Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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Campground Reviews

May 31, 2015
Love the new dishwashing stations!! Sad the fire truck was not working (favorite part of campground). Love the busy activities.
May 29, 2015
When I looked at the map after I found out our site # I asked to be moved because it was next to a bouncy house. I was told the bouncy house was gone. It was still there and there was also a fire truck and a tractor ride and the basketball court. People waiting for the ride on the truck and tractor ride hung out in front of our camper. You had to climb a huge hill to pavilion. Teens were bored.

CAMPGROUND RESPONSE / COMMENTS:

I apologize again for your site location but as we explained then it was a holiday weekend and you demanded a site with full hookups after reserving a water and electric site. We hope the rest of your summer is enjoyable
May 28, 2015
We had a good time. We camped with a group where our kids are much older, but there was so many activities for the younger children! Facilities were clean and the staff very friendly. The seasonal campers tended to keep to themselves - but that was ok since we had our own group.
May 28, 2015
We love this campground as my family with 3 kids have a blast. This KOA has lots of activities for the kids and adults. We always love it here. Thanks again!
May 28, 2015
Wonderful staff, countless activities for the children, great pool and playground. Clean grounds and quiet hours were well respected. We loved it!
May 28, 2015
May 28, 2015
nice, flat pull-in spot with full hook-ups. Perfect for a travel night on the road.
May 28, 2015
Amazing! Staff was extremely helpful and friendly. Clean bathrooms/showers and dish washing stations. Cozy wooded sites and a ton of stuff to do to keep us and our kids busy and happy. Definitely making this a must every year!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Everyone enjoys site 128 do to its privacy and convenient location to restrooms. We added the dish washing stations last year and people love them. See you again next year. Safe travels
May 28, 2015
We camped in the grassy area in the back of the campground. The sites were really nice however we wished it was full hookup, not just water and electric. In fact they seemed nicer than the "better" sites near the pool. The sites in the front of the campground seemed a little tight. Overall staff was pleasant, it was clean and well kept. Firewood was reasonably priced. Pet friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We apologize for not meeting your site requirements but on Holiday weekends the full hookup sites book early. Have a great summer
May 28, 2015
This KOA is all about families. It resembles a summer community more than a campground. If you're looking for "glamping" or "roughing it" this isn't for you, but if you're looking for a place where everyone talks to each other and kids roam in packs from the pond to the game room to the pool, then this is for you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting such positive comments. We pride ourselves on offering a clean safe camping experience for families as well as those without kids of their own. Have a great summer
May 28, 2015
It was excellent all around

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us over the holiday. We enjoyed having your family and your kids were great. Have a great summer
May 27, 2015
We enjoyed ourselves very much and can't wait to come back again. Your staff fixed our grill and camper. I only wish they would take a small tip for their expert work and friendliness! The area is beautiful and peaceful. I'm really seriously considering a Seasonal site someday. Thank you Bob & Jean Bathgate
May 27, 2015
May 27, 2015
Our family had a fantastic Memorial day weekend at the KOA. Well organized events and activities, clean bathrooms, and VERY friendly staff made it great. Quiet hours were enforced even though there was a large group across from our site. Everything was top notch!!!
May 27, 2015
May 27, 2015
Great place to stay. They really make you feel like family
May 27, 2015
Staff was very helpful. Very enjoyable stay.
May 27, 2015
Overall outstanding from staff to clean bathrooms! The kids were disappointed there was no bouncy pillow though.
May 27, 2015
Many improvements have been made. The campground is looking great! One other nice improvement would be calcium sprayed on the roads to keep the dust down. Thanks see you again soon!
May 27, 2015
May 27, 2015
Clean cabin and grounds but the common bathrooms left much to be desired as they were very filthy and smelly. The pool was not heated, and was told over the phone that it was. I was told that checkout was at 1:00, but the welcome packet had a weekend agenda with a 3:00 checkout. Then a housekeeper went to my cabin door to ask when I was leaving because checkout was at 11:00. VERY UPSETTING.
May 27, 2015
The campground offered plenty of activities for the kids with the drawback being our site was so far away from all activities. Had we been able to choose a site(we were told they were assigned on arrival) we would not have chosen to push a carriage or carry a two yr old up hill several times a day. tent site was all rocky and our trailer site was a whirlwind of sand at the passing of cars, carts

