Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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Campground Reviews

Jun 16, 2014
Only stayed for two nights. Staff was very helpful and pleasant. Campground was in fairly good condition. There were plenty of activities for the children and several amenities for the family to take advantage of. Way too many seasonal sites filled with lawn clutter, golf carts galore and other items that just take away the "camping" feeling.
Jun 15, 2014
Jun 13, 2014
Wifi signal was very low and no instruction in Ladies shower on how to operate shower.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we lost a couple repeaters for the wifi during a storm this week. We overnighted new ones and had it up and running by Saturday Noon. Sorry for the inconvienence
Jun 12, 2014
Jun 12, 2014
Nice stopover. Met friends there, had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping and we hope to see you again. Have a GREAT Summer
Jun 11, 2014
Jun 11, 2014
Jun 10, 2014
Jun 10, 2014
Older campground but in decent shape. The K9 camp needs lots of fence repair and the restroom/showers are small but clean. We booked a certain site area for the view we saw online but the pic must be a few years old everything was grown up so there was no nice view like the picture just ended up backed into some big bushes.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the thoughtful observations. With the long winter, we are slightly behind. But by the end of the week, all the overgrowth will be trimmed, restoring that great view and the dog park fencing will be addressed. Comments like this one are the most helpful. Have a GREAT Summer
Jun 10, 2014
Quiet and friendly....breakfast made to order every morning at 8am. 3 egg omelet, home made home fries, sausage and all the coffee and juice you can drink for 6 bucks! Friendly and own to earth staff. Can't beat it!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great comments. Breakfast is only Sunday mornings but we are glad you were here Sunday to enjoy it. Don & Merrie say Hi. Have a GREAT Summer
Jun 07, 2014
Jun 05, 2014
We stayed in our tent over Memorial Day weekend with our 3 children (ages 2, 4, & 6). The campgrounds were very well kept-thanks to Sarah & Scott Parker. Sarah kept the bathrooms spotless on a busy weekend, was super friendly, and gave our kids rides on her cart-MANY THANKS! The campground was noisier than we're used to, but everyone was kind and all were quiet when asked to settle at 11pm.
Jun 04, 2014
Bathrooms were disgusting. Owner voicing loudly comments/concerns that our dogs were an aggressive breed while holding the rabies papers in hand capturing the fact they were Olde English Bulldogs. Total disappointment - would not stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Not surprised by this review. This camper had very aggressive dogs by his own admission that don't belong in a campground. One was likely a Pit Bull but unfortunately vets now are willing to list Bull Dog on the rabies form. He was just in for the night. Should have sent him down the road
Jun 03, 2014
Jun 03, 2014
Nice wooded site. Campground was noisy at night, with neighbours partying well past midnight. Washrooms weren't too clean, and shower didn't drain well.

CAMPGROUND RESPONSE / COMMENTS:

Bathrooms are cleaned three times a day. Unfortunately, sometimes on a holiday weekend, it doesn't turn out to be enough. Campground does seem louder on Packed Holiday Weekends we apologize for that. This comment was brought up at our weekly staff meeting so we can improve. Have a GREAT Summer
Jun 02, 2014
Felt more like a trailer park then a Kampground a lot of seasonals with to much personal stuff around trailers. Staff here and people of Maine seem somewhat matter of fact, found them not just this camp but most people of Maine not very personable. The state was very scenic and did enjoy traveling throughout it.

CAMPGROUND RESPONSE / COMMENTS:

As you can tell this review was in error as we are in MASSACHUSETTS. This happens more then it should but is one downside of a large franchise system
Jun 02, 2014
Most all of the campers were permanent residents. Very clicky atmosphere that makes others feel unwelcome.

