Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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Cabin Reviews

Jul 01, 2013
We stayed in one of the cabins. It was very clean. Our cabin was not stocked with plates/cups/utensils as we thought it would have been. When inquiring about the matter, the girl at the desk merely shrugged. At least we were able to buy some plastic cups/utensils and paper plates at their store.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry about the confusion. You reserved our basic cabin. ALL of our other cabins are stocked with everything you were looking for. We were all booked or we may have been able to upgrade you. Have a great day
Jul 01, 2013
Great. The people were pleasant The cabin was clean, well kept,comfortable& I enjoyed my stay. Looking forward to next time.
Jun 27, 2013
Jun 03, 2013
We stayed in a cottage, which was new, clean, comfortable and adorable. The price was right too. The customer service was good. The atmosphere was family oriented and yet quiet. The pancake breakfast was delicious.
Jun 03, 2013
There were a few frustrated acting folks in the office when I checked in, but the person behind the desk was very nice and told me everything I needed to know. The only thing that sort of bugged me was that the cabin I rented right in the most commonly used area, by cars and walkers. I felt like I was on display. LOVE LOVE LOVE the cabins though!!!!!!
May 28, 2013
Small, nice, & comfortable atmosphere, very laid back and relaxing. Would recommend some updated faculties such as pool area and arcade, Didn't want kids in arcade wasn't very clean and furnishings looks to be on their last legs. With that said staff was pleasant and Cabin awesome!!!! The "fire truck" ride was a extra bonus!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments and the constructive criticism. Keeping the arcade clean on a rainy weekend is a challenge. I will check the furniture
May 14, 2013
Cabin was safe and clean. Park overall could use some work. Some trailers are run down and appear to be staying there full-time. Cabins were much nicer than the park itself.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments, We were a little behind due to the "great" weather this spring. We hope to see you again soon
May 13, 2013
Should consider doing maintenance projects in the off season or during the week, not on the weekends. Although they allowed us to check in early, the cabin was not fully ready and could have been cleaned better.

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the maintenance work, we didn't realize anyone could hear. Unfortunately the clerk let you check in before we were ready
Apr 26, 2013
Pros: Staff were welcoming&helpful&our lodge was in good condition.Cons: It was the 1st week of opening so I get that they were getting things set up, but I was told the only activity that wasn't running were the Saturday dances-I found out after arriving that the moon bounce, hay/firetruck rides& arcade/game rm were not open. My family ended up going off grounds to have something to do.
Oct 20, 2012
We were very pleased with our stay. The cabin was perfect, people were very friendly. We will be back when we plan another trip. Thank you!!!
Oct 15, 2012
Went to visit our son at UMASS Amherst. All hotels were pretty much booked and hotels about an hour a way were charging crazy amounts. We used to have a camper and thought about all the campgrounds we stayed at with cabins. Found this one on line and booked. The cabin was perfect and we had an a great time. Staff was helpful and friendly. My kids want to stay again in the spring.
Oct 13, 2012
Oct 11, 2012
Sep 24, 2012
HAD A GREAT TIME
Sep 19, 2012
Clean, quiet, wonderful folks.They went out of their way to make us feel at home. We stayed in one of the lodges while we were in western MA on a motorcycle tour. Much better than any motel, we were able to sit out in the evening and enjoy a campfire and experience the outdoors of Pioneer Valley. Want to make this an annual trek.
Sep 17, 2012
While the Kamping Lodge was clean inside and very nice, there were certain little touches that we expect from KOA's that we did not see here. The grounds were not as well kept as other KOA's. The camping store was not well stocked. The outdoor gas grill that was part of the Kamping Lodge was rusty and filthy. We needed to check out early on Sunday and there was no one at the office until after 9am
Sep 17, 2012
The cabin exceeded our expectations. We loved loved loved it. We arrived after hours and an envelope was waiting for us with instructions. It was clean and felt bigger..loved the Keurig..loved the seats outside...loved the extras. the bed was great. Did I say we loved it?
Sep 17, 2012
I love the family that owns this place. So sweet. :)
Sep 15, 2012
Sep 05, 2012
Wonderful. My 5 yr son had a blast with their activities (especially the rides around the campground!) :-)

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