Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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Campground Reviews

Sep 04, 2013
From the first moment we felt welcomed like family! The entire staff was courteous, helpful, fun, encouraging and always around. We never had to look to far to find a yellow shirt with a very friendly face. Great activities for kids and adults alike. Clean restrooms and grounds. Lovely setting among with trees and open space. Great variety of sites. Seasonal campers were wonderful. We will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. They were great to read after a hectic Labor Day Weekend. We enjoyed speaking to you at the pool Tuesday after all the chaos ended. I will be reading this at our weekly staff meeting. Have a great trip. John & Sally
Sep 04, 2013
Found it to be a quiet campground, even though it was the labor day weekend. The desk clerk was very friendly and accomadating.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice review we take pride in providing a safe clean and peaceful camping experience for those looking to get away as well as a full activity list for those looking for that. It can be quite a balancing act at times. Have a safe trip. John & Sally
Sep 04, 2013
The counselors and others were all friendly and very helpful, especially Nellie. Our cabin was very clean also.

CAMPGROUND RESPONSE / COMMENTS:

Thanks, you are a joy to have as a guest. We will see you next year. John & Sally
Sep 04, 2013
we had fun and met new friends and the cost was affordable for a 3-day holiday weekend. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks guys we try to keep the rates affordable for families. I am glad your kids had so much fun. They were so polite. See you next year. John & Sally
Sep 04, 2013
The activities for the children are great, always something going on . The only bad thing about the campground is all the flies. This was my second time going there and they were the same way last year .

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice words. Being next to a farm we seem to get flies this week every year. Luckily, we have figured out how to control them and they last less then a week. John & Sally
Sep 03, 2013
Everyone at this campground is very nice. The owners are very helpful and even fixed our camper when the battery wasn't working right. We've been many times and enjoy the many activities throughout the day and night, the pool, the beautiful playground, and the fire truck and wagon rides. We'll definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us again. Your family is all ways a delight and the conversations I have with your son while driving the fire truck are a lot of fun. Cant wait to see you guys again next year and see how the kids have grown. John & Sally
Sep 03, 2013
The only reason I'm not giving 5 stars is because of the flies. We felt we were under siege while eating outside, and whenever we opened the door it seemed like they were taking that as invite to come on in. I know it's the outdoors, but there seemed to be a lot of the buggers. Otherwise, the KOA had fun activities, and the grounds were clean, our neighbors were respectful. We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Seems like there were more flies then usual this weekend and luckily for us they seemed to disappear as mysteriously as they appeared. Thanks for staying with us in our cabins and we hope to see you again next year. John & Sally
Sep 03, 2013
Loved this KOA! Sadly, we got a lot of rain, which can ruin tent camping. However, our site was fine in the rain, no low spots for puddles to form, etc. The kids really enjoyed the activities, bingo and the scavenger hunt. The pool was awesome and well kept. The staff was friendly and helpful. One suggestion is that the bathrooms need updating but they were kept clean. Would stay again!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a wet Labor Day with us. It was great how everyone made the best of the weather and we all had fun. Hope to see you again next year. John & Sally
Sep 03, 2013
Sep 03, 2013
Amazing staff, transferred us to a lovely cabin to avoid rain and tent set up and went above and beyond by accepting an email from me on site to print concert tickets that I forgot to do before my journey. Super experience!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. You were so nice and we loved helping you. We hope you enjoyed the concert and wish you a safe trip home. John & Sally
Sep 03, 2013
Everyone was extremely helpful and went above and beyond to make our weekend enjoyable. Lots of activities and just rustic enough to feel like you are camping!

CAMPGROUND RESPONSE / COMMENTS:

You hit the nail on the head describing us. I may use your comments in future ads. That is our goal, just enough rustic to know you are camping. Thanks for staying with us and we hope to see you again soon. John & Sally
Sep 03, 2013
black flys where really bad the worst I have ever seen and the camp store ran out of charcol and wood we understand things that go out of code but fire wood and charcol, Other then that the campground was awesome had alot to do for the kids and your staff is awesome. We'll be back again.

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the confusion regarding wood and charcoal, we had both available all weekend. The flies seemed to want to spend Labor Day with us also. Luckily they left as fast as they arrived. Have a safe trip. John & Sally
Sep 03, 2013
helpful staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us again this year. Ralph is fun on the fire truck. See you next year. John & Sally
Sep 02, 2013
Sep 02, 2013
Sep 02, 2013
Unfortunately the office was very hard to get ahold of to make the reservation and is not the most efficient at check in compared to most KOA's The set up and cleanliness of this KOA is lower than most too. We go because its close to home.

CAMPGROUND RESPONSE / COMMENTS:

