Natural Bridge / Lexington KOA

214 Kildeer Lane

Natural Bridge, VA 24578

Reserve: 800-562-8514

Info: 540-291-2770

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Camper Rating
4.5 out of 5
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Campground Reviews

May 07, 2014
The owners and staff were extremely kind and consistently went out of there way to make our stay as great as possible.
May 07, 2014
Très beau site, bloc sanitaire très propre. À revoir, terrain en développement.
May 06, 2014
a clean site and friendly staff
May 06, 2014
Quite, friendly, and extremely helpful.
May 06, 2014
Inconvenient WiFi. Space not level, damaged my 5th wheel hitch on truck. Less than pleasant experience. May get better when obvious new owners get some things straightened out.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry the WiFi was inconvenient for you.The storm knocked out our antenna and we had to set up a temporary hot spot.The new antenna has arrived and has been installed. If you were having trouble with your site I wish you would have said something while you were here so we could help you out.
May 05, 2014
The restrooms are clean. The sites are level for campers. The staff is polite.
May 05, 2014
May 05, 2014
May 05, 2014
May 05, 2014
Very nice and helpful staff. Site had a lot of exposed roots and was not very level. Bathrooms clean but commode stalls were VERY tight!

CAMPGROUND RESPONSE / COMMENTS:

I wish I could rip out all the tree roots, unfortunately they do hold up the trees! I am glad you enjoyed your stay otherwise.
May 05, 2014
We really enjoyed our stay. The owners and staff have made some positive improvements to the campground. They have move levels spots and have added nice decks to many of the spots as well. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing all the hard work we have been doing. We are so glad you enjoyed your stay and look forward to you coming back again!
May 04, 2014
May 04, 2014
The campground was beautiful, quiet, clean and the owners were wonderful. You could tell they had put a lot of time and money in updating the decks and picnic tables at each site. A very lovely place to stay. We can't wait to come back and stay longer the next time.
May 03, 2014
May 03, 2014
I cant explain the bad experience we had in 400 words .If you want to know want happened,please call me at 432-212-3559 or give me more than 400 words.Really bad for KOA.

CAMPGROUND RESPONSE / COMMENTS:

The bad electrical wire in your rig that sent 100 Volts of current through the cable system and knocked out cable to 50% of the campground for several days was an uncomfortable situation for all involved. I am sorry if we were short with you as we had just finished upgrading our cable system.
May 03, 2014
Had to mark you down as no wifi at all and no offer for a discount because of breakdown.

CAMPGROUND RESPONSE / COMMENTS:

Yes, the storm took out our WIFI antenna. We did set up a hotspot that was accessible all around the office. There is also an ethernet port in the laundry that was still functioning.We don't charge for WIFI so we don't discount when storms take out our WIFI.Just glad that was all the storm took out!
May 02, 2014
May 01, 2014
The staff were very friendly and helpful.
May 01, 2014
My families stay was very great. We have been here before and always have enjoyed it. Love your cabins and can't wait for the deluxe models to open. Thanks to your staff and owners for the very fond memories spending it with my family and our pet Mr.Darcy. Thanks again Ronald
May 01, 2014
Apr 30, 2014
Apr 30, 2014
Beautiful Camp Ground! Bathrooms Extremely Clean! Very Quiet, Easy Interstate Access. Definitely Recommend!
Apr 30, 2014
A little disappointed that the pull thru locations where uneven. I couldn't get my pop up level and had place our chairs on one side of the fire pit due to the drop off into the next site. Other than that, was very pleased with the KOA.
Apr 30, 2014
Very friendly staff. Clean restrooms and showers despite some campers' inattention to hygiene. Very adequate distance from the next campsite.
Apr 30, 2014
Apr 29, 2014
Apr 29, 2014
One of the most beautiful campgrounds I have stayed at. Very friendly hosts
Apr 29, 2014
Campground is small, sites are short in length and very tight together, and the payground equipment is very dated.

CAMPGROUND RESPONSE / COMMENTS:

The site you were on was 62ft long for your 35ft travel trailer and we have sites that go all the way up to 90ft in length. We prefer "retro" to describe our playground - classic playground equipment to keep the kids busy! Slides, swings, merry-go-round, fireman pol e- what more could a kid want?
Apr 28, 2014
Had a great stay at KOA Natural Bridge. Great customer service, very friendly staff, clean facilities, and beautiful property! Will definitely be back some day.
Apr 28, 2014
Extremely clean and comfortable. Very friendly and attentive staff. Love the dog park, nature trails and patio decks! Awesome amenities! Thanks! Keep your prices low and affordable, please.
Apr 28, 2014
Apr 28, 2014
Apr 28, 2014
Great weekend trip,,helpful staff and good neighbors!
Apr 28, 2014
Convenient to I-81, family friendly, nice facilities and friendly staff. Great place for a quick stop or a several day stay as there is a lot to see in the area.
Apr 28, 2014
site was uneven, picnic table was on 45 angle and needed work
Apr 28, 2014
We always enjoy stopping at this well maintained KOA..
Apr 28, 2014
pull thru sites up on hill a bit trickey.
Apr 27, 2014
We have stayed at this campground many times and are never disappointed. This is the second year for these owners and it just keeps getting better. An exceptionally clean facility. The staff is friendly and accommodating.
Apr 27, 2014
Apr 27, 2014
sites were small and not level. They had plenty of empty pull thru sites, but put everyone real close together.
Apr 27, 2014
trop dispendieux pour une nuit de passage
Apr 26, 2014
we like staying here very much and will return.
Apr 26, 2014
Quiet clean and extremely well run. They were very helpful with switching reservations when we had transmission problems and got stuck in Virginia unexpectedly!!

CAMPGROUND RESPONSE / COMMENTS:

We were glad you were able to make it- even if it was a day or 2 later!
Apr 25, 2014
The staff at Natural Bridge KOA were extremely helpful in trying to help us get our unit leveled but seemed to be a losing proposition as the sites were not well maintained. It could be that it just hadn't gotten done since winter but a lot of grading needs to be done. Couldn't use the picnic table provided as it sat on a slope & your food would fall in your lap. Once again, the staff was nice.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were not happy with your site. We did have you on a much flatter site with a level picnic area but you wanted to move to a different site, of your choosing, that we do not recommend for your size rig. We try hard to choose the correct site for each rig's different needs
Apr 24, 2014
Had a wonderful time as usual. The improvements in the campground are great, keep up the good work. I really like staying at this KOA, staff is great and place is very clean.
Apr 22, 2014
It is RIGHT off 81 which makes it a bit noisy, but convenient to getting on and off the highway. We found the site to be to much of a "backyard camping" feel. The camp sites are pretty small and packed close to each other. We prefer the campsites to have a little bit of privacy and the feeling that you are actually camping in the woods. Pros- they have a dog park & playground for the kids
Apr 22, 2014
Excellent site for short stay or long term. New family ownership has improved the grounds and is very friendly and helpful. Very good value for the dollar. Hook-ups are nice quality and grounds are well maintained. Owners are adding more cabins and manicuring the sites.
Apr 22, 2014
WOW!WOW!WOW!Fantastic people/fantastic place
Apr 22, 2014
We had a wonderful time. The owners are very sweet and take the time to ensure that you have everything you need. Our cabin and the bath house were extremely clean. Best of all, the children had a blast playing and exploring and the parents enjoyed chatting by the campfire and watching the kids enjoy the outdoors!
Apr 22, 2014
Service from owners and staff was great. Some construction currently under way that made getting to the playground and K-9 Camp a little tricky, but sure will be fine once completed.

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