Marmora KOA Canada

Open May 1 - October 15

Reserve: 800-562-9156

Info: 613-472-2233

Email

178 KOA Campground Road

Marmora, ON K0K 2M0 Canada

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Camper Rating 4 out of 5

Based on 1000 Reviews

RV Reviews

Aug 11, 2016
This place was a lot better under previous management. The indoor pool was closed for my entire stay, which was five days. I was told it would open "tomorrow" every day I asked. Outdoor pool is obviously in need of maintenance (family contracted bladder infections from dirty pool). Kids activities no longer on. New owner cancelled tues. and thurs. afternoon crafts. We wont be back!

CAMPGROUND RESPONSE / COMMENTS:

It was unfortunate that we did have to close the indoor pool for a period of time as it was in need of maintenance. We test both pools frequently to ensure the water is safe and when it is not it is our duty to close the pools until test results meet health regulations as you witnessed.
Aug 11, 2016
The campground is mostly seasonal, too many loud dirt bikes, they decided to shut the pool down on weekends to do cloronation instead of doing it during the week. This was the first and only time I ever left a KOA campground without spending a night. Never again will go back

CAMPGROUND RESPONSE / COMMENTS:

We do have seasonal sites and are known for the access to the ATV trails. We have had some maintenance problems with our indoor pool that we will be able to fully address at the end of the season so that it will be improved for next season. It is unfortunate that you decided to leave before stayin
Aug 09, 2016
The campground was clean. On the website there was supposed to be a scavenger hunt for the kids but the park didn't know of it and told us the new owner hasn't changed the website yet.
Aug 09, 2016
It was really nice to stay there. Outside of being really hot, having the option of 2 different pools to use was a bonus.
Aug 08, 2016
It was great! Staff was very helpful, grounds were clean and overall we had a great weekend!
Aug 08, 2016
had a great weekend.nice to see things getting done.
Aug 08, 2016
Roy, Valerie, Carollee and the team at Marmora Koa were awesome. Very accommodating when our small family decided to stay and extra night. Pools were great and great grounds to bike around. Clean washrooms and showers. Bike rentals were so fun. My inlaws and parents came we had a blast. Oh and made some great new friends as well!
Aug 08, 2016
it was great
Aug 08, 2016
Campsite OK, but shower and washroom facilities need renovation.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for your feedback. The Washroom facilities are scheduled to be renovated during this coming off season.
Aug 07, 2016
Aug 06, 2016
We enjoyed our 2 night stay, loved the pool.
Aug 05, 2016
We went to ATV and this met our needs
Aug 03, 2016
We had to share power. He charged us for the full service and we could not use all our amenities that we paid for. Asked for a discount and never got one. As well he continued to put down the Koa in Brighton including other camp grounds. Not good business practice.
Aug 03, 2016
Friendly, helpful, enjoyed our stay.
Aug 02, 2016
We love this park, this weekend was the 1st of 2 visits this year. Roy and his family are in process of making some changes and huge improvements to the park. We witnessed the uprising of "seasonals" setting off car horns and alarms at 11pm and the OPP coming in. I think Roy is doing a wonderful job and it shows. If you don't like it, leave or don't go. Ill be back in September.
Aug 02, 2016
Aug 02, 2016
Kid friendly and great staff
Aug 02, 2016
spent a long weekend here with family and friends , great time. on the downside ..staff mowing the lots in the middle of the day on occupied lots was not enjoyable.
Aug 02, 2016
Small site, friendly campers, lots of happy kids, lots of dogs, mini golf needs some TLC. If you enjoy close quarter sociable camping with a family friendly environment this place is great.
Aug 02, 2016
Our stay at KOA Marmora was great. I found the staff to be very pleasant and helpful. Bathrooms clean. There lots of things you could join in if you would like. Hay Ride, volleyball, children's park, trail walk, movie night and of course the pools. Very clean but need ent/exit rails. Campers or seasonal /so nice. Park is kept clean & there was not a lot of noise. Invite to join campers music Jam
Aug 02, 2016
The people were really nice and accommodating. The outdoor pool was clean as well as the washrooms. The site we were given was not good. There was glass and nails and large potholes and uneven ground. Picnic table had to be brought to us and was very small for a family. We had to ask for a rake and rake our site so that no one broke their ankle, as it was that bad.
Aug 02, 2016
On our first couple of days we had a seasonal camper do a lot of complaining about the changes that are being made. Since we were transit campers we really were not interested and once he left the rest of our stay was great.

CAMPGROUND RESPONSE / COMMENTS:

We would like to sincerely apologize to you for the actions of a season camper. We try to encourage all campers to express concerns to management directly to avoid such events.
Jul 31, 2016
The new park owner evicted my wife and I after seven years of being loyal seasonal's. Owner also evicted 4 other seasonal's at the same time. His anger does not stop with seasonal's. He picks on women and children to the point of them crying. It's too bad we really loved this park. He doesn't understand campground living at all and he certainly does not understand civil law. Terrible businessman!
Jul 31, 2016
Not impressed at all. New owner has cleaned up grounds but out of 5 days there indoor pool was closed 4. Told by owner people should not have sunscreen on while swimming in outdoor pool??? It makes the water cloudy? If cleaning and maintenance needs to be done on pools I feel should be done either after pool closes or before opens in morning. Not at expense of everyone camping. Won't be back

CAMPGROUND RESPONSE / COMMENTS:

