Sugarloaf Key / Key West KOA

251 State Road 939

Sugarloaf Key, FL 33042-0469

Reserve: 800-562-7731

Info: 305-745-3549

Camper Rating
4 out of 5
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Campground Reviews

Mar 24, 2014
The site was nice but the person that checked me into the campground was very rude. Her poor attitude has no place in customer service.
Mar 24, 2014
nice location friendly staff with the exception of the wait staff on Saturday at the diner. we spent 40 dollars on lunch and were disappointed with the quality of the chicken when I went to complain the door was locked and an unhappy waitress came to the door explained to me what a chicken sandwich is and said take it up with management.
Mar 24, 2014
Ungfortunately, we had guests that don't normally RV. The sewer lift station generated a stench throughout the park. We were unable to enjoy the outdoors the way we had hoped. Hot water in the showers were sketchy, not well maintained. We have RV'd enough to know the difference. We enjoyed having a pub onsite for evening diversion, but quiet time was ignored some of the time. Sites were tight.
Mar 24, 2014
Great experience except for the mosquitos, there's too many! Great place to be with family and friends.
Mar 24, 2014
Third time staying there. Friendly and helpful staff. Would like to see bathroom/shower situation improved.
Mar 23, 2014
Mar 23, 2014
Mar 23, 2014
Mar 23, 2014
Hight of the season, hot tub is inoperable, shower facilities down for repair, sandy beach has no sand. Why wasnt this stuff fixed in the offseason? Why is it not done NOW? And for 100.00 per night?
Mar 23, 2014
Stayed at this KOA at least 7x and all was OK. The problem was with site selection. I usually get site 151 which has a water view. That was not available. I asked for any site in center area and was told all were booked. They put me in site 108 on the back wall. While I was there, site 152 and a number of other sites in the center were wide open the whole week. Not good customer service.
Mar 23, 2014
Mar 23, 2014
Sugarloaf KOA was excellent. We had so much fun. The staff is excellent the park does everything they can to make the stay great. Would recommend to anyone.
Mar 23, 2014
awesome people, friendly and accommodating. Can't wait to go back.
Mar 23, 2014
GREAT OVER ALL EXPERIENCE
Mar 23, 2014
Mar 22, 2014
I picked this KOA based on the photos on their website. I was slightly disappointed upon arrival. After a 22 plus hour drive, I felt like the facilities did not live up to my expectations of the website. We could not get wifi from our site, hot tub broken, poor beach area, old bathrooms (remodeling them, had to use mobile), thought shuttle was complimentary but $25 per person to Key West.
Mar 22, 2014
Fun atmosphere with a variety of activities. Great location for an easy, short drive to Key West's attractions!
Mar 22, 2014
We found the campground run down, our picnic table broken, pool deck and chairs filthy, and it did not meet our expectations at all.
Mar 22, 2014
Great people on staff! Sites level & attractive setting.
Mar 22, 2014
Staff completely uninterested in helping me solve the major problem of the fact that KOA has jammed 200 sites way too close together, creating a logistical nightmare of shared bathrooms and crowded campsites that resemble a parking lot at a college football game. I am so disappointed in KOA for ruining my vacation, and will hesitate to EVER camp with this organization again
Mar 21, 2014
We LOVE Sugarloaf KOA! It's where we get to see our February family! The staff is great & so is the entertainment. Looking forward to 2015!
Mar 21, 2014
Love this campground and it's staff. Fun activities, friendly staff. Always made to feel welcome- I believe this was our 14th yr. Wish the bathhouse renovations would have been completed prior to our arrive since our chosen site was directly next to the bath house. (lots of drilling and hammering at 8am most mornings) But I am sure it will be worth it to have a newly renovated bldg. next yr.
Mar 21, 2014
Accueil parfait Mobil home impeccable petit déjeuner super
Mar 21, 2014
Had a very nice time, i would recommend that you angle the rv sites to make it easier to back into since you don't have space for pull throughs. 90 degree turns are difficult. thanks.
Mar 21, 2014
Not clean Too expensive Care without passion ...terrible! Take a example on the great florida statepark campsites!
