Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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RV Reviews

Jun 24, 2013
Pros - the staff was friendly and the place was clean. Cons- sites are all very close to main road, no privacy at all. Also it seemed like most of the people there were staying for a long length of time so there was a lot of cross-site chatter with dogs running back & forth. Not very relaxing, I was to stay 2 nights but left after 1

CAMPGROUND RESPONSE / COMMENTS:

I apologize we really dropped the ball on your stay. Staff member put you on a site convenient to the restrooms when you requested a more secluded site. We spoke to the camper with the loose dog. If your are ever in the area again we will make it up to you. We strive to deliver a great experience.
Jun 22, 2013
very nice
Jun 22, 2013
Had a great. Enjoyed the park and staff was very helpful. D
Jun 21, 2013
One shower with only a screen door. Too cold to use it.

CAMPGROUND RESPONSE / COMMENTS:

Yes that bathroom has only 1 shower per gender because it is located near all our Full Hookup sites. Two other bath houses with 2 showers each are located in other areas of the campground.
Jun 20, 2013
Great stay but too short. Will be back. Thank you.
Jun 17, 2013
The staff was awesome, polite and very helpful. The seasonal campers came over to us and talked it made for a truly great family trip. Thank You.
Jun 17, 2013
Great weekend, staff is friendly. I will always come back! This is our 3rd year coming back!
Jun 17, 2013
It was a one night stay and was adequent for what we needed it for. Can not really comment on the campground or it's facility was not there long enough.
Jun 17, 2013
Jun 15, 2013
Jun 14, 2013
Nice people - well maintained.
Jun 10, 2013
Staff could not have been nicer. Very clean well kept campground. And I even won at Bingo! We will definitely be back.
Jun 10, 2013
Jun 10, 2013
Super friendly staff. Amazing sites that are easy to get onto and nice to stay on!
Jun 10, 2013
Very nice group of workers. Love the campground, reminds me of my childhood.
Jun 07, 2013
The staff was great, Mike was so helpful and answered all my questions. A bit away from interstate but a beautiful ride and nice campground.
Jun 06, 2013
Despite the cold and rainy weather, the activities brightened our stay.
Jun 05, 2013
Clean, nicely wooded sites, clean facilities.
Jun 04, 2013
Friendly staff, clean pool and plenty of activities. Campsite was clean and quiet.
Jun 03, 2013
Jun 03, 2013
The open field spaces near the entrance are good for short staysc or long rigs. Shady and grassy areas care up a dirt road 1/4 mile. Very nice staff and seasonal campers. Only 100 yards off ( Ma. ) Rt. 66.
Jun 03, 2013
Staff knows us by name, and not just the name on our credit card. We are multiple, and definately appreciate the continued respect, and that we are treated as individuals. It's why this is our favorite campground.

CAMPGROUND RESPONSE / COMMENTS:

Thanks again, see you soon
Jun 03, 2013
Much better experience this year. Friendly,personable and extremely helpful staff. Best thing is that quiet hours are enforced and campground is clean and up to date. Plan to go back often.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for giving us a second chance this year, We are working very hard to make sure we deliver a great experience to all
Jun 03, 2013
Facility still in need of updates in bathrooms/showers and in desperate need of outdoor sink to wash dishes. It would be great if they could do this!

CAMPGROUND RESPONSE / COMMENTS:

We plan on having at least one dish washing sink up and running with in 2 weeks. This springs weather has been challenging but we are catching up. The bathroom you used is slated for upgrade this fall. Our other 2 bathroom buildings have been completely renovated
Jun 01, 2013
Friendly, clean, helpful

CAMPGROUND RESPONSE / COMMENTS:

Thanks William, Hope to see you again soon
May 30, 2013
May 30, 2013
May 30, 2013
May 30, 2013
Très bel endroit ou relaxer!
May 30, 2013
The staff is very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thanks Mary, See you next Year
May 29, 2013
May 29, 2013
May 29, 2013
This is a very large campground in rather rugged terrain. There were lots of permanents sites without the same general welcoming feeling.
May 29, 2013
seperated our group after booking a year in advance.. store shelves empty.. store selling used toys on shelves as new... campground maintance veichles in poor condition, all beat up and no exhaust on van wich makes its rounds all night.. Staff was poorly dressed, and you couldnt tell staff from campers...

