Northampton / Springfield KOA

Open April 22 - October 29

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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Camper Rating 4 out of 5

Based on 1000 Reviews

Cabin Reviews

Jun 21, 2016
Your staff and facility are very nice except for housekeeping. Dishes were filthy, dust on fans and shades very thick
Jun 13, 2016
We had a terrible experience when we try to check in the lady was so rude and unprepair to deal with guest she told us to go back home because they would not accept 5 person in a cabin, the extra person was a one year old then we told her that we could split the kids since we had 3 cabins but she keep her arrogance and make everyone even the kids feel very unconfortable. Dirty pool and inflatable

CAMPGROUND RESPONSE / COMMENTS:

For safety reasons we strictly enforce the 4 person limit on our small cabins and yes a 18 month old is a person. You knew this before arrival. It was me that suggested a child sleep in a different cabin. Also check out was 11 am and I let you stay past 3pm so how bad could it be. Please be honest!
May 19, 2016
We wanted a quiet place to stay away from the crowds. It was enjoyable, friendly and clean. I would plan on staying there again
May 09, 2016
This is the third time staying here and everything was great. Love how great the cabins are!
Mar 14, 2016
Ewe stayed in a cabin and the rest of our family camped in tents...cabins were wonderful, clean, nicely located. Plenty for our grandchildren to do. Wonderful trip for all of us. Enjoyed it so much we are going to another KOA in 2016
Oct 26, 2015
Cabin was very nice but our water line froze up and we had no water saturday morning when we needed it most
Oct 19, 2015
We had a wonderful time in a beautiful, cozy cabin, a perfect space for our family of four. Our boys, ages 7 and 3, loved being able to play and walk around the campground visiting friendly neighbors with Halloween decorations. The hosts were welcoming and helpful, escorting us to our site at 9:30 p.m. when we arrived. Beautiful area of Massachusetts! This military family will be back again!
Oct 13, 2015
Oct 07, 2015
Sep 28, 2015
We stayed in a cabin across from the recreation center and swing sets. The cabin was nice and clean. Because it was off season it was pretty quiet. We typically tent camp and would not go back as there is no privacy between camps.
Sep 28, 2015
-no notice of animal fee until next day -rep. jenn said to make sure dishes were washed. i asked for dish soap and sponge, unable to provide both so she said dont worry about it. had checked out and was at neighbors site when house keeper approached and with attitude said other employee was wrong and that dishes must be done, then gave me her soap and sponge. -jerry is great
Sep 26, 2015
Cabin was well supplied with all the comforts of home!
Sep 21, 2015
Our cabin was very nice, but the rest of the campground was not. The staff was fine. We just were not impressed with the grounds and the loud music in front of our cabin was irritating.
Sep 21, 2015
Very nice place. Staff was very helpful. Only suggestions are to have an awning on the Deluxe Cabin and a small stove in the kitchen area. Would make the rainy days a bit more enjoyable.
Sep 21, 2015
The front office staff were kind and helpful.
Sep 14, 2015
So much to do and an absolutely amazing staff (probably the best we've come across so far). We chose the cabin's overlooking the rec area - everything was very close together (which for us was both a positive and a negative). Just a note there is no bathtub, just a shower- not anyone's fault but harder with little ones.
Sep 09, 2015
Aug 31, 2015
I had a lot of fun. I wish the bigger pavilion was closer to the cabins. But the hay ride was fun. I really enjoyed myself.
Aug 29, 2015
Stayed in a pet friendly cabin. The grounds are well maintained and the cabins are quaint, clean and comfortable. Looking forward to another visit in the Fall.
Aug 19, 2015
Cabin was perfect for the night, very clean. Staff could not have been friendlier or more helpful. Great place for kids (not sure I'd go if I was looking for quiet and seclusion).
Aug 14, 2015
We only stayed for 2 nights, definitely would have stayed longer if we could have. We stayed in one of the cabins which was very clean and suitable for our family of 4. Everyone was very nice and friendly.
Aug 13, 2015
Had a great stay. Staff very helpful and polite. Pool was the best, very clean and lots of seating around the pool. Grounds very neat and clean. Will return again.
Aug 10, 2015
Cabin was very clean. Necessities were provided. Shower was decent when water pressure available. Lacked food storage in kitchen. Campground fun for kids! Great activities. Pool water was clear but lots of debri. Fish pond very small. Game room limited. Hey rides always late and packed. Staff mostly friendly and welcoming! Overall very satisfied, would return!
Aug 04, 2015
We stayed in a deluxe cabin. It was clean and everything was as expected. The majority of the staff were pleasant with the exception of a one. Plenty of activities for the family; however, the arcade could certainly stand an upgrade. Poor lighting and only a couple of actual games.
Jul 28, 2015
Jul 28, 2015
Muy bien me Encanto solo q algunos empleado necesitan ser un poquito mas hamable algunos estan bien hamargados pero sobre todo me Encanto muchisimo ya voy otra vez gracias...
Jul 23, 2015
The staff here was so polite and helpful. We could tell that they really care about the guests. The cabins were clean and comfortable.i would definitely recommend this campground .
Jul 18, 2015
Jul 17, 2015
Kabin stated to have 2 sets of bunks and only had one. Pull out sofa is hard futon. Hot water heater in kabin was not working and insufficient. Only one shower at facility station. Nice location. Staff were very nice. Good store. Lots of activities available.
Jul 17, 2015
Jul 16, 2015
First time we ever stayed although our family has been raving about the place for years. We opted to stay in a cabin with our two little elderly dogs. The owner was more than accommodating to us and a camp host, Dustin, even helped us with pet care! Loved our stay. Did not have wireless, though, but all things considered a great experience. Coming again next year. R and R
Jul 05, 2015
We stayed in a cabin which was very nice. Very clean. Cabin was across from pool and arcade which was very loud. Also set on a main road. Pool was not inviting and activities for kids seemed thrown together. We also needed to cancel a day but we were not allowed. They said we needed a 30 day notice. We could never have given a 30 day notice because we booked on June 1st for June 26-29.

