Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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Cabin Reviews

Jul 28, 2015
Jul 28, 2015
Muy bien me Encanto solo q algunos empleado necesitan ser un poquito mas hamable algunos estan bien hamargados pero sobre todo me Encanto muchisimo ya voy otra vez gracias...
Jul 23, 2015
The staff here was so polite and helpful. We could tell that they really care about the guests. The cabins were clean and comfortable.i would definitely recommend this campground .
Jul 18, 2015
Jul 17, 2015
Kabin stated to have 2 sets of bunks and only had one. Pull out sofa is hard futon. Hot water heater in kabin was not working and insufficient. Only one shower at facility station. Nice location. Staff were very nice. Good store. Lots of activities available.
Jul 17, 2015
Jul 16, 2015
First time we ever stayed although our family has been raving about the place for years. We opted to stay in a cabin with our two little elderly dogs. The owner was more than accommodating to us and a camp host, Dustin, even helped us with pet care! Loved our stay. Did not have wireless, though, but all things considered a great experience. Coming again next year. R and R
Jul 05, 2015
We stayed in a cabin which was very nice. Very clean. Cabin was across from pool and arcade which was very loud. Also set on a main road. Pool was not inviting and activities for kids seemed thrown together. We also needed to cancel a day but we were not allowed. They said we needed a 30 day notice. We could never have given a 30 day notice because we booked on June 1st for June 26-29.

CAMPGROUND RESPONSE / COMMENTS:

This camper was upset after an argument with his girlfriend and wanted to leave at 6 pm . The rest of the review is strange as they had no kids with them and if they did the location of the cabin was perfect, Near the pools and activities. Family campgrounds come with noise of kids having fun.
Jun 17, 2015
it was a very nice campground. the only issue we had was there was no hot water for the shower. it took 2 maintance men about 1 1/2 ours to fix it. other than that, nice place,quiet

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Unfortunately we had to replace the water heater in our studio cabin and I we really appreciated your patience and understanding. We hope to see you again this summer
Jun 10, 2015
We stayed in a cabin and had a great time - it was clean, quiet, and we could still have a fire (since hotdogs are the best part of camping).

CAMPGROUND RESPONSE / COMMENTS:

I agree hot dogs are great. I wish you safe travels
Jun 10, 2015
We always have a great time , kids love it there and clean . We will be back. Thank you !

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments and taking your time to send such a nice email. I am happy your family enjoyed the cabin and activities and look forward to seeing you again
Jun 07, 2015
Loved this little cabin! Wifi wasn't great but the cabin was beautiful & the area was treed & away from traffic. Wouldn't hesitate to stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and taking your time to leave a positive comment. I apologize for your experience with the wifi. We upgraded the whole system this year. Please inform the office if you ever have any issues and we will correct them quickly. Have a great summer
May 27, 2015
Staff was very helpful. Very enjoyable stay.
May 27, 2015
Clean cabin and grounds but the common bathrooms left much to be desired as they were very filthy and smelly. The pool was not heated, and was told over the phone that it was. I was told that checkout was at 1:00, but the welcome packet had a weekend agenda with a 3:00 checkout. Then a housekeeper went to my cabin door to ask when I was leaving because checkout was at 11:00. VERY UPSETTING.
May 27, 2015
Such a great time and place. My first KOA experience and at the end of the trip - I booked another stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our cabins. They do help in making camping enjoyable for the new campers. See you later this summer
Nov 02, 2014
We stayed in one of the cabins and it was clean and cozy. A nice alternative to a hotel room and we had a campfire each night too.
Oct 15, 2014
This was our first time camping and had so much fun. We stayed in one of the cabins over Columbus Weekend. The cabin was great, had everything we needed. The haunted house was fun and just hanging out was so relaxing, The pond had no fish which was a little disappointing for my son, but it was the end of season.
Sep 15, 2014
We enjoyed our time at the campground. Everyone was very friendly & helpful! We didn't have small children wit us buti it was nice to see all of the activities for the kids. Enjoyed the pool as well. Relaxing!
Sep 15, 2014
I would like to say thank-you to all the staff. I was so glad to have a campfire. Being disabled it hard for me to do it.
Sep 09, 2014
Very clean campground, cabins were very clean and perfect for a weekend getaway for the 3 of us. Will defiantly be back again! Maybe with more family!
Aug 26, 2014
I was extremely pleased; the cabin was impeccable, and although a little tight for storage (luggage), it had everything we needed for our weeklong stay. We would definitely do this again!
Aug 19, 2014
Aug 13, 2014
Had a fun time. Kids love all.the.activities. we will.be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your family is a joy and we look forward to seeing you again next year.
Aug 11, 2014
Great place for families! The kids had a great time with all the activities, and all the staff were very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our deluxe cabins. Your kids were a lot of fun at the activities
Aug 11, 2014
We had a really great weekend at this location!!! The campground and cabin that we rented were smaller than we anticipated but very clean!! The staff was very friendly and made you feel like family!!! Two thumbs up!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Have a great summer.
Aug 10, 2014
Set in a gorgeous area of Mass. Large, has a nice walking path. Cabin very cute, clean and comfortable. Lots of outdoor seating provided. Food at Sunday's breakfast very slow - not too many activities - kids thought arcade was lame - pool surrounded by ugly hurricane fence - but there's plenty to do in surrounding area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. I apologize for the slow Sunday breakfast. We got slammed at 8am and it didn't stop. We pride ourselves on serving cooked to order breakfast. Arcades today are somewhat lame. The hurricane fence, lol, is chain link with small fabric by code.
Aug 09, 2014
We stayed in a delux cabin, absolutly beautiful inside and so comfortable! We drove 2 1/2 hrs to get here but it was so worth it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your nice words. Enjoy the rest of your summer. We hope to see you again soon.
Aug 05, 2014
Aug 05, 2014
Great Campground. We had a cabin and it worked out good. Water pressure was low but hey its a campground. Wish we could have stayed more to enjoy many of the activities

