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Campground Reviews

Aug 24, 2020
The camping cabin we stayed in was super cute! It looks small from the outside but is quite spacious on the inside, especially with the vaulted ceiling. Our cabin was clean and smelled nice. We had a great time!
Aug 24, 2020
We were being harassed by the security guard on Saturday night. It was not even 10pm and we were being yelled at for being loud. We sitting around the fire talking with the radio on LOW. You could not hear it over normal conversation. Every 20 mins he drove past our site saying something. If we were out of control we would own it. Not the case here not coming back!

CAMPGROUND RESPONSE / COMMENTS:

The KOA brand is committed to a family camping experience. When other camper's rights to a quiet evening are encroached upon, we are quick to respond to the complaint.
Aug 24, 2020
Thought the campground was by a lake. It's located on bluffs by the lake, but you can't even see the lake. The location is not very attractive and was over priced. We had scheduled to be there at a Bluegrass festival on site, the pricing seemed appropriate for that. With the pandemic, the festival was cancelled, but the pricing was not adjusted down. I feel it should have been half what we paid.

CAMPGROUND RESPONSE / COMMENTS:

The Bluegrass Festival is always a popular event at Russell Springs KOA. With the its cancellation, customers were charged our regular weekend rate not the special event rate.
Aug 24, 2020
We stayed in D5. The cabin itself was perfect! However, whoever the guy is that you all have on ground and stays there was VERY rude and targeted our group of people. We understand the "10 o'clock" quiet time, but he was most definitely a "stalker" and was 100% targeting us by continuously driving around us. There were 0 complaints that we were being "loud." But we WILL NOT be staying here again.

CAMPGROUND RESPONSE / COMMENTS:

Quiet time and appropriate camper etiquette are something the KOA brand is committed to. Unfortunately when a large group of campers congregate on one site, noise can be an unintended consequence which infringes on other camper's experience.
Aug 22, 2020
Aug 21, 2020
Nice people nice place
Aug 19, 2020
I was very impressed with the campsites with concrete pads beside the rv. Nice tables, chairs, fire pit and even a great barbecue grill. Quiet and easy access.
Aug 18, 2020
Aug 18, 2020
Our site needed mowed,the cable was not very good as it continued to go out,permanent sites were not kept up,one permanent site had an old refrigerator laying out upside down. People we were with were put far away from us,in between a group together and had people walking in their sites all weekend. We felt the park was not kept up very well.
Aug 17, 2020
It was nice being shown to our site. Very nice facility. Spots a bit close together.
Aug 17, 2020
Not at all what I expected. Permanent sites are a eye sore
Aug 17, 2020
Need to get your. WiFi up to specs. Don’t give me a password for some thing that doesn’t work. Need living essentials ( ie, paper towels, plates and silver ware. Other than that a great stay with a great cabin-thanks

CAMPGROUND RESPONSE / COMMENTS:

Our deluxe cabins are advertised with no linens or kitchens supplies. The are a great little cabins and we are glad you enjoyed your stay.
Aug 14, 2020
Nice secluded and quiet place to camp.
Aug 12, 2020
My husband and Myself had a long weekend with 4 grandchildren, everyone had a great time cabin was very nice, beds are comfortable staff are very friendly. We had several campers ask if we were the check in point because the cabin was at the entrance. We didn't mind called ourselves KOA greeters. We will diffantly be back in the future.

CAMPGROUND RESPONSE / COMMENTS:

Our deluxe cabin are the perfect accommodation for a grandparent getaway weekend. Thanks for serving as our unofficial greeters!
Aug 12, 2020
The campground was extremely clean. Our site looked like we were the first to camp there. The staff was unbelievably friendly. I have never been to a campground like this before! If i could rate a 10 I would.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed visiting with you and your daughter. Please come back and see us again.
Aug 11, 2020
Aug 11, 2020
park was nice but mostly shut down due to Corona virus. Hard to give a review at this time, but would stay there again. Easy access to Lake Cumberland

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us at Russell Springs KOA. Our store is open with curb side service and delivery and is only mile from the lake ramp.
Aug 10, 2020
It was really nice and quiet. Liked that it's close to the marina. Our cabin was the perfect size and price, very clean and a super easy transaction.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us at Russell Springs KOA. Being only 1 mile from a launch ramp makes us your perfect vacation get away for boating. Come visit us again.
Aug 08, 2020
Real Good Stay!
Aug 08, 2020
Aug 04, 2020
Extremely friendly staff. When my son didn't come down with the car we were stuck with no way to get to the marina for our rental. The staff dropped us off and picked us up. Saved our trip!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you got to enjoy beautiful Lake Cumberland. Hope to see you again.
Aug 02, 2020
Deluxe cabin was new and nice. The only thing that didn’t work was the outside electrical outlets. With no cooking in the unit and outside outlets not working, we had to run extension cords from inside to outdoors to use cooking appliances. The seasonal sites are run down and there was random junk yard like trash laying on empty spaces. Also, sights are very tight and neighbors too close.
Aug 01, 2020
Loved the campground site was nice more shade would have been nice
Jul 31, 2020
Jul 29, 2020
Very quiet and peaceful. The pull through full hook up sites with the patio chairs and grill was really nice. Plenty of room, staff was very helpful and an overall great experience.
Jul 27, 2020
Was quiet and comfortable
Jul 27, 2020
We had a wonderful weekend! The new deluxe cabins are awesome! Staff was very friendly and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Our duplex cabins have been very popular this year. We are so glad you enjoyed your stay.
Jul 24, 2020
Wonderful people, great place near water.

