Mount Shasta City KOA

Open All Year

Reserve: 800-562-3617

Info: 530-926-4029

Email

900 North Mt Shasta Blvd.

Mt Shasta, CA 96067

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 01, 2016
office/ check in staff not helpful; in fact rude and inconsiderate swimminng pool not usabel for the fourth of July weekend in the summer?
Jul 01, 2016
Place was clean, town / views are beautiful. Staff was not very friendly. Visitors need to know everything about KOAs beforehand because woman at counter will greet you with delightful condescension and textbook passive aggression.
Jun 30, 2016
Jun 30, 2016
This is a great campground but the pool was closed for maintenance. When it's 95 degrees outside, you expect the pool to be open since it states open Memorial Weekend to Labor Day Weekend. The office said it would be taken care of on Thursday, we were there on a Tuesday. They do have a website, it should have said something because I would have canceled and booked elsewhere.
Jun 30, 2016
This was the second time we have stayed at this KOA. Both times the pool was closed. The bathrooms we a little messy, but we are camping so it didn't bother us to much. The dog walk was very narrow though and right along the drive way which was slightly akward. Nice staf though.
Jun 30, 2016
Pool was closed, no wifi, no cable, very dusty roads, narrow entrance for big rigs. Does not meet koa standards.
Jun 29, 2016
Jun 29, 2016
Was a wonderful stay overall. Great staff, loved the tent camping area. However, I did not enjoy the train tracks behind our site. My fault for not noticing that before. Otherwise great stay!
Jun 29, 2016
The campground itself is very nice and the people are friendly. However, the entrance is very narrow and we would hate to meet another RV while either entering or exiting the park. The one lane road will not let 2 RV's pass and most motorhomes would find it difficult to back up.
Jun 29, 2016
We love the location, and the RV site was fine, but we were disappointed to learn that the cable tv was not working.
Jun 29, 2016
Found great hiking trails and went swimming in Lake Siskiyou. The views were amazing. The KOA staff was helpful and kind!
Jun 28, 2016
We made our reservations four months ahead of time and were given a space far away from where we requested. The WiFi was substandard and were given a lame excuse and ineffective resolution. Also advertised cable tv but there wasn't any available.
Jun 28, 2016
When we arrived the pool was closed for service. When I discussed with the office staff it had been out of service for a while with no timeline for repair. We picked this KOA because of the pool. The facilities were in fair condition, but not as clean and well kept as other KOAs I have been to. I would also suggest that the office staff improve their customer service and helpfulness.
Jun 28, 2016
very pleased with our accommodations. cabin was excellent. Friendly staff.
Jun 28, 2016
I like KOA when traveling because they are easily located and have full hook ups. We came in late and they made it easy just to settle in quickly on our own. There was a mix up on my Acct at first and I was charged twice after being canceled but all got straightened out. No working power outlets in women's bathroom as well :/
Jun 27, 2016
short but very nice (people and grounds)
Jun 27, 2016
Everything was great. Only complaint was that the pool was out of service and the blinds in the main bedroom were broken so we couldn't close them. With that said we would definitely stay at this location again. The staff was really friendly, and the people in town were as well.
Jun 27, 2016
Bathrooms were hideous on both nights. We spent one night on the way up to Washington and one night two weeks later. It was as if the bathrooms hadn't been cleaned much in between. The first stay no plugs worked in the women's restroom. This was still a problem two weeks later. One shower head broken so only two showers in a very busy campground. Pool out of commission as well.
Jun 27, 2016
Other than train, a 10/10!
Jun 27, 2016
Jun 27, 2016
Nice campgrounds and great office people who were very helpful and friendly.
Jun 27, 2016
Jun 27, 2016
OK for overnight but no more. Management seems "absent". Pit bull tied outside camper for hours and often overnight made part of grounds unaccessible, most washers and dryers appeared to be broken, no dog park. Won't likely be back.
Jun 27, 2016
Great campsite. Super kid-friendly!
Jun 27, 2016
poor entrance,can be blocked and can be a big fire hazard. poor wifi.
Jun 26, 2016
Campground is a bit tired and run down. Introduction to property is a dilapidated privacy fence and indifferent staff. Bathrooms not well maintained; water warm not hot, outlets don't work, paper towel dispenser falling off wall, rarely cleaned. Swimming pool out of order. Staff blamed poor internet on the mountains, but really just need to invest in another access point or repeater.
Jun 26, 2016
Have you ever wondered why colleges offer a degree in hospitality,stay here and you'll understand.When I asked about area, seemed bothered to answer question, Blinds in cabin damage, limited hot water. Told camp host of hot water issue. Said If didn't like we could leave. Done. Don't stay here, better KOA parks out there.
Jun 26, 2016
Great place.
Jun 26, 2016
Always enjoy my stays as Bill bends over backwards to ensure your stay is a great experience. Love the sound of the train as it passes by as it calls me back to a time when people took more time to enjoy life and the beauty that surrounds you in Mt. Shasta KOA. Can't wait for my next visit.
Jun 25, 2016
We are three motorcyclists who wanted (needed) a Bro-Trip getaway. Your Kamping Cabin (k48) was the perfect getaway for us. Close to the bathrooms/showers, and far enough away from other campers so that out occasional drinking games didn't (we hope) bother them. The staff were fantastic, and the facilities were just what we needed. Thank you. We are planning another trip next year. Thank you
Jun 25, 2016
Front desk staff is not too accommodating and not as friendly as the other KOA's we have visited. But great location off the I-5. So much to do in the area. The surrounding lakes are much warmer than the swimming pool.
Jun 25, 2016
We both had the cabin and campsite. The kampground is so clean, great facilities, location is perfectly convenient that is walking distance to the main city. Their cabin is also an AAA++
Jun 25, 2016
Please improve the wifi setup, otherwise great place to stay
Jun 25, 2016
Easy to get into, quiet, nice trees. Not deep woods here but very nice overrall.
Jun 24, 2016
Very nice park. Very friendly staff.
Jun 24, 2016
Easy entry
Jun 24, 2016
This KOA had great spaces and clean. I would have rated more stars but some things around the campground needed fixing up including two washer machines out of order. The laundrey facility could use a cleaning and updating.

