Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

RV Reviews

Jul 25, 2017
We enjoyed the Sunday breakfast. We enjoyed the pool and found it clean. We had site 0 which was fairly level, but The grass in and around the campsite was long. Our primary concern was the number of unsupervised children cutting thru our campsite

CAMPGROUND RESPONSE / COMMENTS:

We do have a YUMMY Sunday breakfast that makes for a GREAT way to end a weekend!
Jul 25, 2017
I had a great stay! I spend a Saturday night with my boyfriend, sister, and her boyfriend. The staff was friendly and accommodating. Loved the hot shower in the morning and lounging by the pool. We bought breakfast from the snack bar Sunday morning and the food was hot and delicious. We will definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

The on demand hot water heaters in the bathrooms are a nice upgrade so no more cold showers! We are looking forward to you staying with us again before the summer is out.
Jul 25, 2017
TOO MANY SEASONALS THAT TAKE ALOT OF THE SITES IN SHADE AND BY POOL.Most transits sites are very commercial like an in sun .Bathrooms needs updating in upper areas.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We have a handful of sites that are both in the shade and sun depending on the type of site booked. Please give us a call if there is a preference you would like for you site and we will let you know the best site to rent!
Jul 24, 2017
Small KOA. Nice large site's

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay!
Jul 24, 2017
We had our young nephews and there was tons for them to do. The bike track was great and everyone was friendly. ONLY negative was the 3pm check in, we ended up paying $15 for a early arrival to come in at noon. but the 1pm check out was perfect.

CAMPGROUND RESPONSE / COMMENTS:

I am glad we were able to get the site ready and you checked in early! I hope your nephews enjoyed the brand new bounce house we bought!
Jul 24, 2017
Great spot, friendly, helpful staff and amenities. Bathrooms desperately need to be renovated. Showers disgusting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback and i will share this with the team. We are in the process of renovating our lower bathroom with paint and new vanities!
Jul 24, 2017
The KOA is ok... we had power problems that were solved fairly quickly. However, on check in they tried to charge us $15 for early check in without telling us and it is not stated in the confirmation email about this charge. We were only 1 hour early. After arguing with the manager the charge was waived. If you want to charge an early checkin fee, it should be stated in the confirmation email!!!

CAMPGROUND RESPONSE / COMMENTS:

I am glad the team was able to resolve the power issue quickly. When checking in before check out we had to confirm the site was checked out and take one of our employees to ensure the site was ready for your arrival which is why we charge a fee for early arrival. The confirmation email states check out is 1:00 pm and check in is 3:00 pm for RV sites.This gives us 2 hrs to mow and clean all sites.
Jul 24, 2017
We had an amazing time. They had so many events throughout the day that my grandchildren were busy from morning until evening. It is always a pleasure camping at the KOA. Our site was perfect and the office staff were awesome. We will definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a GREAT stay. We hope to have you back soon before the summer is over!
Jul 24, 2017
Fun place for me and my family

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay and enjoyed all our family activities and amenities!
Jul 24, 2017
Great host great place to stay and Jerry was great willing to help anyway he could with what ever we needed. Thank you

CAMPGROUND RESPONSE / COMMENTS:

I will make sure to share this with the team. Jerry is always willing to help and make for a GREAT stay.
Jul 23, 2017
Jul 21, 2017
We pulled in for an overnight stay and it was raining. We really didn't get a big chance to see the amenities, but what we did see looked clean, nice, and neat.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay. I hope next time you are in the area you are able to stay longer!!
Jul 21, 2017
It's mainly just a crummy trailer park for people who live there long term. They have a few places up front for over nighters like us. Bathrooms were crummy looking. Nothing really to draw people. Had there been something nearby, we wouldn't have stayed there.

