Campground Cancellation Guideline
Campground Specific Cancellation Policy
Our deluxe lodging requires a 60-day notice of cancellation. If cancellation is received inside the 60-day time frame, the entire deposit will be forfeited. If outside the time frame, your deposit will be refunded less a $25 cancellation fee.
Any type of reservation seven days or longer requires a 60-day advance notice of cancellation or change. Inside the 60 days, the entire deposit will be forfeited or if shortening the stay, you will still be charged for those days. For reservations seven days or longer we will contact you to collect a deposit that equals half of your stay.
Weather or forest fire related cancellations within the time frame still forfeit the deposit.
Our campground DOES accept email notifications on cancellations or changes at [email protected].
Please consider purchasing trip insurance to protect you against unforeseen vacation plan disruptions.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-1504 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.