CAMPGROUND RESPONSE / COMMENTS:

If something is broken and has not yet been brought to our attention, feel free to inform us at the front desk. When things go out of order, we must wait until the one, local provider can make it out to us. Thank you for the feedback. We love hearing how we can improve your stay. -M.S. KOA Staff
Jun 24, 2016
We came in after a long day of driving and the young lady in the office was not the most helpful. The site was difficult to get into with no direction of how to get to it. Why is there no fire ring in the RV sites? Overall, it is a nice campground. The customer service was lacking.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. If you are unsure of where to go and there are multiple people in the office, feel free to ask us to lead you out to your site. We want to make this a good experience for you. -Mt. Shasta KOA Staff
Jun 23, 2016
Great location, friendly and helpful staff, comfortable accommodation, clean bathrooms, decent pool! Thank you for a nice stay!
Jun 23, 2016
This was one of our favorite KOAs! Quiet, clean, close to a cute town, great internet! Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 23, 2016
we should get a refund!!!! upon arriving, tired from long day of driving we are placed in a campsite without water but to add insult to injury they tell us we can move, however, there is hardly ANY water coming from spiggets in the whole campground...gotta search. they don't seem to care NEVER WILL RECOMMEND !!! seems RV's are their thing- we are campers- they are lousy at that!

CAMPGROUND RESPONSE / COMMENTS:

When making a reservation, please contact the office to inquire about water-specific sites. Unfortunately, a guest recently ran over the piping and we must wait until the one, local provider is available. Thank you for the feedback, we love hearing how we can improve your stay! Safe travels.
Jun 22, 2016
We just did an overnight this time, but it was still nice.
Jun 22, 2016
Overnight ok could use a little TLC but overall good and friendly
Jun 22, 2016
I love this campground! The location is amazing. Mt Shasta is so beautiful and the town is lovely and there are beautiful lakes to swim in very close by (and hiking too). The campground is always clean and nice and the people working there are friendly and helpful. We have stayed in the cute cabins and have tent camped there, too, and both have been really fun. We keep coming back from the Bay Are

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 21, 2016
We enjoyed our overnight stay & told our friends. We will stay in more KOA camp grounds in the future. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 20, 2016
Need to keep bathrooms cleaner
Jun 20, 2016
This location is okay for one night stay during trip, the area could have used more trees and we would have loved a fire pit but none were at the RV sites, only tents. KOA is family oriented and I was turned off by the "bar" appearance of the office with TONS of alcohol being displayed for purchase. Most likely won't be back. Friendly staff and nice bathrooms/showers.
Jun 20, 2016
The camp ground was nice and easy to access. RV hookup placement was ideal. Staff was very friendly. The only negative was that woman's restroom need more attention. The floors were very dirty.
Jun 20, 2016
Overall, I was quite satisfied with the service and accommodations. The location is fairly quiet, and well shaded. My tent trailer has a 10' water hose,hook-up was at end of the space, so I couldn't park where I wanted. Are you related to Stirling City Merlo?
Jun 19, 2016
 

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