Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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Campground Reviews

Jul 07, 2014
Friendly staff, great stay. It would be nice to have more than one shower at the main bathroom at this location. Also, the snack bar's selection of foods could be expanded. Overally, wonderful experience.
Jul 06, 2014
Great staff and a great campground. They need to have signs showing the way to the campground but it was really nice.
Jul 03, 2014
Jul 02, 2014
The location of the koa was great. Some of the koa employees were great. I also understandthat everyone there is on vacation but that doesnt mean that parents can be on vacation from there kids the kids ran all over the place including through my campsite and through other campsites one time nearly knocking over my grill. This all day and night got aggrivating.
Jul 02, 2014
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

THIS REVIEW WAS FRAUD AND ALSO REMOVED FROM TRIP ADVISOR AFTER THEIR INVESTIGATION
Jul 01, 2014
My son and I only stayed for 1 night but we had a blast! He loved the fishing and the camp was clean and everyone was so friendly and helpful.
Jun 29, 2014
If you're planning to stay in your rig and surf the web, go somewhere else. But if you are bringing kids and not into high-end resorts, it's a great place with pools for all ages, large playgrounds, and close to fun activities such as Eric Carle Museum and an amazing new dinosaur exhibit at the Springfield Science Museum. Very friendly and accommodating staff. Five-year-old grandson loved it.
Jun 29, 2014
Jun 29, 2014
Tent site too rocky.
Jun 29, 2014
The only complaint I have is on 6/27 without any prior warning they unplugged all of the campers for one hour to replace a transformer. Yes it was done in the middle of the day. I was working nights and sleeping days. I awoke to my camper being 86 degrees inside. My neighbor next door was out for a few hours with one of her dogs the other was inside. Thankfully he was fine. Notice should be given

CAMPGROUND RESPONSE / COMMENTS:

We did knock on every camper affected by this and all were informed. This was a power company upgrade and we were only given 2 hours notice. On the plus side upgrading a transformer is never a bad thing for a campground
Jun 26, 2014
I mostly enjoyed the excellent and respectful staff that koa of Northampton has thank you, see you soon
Jun 26, 2014
Jun 26, 2014
Great location, very clean, fantastic staff. Will definitely be back.
Jun 25, 2014
Jun 25, 2014
Nice camp ground over all, Staff are friendly and helpful. Restroom and laundry are the only things lacking.
Jun 25, 2014
This was my 2nd time staying here in the past three years. The folks operating this campground have made a great family place. Excellent place to stay in western Massachusett.
Jun 25, 2014
Jun 24, 2014
Great campground but we were disappointed that Breakfast was not available on Saturday. Also the Kitchen was not opened until 7PM on Saturday night. What family with kids wants to eat that late. A real miss here.
Jun 24, 2014
Jun 24, 2014
Jun 24, 2014
Wish it had more tent campers, other then that great!
Jun 24, 2014
The worst KOA ever! More seasonals than anything. KOA should visit this horrible place if you can find it.

CAMPGROUND RESPONSE / COMMENTS:

Whenever we have to speak to someone about quiet hours or other rules this is how they get even. We won the Presidents Award for 2014 so I guess this guest overstated. Hope he finds a campground that allows late night parties so he can give them a good review
Jun 21, 2014
Jun 20, 2014
An older campground with antiquated bath facilities. Not up to standards of any other KOA campground I have stayed at.

CAMPGROUND RESPONSE / COMMENTS:

