Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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Cabin Reviews

Aug 26, 2014
I was extremely pleased; the cabin was impeccable, and although a little tight for storage (luggage), it had everything we needed for our weeklong stay. We would definitely do this again!
Aug 19, 2014
Aug 13, 2014
Had a fun time. Kids love all.the.activities. we will.be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your family is a joy and we look forward to seeing you again next year.
Aug 11, 2014
Great place for families! The kids had a great time with all the activities, and all the staff were very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our deluxe cabins. Your kids were a lot of fun at the activities
Aug 11, 2014
We had a really great weekend at this location!!! The campground and cabin that we rented were smaller than we anticipated but very clean!! The staff was very friendly and made you feel like family!!! Two thumbs up!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Have a great summer.
Aug 10, 2014
Set in a gorgeous area of Mass. Large, has a nice walking path. Cabin very cute, clean and comfortable. Lots of outdoor seating provided. Food at Sunday's breakfast very slow - not too many activities - kids thought arcade was lame - pool surrounded by ugly hurricane fence - but there's plenty to do in surrounding area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. I apologize for the slow Sunday breakfast. We got slammed at 8am and it didn't stop. We pride ourselves on serving cooked to order breakfast. Arcades today are somewhat lame. The hurricane fence, lol, is chain link with small fabric by code.
Aug 09, 2014
We stayed in a delux cabin, absolutly beautiful inside and so comfortable! We drove 2 1/2 hrs to get here but it was so worth it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your nice words. Enjoy the rest of your summer. We hope to see you again soon.
Aug 05, 2014
Aug 05, 2014
Great Campground. We had a cabin and it worked out good. Water pressure was low but hey its a campground. Wish we could have stayed more to enjoy many of the activities

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We hope your family returns soon
Aug 04, 2014
Had a really nice time. Everyone is super friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. Unfortunately, lately it seems like only the people that are upset complete the surveys. We hope your family has a great summer.
Jul 24, 2014
Great place and lots to keep the kids busy!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a few days in one of our deluxe cabins. Your family was a joy to have stay with us. Have a great summer
Jul 22, 2014
Jul 10, 2014
Very enjoyable stay. KOA Kabins are very nice. The campground is small so we didn't use our bikes but the pool, hayrides, playground and activities were wonderful.
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

Not sure what we did to upset this camper. They were here one night and I brought a battery for the smoke alarm that afternoon. They didn't answer the door. Sorry there are kids toys in our front yard, but we have a 3 year old. If you don't like kids don't go to a family campground.
Jun 24, 2014
Great campground but we were disappointed that Breakfast was not available on Saturday. Also the Kitchen was not opened until 7PM on Saturday night. What family with kids wants to eat that late. A real miss here.
May 30, 2014
LOW WATER PRESURE. freezer not defrosted could not use do to ice. Blinds broken no sheets. have to buy towels And this was a deluxe cabin!! could go on but to upset!!!
May 22, 2014
It is a bit far off of I-90. The people are great and the cabin was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. They were nice to read after a busy holiday weekend. Have a great summer.
May 05, 2014
Nov 03, 2013
Oct 24, 2013
Cabin was adorable and fit our needs. A couple little things did bother us- I had to keep fussing with the toilet to keep it from running, freezer was full of ice, work crew used loud offensive language while working on sewer lines on trailer site across from the porch we were sitting on and the site next to us; well within earshot of other guests and children. It was a great location for us.
Oct 21, 2013
Oct 20, 2013
Convenient to Northampton. Nice cabin. Clean facilities.
Oct 08, 2013
Sep 30, 2013
Sep 24, 2013
Sep 24, 2013
The hosts and staff were all friendly, hospitable and always accomodationg. Our cabin was very clean with more amenities than expected.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and your nice words. We hope to see you again next year. John & Sally
Sep 23, 2013
The cabin was very clean. The hot water was tricky to manage but not horrendous. The kitchen was well-stocked with utensils and cookware. We're already planning to return next year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your cabin had an on demand water heater, great for unlimited showers, but a little tricky in kitchen sink. John & Sally
Sep 18, 2013
I don't think that the issues we had were anyone's fault, but we had many: shower not draining, door getting stuck and a horrible smell from sewerage twice. The staff was fast and friendly, but I wouldn't have said no to a discounted rate. They had to come 4 times to fix these problems. I suppose I could have asked for a discount.

CAMPGROUND RESPONSE / COMMENTS:

You failed to mention that you had 2 families in the cabin. The kids slammed the bunkroom door so hard it locked. You left without paying for firewood. I don't mind negative comments when I earn them. John & Sally
Sep 17, 2013
The cabin was great it was new and had everything I needed .The grounds were nice and clean .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and your nice words. It was a pleasure speaking to you and we look forward to seeing you again next year. John & Sally
Sep 15, 2013
Stayed in a small cabin with Tv, fridge, Microwave & coffee maker. I booked online so check in was quick & friendly. Gerry showed us round our cabin and explained there was currently fly issue from local fields but that was obviously not controllable by staff, better to be made aware. Cabin was clean & private bathroom was a bonus. WiFi was good. Quiet at night. Good overall stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and we hope to see you again soon. John & Sally
Sep 05, 2013
REALY NICE CAMPGROUND EMPLOYEES VERY FRIENDLY AND PEOPLE CAMPING VERY FRIENDLY CLEAN BIG SITES WILL DEFINETLY BE BACK

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice words. The deluxe cabins are enjoyed by all that stay in them. It was nice seeing you two sitting on the glider on the porch just watching the world go by. We hope to see you again soon. John & Sally
Sep 04, 2013
The counselors and others were all friendly and very helpful, especially Nellie. Our cabin was very clean also.

