San Antonio KOA

602 Gembler Road

San Antonio, TX 78219-1013

Reserve: 800-562-7783

Info: 210-224-9296

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Camper Rating
4.5 out of 5
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Campground Reviews

Jul 10, 2014
Very clean campground and conveniently located!
Jul 10, 2014
This was our best camping experience to date! Extremely clean facilities, really nice pool, fun playground for the kids, and friendly staff! We will definitely visit again!
Jul 10, 2014
They were not very accommodating. We reserved for a week and had a terrible site in full sun. We asked to move and they said nothing was available. Two days later, the site across from us opened up and we requested it. We were told someone had it for a week. The rig left after two days. The internet connected was spotty at best. We have stayed here previously, but had much better service.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the issues you encountered during your stay. This is not the customer service standard for us and it will be addressed, we appreciate your feedback.
Jul 09, 2014
Jul 09, 2014
The Camp was good and very nice, I found a few things that kind of kept my stay at four stars. I found some trash around our area, and a smell of sewer from the site next to us. Otherwise the staff was cheerful and great. Also the playground need some work I also found small bits of trash there.
Jul 09, 2014
Omg it was awesome first time for my grand kids they loved that pool I never spend so much time in a pool like we did these time out my own kids group camping there now the next generation must learn also we'll probably go out again before they head back to school thank you very much for such wonderful adventure they loved the movies as we'll
Jul 06, 2014
All of the employes where great except an office employe named Russell. He was rude and very unprofessional. He needs training or fired.
Jul 04, 2014
Jul 03, 2014
First time at a KOA,great experience.
Jul 03, 2014
Jul 03, 2014
Out standing staff. Great sites.
Jul 03, 2014
Our stay was super. The dogs loved the K9 park and we especially appreciated the staff's help in planning our adventures using the city bus. Would definitely stay here again if we ever came back this way.
Jul 03, 2014
The camp is clean, well located, and well maintained. I had a great time, and I will probably camp there again when next I spend a weekend in San Antonio!
Jul 03, 2014
Jul 03, 2014
Ants by the pool. Smelly bathrooms.
Jul 03, 2014
Our stay was nice but our cabins could have been cleaned a little better. We've stayed here many times before but this time the restrooms were not cleaned as good as they usually have been in the past. We stayed three nights and our last night we had to move cabins. That is not what we wanted but that's the only choice we were given because they were booked.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that the cleanliness was not up to standard. We strive to make sure certain standards are meet everyday. I will speak with our housekeeping department to make sure this does not happen again. We appreciate your feedback.
Jul 02, 2014
The camp was great. I and another couple were in San Antonio for a conference downtown and this was perfect for attending as there is bus service and also about a 10 minute drive downtown.
Jul 02, 2014
We had a great stay, the cabins were nice, ac worked great, bathrooms were clean and the location is really convenient to downtown. Would definitely come back!
Jul 02, 2014
Excellent stay for us...several days and would definitely do it again! Shuttle service to downtown just outside front gate; K9 Korral for our dogs was excellent; staff was awesome!!
Jul 01, 2014
Stayed Monday thru Friday and everything was fine. Staff was friendly and less than 15 minutes from San Antonio Bike path near our site made us feel like we weren't in populated area (good thing). Would stay there again next time.
Jul 01, 2014
Nice, calm,place. Camp Have many amenities, most important very clean restrooms. Not noisy at all. The only thing is cabins needs more cleaning of dust but no big deal. Everything was great. Family had great time, will return again.
Jul 01, 2014
Jul 01, 2014
Very Friendly and helpful. Free continental breakfast did not exist but thats okay.
Jul 01, 2014
Jul 01, 2014
convenient to downtown sights we wanted to see - Alamo and Riverwalk. Loved the pool after day of hot travel. Appreciated the dry storage for our day of sightseeing without having to pay for another nite's stay.
Jun 30, 2014
Jun 30, 2014
Gated!! Clean!! Quiet!! We camped for 5 nights and never had a single complaint about anything. Thanks!!
Jun 30, 2014
Trees made the site very hard to get into. I have had better sites at this campground in the past.
Jun 30, 2014
Wonderful place to stay!!!!! Was nice to come "home" after a exciting a&d exhausting day at Sea World to clean bathrooms and showers and our nice cool cabin!!! The people who work there went above and beyond to make our stay amazing!!! Thanks again for everything! We will be back soon!! (Family of 6)
Jun 30, 2014
Friendly, welcoming; been there before so knew what to expect. Had a great time. If in area again will return without hesitation.
Jun 30, 2014
Jun 30, 2014
Jun 30, 2014
Very nice, well kept camp grounds, staff was very friendly and helpful. Nice cabins and clean restrooms.
Jun 30, 2014
Enjoyed our stay very much. Friendly, helpful staff and clean welcoming sites
Jun 30, 2014
We had a Family reunion with my three sisters we where suppose to have loudges 123 got lodges 235 very deci

