Marmora KOA Canada

Open May 1 - October 15

Reserve: 800-562-9156

Info: 613-472-2233

Email

178 KOA Campground Road

Marmora, ON K0K 2M0 Canada

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 29, 2016
Fantastic.....lovely kabin ....resort is looking good.....thankful for the golf cart.....great way to see entire park....very friendly and helpful staff.....see you next year!!

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear you enjoyed your stay with us. Look forward to seeing you again. Thank You
Jul 28, 2016
We have always enjoyed staying at the Marmora KOA, never had any issues. This time around however we were delayed getting onto our site by two and half hours due to an issue with the sewer line. The road was dug up to fix the line. I fully understand these things do happen and are beyond anyone's control, but it would have been nice to been compensated in some way.
Jul 27, 2016
very clean washrooms - hard working staff who were without exception, friendly and efficient as well as welcoming - can see the improvements to the park are ongoing - would definitely recommend this park and will visit it again
Jul 27, 2016
Jul 27, 2016
Jul 27, 2016
The constant dog barking deside us. The women's washroom lock at night and you need areas were people can camp and not breathing in others cigeratte smoke. Not the best place if been too

CAMPGROUND RESPONSE / COMMENTS:

The washrooms are to open 24 hrs a day however unfortunately some people have set the lock on the doors. This problem has since been resolved. We do apologize for the inconvenience.
Jul 26, 2016
Very Enjoyable-Campground well kept owner & staff friendly & accomodating
Jul 26, 2016
Indoor pool and hot tub cold (usually warm). Hayride now only every other night instead of every night...Camp crew using chainsaws at 9am every morning...they should have waited till at least 10am. Been here many times before but its standards are starting to slip i feel.
Jul 26, 2016
Jul 25, 2016
Jul 25, 2016
Was not happy at all. The fact that I saw someone get evicted because their trailer was older than 10 years was ridiculous. Didn't find it anywhere near as enjoyable as it was when we went there with the old owners.

CAMPGROUND RESPONSE / COMMENTS:

People have not nor will ever be evicted due to their trailer's age. We have park rules in place so everyone can enjoy their time in the campground. If they cannot be followed by some then yes we do ask them to leave to maintain the peace in the park.
Jul 23, 2016
Clean pools and washrooms. Friendly staff . Roy the owner was very good to the kids . Will definitely be back. The park appears to have been let run down and I understand the new owner Roy is and has been making big improvement. I observed him working everyday I was there . Thanks to KOA
Jul 23, 2016
Great for families
Jul 23, 2016
very clean trailer, and park
Jul 22, 2016
Felt sorry for the seasonal campers who got kicked out.
Jul 22, 2016
Well run hard working staff & clean. Prefer staying at campgrounds with less permanent campsites. It makes you feel like it it their place & we are guests.
Jul 22, 2016
This campground was wonderful - staff were efficient and friendly- they were informative - the cleaning lady was to be commended for her efforts -the facilities were exceptional and the owner is obviously doing his best to make the campground the best it can be with making improvements - we would rate this one a 12 out of 10
Jul 21, 2016
It was great!! The new owner is very much involved & wanted to make sure we were always happy & had everything we needed! He was also very helpful when we had a couple of minor issues with our rental trailer!!
Jul 20, 2016
Toilet did not flush properly and hot tub was cold. The kids enjoyed the indoor pool,nice park ,staff was great cabin's were great appreciate that they had a small fridge it was a nice bonus
Jul 19, 2016
Jul 19, 2016
Not a great experience for our family. Excessive noise issues, pools locked at all hours, once opened we got lectures by owner about how dirty we were and had to take freezing showers, we (including our children) witnessed a drunken fight between two seasonal residents. Owner's attitude is awful, I heard him say "I'm a businessman and if that makes me an a**hole then I'm an a**hole". I'd agree.
Jul 19, 2016
There are real management issues at this KOA. As an example, the management decided to show a PG 13 movie with derogatory/sexual comments as the kids movie!! Really poor judgment. The one park is falling apart ...the store is extremely poorly stocked...the washrooms were dirty. Overall the worst KOA I have stayed at.

CAMPGROUND RESPONSE / COMMENTS:

We do sincerely apologize that the movie was not advertised in more depth.This will be done so moving forward. The washrooms are cleaned on a regular basis it is not possible to have every mess cleaned up as soon as it happens unless it is brought to our attention. We thank you for your feedback.
Jul 19, 2016
We found the campground area to be cluttered with construction material and the garbage dumpsters full to overflowing not apparently having been cleared in some time. Some fences were falling down. We did find the campers both short term and seasonal to be wonderful friendly people.

CAMPGROUND RESPONSE / COMMENTS:

At this time we are moving the horseshoe pits as the original area was directly beside the children's playground. We felt this was not safe for the children therefore they are being moved and rebuilt with new materials to enhance he park.
Jul 18, 2016
Extremely friendly & helpful staff!! Very clean cabin, washrooms, pool areas etc.!! New owner seems eager to upgrade facilities etc which is great!!
Jul 18, 2016
It was a nice park. Except they say they have a heated pool indoors but it is not HEATED. Car alarms go off every night at 10:30 11pm not sure y this happens every time we stay there but there are lots of kids there that are in bed and trying to sleep.not allowed to have more then 2 adults wich is a lie cause there are other sites that had 10 people in one trailer and nothing was said.
Jul 18, 2016
Jul 18, 2016
Jul 18, 2016
Pool was cold hot tub cold The wifi didnt work so slow!!! I was asked to move our trailer(after it was fully set up) a couple feet because he wanted us to use 20amp and save the 30 amp service for a big rig that was coming in They should install bigger speed bumps around playground area lot of traffic

CAMPGROUND RESPONSE / COMMENTS:

At the time of your stay we did have to empty the hot tub due to and incident which took awhile for the water to get back to usual temperature. The speed bumps around the park is something that is planned to be address in the near future. Thank you for your feedback.
Jul 18, 2016
Never been camping at a spot that had so many people complaining about the owner of the park, everyone seemed why to opinionated for the stay to relaxing

CAMPGROUND RESPONSE / COMMENTS:

We would like to apologize for the experience that you endured during your stay. Matters have been addressed which has left some people uneasy however we believe in time this will change. We do hope you will join us again so that you can enjoy the park the way it is intended.
Jul 18, 2016
Very clean bathrooms. Extremely friendly and helpful staff. Kabins were stiffling hot! Not enough air circulation. Screen doors or AC would have been appreciated. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your suggestion it will be something that we may consider.
Jul 18, 2016
We enjoyed our stay. We spoke with the new owner and he was clearly enthusiastic about improving the campground. We were happy with our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to hear that you enjoyed your stay.
Jul 17, 2016
they took out the paddle boats and put in remote control boats that coast 5 $ for 15 mins its not good for kids there its good for atv s and men its a new owner now its bad they charge for every thing they say theres a pond and fishing they don't have a pond or water so how can you fish new is not kid friendly but he trimmed trees witch is good ,

CAMPGROUND RESPONSE / COMMENTS:

We have recently formed a "Fun Committee" who organized activities for the young and old. We now have fun activities some recent examples: children Olympics, face painting, mini golf tournaments etc....
Jul 16, 2016
Everyone made us feel very welcome
Jul 15, 2016
Jul 14, 2016
I only stayed one night and everything was fine. I only saw one mosquito.
Jul 14, 2016
I have never seen a owner so Rude and Belligerent towards campers and staff as I saw there. When there are issues he takes no responsibly and blames everyone else.I will not return to any KOA again if this is how you allow them to be run.We were to be there from July 9 to 14 had to move to another site(no hydro) and then told we would have to move again on Tuesday as the new site was booked.

CAMPGROUND RESPONSE / COMMENTS:

We were not made aware of any issue from the previous campers;it is true later an issue with electrical was found. We made attempts to accommodate and compensate as unforeseen things can and unfortunately do happen.
Jul 13, 2016
Jul 13, 2016
We enjoyed our stay with the Marmora KOA. My only complaints would be that the indoor pool should be skimmed more often there was an abundance of hair floating around. Also we stayed at a full service site, which had a broken sewage pipe under ground and everything backed up behind our trailer which was perhaps an unforeseeable occurrence and we received a free mini putt for our inconvenience.
Jul 13, 2016
Jul 12, 2016
Our stay was pleasant enough. I really didn't love having to put a $20 deposit on each of my 3 kids bike rental and then receive the cash back instead of a debit refund.
Jul 12, 2016
My wife and I enjoyed ourselves very much! Met some great people! Really enjoyed playing euchre Saturday evening! We where there for 1 day went over to office booked another stay right away! Cant wait to see everyone again in August :)
Jul 10, 2016
Very good campground
Jul 10, 2016
The week was great except Friday night when someone booked into the rental access from us and had there music on until after 1am

CAMPGROUND RESPONSE / COMMENTS:

We do have quiet hours from 11 pm to 8 am. Unfortunately not everyone likes to comply. We do try to monitor the park after quiet hour.
Jul 09, 2016
It was just ok. Indoor pool was unheated making it useless. People were friendly enough and the outdoor pool was warm enough to use as the weather was hot. Spoke to some seasonal residents who are trying to give the new owner a chance. There are some growing pains associated with change of ownership. Quantity of wood was good for the price. You get half of that at a provincial park.

CAMPGROUND RESPONSE / COMMENTS:

There is always going to be some people who may not welcome change and may like to blow things out of proportion. It is true that we are making changes to the park and have many more planned for the future, however all changes are to better our campers stay with us.
Jul 09, 2016
Lovely campground, the staff was nice. The store was pretty understocked, the indoor pool that was to be heated was not. I think the campground caters to a more long term camper and services were few for other who wanted to stay only for a few days.

CAMPGROUND RESPONSE / COMMENTS:

We have many upgrades and changes planned for the park which will make the park more enjoyable for everyone. We do hope that you will join us again so that you are able to experience the changes. Thank you for your feedback.
Jul 08, 2016
As we are not "campers", we rented one of the trailers which was excellent for inexperienced campers. Any small problems/questions we had were addressed quickly by the friendly staff. Gave it three stars only because there were no planned group activities for kids. However, the indoor pool was a bonus.
Jul 08, 2016
We enjoy going to marmora koa it's clean and people are friendly
Jul 08, 2016
Free wi-fi would improve the rating. The campground map is inaccurate regarding showers and garbage. Indoor pool needs to be heated.

CAMPGROUND RESPONSE / COMMENTS:

We do provide 1 hour free of wifi access so our campers can check their email and such. We have recently moved the garbage bins away from the main entrance of park as it is not always appealing to look at and our maps will be updated in the near future. Thank you for your feedback.
Jul 06, 2016
We enjoyed the sites we stayed at this time as they had full hook up. Nice to see some updates are happening. My one complaint is they shut down a little girl who had a lemonade stand, she made a whopping $8.00. Really how much business did this take from the store, most buy from a kid to support them not that they want the lemonade. Poor taste I would say.
Jul 06, 2016
had a great weekend,like the changes so far. the only negative was the teenagers being allowed on the playground til 2 a.m. they should have been sent to their campsites at 9 p.

CAMPGROUND RESPONSE / COMMENTS:

It is policy that anyone under the age of 18 must be on a site after 11 pm. We do try to police the park and enforce the park rules when we are do notice anyone breaking them. We do apologize for any disturbance that you may have endured.
 

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