Another camper we had to speak to about the quiet hours. These people always mention bathrooms in an effort to hurt us. Reviews like this are the price of running a quiet family campground
Jun 19, 2014
Jun 19, 2014
Nice campground for the $$. Very reasonably priced.
Jun 17, 2014
This campground appears to cater more toward the seasonal camper than the holiday/weekend audience. That said, the services offered to all is pretty impressive.
Jun 17, 2014
Jun 16, 2014
GREAT SITES AND ACTIVITIES!
Jun 16, 2014
It was a one night stop & go, it is difficult to give a true review but the welcome was good the grounds in excellent conditions.
Jun 16, 2014
Nice KOA. We had chosen a tent space that ended up being among the seasonal residents, a louder, more partying group. An employee suggested we re-locate to the "quieter" side of the campground, and they upgraded our site complimentary. Lots of fun activities in the campground. Staff very friendly and helpful.
Jun 16, 2014
Much cleaner than last year
Jun 16, 2014
Very relaxing and I give an extra 5 star on the fire truck ride my grandson can't stop talking about it! PS. next time more siren and lights. ;) This can be big for your camp!! I've been where they have jumping pillow and we had fun ,But the fire truck had me Extremely happy when I see my grandson smile and his eye glowing with joy. Thank you and I will be BACK. :)Grandpa bear Willie :)
Jun 16, 2014
Only stayed for two nights. Staff was very helpful and pleasant. Campground was in fairly good condition. There were plenty of activities for the children and several amenities for the family to take advantage of. Way too many seasonal sites filled with lawn clutter, golf carts galore and other items that just take away the "camping" feeling.
Jun 15, 2014
Jun 13, 2014
Wifi signal was very low and no instruction in Ladies shower on how to operate shower.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we lost a couple repeaters for the wifi during a storm this week. We overnighted new ones and had it up and running by Saturday Noon. Sorry for the inconvienence
Jun 12, 2014
Jun 12, 2014
Nice stopover. Met friends there, had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping and we hope to see you again. Have a GREAT Summer
Jun 11, 2014
Jun 11, 2014
Jun 10, 2014
Jun 10, 2014
Older campground but in decent shape. The K9 camp needs lots of fence repair and the restroom/showers are small but clean. We booked a certain site area for the view we saw online but the pic must be a few years old everything was grown up so there was no nice view like the picture just ended up backed into some big bushes.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the thoughtful observations. With the long winter, we are slightly behind. But by the end of the week, all the overgrowth will be trimmed, restoring that great view and the dog park fencing will be addressed. Comments like this one are the most helpful. Have a GREAT Summer
Jun 10, 2014
Quiet and friendly....breakfast made to order every morning at 8am. 3 egg omelet, home made home fries, sausage and all the coffee and juice you can drink for 6 bucks! Friendly and own to earth staff. Can't beat it!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great comments. Breakfast is only Sunday mornings but we are glad you were here Sunday to enjoy it. Don & Merrie say Hi. Have a GREAT Summer
Jun 07, 2014
Jun 05, 2014
We stayed in our tent over Memorial Day weekend with our 3 children (ages 2, 4, & 6). The campgrounds were very well kept-thanks to Sarah & Scott Parker. Sarah kept the bathrooms spotless on a busy weekend, was super friendly, and gave our kids rides on her cart-MANY THANKS! The campground was noisier than we're used to, but everyone was kind and all were quiet when asked to settle at 11pm.
Jun 04, 2014
Bathrooms were disgusting. Owner voicing loudly comments/concerns that our dogs were an aggressive breed while holding the rabies papers in hand capturing the fact they were Olde English Bulldogs. Total disappointment - would not stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Not surprised by this review. This camper had very aggressive dogs by his own admission that don't belong in a campground. One was likely a Pit Bull but unfortunately vets now are willing to list Bull Dog on the rabies form. He was just in for the night. Should have sent him down the road
Jun 03, 2014
Jun 03, 2014
Nice wooded site. Campground was noisy at night, with neighbours partying well past midnight. Washrooms weren't too clean, and shower didn't drain well.

CAMPGROUND RESPONSE / COMMENTS:

Bathrooms are cleaned three times a day. Unfortunately, sometimes on a holiday weekend, it doesn't turn out to be enough. Campground does seem louder on Packed Holiday Weekends we apologize for that. This comment was brought up at our weekly staff meeting so we can improve. Have a GREAT Summer
Jun 02, 2014
Felt more like a trailer park then a Kampground a lot of seasonals with to much personal stuff around trailers. Staff here and people of Maine seem somewhat matter of fact, found them not just this camp but most people of Maine not very personable. The state was very scenic and did enjoy traveling throughout it.

CAMPGROUND RESPONSE / COMMENTS:

As you can tell this review was in error as we are in MASSACHUSETTS. This happens more then it should but is one downside of a large franchise system

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