CAMPGROUND RESPONSE / COMMENTS:

Thanks, you are a joy to have as a guest. We will see you next year. John & Sally
Sep 03, 2013
The only reason I'm not giving 5 stars is because of the flies. We felt we were under siege while eating outside, and whenever we opened the door it seemed like they were taking that as invite to come on in. I know it's the outdoors, but there seemed to be a lot of the buggers. Otherwise, the KOA had fun activities, and the grounds were clean, our neighbors were respectful. We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Seems like there were more flies then usual this weekend and luckily for us they seemed to disappear as mysteriously as they appeared. Thanks for staying with us in our cabins and we hope to see you again next year. John & Sally
Sep 03, 2013
Amazing staff, transferred us to a lovely cabin to avoid rain and tent set up and went above and beyond by accepting an email from me on site to print concert tickets that I forgot to do before my journey. Super experience!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. You were so nice and we loved helping you. We hope you enjoyed the concert and wish you a safe trip home. John & Sally
Aug 26, 2013
I felt like we were being watched and harassed by the staff a bit too much but other than that we really enjoy this location.
Aug 25, 2013
Facilities and personel were top notch.However,despite a receipt showing paid full for 3 adults for a cabin,I was required to pay an additional $90.00 for the third adult.They cited a policy shown on the web site stating that extra adults are not until arrival.If so why show 3 adults and paid on receipt?Also,reservations were made by telephone not on line and the policy was not stated.They also tr

CAMPGROUND RESPONSE / COMMENTS:

All of our rates are for 2 adults and your children under 17. Extra adults are not charged until check in as many times plans change and extra adult doesn't come. Thank you for saying the nice things about our facilities I appreciate your honesty and hope we see you again as your group was great
Aug 19, 2013
We had a great time!! The children's activities all started on time for which I was very grateful!! The pool was very clean, the ice cream social was delicious! We would definitely return for another stay. We stayed in one of the pet friendly cabins. Worked out great for us as our dogs are 16 & 17 years old. We really can't kennel them due to their infirmities so again the cabin was perfect.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments. We know how important activities are for the kids and how they look forward to them, so starting on time is crucial and we strive for that every day. See you again soon. John & Sally
Aug 15, 2013
Aug 13, 2013
My family and I had such a wonderful weekend. The cabin we stayed in was the cutest little place. My girls had so much fun playing in the park and in the pool, playing volleyball, and attending most of the activities. You're staff was wonderful-very friendly, helpful, and professional. We will definitely come back again. :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much and we look forward to your family's return. John & Sally
Aug 11, 2013
Jul 16, 2013
Jul 15, 2013
Jul 15, 2013
Extremely helpful and friendly staff along made for a pleasant stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking your time to say nice things. We hope to see you again soon. John & Sally
Jul 09, 2013
Jul 06, 2013
Although it was a holiday weekend, the camp was very noisy. There was lots of activity with the staff and long term campers riding around in golf carts constantly. In addition, it was very buggy and wet perhaps because of the recent rain. We had a small puppy and the presence of many huge (and I mean huge) dogs made us all uncomfortable. On the positive side, the cabin was clean/comfortable.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for you experience at our campground However it was a Holiday weekend and being full and active should have been expected. Quiet hours are always enforced and despite the crowds it was very quiet after dark. We welcome well behaved dogs of all sizes. Have a great Summer. John & Sally
Jul 01, 2013
We stayed in one of the cabins. It was very clean. Our cabin was not stocked with plates/cups/utensils as we thought it would have been. When inquiring about the matter, the girl at the desk merely shrugged. At least we were able to buy some plastic cups/utensils and paper plates at their store.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry about the confusion. You reserved our basic cabin. ALL of our other cabins are stocked with everything you were looking for. We were all booked or we may have been able to upgrade you. Have a great day
Jul 01, 2013
Great. The people were pleasant The cabin was clean, well kept,comfortable& I enjoyed my stay. Looking forward to next time.
Jun 27, 2013
Jun 03, 2013
We stayed in a cottage, which was new, clean, comfortable and adorable. The price was right too. The customer service was good. The atmosphere was family oriented and yet quiet. The pancake breakfast was delicious.
Jun 03, 2013
There were a few frustrated acting folks in the office when I checked in, but the person behind the desk was very nice and told me everything I needed to know. The only thing that sort of bugged me was that the cabin I rented right in the most commonly used area, by cars and walkers. I felt like I was on display. LOVE LOVE LOVE the cabins though!!!!!!
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