Sugarloaf Key / Key West KOA

251 State Road 939

Sugarloaf Key, FL 33042-0469

Reserve: 800-562-7731

Info: 305-745-3549

Camper Rating
4 out of 5
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Campground Reviews

Feb 24, 2014
The tents sites were not marked off. It was VERY crowded with no privacy. The tent sites were 77 dollars with no elect or water. The hot tub and showers are under construction. The beach was pitiful and ugly and was lacking some serious sand.
Feb 24, 2014
Feb 24, 2014
bathrooms were out of order, it was loud during late night. it was a very convenient location.
Feb 24, 2014
4 AAAA
Feb 24, 2014
Familial et propre. Bonne ambiance mais calme. Seul bémol les sanitaires en travaux
Feb 23, 2014
Feb 23, 2014
We were so disappointed with our stay at Sugarloaf KOA. We have stayed at many KOA's, but this was really bad. The sights were so small. We were able to open our awning, but many weren't as fortunate. The sites were also dirty because of the dirt road. Roads were very narrow,esp for a 5th wheel. The showers were so dirty even my husband who was int he service and a boy scout leader, wouldn't use
Feb 23, 2014
Appreciate all the nice people. Love the great boat ramp and the great parking for boats and trailers. We have a 37 foot RV. It is a little too tight when you are next to a fifth wheel camper. I wish you could put all the huge slide out people together. We do love this KOA. We will be back.
Feb 23, 2014
Feb 23, 2014
Good location, but beach area over-rated. Customer service ranged from great (Tom) to bad (Caroline). Reservation was messed up (had requested waterfront), but we were moved to waterfront for last night and then double charged. This was eventually rectified. Waterfront electric didn't work properly-made RV shock all of us so couldn't use it.
Feb 23, 2014
Park & location great! Rental trailer on beach horrible! Light fixtures without covers, just bulbs. Toilet sits so close to wall you have to sit on it sideways. Upolstrey Decor is dirty & ugly. Purple cutains throughout that dont match anything. Trailer is NOT on beach there is a public walkway and a public deck area in front.
Feb 23, 2014
The worst KOA Campground I´ve ever seen (over the last 10 years. Closely spaced, closed restrooms
Feb 22, 2014
Feb 21, 2014
Feb 21, 2014
Awesomeas always! The ladies in the snack bar are especially good. They make great food in quick time and are super friendly and always address you with a smile.!! We would've rated you a 5 star, but the "Noseeums" are az pain. I havw elts all over my body and am considering not returning to Sugarloaf,(we come almost every year), as they are a huge nuisance. Can something be done about this?
Feb 21, 2014
Work Camper people were courteous and very helpful. Campground is cozy but manageable. Key West is fun but Naples is better.
Feb 21, 2014
Feb 21, 2014
Price high for no electricity or water sites. Bathrooms under construction but still charged full fair. Extremely crowded for RV. Dangerously close.Add sand to your rocky beach.
Feb 20, 2014
Very crowded! Our awning almost touched our neighbors camper. Otherwise it was good.
Feb 20, 2014
The "yellow shirts" helped as much as they could in dealing with the sewer system odor in the Airstream we rented. Using "Scrubbing Bubbles" helped seal the john, which helped some. Turning on the shower vent helped some on odor. However, we learned on our own that running the auxiliary A/C [under the dinette], we got the smell back. Running just the regular A/C there was no problem with odor.
Feb 20, 2014
Feb 19, 2014
The staff would got a 10 for sure. the grounds were also very Clean. But We stayed in Rental camper 227 and found it to be very out dated for the price. Friends were in another beautiful newer unit and were paying the same amount.thank you
Feb 19, 2014
Feb 19, 2014
Had a great time, nice park, but the showers were really dirty!!!!!!!
Feb 18, 2014
Only problem was the electric. We couldn't use the 50 amp service & the 30 amp cut out a few times.
Feb 18, 2014
Everything was great,except for the lack of bathrooms and showers while under construction.
Feb 18, 2014
Packed in tight. A lot of things at the location form boat dock, to ramp to small beach, to laundry, to showers. The problem is all of these things are tired and worn out. Needs capital improvement.
Feb 18, 2014
