thank you for being so understanding of a situation that we had little control of. I do hope you and your family were able to enjoy the water activities we ran until the pool was opened. Juli Potter, Guest Manager

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