Salem / Lisbon KOA

33807 Winona Road

Salem, OH 44460

Reserve: 800-562-3361

Info: 330-831-8628

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4 out of 5
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Campground Reviews

May 05, 2013
Reserved a pull thru site at KOA.com. When we arrived, we were given a partial refund without explanation then taken to the smallest back-in campsite available. If you can't deliver the campsite reserved, don't allow the reservation. Bait and switch. Never received an explanation. Campground needs repairs - roads filled with pot holes/mud. Old dilapidated seasonal campers ruin the KOA brand
May 04, 2013
First of all, we there from 03/22/13-04/27/13. They have alot of "seasonal" sites which to me, make this a poor campground. We stayed 2 weeks in one site & they moved us to supposedly switch us to 50amp, which never happened while we were there. They really seem to just be over whelmed and don't know exactly how to run a KOA. Not a good experience for us!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry they feel this way, as we tried to accommodate this guest who was in the area to work gasline, we would normally not be open at this time
Apr 04, 2013
Hosts were invasive and rude. Texted me after I checked out to complain about my room not being clean, despite charging me a $50 cleaning fee when I checked out.

CAMPGROUND RESPONSE / COMMENTS:

This guest smoked in cabin, despite a being told numerous times. Left food, dirty dishes, bath room muddy. Not surprised he would leave this response.
Feb 01, 2013
I love them. They're always helpful and good to us. Go out of their way. Good, genuine people.
Jan 02, 2013
Dec 05, 2012
- stayed 2 nights - staff helped to check in on Thanksgiving Holiday - noise of gun fires from a personal property nearby - rooms are okay, but smells not good - receptionist did a wrong calculation of rate at the beginning, which caused a problem of my budget planning - they charged additionally without any notice, which is not acceptable. - no good communication with customer
Nov 25, 2012
The staff was helpful and friendly, they went the extra mile to ensure we were comfortable and taken care of...the cabin was adequate, but the hideaway bed could use a new and more supportive mattress.
Nov 21, 2012
Nov 14, 2012
NOCABLE, NO INTERNET AT SITES. RESERVED PULL-THRU, GOT THERE AND ONLY HAD BACK-IN AVAILABLE. SEWER PIPE BROKEN ON TOP, NOT A PROPER SEAL.
Oct 21, 2012
Very small, old restrooms. Suspect this campground is in process of updating, but focus seemed to be on seasonal residents. Would not consider this campground in its current configuration for more than a one night stay.
Oct 21, 2012
Nice people. Park needs a LOT of work. Too many old permanent unkept units.
Oct 16, 2012
Oct 16, 2012
Oct 15, 2012
The staff is very nice and extremely helpful. The campsites are typical of KOA in size, some shade in the summer would be nice. Thanks a a nice stay!!
Oct 03, 2012
had no heat entire stay. otherwise, cabin was clean and met our needs.
Oct 01, 2012
Very inadequate bath house, small, 2 stools, not cleaned to normal KOA standards. Exposed pipes in shower, very difficult to regulate temperature of water. Extremely small bath house for size of campground. The front desk lady was very helpful on our check in and personnel were very friendly.
Sep 27, 2012
Great Place to stay - very helpful staff that goes out of their way to serve the customer. Best we have stayed at so far!
Sep 24, 2012
Sep 18, 2012
Friendly staff, just wish I had been given a map of the campground upon check-in.
Sep 18, 2012
Sep 12, 2012
the owners barb and john,do every thing they can to make sure you have a good camping experince the pool is great but i didnt use it enough the lake fishing was good. big open park,a good time had by all. and i as a workamper found john and barb great people to work with
Sep 10, 2012
Very nice campgrround. Very friendly and courteous staff,also nice & quiet.
Sep 07, 2012
Sep 06, 2012
The staff were very friendly and welcoming but the campground was lacking. The prime sites around the lake are taken by live ins and the transient sites are few and not very level. The pool water was green because they didn't want to add chemicals due to it being the last holiday weekend. They also didn't have park maps because they just changed over to a KOA.
Sep 05, 2012
We had a great time only thing that woudl have made it beter our first day there we could not use the pool for it was green - next day looked better but freezing. Other thatn pool issue had wonderful time.
Sep 05, 2012
Sep 05, 2012
friendly, clean; but not yet the full KOA facilities I expect
Sep 04, 2012
every one was polite and very helpful, thank you
Sep 01, 2012
The staff was very friendly and welcoming. This was just a stopover but we do plan on next time making it a vacation.
Aug 27, 2012
We may come back. The people were friendly & fishing good.We actually enjoyed everything except the swimming pool, it was not clean & pretty cold for being heated.
Aug 27, 2012
Everyone at the campground was so helpful and friendly! The campground is kept very clean, the restrooms, restaurant and facility was very neat and clean. We had a great time!
Aug 21, 2012
one of the nicest rv parks Ive ever stayed in
Aug 18, 2012
Great campground close to home! Nice friendly staff, great pizza delivered to my campsite. Good fishing in the pond and a really nice pool. Great weekend, A nice close weekend getaway.
Aug 16, 2012
pretty lake, know you are new to KOA, but more signs to campground along the way would be helpful, very friendly folks, informal
Aug 14, 2012
Aug 09, 2012
Aug 09, 2012
Great tenting sites. Very friendly staff.
Aug 07, 2012
Very friendly staff
Aug 06, 2012
Best campground around owners are wonderful and campers make you feel welcome. Love this place
Aug 06, 2012
Aug 04, 2012
Jul 31, 2012
The owner's are VERY friendly. The pool was great. The pavilion, play areas, game rooms were clean and inviting. The fishing pond was outstanding! The campsites are too close together. Would stay here again though.
Jul 31, 2012
The pool its great and there are lots of extra activities that most campgrounds don't have. The cabins are clean and well stocked.
Jul 30, 2012
We had an awesome time and the staff went out of there way to up us.
Jul 26, 2012
Great facilities but rude, confrontational staff. Called the day prior, manager didn't remember specifics of my event, tried to move us to a different unit; neighboring camper said they double booked my cabin & the other people had to move before we arrived. The cleaning crew was still working 20 min after check-in; pool closed early & wasn't heated; a staffer verbally harrassed one of my guests.
Jul 25, 2012
Cable TV and Internet service not yet available. Management expects them to be available in the near future.
Jul 24, 2012
Had a great time, restrooms were clean, campsites for tents private and nice.
Jul 23, 2012
Pros: 1. Camp staff was very friendly. 2. It was obvious that the owners are putting money into the campground and making improvements. Suggestions: 1. bigger bathroom stalls, 2. more showers with anti-scald are badly needed and 3. Consider changing the time the bathrooms are cleaned to other than the time most people wake up(8-9am).
Jul 23, 2012
Very nice people! Great swimming pool and pond! Two thing I would improve it more bathrooms and there is way too many permanent campers.
Jul 22, 2012
We loved the campground the staff and owners were so friendly and helpful and our kids loved all of the planned activities! We will be returning for sure!!

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