CAMPGROUND RESPONSE / COMMENTS:

I apologize for your poor experience with us. I try to be as descriptive as possible with the site descriptions and you reserved online choosing a site away from the recreation. Do to the Holiday weekend we were unable to offer a closer site as we normally do. Have a great summer
May 27, 2015
Such a great time and place. My first KOA experience and at the end of the trip - I booked another stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us in one of our cabins. They do help in making camping enjoyable for the new campers. See you later this summer
May 27, 2015
Looks like they are trying to fix up the place. The staff is helpful and nice. We felt the snack bar wasn't completely sanitary and they kept interrupting us to water our sod?

CAMPGROUND RESPONSE / COMMENTS:

I apologize for having to water the sod. Those sites were brand new and do to the tough winter we were behind. Sod was installed as we didn't have time for hydroseed and didn't want to cancel your holiday weekend. The grass is all grown in now and the sites look great. Have a great summer
May 27, 2015
We have stayed here a number of times. Had a 50 amp back in near the playground and pool. Great location for our grand kids. Only issue was very low voltage in the 106 V range. This would be an issue with a/c's running.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us over the holiday. Please let us know of any problems why you are hear so we can address them. I checked the electric on you site after getting this review and corrected the problem. We hope you have a great summer
May 22, 2015
May 19, 2015
Good. Thanks
May 19, 2015
We had a great time.
May 18, 2015
Our weekend was fantastic. The campground was very clean and all the employees were super nice.
May 18, 2015
May 18, 2015
Very friendly staff but the pull through sites were on the small side with no shade or screening trees

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review. Our new 90 foot pull thrus open this weekend. Please try one next time you are in our area
May 16, 2015
Friendly and informative check-in. All services worked well and appreciated the level pull-thru site.
May 16, 2015
Fine as a destination CG but too far off the hwy for an overnight while traveling. Pull thru was conveniently located w easy in/out. Office staff accommodating.
May 15, 2015
Staff was very helpful and friendly. Bathhouse showers had no hot water which was not fun!
May 13, 2015
We stay 2 or 3 times a year. But the site we had with full hookups. The wifi didn't reach us. Wifi should be thew out the campground. And the picnic table was is bad shape at this sight. Other than that we like going there.
May 12, 2015
not a true koa
May 12, 2015
We enjoyed the campground with the exception of the dust from the dirt roads. It would make a huge difference if the 5 mile per hour speed limit was enforced. The biggest offenders were the people using the golf carts.
May 12, 2015
Internet was great. The site we had was a little too open for me. It was quiet and the staff was very friendly.
May 12, 2015
Everyone was super friendly. The pool needs to be heated for early season camping.
May 12, 2015
May 12, 2015
Friendly staff and nice facilities
May 07, 2015
An outstanding KOA base camp; able to visit all the great sites of NW MA...campground nicely settled in area surrounded by farm fields, mountains, trees. Enjoyed our stay....would stay again! Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us on opening weekend and I am glad you like our area of the State. We look forward to your return later this summer
May 06, 2015
Very friendly and accommodating staff!
May 06, 2015
Nice quiet place to stay
May 06, 2015
This seems largely a seasonal usage park, with many closed up, well loved trailers still closed up. Staff were very friendly and helpful, the showers near our site were clean but marginal.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We were opening that weekend due to the Long winter so many trailers were still tarped. We require all tarps to be removed by May 15 and keep our seasonal campsites to less then 25% of our total number of sites. Have a great Summer
Apr 28, 2015
Apr 26, 2015
Campground was nice and the staff was very friendly and welcoming!
Apr 26, 2015
Nov 06, 2014
TV went out could not get cable to work, also could not get my E-mail for two weeks.

CAMPGROUND RESPONSE / COMMENTS:

Once you called the office, that you did not have cable, we were right on it. Your cable was broken and we were happy to loan you one of ours for your stay. I'm sorry you weren't able to get your computer fixed while you were here, but you were told that you could check emails in the computer room.
Nov 04, 2014

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