Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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RV Reviews

Sep 02, 2013
Sep 02, 2013
Unfortunately the office was very hard to get ahold of to make the reservation and is not the most efficient at check in compared to most KOA's The set up and cleanliness of this KOA is lower than most too. We go because its close to home.

CAMPGROUND RESPONSE / COMMENTS:

Our office opens at 9 every morning with the phone ringing in our house during the off hours for emergencies. You made your reservation online. I am sorry we upset you when security reminded you twice about quiet hours. Campers who retaliate through reviews is something we can deal with.
Sep 01, 2013
The only reason we left early was because of the threat of torrential downpour and thunder storms. We were in a little tent and didnt want to risk sleeping in those elements.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. It did rain the next night. Weather was unpredictable this weekend but all in all it held off making it a pretty good Labor Day Weekend. Have a safe trip. John & Sally
Sep 01, 2013
We had a great time. Our fellow campers were friendly. The sites were well maintained. Staff was friendly and available.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us during the week. It is so quiet and peaceful this late in the summer. I am glad you liked the new lights we put on a few sites as they were new this year. Have a safe trip. John & Sally
Aug 31, 2013
Nice campground. Staff members were friendly and helpful. Restroom and showers were limited in the one we used, only one shower, but was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We are hoping to add showers to that bathroom building this winter. I hope staff informed you of our other two modern restroom buildings. Have a safe trip John & Sally
Aug 30, 2013
we had the best site for our rv...site A. I grew up in Mass. but had never visited western Mass. Beautiful country roads and great biking rail trails . Very friendly staff too!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a few days with us. The rail trail biking system is very popular. We hope to see you guys again next year if you make it back to the northeast. John & Sally
Aug 29, 2013
Aug 27, 2013
Aug 27, 2013
Clean,friendly,nice kid and family activities,helpful staff. Nice and quiet when it should be.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. Always means a lot when someone without kids appreciates us. We enjoyed your company for the 2 weeks you spent with us and hope to see you again soon. John & Sally
Aug 27, 2013
Kids had a great time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your kids were so cute waiting for the fire truck or wagon to arrive getting more excited as it got closer. See you next year. John & Sally
Aug 27, 2013
We enjoyed our stay. A little further off the main interstate than we planned to be, but very accessible and the shower was little tight, but clean. No complaints; would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We realize we are a bit further from the interstate then most KOA's but we do offer much quieter nights for the extra few minutes. Have a safe trip. John & Sally
Aug 27, 2013
This koa was great it kept the kids occupied all day. All the staff were friendly and helpful. We will definately be returning to koa.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and we agree our activity staff are top notch, they really enjoy their jobs. We hope your family returns soon. John & Sally
Aug 27, 2013
I just want to say thank you to KOA Northampton! My 3 children were sad to pack up and leave on Monday morning. They had a blast swimming in your awesome pool with new friends, toasting marshmallows, collecting coins for candy, playing whiffle ball on your field. Your staff was awesome - so friendly and helpful, even lending us an extension cord when we forgot ours!! We will return!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your kids were quite the coin hunters and a joy to have as guests. We will see you again soon. John & Sally
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
We had a terrific stay. Everyone was very friendly and our pets were welcome.
Aug 26, 2013
Aug 26, 2013
Nice cg but quite far off I-91 if traveling through MA. Friendly staff even though check-in was a little disorganized. Level site. Lots to do with planned activities.
Aug 26, 2013
The staff was very friendly and helpful. My personal preference is to be more in the wilderness with less ameneties but the kids really enjoyed the variety of things to do. I though the Mardis Gras camp was a little suspicious and out of place.
Aug 26, 2013
Always a great time. Attentive staff, clean campground, nice sites, very accessible, we always enjoy our stays here.
Aug 26, 2013
The kids had a great time doing all of the special activities last weekend! We will definitely be camping here again next year!!
Aug 26, 2013
I absolutely loved it. There were a ton of activities going on for the kids. I loved that they had a breakfast going and a snack shack. And everyone was insanely nice. They went above and beyond to make sure our stay was great. So friendly. I loved it. I'll definitely be back!
Aug 24, 2013
Campground is quiet, clean and well maintained. The site was very easy to back into. On the downside the management announces a 10AM daily bathroom cleaning; on the 6 days we were there the "daily" cleaning happened once at 10AM. The men's room had the same TP scraps on the floor for 3 straight days and consistently smelled of urine. The ladies room was out of paper products (in one stall).

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and for informing us of the bathroom issue. We held a meeting with the housekeeping staff and addressed the issues. Have a safe trip. John & Sally
Aug 23, 2013
Nice site; great, clean pool; friendly, helpful persons at the desk and around the campsite.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and if you're ever back in the northeast, we would love to see you again. John & Sally
Aug 23, 2013
Our stay was fun as usual. Of all the campgrounds we go to, this one has the friendliest staff. I also really appreciate that some staff even use ppural pronous (We are multiple.)