CAMPGROUND RESPONSE / COMMENTS:

We are looking into renovating our restrooms and have painted and added new vanities so far. We also have a lot of new amenities for families.
Jul 20, 2017
Nice clean, friendly campground. Very spacious sites for big rigs.
Jul 20, 2017
Everything went well, and the staff were helpful and pleasant.
Jul 19, 2017
Very comfortable. Enjoyed our stay.
Jul 19, 2017
When I checked in the staff (apparently a husband and wife) did a little bickering in front of me, certainly not the reception I expected or wanted. The campground is pretty unremarkable. A lot of seasonal units that are beginning to look a little shabby. The facilities were clean but can definitely use upgrading. We were traveling and only stayed one night but that was plenty.
Jul 19, 2017
Clean well laid out campground.
Jul 18, 2017
'm guessing it was a campground before it became a KOA. The entrance looks like a KOA, the office staff was very friendly. As we were led to the camp site, it became apparent the roads are nearly impossible with all the potholes in r as we were led to the camp site, became apparent the roads We're full of potholes. Site was unlevel and cable TV was snowing.
Jul 16, 2017
Staff was very nice. Easy check in, site in great shape, had one of the newest sites. Bathrooms are a bit dated.
Jul 15, 2017
To many permanent sites. Trashy!
Jul 14, 2017
Need better garbage facilities for sanitation reasons. Too few dumpsters.
Jul 14, 2017
Jul 14, 2017
The showers were a bit out dated but the campground was a nice layover.
Jul 12, 2017
The staff was very friendly and helpful. Since the campground was having a band and campfire in the orchard where we had reserved for that weekend, the staff upgraded us to a quieter, more expensive, full hook-up site for the same price. And we loved the site they gave us. It was really large with both sun and shade and plenty of room to spread out. We very pleased! Thanks!
Jul 11, 2017
Sites extremely small, you open up the slides and you are too close to the next site. Gravel roads very muddy, power unstable, tripped on low power numerous times. I would not stay here again and will go to another Campground during future stays. They did have lots of activities for families and a very crowded pool which seemed like the local community used.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. Over holiday weekends the campground is fully booked and especially during hot days the pool is busy with campers. The pull thru site you were on was 70ft long and 30ft wide. I will have my team check into the electrical on that site as we haven't received any complaints about it until now. We usually have some form of activity happening every hour on weekends.
Jul 11, 2017
Le service était courtois. Les terrains était petit et les campeurs à côté ont fêtés jusqu'au petites heures du matin et vers 5h45 le matin, un autre campeur un peut plus loin à mis du ACDC à fond. Le respect de certains campeurs sur le site n'étaient pas au rendez vous.
Jul 10, 2017
Camping tres bruyant, trop de cart de golf, trop de permanent, trop de vitesse sur le camping. Les reglements ne sont pas respectés. Le site n'est pas tres entretenu. L'espace pour le parc a chien n'est vraiment pas adapté. Personnellement c'est trop cher payé!
Jul 10, 2017
It was good, except the owner' daughter flies around on a golf cart Day and night not doing anything.
Jul 10, 2017
Affordable. Nice staff. Some neighbors were loud, rude, kept their dog off leash. Lots to do on site but no mobile signal at all. Not as outdoorsy as I'd hoped (trails to hike would be nice). The path to enter/leave through the neighborhood is a confusing labyrinth.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We do have camper signs leading guests in from I-91 N Exit 17B, I-91 S Exit 20 and I-90 Exit 3 (this is the best route when towing). As we are between some mountains and in the woods some cell service providers do not have service in the park. However, we have free wifi through out. There is a lot of hiking in the nearby towns with directions available in the store.
Jul 10, 2017
Not a real good accessable KOA but a nice campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback.
Jul 08, 2017
The workers at the campground were very friendly, but because we were situated so close to the office, we did overhear a heated discussion between an employee and one of the bosses. It's one thing to hear a heated discussion, but a 4 letter word is not necessary. Take the discussion inside the bosses office. Lots of things to do.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will make sure to share this with the team as this is not the experience we would like our campers to have. I am glad you enjoyed your 2 week stay otherwise and hopefully we see you again next year and you can stay for our Pig Roast!
Jul 07, 2017
Nice location in the woods, but the staff was not very professional. Servicewise things can be improved a lot. (Except one man, who helped us perfectly; he stays at a caravan at the park.)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will make sure to share this with the team as we aim for GREAT stays.
Jul 07, 2017
Good campground, although our site had a lot of trash on the ground. Spent our stay picking up small bits of trash.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback, I will make sure to share it with the team so that they can keep a closer eye when cleaning sites after check out.
Jul 07, 2017
We had great time. The staff were all excellent, very friendly and great with the kids! Thanks to Michael, Gerry and all the others for making our stay at koa a memorable camping experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback I am glad to see we achieved our goal of a GREAT stay!
Jul 07, 2017
Really tight for big rigs. Staff was great. GPS instructions were for very tight, hilly, rough roads. Stayed several days and found better way out that saved about 15 min.