CAMPGROUND RESPONSE / COMMENTS:

This camper was upset after an argument with his girlfriend and wanted to leave at 6 pm . The rest of the review is strange as they had no kids with them and if they did the location of the cabin was perfect, Near the pools and activities. Family campgrounds come with noise of kids having fun.
Jun 17, 2015
it was a very nice campground. the only issue we had was there was no hot water for the shower. it took 2 maintance men about 1 1/2 ours to fix it. other than that, nice place,quiet

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Unfortunately we had to replace the water heater in our studio cabin and I we really appreciated your patience and understanding. We hope to see you again this summer
Jun 10, 2015
We stayed in a cabin and had a great time - it was clean, quiet, and we could still have a fire (since hotdogs are the best part of camping).

CAMPGROUND RESPONSE / COMMENTS:

I agree hot dogs are great. I wish you safe travels
Jun 10, 2015
We always have a great time , kids love it there and clean . We will be back. Thank you !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments and taking your time to send such a nice email. I am happy your family enjoyed the cabin and activities and look forward to seeing you again
Jun 07, 2015
Loved this little cabin! Wifi wasn't great but the cabin was beautiful & the area was treed & away from traffic. Wouldn't hesitate to stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and taking your time to leave a positive comment. I apologize for your experience with the wifi. We upgraded the whole system this year. Please inform the office if you ever have any issues and we will correct them quickly. Have a great summer
May 27, 2015
Staff was very helpful. Very enjoyable stay.
May 27, 2015
Clean cabin and grounds but the common bathrooms left much to be desired as they were very filthy and smelly. The pool was not heated, and was told over the phone that it was. I was told that checkout was at 1:00, but the welcome packet had a weekend agenda with a 3:00 checkout. Then a housekeeper went to my cabin door to ask when I was leaving because checkout was at 11:00. VERY UPSETTING.
May 27, 2015
Such a great time and place. My first KOA experience and at the end of the trip - I booked another stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our cabins. They do help in making camping enjoyable for the new campers. See you later this summer
Nov 02, 2014
We stayed in one of the cabins and it was clean and cozy. A nice alternative to a hotel room and we had a campfire each night too.
Oct 15, 2014
This was our first time camping and had so much fun. We stayed in one of the cabins over Columbus Weekend. The cabin was great, had everything we needed. The haunted house was fun and just hanging out was so relaxing, The pond had no fish which was a little disappointing for my son, but it was the end of season.
Sep 15, 2014
We enjoyed our time at the campground. Everyone was very friendly & helpful! We didn't have small children wit us buti it was nice to see all of the activities for the kids. Enjoyed the pool as well. Relaxing!
Sep 15, 2014
I would like to say thank-you to all the staff. I was so glad to have a campfire. Being disabled it hard for me to do it.
Sep 09, 2014
Very clean campground, cabins were very clean and perfect for a weekend getaway for the 3 of us. Will defiantly be back again! Maybe with more family!
Aug 26, 2014
I was extremely pleased; the cabin was impeccable, and although a little tight for storage (luggage), it had everything we needed for our weeklong stay. We would definitely do this again!
Aug 19, 2014
Aug 13, 2014
Had a fun time. Kids love all.the.activities. we will.be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your family is a joy and we look forward to seeing you again next year.
Aug 11, 2014
Great place for families! The kids had a great time with all the activities, and all the staff were very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our deluxe cabins. Your kids were a lot of fun at the activities
Aug 11, 2014
We had a really great weekend at this location!!! The campground and cabin that we rented were smaller than we anticipated but very clean!! The staff was very friendly and made you feel like family!!! Two thumbs up!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Have a great summer.
Aug 10, 2014
Set in a gorgeous area of Mass. Large, has a nice walking path. Cabin very cute, clean and comfortable. Lots of outdoor seating provided. Food at Sunday's breakfast very slow - not too many activities - kids thought arcade was lame - pool surrounded by ugly hurricane fence - but there's plenty to do in surrounding area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. I apologize for the slow Sunday breakfast. We got slammed at 8am and it didn't stop. We pride ourselves on serving cooked to order breakfast. Arcades today are somewhat lame. The hurricane fence, lol, is chain link with small fabric by code.
 

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