CAMPGROUND RESPONSE / COMMENTS:

Wow our first UNFAIR Review. This group is one of our best with this exception. He cancelled his reservation then a few months later reserved again.
May 28, 2013
May 28, 2013
May 28, 2013
May 28, 2013
I reserved a tent site in early December 2013 (Conf.#10214.000), and asked for a private site. I also got one with electricity. The site was far from private (site 120) and the electricity didn't work. The rain water flowed right through the site. I did see private tent sites and since I reserved 6 months ahead of time, I should have gotten a much better site. I most likely won't stay again.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry you were unhappy with your site. Site 120 is very private as it is at a higher elevation then the others around it. Have a good summer
May 28, 2013
This was our first stay and we will definitely be back. The staff were tremendous! VERY friendly and courteous. The sites were VERY clean as well as the clubhouses and bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your positive comments as the weather sure did not cooperate. I am glad you enjoyed the Orchard area and cant wait to see you soon
May 28, 2013
Weekend wasn't great, but that was due to the weather, not the campground. Weekend was rainy, windy, and cold. We didn't have sufficient power, our meter showed we were constantly in the red, without using any appliances, we even had to put our fridge on gas the whole weekend. Wish the pavillion wasn't locked, so we could have socialized with friends and stayed dry. That was disappointing

CAMPGROUND RESPONSE / COMMENTS:

I don't understand your power issue. We had no other complaints and our power systems have all been updated in the last couple years.
May 28, 2013
We had a good time even though it rained.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the positive comments, This was an unforgettable Memorial Day with the weather. Thank you for not holding it against us
May 28, 2013
We love this campground. The Kelsey family is warm and welcoming, and they do a nice job of making sure the grounds are maintained and that people are following the rules. As a result my children have a safe place to play , which is so important to me. We enjoy the amenities as well and usually don't need to leave the campground to have a great time. We can't wait to go back!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks guys, your family is a joy every time you stay with us. Your boys are a big help on the fire truck. See you soon
May 28, 2013
We enjoyed our stay. My son came up to visit for the day and was surprised at the $10 fee. We told our friends not to come. Too Expensive. For this reason, we probably wouldn't come back since we knew at times our older boys would like to visit, Most we ever paid was $5. When we want a close to home weekend. We'll go elsewhere. Thank you. Donna James

CAMPGROUND RESPONSE / COMMENTS:

We charge $10 on Holiday weekends to preserve the campground for our registered campers. Allowing unlimited "friends" is unfair to others
May 28, 2013
We stayed in an area called the orchard. Sites were way too close. Our slide out was about 2 ft from our neighbors awning. There were no sewer hookups so had to dump on way out. Dump station was only about 5 ft from back of a camper on its site. I felt very bad dumping while the campers on that site were probably eating breakfast. Campstore had virtually nothing. looked like alot of activities for

CAMPGROUND RESPONSE / COMMENTS:

I am sorry for your bad experience. Unfortunately on holiday weekends the orchard fills to capacity. the sites are still 25-30 feet wide
May 27, 2013
very easy to get to the site. The staff were very helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive feedback and we hope to see you again soon
May 25, 2013
May 22, 2013
Very clean accommodations. Staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words, we hope to see you again soon
May 20, 2013
Great friendly group of folks that work at this Kampground

CAMPGROUND RESPONSE / COMMENTS:

Thanks Paul we hope to see you next year
May 20, 2013
This KOA is a nice place. It's not far from my home. We would use it at a quick get out of town trip. Thank You

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments
May 15, 2013

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