Mar 21, 2014
La boisson dans la piscine est autorisé.La vidange des eaux usées près de la piscine et restaurant mauvais odeur.
Mar 21, 2014
Fine, no problems
Mar 21, 2014
Very good experience overall. First stay here in a camper and have tented a few times in the past. Kids just a little disappointed that the water blowups were not here (one was but pretty flat).
Mar 21, 2014
Personnel guiding us to our site had utmost rude manners and tone, restrooms and showers were dirty. Showers were under repair and only with cold water. We stayed at several KOA sites all over Florida over the past 4 weeks. This site was the most expensive while appearing to be one of the worst maintained and most unfriendly personnel.
Mar 20, 2014
I really enjoyed my stay with you guys this year.i m looking forward to my next years vacation at the Sugarloaf Key KOA.
Mar 20, 2014
Great time! Took kids for Spring Break! Rented Cabin(Trailer) Very comfortable and clean. Fished from bridge every morning with kids! Very friendly staff!
Mar 20, 2014
Why on earth would you decide to rebuild your bathroom shower facilities during spring break? The facilities made available to us were deplorable in cleanliness. The sinks in the laundry were also ignored. Raptor 5th wheel across from us was extremely rude with loud music, loud talking, outside tv, and exterior lighting left on all night. Good things to say about this kamp not enough room to do it
Mar 20, 2014
Mar 19, 2014
Our stay at Sugarloaf is always the BEST! It's the people that make us so comfortable, whether it is our friends or the great staff.This year the boat trip out of the Marina was a favorite w/ Capt.Jack and the Cafe with the specials that turned into dinner for us many times was so very convenient.The new manager, Jeff Goins,is out and about interacting with campers and making things happen.Thanks.
Mar 19, 2014
Overall a great time. First couple of nights were "rough" with rude, loud, obscene language coming from the pool area until past 2am. Once the jerks left the campground it became more family oriented and was great. Good lively activities at the pub, the KOA is handy to Key West and some great beaches.
Mar 19, 2014
Campground was great. Beach sucked. Slippery rocks on beach. No sign cautioning campers. Shattered wrist. Ruined whole vacation! !
Mar 19, 2014
Have stayed at this time many times over several years and always enjoy it. One request, bring back the water trampoline. It is missed.
Mar 19, 2014
Great campground. The sites were close but everything was clean. Close to Key West. The marina rents boats. We had a blast.
Mar 19, 2014
Packed in like sardines. Facilities were being remodeled. Supplies were limited. Expensive rates. Beach was laughable. Shuttle was understood to be part of amenities but cost was prohibitive.
Mar 19, 2014
Registration person was rude. Bathrooms not well maintained for number of users.
Mar 19, 2014
Mar 19, 2014
Overall a nice place. Employees were very friendly and helpful. I thought the camping prices were too high for a primative site. The temporary shower room floors were always muddy.
Mar 18, 2014
Great service ( sewer was stopped up but promptly unclogged) good food in restaurant, and wonderful weather....who could ask for more?
Mar 18, 2014
Hot tub not working, temporary restrooms offered little if any hot water. Staff friendly. Overall disappointed for the cost. Prove to me that this response will at least be read. Please respond.
Mar 18, 2014
The bathrooms were terrible. There was construction going on and they brought in trailers with showers and toilets which were filthy and had mildew and no power a lot of the time.
Mar 18, 2014
stayed in a "cabin" and it was very clean.
Mar 18, 2014
Picturesque camping, like something out of a camping catalog. Everyone was very friendly. There was a lots of things to do
Mar 18, 2014
We rented a park model this year. An additional set of dishes would be nice. A set of 4 for a trailer that sleeps 6 is insufficient. The grate above the microwave did not appear to have been cleaned in some time. The beds were not very comfortable. Lot sizes appear to be too small for to accommodate pull outs. Location is ideal and overall we had a great time.
Mar 18, 2014
Clean, and organized. worked out great for our stay visiting family.
Mar 18, 2014
Excellent place,friendly.. We came back soon. Thank you all...

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