CAMPGROUND RESPONSE / COMMENTS:

Thanks again. We will see you again soon. John & Sally
Aug 22, 2013
Aug 22, 2013
We enjoyed the quietness during the week. They had lots of fun stuff for the kids to do like a fire truck ride, wagon ride, and free ice cream social! We will be back next year!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a couple days with us. The Tuesday night free ice cream social is always a big hit. We will see you next year. John & Sally
Aug 21, 2013
Aug 20, 2013
Aug 20, 2013
A very nice and clean Kampground run by very knowledgable people. Sites are very clean and level. Wi-Fi worked and if you have children the staff keeps them entertained and busy with activities. Steaks were also outstanding.

CAMPGROUND RESPONSE / COMMENTS:

Thanks, you and your wife were a true joy. Enjoy the rest of your vacation. John & Sally
Aug 20, 2013
We had a late arrival and early departure the next day. The staff was excellent in arranging for these needs. No issues, no concerns. Our every need was anticipated and fulfilled.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice words. We try to leave one or two of those pull thru sites open for late travelers I am glad we could help. We hope to see you again someday. John & Sally
Aug 19, 2013
Super campground! Friendly and helpful staff. Everything you need for a great camping trip.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your kind review. Have a great year and see you next summer. John & Sally
Aug 19, 2013
Great site, only issues were we requested 2 sites a month prior to our visit, but a week before our arrival, we were moved to 2 different sites, but we made them work. The other issue was the food cafe was open for b-fast, then not again until 7:45...Who eats at 7:45??? Other than that we love the campgrounds and are ready to return in a few weeks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for understanding the site move. Sometimes it can't be avoided. We do our best to give the specific sites that our requested, but we always give you the site type you request. This weekend was our Steak & Lobsterfest which changed café hours on Sat night. See you soon. John & Sally
Aug 19, 2013
The disco was very loud and completely interrupted our experience.

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the inconvenience. Next time please ask for a quiet area and we can locate you away from that area. DJ dances are very important to our teen and preteen campers. They always end 30 min prior to quiet hours, to respect everyone's camping experience. John & Sally
Aug 19, 2013
Another fantastic place to stay and/or getaway. I am making plans to return as soon as possible.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and the nice words. Please stop by again next time you need to get away from it all. John & Sally
Aug 18, 2013
Lovely, quiet place. Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words We hope to see you soon John & Sally
Aug 16, 2013
Aug 16, 2013
Aug 16, 2013
Great spot, lot of stuff for the kids to do!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing us and we hope to see you again soon. John & Sally
Aug 16, 2013
The staff and fellow campers were courteous, friendly and respectful. They have a variety of activities for the families (playground, pristine pool, bingo, scavenger hunt, etc. My only negative comment is that the bath house had a very small counter and no drain plug so for a contact lens wearer it was difficult to maneuver (& would bring my own thicker toilet paper.) We had a fantastic weekend

CAMPGROUND RESPONSE / COMMENTS:

We are reviewing options for that bath house for next year. We plan to add showers and counter space. Thanks for the comments, they do help us plan. John & Sally
Aug 15, 2013
Activités pour les enfants minimes, propreté des sanitaires à améliorer.
Aug 15, 2013
We loved it here! There was so much for the kids to do and not enough time! We really want to enjoy the big screen movie, but we were unable to stay for it this past time. Pool was clean and great-never over crowded, park was nice...my site was awesome! The staff were incredibly friendly and helpful. Wifi was poor, but who cares - I'm camping! We'll be back for sure!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice review. Our full service front sites are very popular and we are glad you enjoyed your stay. We cant wait to see you and your family again soon. John & Sally
Aug 14, 2013
We arrived late thursday night and although the office was closed, they put a note on the door for us. Our spot was easily accessible and clean. We were attending a convention in Amherst and found this location very convenient. The kids enjoyed the pool, gameroom and the basketball court. We look forward to visiting again soon. Thank you so much. The Leigh Family

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We try to use those front pull thru sites for late arrivals. Your kids were a true joy and we look forward to seeing you again. John & Sally
Aug 13, 2013
Aug 13, 2013
Aug 13, 2013
Aug 13, 2013
Aug 13, 2013
awesome place, friendly staff, bathrooms need to be cleaned more then once and day and rec hall needs updating, but all in all its great

CAMPGROUND RESPONSE / COMMENTS:

The bathrooms are cleaned completely once per day then checked on and spruced up several more times per day. The sign on each rest room lists the time that we do the complete cleaning. Have a great summer. John & Sally

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