Northampton / Springfield KOA

Open April 22 - October 29

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Jun 27, 2016
Many activities for the kids and a nice pool too. The staff was very friendly.
Jun 27, 2016
They are very friendly. I feel like home and very comfortable.
Jun 27, 2016
Nice place lots of activities for everyone. Only complaint was the pool was closed one day, the day I wanted to use it of course, and I didn't see any comments or notice it would be closed.
Jun 27, 2016
Very nice people, clean, would come again
Jun 27, 2016
VERY CLEAN LOVE ALL THE ACTIVITIES WITH KIDS THIS IS A VERY GOOD CAMPGORUND WILL BE COMING SOON
Jun 27, 2016
The staff in the office are fantastic, staff around the grounds are great!!! I camp by myself because my wife is in the hospital, this KOA staff make me feel like I'm part of their KOA family. That's why I keep coming back. Grounds are very well kept, pool is very clean and lots of fun activities going on!!!
Jun 27, 2016
Staff very friendly,hamburgers were great.area very pretty
Jun 27, 2016
Everyone was friendly but the condition of the campground was a disappointment. I didn't like that there was only one shaded area at the pool to sit under and that when I was sitting at my site someone came by and sprayed chemicals on nearby weeds.

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the staff member spraying near you and I have retrained all staff regarding landscaping near guests. We were down to one shade as a storm wiped out 2 others and we were waiting replacements Have a great summer.
Jun 27, 2016
This site is like a tenement campground. No space, no privacy, no care or attention to detail. I may as well have been parked in my driveway, only the landscape would've been nicer.

CAMPGROUND RESPONSE / COMMENTS:

I sent you an email, please reply, My records show you checking in after dark and leaving in the early AM. Either we did something to upset you or you confused us with a different campground. I am awaiting your response so we can correct anything we may have done. Safe Travels.
Jun 26, 2016
Pull through sites were new, fairly level, connections were excellent. Great for a day or two stop over.
Jun 26, 2016
Jun 24, 2016
hard to get to--way off the beaten path but adquate
Jun 24, 2016
Great location for the hiking I wanted to do in the area.
Jun 24, 2016
Nice campground. Needs more pull through sites.
Jun 24, 2016
Found the staff to be friendly. Wifi worked well. Would stay here again.
Jun 24, 2016
Only thing I didn't like is how close my trailer was to tye road. Quite dangerous if someone wasn't to be paying attention. WiFi works great had no issues. Alot of the rv parks have insufficient WiFi coverage. Bravo.
Jun 21, 2016
Was a good experience here. 4 Stars instead of 5 because despite the site description stating: "Over 85 feet long with gravel driveways double sewer drops, ..." and specifically booking it for the double sewer drop, Site 8 only has a single sewer drop. Would have preferred empty site 10 which had double! WIFI could also be better, especially this close to the office!
Jun 21, 2016
I feel in home at this place👌🏽love it just perfect for me and my family.
Jun 21, 2016
Your staff and facility are very nice except for housekeeping. Dishes were filthy, dust on fans and shades very thick
Jun 21, 2016
we love this campground! my kids are safe and there is always something for them to do. the grounds and facilities are always clean and the staff is great-
Jun 20, 2016
This is a very comfortable and enjoyable park. We enjoyed watching the people and kids on the wagon ride and the fire engine. The pool and playground areas are well appointed and very clean. The landscaping is beautiful. The K9 park is large and well maintained. If you want a friendly, clean and neat park stay here.
Jun 20, 2016
We had fun. Two bad experiences at the store. At first the woman who checked us in she was not personable or welcoming at all secondly later in the day we went to the store and the clerk could not figure out how much an ice cream cost and we were standing there as the line built up and I told her forget it then I asked for candy sticks and again she could not figure out how much those cost.
Jun 16, 2016
Great place! Most well kept KOA we've stayed at. These folks take camping seriously. We'll be back!!
Jun 13, 2016
I loved every second of it the staff and the people were amazing everybody wanted to say hello stopped and have a conversation it felt like I was not in Massachusetts and one particular employee his name was Dustin he was really cool stopped and had a conversation helped us with anything we needed very polite very respectful I would be highly likely to recommend this to someone else and I am defi
Jun 13, 2016
Very nice campground. Lots of activities for kids.
Jun 13, 2016
Very clean
Jun 13, 2016
I forgot to add my two adult children when we checked in and they chased us down at the campsite and I had to go to the office right then. The showers were small and old. Water took at least five minutes to get hot in the shower. It just wasn't a good stop for us.

