Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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Campground Reviews

Jul 14, 2014
Very noisy people in the site beside us - allowed their kids to run wild, screaming and shouting until late at night. Adult males sat outside talking in a very loud voice well after 'quiet' hour of 11 pm.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your noisy neighbors. Unfortunately, some people lack common courtesy. We spoke to that camper several times that night both before and after 11 pm. They were "asked" to leave first thing the next morning. Have a safe summer.
Jul 14, 2014
This KOA is a nice campground. The staff was so friendly, helpful and very willing to go out of their way to accommodate. The downside is: No dishwashing station, WIFI is extremely slow, the bathrooms are VERY outdated(mostly clean though). There were numerous activities for children and adults that were fun and very enjoyable.They really do try hard to make it a positive experience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. Due to your request/suggestion and the same from others this year, we will be adding 2 dish washing stations within a few weeks. Have a great summer.
Jul 14, 2014
Everything worked - water, electricity, pool, respect or quiet hours, good locationo

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Enjoy your trip
Jul 14, 2014
Convenient, free hot showers, plenty of options for kids to do Could use more bathrooms and showers but was very affordable and accommodating

CAMPGROUND RESPONSE / COMMENTS:

We do need to improve at the front desk, informing guests of our 3 separate restrooms, all with showers & laundry. Have a safe trip. See you soon.
Jul 13, 2014
Jul 13, 2014
Jul 13, 2014
Our stay was excellent a great turnaround for what it was a few years a go

CAMPGROUND RESPONSE / COMMENTS:

Thank you for acknowledging our hard work. Have a great summer
Jul 11, 2014
Jul 11, 2014
Jul 11, 2014
Jul 11, 2014
The campground was kept clean and served the basic functions needed, with a nice set of larger and 1' kiddie pools, however the folks running it seemed very overwhelmed and kept screaming at each other and their kids, which was awkward. Some sites were very close together. Others were better.
Jul 10, 2014
Very enjoyable stay. KOA Kabins are very nice. The campground is small so we didn't use our bikes but the pool, hayrides, playground and activities were wonderful.
Jul 10, 2014
we enjoyed our stay friendly staff
Jul 10, 2014
We really enjoyed being so close to the hamptons, it was great for visiting our family. Safe & secure, also kid friendly, & quiet!
Jul 10, 2014
Bathrooms are old and dirty, definitely not up to standards of KOA. Most KOAs we have stayed at have been short term stay over only but this one had long term residents which is a negative to us.

CAMPGROUND RESPONSE / COMMENTS:

This camper reserved for 2 adults and showed up with 4 and took offense to this being pointed out. Most if not all campgrounds in the northeast have seasonal campers do to our short season. Bathroom is always clean but older. They were here one night and not even close to seasonal section
Jul 08, 2014
Couldn't be happier everyone was so friendly and helpful
Jul 07, 2014
Friendly staff, great stay. It would be nice to have more than one shower at the main bathroom at this location. Also, the snack bar's selection of foods could be expanded. Overally, wonderful experience.
Jul 06, 2014
Great staff and a great campground. They need to have signs showing the way to the campground but it was really nice.
Jul 03, 2014
Jul 02, 2014
The location of the koa was great. Some of the koa employees were great. I also understandthat everyone there is on vacation but that doesnt mean that parents can be on vacation from there kids the kids ran all over the place including through my campsite and through other campsites one time nearly knocking over my grill. This all day and night got aggrivating.
Jul 02, 2014
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

THIS REVIEW WAS FRAUD AND ALSO REMOVED FROM TRIP ADVISOR AFTER THEIR INVESTIGATION
Jul 01, 2014
My son and I only stayed for 1 night but we had a blast! He loved the fishing and the camp was clean and everyone was so friendly and helpful.
Jun 29, 2014
If you're planning to stay in your rig and surf the web, go somewhere else. But if you are bringing kids and not into high-end resorts, it's a great place with pools for all ages, large playgrounds, and close to fun activities such as Eric Carle Museum and an amazing new dinosaur exhibit at the Springfield Science Museum. Very friendly and accommodating staff. Five-year-old grandson loved it.
Jun 29, 2014
Jun 29, 2014
Tent site too rocky.
Jun 29, 2014
The only complaint I have is on 6/27 without any prior warning they unplugged all of the campers for one hour to replace a transformer. Yes it was done in the middle of the day. I was working nights and sleeping days. I awoke to my camper being 86 degrees inside. My neighbor next door was out for a few hours with one of her dogs the other was inside. Thankfully he was fine. Notice should be given

CAMPGROUND RESPONSE / COMMENTS:

We did knock on every camper affected by this and all were informed. This was a power company upgrade and we were only given 2 hours notice. On the plus side upgrading a transformer is never a bad thing for a campground
Jun 26, 2014
I mostly enjoyed the excellent and respectful staff that koa of Northampton has thank you, see you soon
Jun 26, 2014
Jun 26, 2014
Great location, very clean, fantastic staff. Will definitely be back.
Jun 25, 2014
Jun 25, 2014
Nice camp ground over all, Staff are friendly and helpful. Restroom and laundry are the only things lacking.
Jun 25, 2014
This was my 2nd time staying here in the past three years. The folks operating this campground have made a great family place. Excellent place to stay in western Massachusett.
Jun 25, 2014
Jun 24, 2014
Great campground but we were disappointed that Breakfast was not available on Saturday. Also the Kitchen was not opened until 7PM on Saturday night. What family with kids wants to eat that late. A real miss here.
Jun 24, 2014
Jun 24, 2014
Jun 24, 2014
Wish it had more tent campers, other then that great!
Jun 24, 2014
The worst KOA ever! More seasonals than anything. KOA should visit this horrible place if you can find it.

CAMPGROUND RESPONSE / COMMENTS:

Whenever we have to speak to someone about quiet hours or other rules this is how they get even. We won the Presidents Award for 2014 so I guess this guest overstated. Hope he finds a campground that allows late night parties so he can give them a good review
Jun 21, 2014
Jun 20, 2014
An older campground with antiquated bath facilities. Not up to standards of any other KOA campground I have stayed at.

CAMPGROUND RESPONSE / COMMENTS:

Another camper we had to speak to about the quiet hours. These people always mention bathrooms in an effort to hurt us. Reviews like this are the price of running a quiet family campground
Jun 19, 2014
Jun 19, 2014
Nice campground for the $$. Very reasonably priced.
Jun 17, 2014
This campground appears to cater more toward the seasonal camper than the holiday/weekend audience. That said, the services offered to all is pretty impressive.
Jun 17, 2014
Jun 16, 2014
GREAT SITES AND ACTIVITIES!
Jun 16, 2014
It was a one night stop & go, it is difficult to give a true review but the welcome was good the grounds in excellent conditions.
Jun 16, 2014
Nice KOA. We had chosen a tent space that ended up being among the seasonal residents, a louder, more partying group. An employee suggested we re-locate to the "quieter" side of the campground, and they upgraded our site complimentary. Lots of fun activities in the campground. Staff very friendly and helpful.
Jun 16, 2014
Much cleaner than last year
Jun 16, 2014
Very relaxing and I give an extra 5 star on the fire truck ride my grandson can't stop talking about it! PS. next time more siren and lights. ;) This can be big for your camp!! I've been where they have jumping pillow and we had fun ,But the fire truck had me Extremely happy when I see my grandson smile and his eye glowing with joy. Thank you and I will be BACK. :)Grandpa bear Willie :)

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