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We hope your family returns soon
Aug 04, 2014
Had a really nice time. Everyone is super friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. Unfortunately, lately it seems like only the people that are upset complete the surveys. We hope your family has a great summer.
Jul 24, 2014
Great place and lots to keep the kids busy!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a few days in one of our deluxe cabins. Your family was a joy to have stay with us. Have a great summer
Jul 22, 2014
Jul 10, 2014
Very enjoyable stay. KOA Kabins are very nice. The campground is small so we didn't use our bikes but the pool, hayrides, playground and activities were wonderful.
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

THIS REVIEW WAS FRAUD AND ALSO REMOVED FROM TRIP ADVISOR AFTER THEIR INVESTIGATION
Jun 24, 2014
Great campground but we were disappointed that Breakfast was not available on Saturday. Also the Kitchen was not opened until 7PM on Saturday night. What family with kids wants to eat that late. A real miss here.
May 30, 2014
LOW WATER PRESURE. freezer not defrosted could not use do to ice. Blinds broken no sheets. have to buy towels And this was a deluxe cabin!! could go on but to upset!!!
May 22, 2014
It is a bit far off of I-90. The people are great and the cabin was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. They were nice to read after a busy holiday weekend. Have a great summer.
May 05, 2014
Nov 03, 2013
Oct 24, 2013
Cabin was adorable and fit our needs. A couple little things did bother us- I had to keep fussing with the toilet to keep it from running, freezer was full of ice, work crew used loud offensive language while working on sewer lines on trailer site across from the porch we were sitting on and the site next to us; well within earshot of other guests and children. It was a great location for us.
Oct 21, 2013
Oct 20, 2013
Convenient to Northampton. Nice cabin. Clean facilities.
Oct 08, 2013
Sep 30, 2013
Sep 24, 2013
Sep 24, 2013
The hosts and staff were all friendly, hospitable and always accomodationg. Our cabin was very clean with more amenities than expected.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and your nice words. We hope to see you again next year. John & Sally
Sep 23, 2013
The cabin was very clean. The hot water was tricky to manage but not horrendous. The kitchen was well-stocked with utensils and cookware. We're already planning to return next year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your cabin had an on demand water heater, great for unlimited showers, but a little tricky in kitchen sink. John & Sally
Sep 18, 2013
I don't think that the issues we had were anyone's fault, but we had many: shower not draining, door getting stuck and a horrible smell from sewerage twice. The staff was fast and friendly, but I wouldn't have said no to a discounted rate. They had to come 4 times to fix these problems. I suppose I could have asked for a discount.

CAMPGROUND RESPONSE / COMMENTS:

You failed to mention that you had 2 families in the cabin. The kids slammed the bunkroom door so hard it locked. You left without paying for firewood. I don't mind negative comments when I earn them. John & Sally
Sep 17, 2013
The cabin was great it was new and had everything I needed .The grounds were nice and clean .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. It was a pleasure speaking to you and we look forward to seeing you again next year. John & Sally
Sep 15, 2013
Stayed in a small cabin with Tv, fridge, Microwave & coffee maker. I booked online so check in was quick & friendly. Gerry showed us round our cabin and explained there was currently fly issue from local fields but that was obviously not controllable by staff, better to be made aware. Cabin was clean & private bathroom was a bonus. WiFi was good. Quiet at night. Good overall stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and we hope to see you again soon. John & Sally
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