CAMPGROUND RESPONSE / COMMENTS:

You were asked how many adults and you said 2. Just because you got caught is not a reason to trash us. Have a great summer
Jun 13, 2016
We had a terrible experience when we try to check in the lady was so rude and unprepair to deal with guest she told us to go back home because they would not accept 5 person in a cabin, the extra person was a one year old then we told her that we could split the kids since we had 3 cabins but she keep her arrogance and make everyone even the kids feel very unconfortable. Dirty pool and inflatable

CAMPGROUND RESPONSE / COMMENTS:

For safety reasons we strictly enforce the 4 person limit on our small cabins and yes a 18 month old is a person. You knew this before arrival. It was me that suggested a child sleep in a different cabin. Also check out was 11 am and I let you stay past 3pm so how bad could it be. Please be honest!
Jun 11, 2016
Pretty place. Workampers and staff friendly and helpful. Would have appreciated more food items and paper products in store since no close by grocery store. Distance between turns would have been helpful in the directions.
Jun 10, 2016
Ok fo night stopover
Jun 10, 2016
Out standing
Jun 08, 2016
We loved the wooded area and the services were excellent. It appears that campsite is extremely active.
Jun 08, 2016
Called last minute right before closing and didn't have the correct amp, they secured a spot for us and provided an amp that would convert our usage. It was a pleasure staying and dog friendly! I'd stay again in a heart beat!!
Jun 07, 2016
I brought my Girl Scout troop to this campground. The staff was more than accommodating for our group and they had plenty for them to do right on the campground. I would definitely recommend this campground to another troop!!
Jun 07, 2016
Jun 06, 2016
From the road campground looks uninviting (construction equipment and house looks like a hoarders dwelling. We arrived just before 4pm and office was locked and only phone #'s were automated. Someone finally showed up approx 30 minutes later. Not at all up to KOA standards. wi-fi would not work with Iphone, the main reason we stayed at this park was for wi-fi.
Jun 06, 2016
Good and helpful hosts would stay again
Jun 05, 2016
We really enjoyed our stay at your campground. You folks are very accommodating and keep the grounds up really nice. We will be back. We loved it last year that's why we came back. hopefully, when we go back we'll have friends in their new camper. Enjoy your summer . Bruce and Phyl
Jun 05, 2016
We were in the area for only one night but we knew this KOA from staying there a few years ago. The staff is so warm, friendly and knowledgeable. They make you feel welcome right from the minute you walk into the office. We didn't get to enjoy any of the activities as our schedule didn't allow. It is a nice campground and we will return sometime in the future.
Jun 03, 2016
Jun 03, 2016
Jun 02, 2016
Jun 02, 2016
Park was clean, many good activities. Check in was a breeze, well organized. Liked the kiddy pool. Playground was nice hope you continue to build upon what the park has now going forward.
Jun 02, 2016
Jun 01, 2016
The owners and staff are very friendly & help out with anything they can. This was the fourth time my husband and I set up our tent at our favorite campsite. It's always quiet and relaxing; the way we like it. Plus the bathrooms are convenient & cleaned often. We'll be back!!
Jun 01, 2016
The new 85 ft sites are nice! The campground store is small compared to other KOAs I stayed in. Area for motorcycle riding is awesome! Bathrooms are way too small for the amount of campers. Besides that the place is a good time for familes
Jun 01, 2016
We stayed while attending a wedding. We arrived at midnight and were greeted by Jerry. He helped us get to our site and park our camper. When we were ready to leave, we had some issues with draining our sewage. Our neighbor (with a permanent site) called Jerry. He helped us out and got us on our way. He was awesome. The neighbors were friendly. We highly recommend this campground.
Jun 01, 2016
Great site, not strict on too many rules, friendly, helpful staff.
Jun 01, 2016
This wasn't my favorite KOA. The bounce house was filthy. There was an issue between a teenager and young man in his 20s (that was pretty heated), and the young KOA employee just sat on a bench, and didn't even look up from his phone. We probably won't return.
Jun 01, 2016
 

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