CAMPGROUND RESPONSE / COMMENTS:

We apologize your request was not met... We strive to try to meet everyone's request. Being that is was a busy weekend, we did not succeed in meeting all requests that were made.
Jun 29, 2014
Our stay was great!! It was nice to ride the bus downtown and back for a few $$. The pool was new, showers r hot and clean. It was nice that they cook and deliver pizza to our site while we relaxed form a full day if driving. It was easy to find and the campers r an average distance from each other. The only downfall, we could not make a fire but we managed. Playground and dog park was nice.
Jun 29, 2014
Stayed in W66. Would not consider premium. Minimal lawn space. A little disappointing. Pool was nice
Jun 29, 2014
What a beautiful resort! THis was a perfect park for our family, and they made it easy for us to visit the downtown area and enjoy our stay in San Antonio.
Jun 29, 2014
I loved the pool. I loved that we felt safe and comfortable there. We enjoyed the visit. The staff was not as friendly as those showed on the KOA undercover boss. However they were informative and the property was clean. I will definitely stay there again.
Jun 29, 2014
POSITIVE ATTITUDE by all CLEAN everywhere RATES reasonable READY TO GO BACK
Jun 29, 2014
Jun 29, 2014
Told front office we would arrive late, when arrived the lot/space was too small. Night patrol found another space by river. Since it was raining the creek started to reach some of the locations. So to be safe we left early. Camp is in a flood plain or stay away from creek during raining season.

CAMPGROUND RESPONSE / COMMENTS:

We apologize about having to move you. This doesn't happen too often.
Jun 28, 2014
It was relaxing and lovely. The employees were so helpful and nice. The pool was great and just the right temp. Only thing I wish was that there was a hot tub but that is mainly due to that being my husband's favorite thing. The cabin was spacious and so clean. It was wonderful and we are definitely going to stay here again.
Jun 27, 2014
Jun 27, 2014
This is the best campground we have stayed at. It was quiet, extremely clean, and all the staff were excellent. Thanks for a great stay.
Jun 27, 2014
FRIENDLY STAFF & GREAT PLACE TO GET AWAY. IT'S SHADED FOR NICE WALKS OR BIKE RIDING. DON'T NEED TO LEAVE FOR FOOD, THEY HAVE A BREAKFAST KITCHEN SET UP ON THE GROUNDS & A PIZZARIA INSIDE THE STORE. PERFECT GETAWAY.
Jun 27, 2014
Jun 27, 2014
Just passing thru, but would definitely come back for a stay.
Jun 27, 2014
This was a nice campground. The employees weren't on their cell phones and were out and about cleaning and picking up. I was really upset that they wanted to charge $40 (more than an overnight stay) for a late departure fee. We weren't even in the KOA during those hours. I've never been charged more than $10. We settled on $20.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback and we will address the cell phone issue. As far as our late check out procedure, we charge $10 an hour after 12 noon. So depending on what time you leave, it is sometimes good to take your time leaving and pay for an extra night.
Jun 26, 2014
Had a good time at the KOA San Antonio, Great pool and location to San Antonio area.

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