San Antonio KOA

602 Gembler Road

San Antonio, TX 78219-1013

Reserve: 800-562-7783

Info: 210-224-9296

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Camper Rating
4.5 out of 5
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Campground Reviews

Jun 29, 2014
Jun 29, 2014
Told front office we would arrive late, when arrived the lot/space was too small. Night patrol found another space by river. Since it was raining the creek started to reach some of the locations. So to be safe we left early. Camp is in a flood plain or stay away from creek during raining season.

CAMPGROUND RESPONSE / COMMENTS:

We apologize about having to move you. This doesn't happen too often.
Jun 28, 2014
It was relaxing and lovely. The employees were so helpful and nice. The pool was great and just the right temp. Only thing I wish was that there was a hot tub but that is mainly due to that being my husband's favorite thing. The cabin was spacious and so clean. It was wonderful and we are definitely going to stay here again.
Jun 27, 2014
Jun 27, 2014
This is the best campground we have stayed at. It was quiet, extremely clean, and all the staff were excellent. Thanks for a great stay.
Jun 27, 2014
FRIENDLY STAFF & GREAT PLACE TO GET AWAY. IT'S SHADED FOR NICE WALKS OR BIKE RIDING. DON'T NEED TO LEAVE FOR FOOD, THEY HAVE A BREAKFAST KITCHEN SET UP ON THE GROUNDS & A PIZZARIA INSIDE THE STORE. PERFECT GETAWAY.
Jun 27, 2014
Jun 27, 2014
Just passing thru, but would definitely come back for a stay.
Jun 27, 2014
This was a nice campground. The employees weren't on their cell phones and were out and about cleaning and picking up. I was really upset that they wanted to charge $40 (more than an overnight stay) for a late departure fee. We weren't even in the KOA during those hours. I've never been charged more than $10. We settled on $20.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback and we will address the cell phone issue. As far as our late check out procedure, we charge $10 an hour after 12 noon. So depending on what time you leave, it is sometimes good to take your time leaving and pay for an extra night.
Jun 26, 2014
Had a good time at the KOA San Antonio, Great pool and location to San Antonio area.
Jun 26, 2014
Great KOA, very courteous staff inside and outside.
Jun 26, 2014
Great stay! Very clean. In an industrial area, but it is very safe and gated.
Jun 26, 2014
Jun 26, 2014
Very nice campground. Great location and close to the Alamo. Young man at front desk quite rude & snooty. Please train him to be more compassionate for someone that's just driven 13 hours to get to your location. Nice shaded sites, but the Wi-Fi was very weak. Well run company overall.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback and take feedback as a gift to make us a better campground. We apologize that you encountered a rude associate. We will take care of this moving forward. That is not the standard here obviously. We look forward to your next visit.
Jun 25, 2014
Great park. Very clean, grounds well maintained. Can't think of anything negative. Will stay again if we return to area.
Jun 25, 2014
Jun 25, 2014
Jun 25, 2014
It was such a relaxing and fun experience. We hadn't stayed at this KOA close to 8 years, and I must say, it was amazing,clean and friendly as I remember. Now that I am a retired Firefighter,I will definitly be visiting much more often. Thanks and God bless.
Jun 24, 2014
Lots of improvements since our last visit. Great, friendly staff.
Jun 24, 2014
Very nice, well kept campground. Staff was very nice and friendly
Jun 24, 2014
Jun 24, 2014
Appreciated the quiet,clean atmosphere and all of the amenities. The staff was very helpful and it was nice to have such convenient access to city transportation.
Jun 24, 2014
Love it n enjoy it.
Jun 23, 2014
Very friendly staff & clean facility. Will continue to visit every year.
Jun 23, 2014
Enjoyed our three nights. Nice, clean, convenient!
Jun 23, 2014
Nice and clean facility, quite in the tenting area, but the flies where terrible, every time we sat down to eat they would sworn in. Not much you can do. Pool area was nice, except every now and then you could smell the septic or sewage from the bathrooms. But overall nice place to stay.
Jun 23, 2014
All staff was extremely helpful and nice. The only reason I would not give our stay the five stars is the restrooms. They were extremely dirty even after they were somewhat cleaned they were really not very clean.
Jun 23, 2014
Very friendly, helpful staff. Secure, level pull through sites at the A, B & C loops. Further towards the creek need some attention. Over all, typical of good KOA campgrounds.
Jun 22, 2014
Always love staying here.
Jun 22, 2014
Excellent location to visit San Antonio. Bus stop across the street from park. Good Biking/walking trail adjacent to park. Facilities very good & clean.
Jun 22, 2014
Our families had such a great night camping in the 2 bedroom cabins. The staff were super helpful. This was all of our first time at a campground or a KOA. We loved our experience! So thankful!!
Jun 21, 2014
Jun 21, 2014
Very clean and organized campground. We had a great time. My son and family visited. My granddaughter had good time.
Jun 20, 2014
Overall a great place. Cabin had a few spider webs and animal poop on swing of porch. Inside was clean.Staff was friendly. Lots of neat programs.
Jun 20, 2014
Jun 19, 2014
Great Campground. Beautiful setting with lots of trees. Would go back anytime.
Jun 19, 2014
Really a great stay. The KOA has really improved and is even nicer than before. Service was great also! My family rented several cabins and we had a wonderful time.
Jun 19, 2014
Had a awesome time bikes were really fun pool very relaxing movie night was perfect and restrooms very clean and convenient for a baby and air conditioned!
Jun 18, 2014
We had a great time, convenient location and safe surroundings. The only thing we didn't like is the floor air vents esp in the bathroom. It gets too cold while we're using the sink and mirror. One suggestion is if you can add additional mirror either in the master bedroom or living room, one is not enough for the entire family.
Jun 18, 2014
Had a great stay only comment wish it had a little larger store
Jun 18, 2014
Jun 18, 2014
Very comfortable. We were place in a very good spot. The campgrounds were very clean and so were your bathrooms. The "air station" was a great feature. My only complain was that the office ran out of ice on one of the hottest day there.
Jun 18, 2014
Grounds Maintenance were around all day. Trash cans were checked several times a day. The bathrooms and showers were cleaned several times a day. In general everyone working their seemed to take personal ownership of the park. It was a truly great camping experience!
Jun 18, 2014
The staff was friendly and welcoming, the bathrooms were clean, and the cabin and club house were well air-conditioned. The Saturday night movie by the pool was also a nice touch. The location was great for my family, as we appreciated being close to downtown, but the light industrial neighborhood might not be ideal for someone with a more rustic idea of camping.
Jun 18, 2014
Jun 18, 2014
We very much enjoyed it. Will definitely be staying there any time we're in San Antonio.
Jun 18, 2014
The staff was extremely friendly, the accommodations were kept clean and we enjoyed the TV at the swimming pool. Special thanks to the chuck wagon drivers! I thoroughly enjoyed our stay and so did all the teens that were traveling with me. Thank You for the wonderful experience.
Jun 18, 2014
restrooms has a rare oder coming from the sewer,restroom are very clean. we went for medical reasons and needed to check in at 10:00am just to drop off the trailer not even to hook it up and they wanted to charge us an extra10 dollars. not very friendly,we have been staying there for a while.thank you and will be staying there again. Elsa Sillas
Jun 18, 2014
Jun 17, 2014
One of the best KOA's I have visited!

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