Overall, campground was nice; however, the lot we were on was VERY SMALL. Were crammed in beside a rental unit - SO close that we couldn't extend our awning. Could reach out my window and touch the camper next door. Our slides were literally 2" away from next door. The beach isn't really a beach and chairs were all broken. Folks in office very helpful and nice.
Feb 18, 2014
The stay was great but the remodel of the bath house needs to move a little faster due to seasonal peak time . Even if you had them working from 9 to 5 mon thru fri you will have the bath house remodeled in two weeks tops with a crew of 10 guys . Good luck from one contractor to another
Feb 18, 2014
Always a great place. Great staff. Couldn't ask for more. Hands down the best overall place I ever stayed.
Feb 18, 2014
I definately recommend your KOA. The staff is superb. We even rented a pontoon and had excellent service in the marina.
Feb 18, 2014
Pros: No better deal this close to Key West, especially during season. It's only 20 miles away from Duval Street. Bathrooms were clean. Cons (sort of): The tent area is kind of a free for all, so don't expect to have your own picnic table necessarily although we liked picking our own spot in the "Back 40". Pretty crowded but we didn't have any noise.
Feb 18, 2014
Very poor help at this KOA, would not stay here again
Feb 18, 2014
This campground is awesome!!! From camping in our tents and being secluded if we wanted to being able to lay out around the pool, enjoy live music at night, have access to boat rentals and fishing off the dock we truly had a great camping experience. We rode our bikes all around the campground and everybody was extremely friendly and accommodating. Would definitely come back and highly recommend!
Feb 18, 2014
Everything was great except for the fact that there was no milk in the morning for espresso coffee and no bagels. On Sunday night the oven was broken so the pub didn't have food for dinner and we had to drive across the street.
Feb 17, 2014
Made reservations for our site a year ago. When we arrived, we had been bumped to one of the worst sites in the park. We were never told that we had to pay $25 to "guarantee" that site. Ruined our vacation.
Feb 17, 2014
We enjoyed our stay at the Sugarloaf KOA because it was close to Key West, the staff was very friendly and helpful, lovely pool, cafe and pub with entertainment. We were disappointed in the beach area and didn't use since it was mostly rock. The women's showers by the office had very poor water pressure and could use an update.
Feb 17, 2014
Feb 17, 2014
The bathrooms need a lot of work. You are doing over the larger building but the bathrooms in the building with the office need a lot of work. Also they should be cleaned more than once a day because of the number of people using them. the water pressure at this campground is very low. We had good pressure in other campgrounds so it wasn't our unit that had a problem. hope you address problems.
Feb 17, 2014
I had a nice time great staff thank you
Feb 16, 2014
the cabin we stayed in was very comfortable, especially the beds. It would have been nice to get the cabins that faced the water instead of other trailers. TV did not work, after numerous visits to the office it was finally resolved. It seems that the person who first looked at this did not know how to fix it, and did not follow up with anyone else. To me this was a lack of customer service.
Feb 16, 2014
Great location, great weather, great facilities. Glad to see washroom upgrades underway. Entertainment in the Pub was a welcome bonus.
Feb 16, 2014
Très bonne organisation concernant le souper et le groupe musical Haywire pour le party de la St-Valentin. Beau terrain mais beaucoup de monde,
Feb 15, 2014
We had a great time!
Feb 15, 2014
We had a great time! Thank you to all the staff for there friendly help, and information! The people in the store! Carolyn! The bar tenders Were so friendly! All the bar tenders were so friendly! Tom, Andre' , and the lady of them all... We're great entertainers! The dog park was very nice! ( we have small dogs). The bands were awesome too! Thank you hope to be back soon!
Feb 15, 2014
This was my first stay ever at a KOA. I enjoyed it thoroughly. The staff were very friendly and helpful when needed. With all the conveniences at this campground, I did not have to leave during my 10 day stay. I can't wait for my next visit :-) mario
Feb 15, 2014
Feb 15, 2014
Feb 15, 2014
Restroom and showers dirty no hot water. road dusty. service personnel was good. Price to high for service.
Feb 15, 2014
A little crowded but nice anyway

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