CAMPGROUND RESPONSE / COMMENTS:

I am glad you enjoyed your stay and we were even able to extend your stay for you. The brochure does recommend ext 3 off 1-90 and it really is the best route to us!
Jul 06, 2017
Camp site flooded a bit when rain heave 2 times during stay thought during a big holiday weekend there would be a few more things planned but it was the same

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We are glad you came back and stay with us! Some of the sites do get a little flooded when it rains so much in such a short time like it did this weekend.
Jul 06, 2017
Staff was great I was originally on a site I did not like was in 2 cabins back yard shouldn't even be a camp site & for 300.00 I paid was bad ,, but the staff moved me to a much better site and was great.

CAMPGROUND RESPONSE / COMMENTS:

I am glad that you had a GREAT stay and we were able to get you on a site you liked.
Jul 06, 2017
Our stay with you was ok, we thought that your place was good, with plenty of things planned for the holiday weekend. While you did give great directions to the big chain stores, I was disappointed that you didn't seem to promote the local, mom n pop stores such as Outlook farms, fireworks displays ect, that would be good info for tourists.. sad that We missed them.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay. We have an entire wall in the office dedicated to local attractions and there is directions in the maps given at check in to the local towns and what is there. The people at the desk are also always willing to give recommendations and printed directions.
Jul 06, 2017
Me and my family always have a great summer vacation in Koa thanks

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had another GREAT stay and it was nice seeing you at all the activities!
Jul 06, 2017
All your staff is very friendly and accommodating. Jerry and Dustin really make us feel at home. We are thinking about seasonal next year!

CAMPGROUND RESPONSE / COMMENTS:

I am glad to hear you had a GREAT stay. I will share this with the team.
Jul 05, 2017
We had an after hours arrival but our reservation information was complete and our paperwork left where indicated as promised. Quick and courteous check out the following morning. Overall a great experience!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay. We do try and make the after hours arrivals as easy as possible given that most of these have spent a long time traveling!
Jul 05, 2017
Jul 05, 2017
Jul 05, 2017
Had a great time. There were SO many family events scheduled! Never a dull moment if you have kids! Enjoyed the fried dough in the afternoon. Dog park was clean and grassy, with nice agility equipment. Wifi was non-existent at our site (#75). Site needs gravel - tracking mud in and out with dogs when it rained. Overall a great holiday weekend! Would definitely come back.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay we try and offer a lot of activities to keep everyone busy. We are glad you are able to enjoy our renovated dog park!
Jul 05, 2017
Very friendly. Very, very well kept. Clean. We would stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback we hope to see you again soon!
Jul 04, 2017
The entrance needs to be made more look better(remove dumpsters). Womens bathrooms (upper) dirty around 1030/ game room dirty and junk piled in corner...Staff very friendly and helpful. Lower sites very close to each other.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will share this feedback with the team as we strive for GREAT stays.
Jul 04, 2017
Excellent staff, very friendly and helpful. we were shown to our site, hand delivered fire wood after the office was closed. Our site was level and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback! I am glad that you had a GREAT stay and enjoyed one of our full hook up sites. I will be sure to share this feedback with the team.
Jul 04, 2017
Lot of traffic, dusty dirt road, bad power

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am sorry on holiday weekends we tend to completely filled up making the campground busy. We had you on one of our 50 amp pull thru sites and I was not made aware of any issues with the electric for any camper this season.
Jul 02, 2017
My only small comment is that they could keep the grass around the camp sites shorter. Doing so might diminish the tick problem.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback! I will share this with the team and make sure they cut the grass a little shorter!
 

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