We do apologize for the inconvenience of not having the indoor pool to use. There recently was an incident with the pool that took a few days to clear up. We do try to maintain the pools during times that they are closed however this incident took much longer to resolve.
Jul 31, 2016
I am not impressed with this Koa. The Internet service is inadequate. Someone placed a knife under my trailer tire, and stole the safety pins from my trailer hitch The Washrooms are run down. Overall this was a very disapointing visit.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for your feedback. The new owner is aware of the state that the park is in and has plans to upgrade. These upgrades are best to be done in the off season which will begin this fall. We are disheartened to hear that someone in our park would take the safety pins and place a knife.
Jul 28, 2016
We have always enjoyed staying at the Marmora KOA, never had any issues. This time around however we were delayed getting onto our site by two and half hours due to an issue with the sewer line. The road was dug up to fix the line. I fully understand these things do happen and are beyond anyone's control, but it would have been nice to been compensated in some way.
Jul 27, 2016
very clean washrooms - hard working staff who were without exception, friendly and efficient as well as welcoming - can see the improvements to the park are ongoing - would definitely recommend this park and will visit it again
Jul 27, 2016
Jul 27, 2016
Jul 27, 2016
The constant dog barking deside us. The women's washroom lock at night and you need areas were people can camp and not breathing in others cigeratte smoke. Not the best place if been too

CAMPGROUND RESPONSE / COMMENTS:

The washrooms are to open 24 hrs a day however unfortunately some people have set the lock on the doors. This problem has since been resolved. We do apologize for the inconvenience.
Jul 26, 2016
Very Enjoyable-Campground well kept owner & staff friendly & accomodating
Jul 26, 2016
Indoor pool and hot tub cold (usually warm). Hayride now only every other night instead of every night...Camp crew using chainsaws at 9am every morning...they should have waited till at least 10am. Been here many times before but its standards are starting to slip i feel.
Jul 26, 2016
Jul 23, 2016
Clean pools and washrooms. Friendly staff . Roy the owner was very good to the kids . Will definitely be back. The park appears to have been let run down and I understand the new owner Roy is and has been making big improvement. I observed him working everyday I was there . Thanks to KOA
Jul 22, 2016
Felt sorry for the seasonal campers who got kicked out.
Jul 22, 2016
Well run hard working staff & clean. Prefer staying at campgrounds with less permanent campsites. It makes you feel like it it their place & we are guests.
Jul 22, 2016
This campground was wonderful - staff were efficient and friendly- they were informative - the cleaning lady was to be commended for her efforts -the facilities were exceptional and the owner is obviously doing his best to make the campground the best it can be with making improvements - we would rate this one a 12 out of 10
Jul 20, 2016
Toilet did not flush properly and hot tub was cold. The kids enjoyed the indoor pool,nice park ,staff was great cabin's were great appreciate that they had a small fridge it was a nice bonus
Jul 19, 2016
Jul 19, 2016
We found the campground area to be cluttered with construction material and the garbage dumpsters full to overflowing not apparently having been cleared in some time. Some fences were falling down. We did find the campers both short term and seasonal to be wonderful friendly people.

CAMPGROUND RESPONSE / COMMENTS:

At this time we are moving the horseshoe pits as the original area was directly beside the children's playground. We felt this was not safe for the children therefore they are being moved and rebuilt with new materials to enhance he park.
Jul 18, 2016
It was a nice park. Except they say they have a heated pool indoors but it is not HEATED. Car alarms go off every night at 10:30 11pm not sure y this happens every time we stay there but there are lots of kids there that are in bed and trying to sleep.not allowed to have more then 2 adults wich is a lie cause there are other sites that had 10 people in one trailer and nothing was said.
Jul 18, 2016
Jul 18, 2016
Jul 18, 2016
Pool was cold hot tub cold The wifi didnt work so slow!!! I was asked to move our trailer(after it was fully set up) a couple feet because he wanted us to use 20amp and save the 30 amp service for a big rig that was coming in They should install bigger speed bumps around playground area lot of traffic

CAMPGROUND RESPONSE / COMMENTS:

At the time of your stay we did have to empty the hot tub due to and incident which took awhile for the water to get back to usual temperature. The speed bumps around the park is something that is planned to be address in the near future. Thank you for your feedback.
Jul 18, 2016
Never been camping at a spot that had so many people complaining about the owner of the park, everyone seemed why to opinionated for the stay to relaxing

CAMPGROUND RESPONSE / COMMENTS:

We would like to apologize for the experience that you endured during your stay. Matters have been addressed which has left some people uneasy however we believe in time this will change. We do hope you will join us again so that you can enjoy the park the way it is intended.
Jul 18, 2016
We enjoyed our stay. We spoke with the new owner and he was clearly enthusiastic about improving the campground. We were happy with our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to hear that you enjoyed your stay.
Jul 17, 2016
they took out the paddle boats and put in remote control boats that coast 5 $ for 15 mins its not good for kids there its good for atv s and men its a new owner now its bad they charge for every thing they say theres a pond and fishing they don't have a pond or water so how can you fish new is not kid friendly but he trimmed trees witch is good ,

CAMPGROUND RESPONSE / COMMENTS:

We have recently formed a "Fun Committee" who organized activities for the young and old. We now have fun activities some recent examples: children Olympics, face painting, mini golf tournaments etc....
Jul 16, 2016
Everyone made us feel very welcome
Jul 15, 2016
Jul 14, 2016
I have never seen a owner so Rude and Belligerent towards campers and staff as I saw there. When there are issues he takes no responsibly and blames everyone else.I will not return to any KOA again if this is how you allow them to be run.We were to be there from July 9 to 14 had to move to another site(no hydro) and then told we would have to move again on Tuesday as the new site was booked.

CAMPGROUND RESPONSE / COMMENTS:

We were not made aware of any issue from the previous campers;it is true later an issue with electrical was found. We made attempts to accommodate and compensate as unforeseen things can and unfortunately do happen.
 

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