Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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Campground Reviews

Jul 21, 2014
Jul 21, 2014
Jul 21, 2014
They were very helpful and made me feel welcome.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and we look forward to seeing you this fall
Jul 21, 2014
Just awesomely wonderful. Many amenities without leaving behind camping magic. Many activities for kids and grown ups to have fun together. I'll definitely will be back!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. We do work hard to balance activities with old fashion camping.
Jul 20, 2014
Awesome!

CAMPGROUND RESPONSE / COMMENTS:

Thanks
Jul 19, 2014
Toilet-shower-infrastructure very poor, insufficient! People nice and helpful.

CAMPGROUND RESPONSE / COMMENTS:

I also apologize for the staff not informing you of the other 2 larger and renovated restrooms located in the campground. Have a great summer
Jul 18, 2014
Jul 17, 2014
Jul 17, 2014
Lack of shady spots but that's how it is. For a campground of this size I was surprised there was only 1 toilet & 1 washer. We traveled out West last visiting National Parks staying at KOAs or private campgrounds & never paid 2.75 to wash clothes & 1.75 to dry. These places offered more of both. The owner & her family were having a disagreement outside the office over a security pass.Not 2friendly

CAMPGROUND RESPONSE / COMMENTS:

I apologize that my staff did not inform you of the other 2 Restrooms with laundry rooms located in the campground. The site type you requested was for open and sunny, we have wooded sites located throughout the campground. Have a great summer
Jul 17, 2014
everything great,thanks !!!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comment
Jul 17, 2014
When i arrived it was already closed, but George LaClaire greeted me like family and escorted me to my tent lot. An envelope was also waiting for me will all the necessary info. I was well taken care of for the weekend. Facilities were great and clean... Thank You job well done!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such nice words. I will pass your remarks on to George.
Jul 16, 2014
We LOVE staying at this campground. The staff is so very friendly and make everyone feel like part of the family. The place is so very kid friendly. Our Grandkids really look forward to our camping trip every summer.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us each year. We look forward to your visit every year, too.
Jul 15, 2014
Jul 15, 2014
enjoyed live band

CAMPGROUND RESPONSE / COMMENTS:

Thanks. We only do the live band once a year during our pig roast. That band is popular and has played for us the past 2 seasons. Have a safe summer!
Jul 15, 2014
Just needed a place for the evening. Perfect. Very nice people working there too.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and taking your time to give us positive feedback. We wish you safe travels
Jul 15, 2014
Love coming to this campground the owners are great and willing to help any way possible. I will be coming back again

CAMPGROUND RESPONSE / COMMENTS:

Your family is wonderful. So glad your dog is a camper. Now just 2 more dogs to go. Good luck
Jul 14, 2014
Jul 14, 2014
Jul 14, 2014
Best time we had. Our group can't wait to come back. The Kelsey's went out of their way for us during a very busy weekend. Thank you so much.
Jul 14, 2014
My family and I had a very good time during our stay at northampton koa. The staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and taking your time to post a positive review. Have a great summer
Jul 14, 2014
managers/owners? was very accomodating & were generally nice people. nice stay

CAMPGROUND RESPONSE / COMMENTS:

Thanks Its always nice to get positive feedback from campers who spend several days with us. Safe travels
Jul 14, 2014
This was our 2nd stay at this KOA. Thank U to Sally for going above & beyond. I was a difficult reservation, she managed it with ease. We ended up on an amazing site. I tip my hat off to her & all she does. Then there is Jerry again our reason for returning. My kids now see a yellow shirt & yell "JERRY" He is welcoming, made sure inconsiderate neighbors were quieted quickly. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thanks guys, see you next year
Jul 14, 2014
Very noisy people in the site beside us - allowed their kids to run wild, screaming and shouting until late at night. Adult males sat outside talking in a very loud voice well after 'quiet' hour of 11 pm.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your noisy neighbors. Unfortunately, some people lack common courtesy. We spoke to that camper several times that night both before and after 11 pm. They were "asked" to leave first thing the next morning. Have a safe summer.
Jul 14, 2014
This KOA is a nice campground. The staff was so friendly, helpful and very willing to go out of their way to accommodate. The downside is: No dishwashing station, WIFI is extremely slow, the bathrooms are VERY outdated(mostly clean though). There were numerous activities for children and adults that were fun and very enjoyable.They really do try hard to make it a positive experience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. Due to your request/suggestion and the same from others this year, we will be adding 2 dish washing stations within a few weeks. Have a great summer.
Jul 14, 2014
Everything worked - water, electricity, pool, respect or quiet hours, good locationo