CAMPGROUND RESPONSE / COMMENTS:

This review surprised us as this was a first time camper who we spent a considerable amount of time with answering questions and helping set up. Thought they were very happy.
Jun 02, 2014
Very clean. Fun activities. All of my grandchildren had a ball.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice words and we had fun with your grandchildren also. Please bring them back soon. Have a great summer
May 31, 2014
We enjoyed a very warm late check in. They moved our site to make our set up easier. Highly recommend this campground.
May 30, 2014
We had a great time. People are very friendly. We are thinking about becoming seasonal campers here.
May 30, 2014
LOW WATER PRESURE. freezer not defrosted could not use do to ice. Blinds broken no sheets. have to buy towels And this was a deluxe cabin!! could go on but to upset!!!
May 30, 2014
nice area, nice people...not so nice bathhouses....whew! I could not bring myself to go in. Not up to KOA standards for sure.
May 29, 2014
May 29, 2014
Great stay. Very friendly staff as well as campers. The only negative was that our site 11 was grass covered and it was very wet with water puddles after the rain. A gravel surface would have allowed better drainage.
May 29, 2014
Always a great time. Lots of fun activities for everyone.
May 29, 2014
Our kids were busy from morning til night! We had a wonderful stay and will definitely be back again.
May 29, 2014
Great staff! I totally screwed up my reservation and showed up a week early. They moved some stuff around and fit me in! Thanks!
May 29, 2014
We had so much fun! There was so many things for the kids to do as well. All the staff were super helpful and friendly. We will definitely be returning for another camping trip!
May 29, 2014
The staff were very nice and the conditions excellent. It was everything we needed.
May 29, 2014
May 28, 2014
This campground exceeded our expectations! It was clean, the sites were nice and many we're wooded and private. The staff was friendly and there were plenty of things to keep the kids busy...all in all a great stay.
May 28, 2014
May 28, 2014
Amazing, friendly people lots to do in area will be back!
May 27, 2014
!st site in campground, every vehicle in and out went right by us, playground and bounchouse on either side.
May 27, 2014
Beautiful location and friendly staff. Lots of activities, great for families. Would've been fine except some people got very drunk and were loud until 1am. The quiet hours (starting at 11pm) were supposedly strictly enforced but my fiancee had to go ask the people to please quiet down. They threatened him, so then he was anxious all night, but luckily they quieted down.
May 25, 2014
Mostly seasonal a that have all kinds of add ons. Some seasonal sites are dirty while others are well maintained. The pull through sites are very narrow and close together leaving little room when slides are out. Impression was more like trailer park than campground. Roads in CG poorly maintained. Reservation staff did not appear to know which sites were more suitable for big rigs.

CAMPGROUND RESPONSE / COMMENTS:

We suggested one of our 75 foot long by 30 foot wide gravel driveway pull through sites located in the front of the campground. He insisted that wasn't big enough for a 40 ft motor home with slides. We chalk this up to...you cant please everyone, although we will continue to try.
May 25, 2014
only stayed one night, but seemed as if they are in the middle of a transition from a non-KOA to KOA...

CAMPGROUND RESPONSE / COMMENTS:

Not sure if this review is an error, as we have been a KOA for 6 years and have been awarded the President's award. We tried to contact this guest to follow up and received no response.
May 22, 2014
It is a bit far off of I-90. The people are great and the cabin was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. They were nice to read after a busy holiday weekend. Have a great summer.
May 22, 2014
Came in late and was greeted by a friendly person. Alway a good thing if you enjoy where you stay!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We really enjoyed talking with you and we wish you luck on your journey.
May 19, 2014
May 19, 2014
May 17, 2014
May 17, 2014
The Westhampton, MA campground was very accommodating.
May 15, 2014
This has to have been the best campground we have ever had the pleasure to stay at. The Fire Truck, Ice Cream Social and Mother's Day breakfast just were icing on the cake. Your employee Jerry was simply amazing and he is what made our stay and your campground top notch. Because of Jerry we will be back without a moments hesitation.
May 15, 2014
Although the entrance was not the finely manicured and tree-studded that I had found at other KOA's, the check-in was pleasant and helpful. The sites were very nice with new gravel. There was a playground and pool and a lake. Lots of work was being done, especially at the entrance. This park was very nice and I had a great stay.
May 14, 2014
As always, the weekend was filled with family friendly activities. Thanks!
May 13, 2014
May 12, 2014
Staff was not friendly at all which is to bad because a group of 5 or 6 ususlly go a few times throughout the year and no because of this we may not go back!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your difficulties when staying with us; however, there are 2 sides to every story. The core of this group are fun and respectful. Some others, however, are not & multiple members of this group canceled at the last minute. One even demanded a 7am check in.
May 10, 2014
We enjoyed the peace an quiet! KOA Staff was very friendly and helpful. It's a beautiful place to camp. Thank You so much. We will be back!
May 06, 2014

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