CAMPGROUND RESPONSE / COMMENTS:

Russell Springs KOA is the only KOA campground on beautiful Lake Cumberland. Being close to two launch ramps makes us your perfect camping get a way for enjoying the lake.
Jul 23, 2020
Nice Park. Really like Covid restrictions.. these folks take it seriously. Very nice pool... good spots on lower levels.. other areas a bit tight... skiinny roads but passable... all good.. we'll be back !
Jul 22, 2020
Everything was good. The staff was friendly, professional and go out of their way to get you what you need. I was a bit anxious about going out in public. I felt campground was safest. Your KOA takes all the precautions and enforces all safety measures. Of any business I have had to enter this KOA was by far the most noticeable about their safety measures fighting this virus. Kudos! Coming back!

CAMPGROUND RESPONSE / COMMENTS:

Russell Springs KOA takes the health and safety of our campers very serious and with the pandemic, more precautions are needed. We hope you come and visit us again.
Jul 20, 2020
Our stay was wonderful, we really enjoyed the campground, VERY clean and courteous. There was a man camping that was very loud, and drinking, that was using some profanity that was used in front of our children. My kids were absolutely terrified.
Jul 20, 2020
The cabin and bathhouse was very clean and the staff was very friendly! We were very pleased with this KOA!
Jul 20, 2020
Very peaceful place everything was nice and clean
Jul 20, 2020
This is our second visit. Check in is always quick, efficient & very welcoming. Staff is a pleasure. During Covid-19 their procedures were well conveyed to their campers & their check-in brochure gave you all the information you needed in one place. We will be back. Thank you! �

CAMPGROUND RESPONSE / COMMENTS:

The pandemic has changed the ways to do some things and we always want to convey the necessary information to our camping guest. Hope to see you for a third visit.
Jul 19, 2020
I was very impressed with the staff arriving soon after campers left to disinfect chairs and tables. The pool was very clean and it was easy to distance.
Jul 19, 2020
The only reason I gave KOA of Russel Springs a 8 is because there really isn't much to do around the camp ground. We had to drive at least 40-60 min to do anything. But we loved our stay the cabin was great and the workers were wonderful. We enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

We are located on beautiful Lake Cumberland with over 1,000 miles of shoreline to explore. This is one of the largest lakes east of the Mississippi.
Jul 17, 2020
Jul 15, 2020
Great family place. Nice pool and friendly staff.
Jul 13, 2020
Jul 13, 2020
They do not do military discounts. I gave 3 stars because they were full and accommodated us. Place is clean but old. Sites are very small. They are overlooking the lake but only in the fall and winter, if tall you can get a glimpse of the lake. There is construction material in empty sites towards the back of the campground near the "overlook". Lake only good for boaters, no beach.
Jul 12, 2020
New campers and everyone made us feel right at home...

CAMPGROUND RESPONSE / COMMENTS:

Welcome to the camping family. It is a great way to find rest and relaxation surrounded by nature.
Jul 11, 2020
Jul 08, 2020
Weak internet signal. Cable did not work very well.
Jul 07, 2020
Great play to camp around Lake Cumberland
Jul 06, 2020
Jul 01, 2020
Campground very clean and well kept. Very friendly and helpful staff. Will be back!
Jul 01, 2020
Jul 01, 2020
Horrible. Paid for 4 nights, over the phone, only stayed for 1. Need I say more?

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were unhappy with your stay with us. When a reservation is made, only a deposit for the first night is required to hold the site.
Jun 29, 2020
The staff are great. Place is nice. Cable and WiFi sketchy. Needs a little sprucing up.
Jun 29, 2020
Nice stay for us!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. You were blessed with great weather.
Apr 10, 2024
Located on the high banks of lake Cumberland the campground is quiet and reasonably priced. Spots were easy to get in and out of and utilities worked fine for the whole stay. Staff were friendly and facilities were nice.
- Sarah Hartman on Google
Mar 29, 2024
We have been visiting this KOA for about 25 years and we still love it!! Definitely recommend!
- lisa patrick on Google