Northampton / Springfield KOA

Open April 22 - October 29

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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Camper Rating 4 out of 5

Based on 1000 Reviews

Cabin Reviews

Aug 13, 2014
Had a fun time. Kids love all.the.activities. we will.be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your family is a joy and we look forward to seeing you again next year.
Aug 11, 2014
Great place for families! The kids had a great time with all the activities, and all the staff were very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our deluxe cabins. Your kids were a lot of fun at the activities
Aug 11, 2014
We had a really great weekend at this location!!! The campground and cabin that we rented were smaller than we anticipated but very clean!! The staff was very friendly and made you feel like family!!! Two thumbs up!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Have a great summer.
Aug 10, 2014
Set in a gorgeous area of Mass. Large, has a nice walking path. Cabin very cute, clean and comfortable. Lots of outdoor seating provided. Food at Sunday's breakfast very slow - not too many activities - kids thought arcade was lame - pool surrounded by ugly hurricane fence - but there's plenty to do in surrounding area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. I apologize for the slow Sunday breakfast. We got slammed at 8am and it didn't stop. We pride ourselves on serving cooked to order breakfast. Arcades today are somewhat lame. The hurricane fence, lol, is chain link with small fabric by code.
Aug 09, 2014
We stayed in a delux cabin, absolutly beautiful inside and so comfortable! We drove 2 1/2 hrs to get here but it was so worth it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your nice words. Enjoy the rest of your summer. We hope to see you again soon.
Aug 05, 2014
Aug 05, 2014
Great Campground. We had a cabin and it worked out good. Water pressure was low but hey its a campground. Wish we could have stayed more to enjoy many of the activities

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We hope your family returns soon
Aug 04, 2014
Had a really nice time. Everyone is super friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. Unfortunately, lately it seems like only the people that are upset complete the surveys. We hope your family has a great summer.
Jul 24, 2014
Great place and lots to keep the kids busy!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a few days in one of our deluxe cabins. Your family was a joy to have stay with us. Have a great summer
Jul 22, 2014
Jul 10, 2014
Very enjoyable stay. KOA Kabins are very nice. The campground is small so we didn't use our bikes but the pool, hayrides, playground and activities were wonderful.
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

THIS REVIEW WAS FRAUD AND ALSO REMOVED FROM TRIP ADVISOR AFTER THEIR INVESTIGATION
Jun 24, 2014
Great campground but we were disappointed that Breakfast was not available on Saturday. Also the Kitchen was not opened until 7PM on Saturday night. What family with kids wants to eat that late. A real miss here.
May 30, 2014
LOW WATER PRESURE. freezer not defrosted could not use do to ice. Blinds broken no sheets. have to buy towels And this was a deluxe cabin!! could go on but to upset!!!
May 22, 2014
It is a bit far off of I-90. The people are great and the cabin was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. They were nice to read after a busy holiday weekend. Have a great summer.
May 05, 2014
Nov 03, 2013
Oct 24, 2013
Cabin was adorable and fit our needs. A couple little things did bother us- I had to keep fussing with the toilet to keep it from running, freezer was full of ice, work crew used loud offensive language while working on sewer lines on trailer site across from the porch we were sitting on and the site next to us; well within earshot of other guests and children. It was a great location for us.
Oct 21, 2013
Oct 20, 2013
Convenient to Northampton. Nice cabin. Clean facilities.
Oct 08, 2013
Sep 30, 2013
Sep 24, 2013
Sep 24, 2013
The hosts and staff were all friendly, hospitable and always accomodationg. Our cabin was very clean with more amenities than expected.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and your nice words. We hope to see you again next year. John & Sally
Sep 23, 2013
The cabin was very clean. The hot water was tricky to manage but not horrendous. The kitchen was well-stocked with utensils and cookware. We're already planning to return next year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your cabin had an on demand water heater, great for unlimited showers, but a little tricky in kitchen sink. John & Sally
Sep 18, 2013
I don't think that the issues we had were anyone's fault, but we had many: shower not draining, door getting stuck and a horrible smell from sewerage twice. The staff was fast and friendly, but I wouldn't have said no to a discounted rate. They had to come 4 times to fix these problems. I suppose I could have asked for a discount.

CAMPGROUND RESPONSE / COMMENTS:

You failed to mention that you had 2 families in the cabin. The kids slammed the bunkroom door so hard it locked. You left without paying for firewood. I don't mind negative comments when I earn them. John & Sally
 

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