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Enjoy your trip
Jul 14, 2014
Convenient, free hot showers, plenty of options for kids to do Could use more bathrooms and showers but was very affordable and accommodating

CAMPGROUND RESPONSE / COMMENTS:

We do need to improve at the front desk, informing guests of our 3 separate restrooms, all with showers & laundry. Have a safe trip. See you soon.
Jul 13, 2014
Jul 13, 2014
Jul 13, 2014
Our stay was excellent a great turnaround for what it was a few years a go

CAMPGROUND RESPONSE / COMMENTS:

Thank you for acknowledging our hard work. Have a great summer
Jul 11, 2014
Jul 11, 2014
Jul 11, 2014
Jul 11, 2014
The campground was kept clean and served the basic functions needed, with a nice set of larger and 1' kiddie pools, however the folks running it seemed very overwhelmed and kept screaming at each other and their kids, which was awkward. Some sites were very close together. Others were better.
Jul 10, 2014
Very enjoyable stay. KOA Kabins are very nice. The campground is small so we didn't use our bikes but the pool, hayrides, playground and activities were wonderful.
Jul 10, 2014
we enjoyed our stay friendly staff
Jul 10, 2014
We really enjoyed being so close to the hamptons, it was great for visiting our family. Safe & secure, also kid friendly, & quiet!
Jul 10, 2014
Bathrooms are old and dirty, definitely not up to standards of KOA. Most KOAs we have stayed at have been short term stay over only but this one had long term residents which is a negative to us.

CAMPGROUND RESPONSE / COMMENTS:

This camper reserved for 2 adults and showed up with 4 and took offense to this being pointed out. Most if not all campgrounds in the northeast have seasonal campers do to our short season. Bathroom is always clean but older. They were here one night and not even close to seasonal section
Jul 08, 2014
Couldn't be happier everyone was so friendly and helpful
Jul 07, 2014
Friendly staff, great stay. It would be nice to have more than one shower at the main bathroom at this location. Also, the snack bar's selection of foods could be expanded. Overally, wonderful experience.
Jul 06, 2014
Great staff and a great campground. They need to have signs showing the way to the campground but it was really nice.
Jul 03, 2014
Jul 02, 2014
The location of the koa was great. Some of the koa employees were great. I also understandthat everyone there is on vacation but that doesnt mean that parents can be on vacation from there kids the kids ran all over the place including through my campsite and through other campsites one time nearly knocking over my grill. This all day and night got aggrivating.
Jul 02, 2014
Jul 02, 2014
We are very disappointed in KOA at this point. From the check in where it looks like a hoarder resides to the promised mountain view if we look to the left from our cabin. Terrible! We will post pictures on Trip Advisor. Also our smoke alarm needed a new battery. The KOA worker came back and said that the owner would get one the next day. I am a retired firefighter so we got a battery ourselves.

CAMPGROUND RESPONSE / COMMENTS:

THIS REVIEW WAS FRAUD AND ALSO REMOVED FROM TRIP ADVISOR AFTER THEIR INVESTIGATION
Jul 01, 2014
My son and I only stayed for 1 night but we had a blast! He loved the fishing and the camp was clean and everyone was so friendly and helpful.
Jun 29, 2014
If you're planning to stay in your rig and surf the web, go somewhere else. But if you are bringing kids and not into high-end resorts, it's a great place with pools for all ages, large playgrounds, and close to fun activities such as Eric Carle Museum and an amazing new dinosaur exhibit at the Springfield Science Museum. Very friendly and accommodating staff. Five-year-old grandson loved it.
Jun 29, 2014
Jun 29, 2014
Tent site too rocky.
Jun 29, 2014
The only complaint I have is on 6/27 without any prior warning they unplugged all of the campers for one hour to replace a transformer. Yes it was done in the middle of the day. I was working nights and sleeping days. I awoke to my camper being 86 degrees inside. My neighbor next door was out for a few hours with one of her dogs the other was inside. Thankfully he was fine. Notice should be given

CAMPGROUND RESPONSE / COMMENTS:

We did knock on every camper affected by this and all were informed. This was a power company upgrade and we were only given 2 hours notice. On the plus side upgrading a transformer is never a bad thing for a campground
Jun 26, 2014
I mostly enjoyed the excellent and respectful staff that koa of Northampton has thank you, see you soon

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