Our office opens at 9 every morning with the phone ringing in our house during the off hours for emergencies. You made your reservation online. I am sorry we upset you when security reminded you twice about quiet hours. Campers who retaliate through reviews is something we can deal with.
Sep 01, 2013
The only reason we left early was because of the threat of torrential downpour and thunder storms. We were in a little tent and didnt want to risk sleeping in those elements.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. It did rain the next night. Weather was unpredictable this weekend but all in all it held off making it a pretty good Labor Day Weekend. Have a safe trip. John & Sally
Sep 01, 2013
We had a great time. Our fellow campers were friendly. The sites were well maintained. Staff was friendly and available.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us during the week. It is so quiet and peaceful this late in the summer. I am glad you liked the new lights we put on a few sites as they were new this year. Have a safe trip. John & Sally
Aug 31, 2013
Nice campground. Staff members were friendly and helpful. Restroom and showers were limited in the one we used, only one shower, but was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We are hoping to add showers to that bathroom building this winter. I hope staff informed you of our other two modern restroom buildings. Have a safe trip John & Sally
Aug 30, 2013
we had the best site for our rv...site A. I grew up in Mass. but had never visited western Mass. Beautiful country roads and great biking rail trails . Very friendly staff too!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a few days with us. The rail trail biking system is very popular. We hope to see you guys again next year if you make it back to the northeast. John & Sally
Aug 29, 2013
Aug 27, 2013
Aug 27, 2013
Clean,friendly,nice kid and family activities,helpful staff. Nice and quiet when it should be.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. Always means a lot when someone without kids appreciates us. We enjoyed your company for the 2 weeks you spent with us and hope to see you again soon. John & Sally
Aug 27, 2013
Kids had a great time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Your kids were so cute waiting for the fire truck or wagon to arrive getting more excited as it got closer. See you next year. John & Sally
Aug 27, 2013
We enjoyed our stay. A little further off the main interstate than we planned to be, but very accessible and the shower was little tight, but clean. No complaints; would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We realize we are a bit further from the interstate then most KOA's but we do offer much quieter nights for the extra few minutes. Have a safe trip. John & Sally
Aug 27, 2013
This koa was great it kept the kids occupied all day. All the staff were friendly and helpful. We will definately be returning to koa.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and we agree our activity staff are top notch, they really enjoy their jobs. We hope your family returns soon. John & Sally
Aug 27, 2013
I just want to say thank you to KOA Northampton! My 3 children were sad to pack up and leave on Monday morning. They had a blast swimming in your awesome pool with new friends, toasting marshmallows, collecting coins for candy, playing whiffle ball on your field. Your staff was awesome - so friendly and helpful, even lending us an extension cord when we forgot ours!! We will return!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your kids were quite the coin hunters and a joy to have as guests. We will see you again soon. John & Sally
Aug 26, 2013
I felt like we were being watched and harassed by the staff a bit too much but other than that we really enjoy this location.
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
We had a terrific stay. Everyone was very friendly and our pets were welcome.
Aug 26, 2013
Aug 26, 2013
Nice cg but quite far off I-91 if traveling through MA. Friendly staff even though check-in was a little disorganized. Level site. Lots to do with planned activities.
Aug 26, 2013
The staff was very friendly and helpful. My personal preference is to be more in the wilderness with less ameneties but the kids really enjoyed the variety of things to do. I though the Mardis Gras camp was a little suspicious and out of place.
Aug 26, 2013
Always a great time. Attentive staff, clean campground, nice sites, very accessible, we always enjoy our stays here.
Aug 26, 2013
The kids had a great time doing all of the special activities last weekend! We will definitely be camping here again next year!!
Aug 26, 2013
We had a great stay. It was quiet and clean..
Aug 26, 2013
I absolutely loved it. There were a ton of activities going on for the kids. I loved that they had a breakfast going and a snack shack. And everyone was insanely nice. They went above and beyond to make sure our stay was great. So friendly. I loved it. I'll definitely be back!
Aug 25, 2013
Facilities and personel were top notch.However,despite a receipt showing paid full for 3 adults for a cabin,I was required to pay an additional $90.00 for the third adult.They cited a policy shown on the web site stating that extra adults are not until arrival.If so why show 3 adults and paid on receipt?Also,reservations were made by telephone not on line and the policy was not stated.They also tr

CAMPGROUND RESPONSE / COMMENTS:

All of our rates are for 2 adults and your children under 17. Extra adults are not charged until check in as many times plans change and extra adult doesn't come. Thank you for saying the nice things about our facilities I appreciate your honesty and hope we see you again as your group was great
Aug 24, 2013
Campground is quiet, clean and well maintained. The site was very easy to back into. On the downside the management announces a 10AM daily bathroom cleaning; on the 6 days we were there the "daily" cleaning happened once at 10AM. The men's room had the same TP scraps on the floor for 3 straight days and consistently smelled of urine. The ladies room was out of paper products (in one stall).

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and for informing us of the bathroom issue. We held a meeting with the housekeeping staff and addressed the issues. Have a safe trip. John & Sally
Aug 23, 2013
Nice site; great, clean pool; friendly, helpful persons at the desk and around the campsite.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and if you're ever back in the northeast, we would love to see you again. John & Sally
Aug 23, 2013
Our stay was fun as usual. Of all the campgrounds we go to, this one has the friendliest staff. I also really appreciate that some staff even use ppural pronous (We are multiple.)

CAMPGROUND RESPONSE / COMMENTS:

Thanks again. We will see you again soon. John & Sally
Aug 22, 2013
Aug 22, 2013
We enjoyed the quietness during the week. They had lots of fun stuff for the kids to do like a fire truck ride, wagon ride, and free ice cream social! We will be back next year!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for spending a couple days with us. The Tuesday night free ice cream social is always a big hit. We will see you next year. John & Sally
Aug 21, 2013
Aug 20, 2013
Aug 20, 2013
A very nice and clean Kampground run by very knowledgable people. Sites are very clean and level. Wi-Fi worked and if you have children the staff keeps them entertained and busy with activities. Steaks were also outstanding.

CAMPGROUND RESPONSE / COMMENTS:

Thanks, you and your wife were a true joy. Enjoy the rest of your vacation. John & Sally
Aug 20, 2013
We had a late arrival and early departure the next day. The staff was excellent in arranging for these needs. No issues, no concerns. Our every need was anticipated and fulfilled.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice words. We try to leave one or two of those pull thru sites open for late travelers I am glad we could help. We hope to see you again someday. John & Sally

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