Marmora KOA Canada

Open May 1 - October 15

Reserve: 800-562-9156

Info: 613-472-2233

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178 KOA Campground Road

Marmora, ON K0K 2M0 Canada

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Aug 20, 2016
Nice, laid back KOA. Clean bathrooms and showers. Great pools but definitely not heated. Could use more kids activities like other KOAs and a bouncy pillow.
Aug 20, 2016
We only stayed overnight so did not get to use many of the facilities. Staff was very friendly during check in and out and we were located in a very quiet site
Aug 19, 2016
Fairly nice park. Didn't like that the store closed before the times it said it would. Also the pool closed 1 hr before the time stated on the web site. The new owner has made a lot of upgrades and is still making improvements. I would go back again.
Aug 18, 2016
Overall a good experience even in the rain. However a few areas could use some maintenance/sprucing up such as smaller playground, mini putt and the ceiling in the indoor pool looks a bit black. Staff was all nice and helpful. We'll be back
Aug 18, 2016
The camping grounds are beautiful bit this is not the client-service quality of KOAs we ate accustomed too. We were told that previous owners had 4 times the staff then the current owner - and it showed. The pool had not evem been cleaned ny the time it was suppose to open, garbage overflowed the bins. Reception staff were awesome, butcould not compensate for the owner's lack of client relations.
Aug 17, 2016
On the whole the campground is in good condition except for the mini-golf court. It's falling apart.
Aug 15, 2016
Good, clean and owners working hard to bake upgrades. Pools were well hept and clean as well as the cabins and campsites.
Aug 15, 2016
Other than the rain we think that the camp was very friendly & clean. We actually had 2 men help us back up our trailer because neither my husband nor myself is very good at it yet. We really liked the fact that there was an indoor pool. Thanks again
Aug 14, 2016
We had an awesome stay. Only thing I would change is having a bathroom closer to the outdoor pool.
Aug 14, 2016
Aug 14, 2016
Aug 13, 2016
I liked this campground, it was very nice and quiet.
Aug 11, 2016
The campground is mostly seasonal, too many loud dirt bikes, they decided to shut the pool down on weekends to do cloronation instead of doing it during the week. This was the first and only time I ever left a KOA campground without spending a night. Never again will go back
Aug 11, 2016
This place was a lot better under previous management. The indoor pool was closed for my entire stay, which was five days. I was told it would open "tomorrow" every day I asked. Outdoor pool is obviously in need of maintenance (family contracted bladder infections from dirty pool). Kids activities no longer on. New owner cancelled tues. and thurs. afternoon crafts. We wont be back!

CAMPGROUND RESPONSE / COMMENTS:

It was unfortunate that we did have to close the indoor pool for a period of time as it was in need of maintenance. We test both pools frequently to ensure the water is safe and when it is not it is our duty to close the pools until test results meet health regulations as you witnessed.
Aug 10, 2016
Owner very negative about other permanent campers facilities not open utilities in trailer malfunctioning multiple times misleading discounts misrepresented savings poor customer service poor maintenence unprofessional owner extremely unprofessional discussed finances and koa as a company very negatively Will not return
Aug 09, 2016
The campground was clean. On the website there was supposed to be a scavenger hunt for the kids but the park didn't know of it and told us the new owner hasn't changed the website yet.
Aug 09, 2016
It was really nice to stay there. Outside of being really hot, having the option of 2 different pools to use was a bonus.
Aug 08, 2016
It was great! Staff was very helpful, grounds were clean and overall we had a great weekend!
Aug 08, 2016
had a great weekend.nice to see things getting done.
Aug 08, 2016
Roy, Valerie, Carollee and the team at Marmora Koa were awesome. Very accommodating when our small family decided to stay and extra night. Pools were great and great grounds to bike around. Clean washrooms and showers. Bike rentals were so fun. My inlaws and parents came we had a blast. Oh and made some great new friends as well!
Aug 08, 2016
it was great
Aug 08, 2016
I will never stay there again. I witnessed a horrible dog attack which left a small dog fatally injured and the owner had a huge lack of compassion and professionalism managing it. He was gossiping about the regular tennants. Completely dissatisfied.
Aug 08, 2016
Campsite OK, but shower and washroom facilities need renovation.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for your feedback. The Washroom facilities are scheduled to be renovated during this coming off season.
Aug 07, 2016
Aug 06, 2016
Friendly staff. Clean washrooms and pool area. Cabin was super cute and the bar fridge was a bonus. The only thing that suckered was half way through our 4 day stay there was a fire ban. We decided to leave and lost out on money for the remainder of the days.
Aug 06, 2016
we rented a trailer and it was clean had everything in it and the staff was great. there was lots for our 8 year old son to do like the 2 swimming pools great play areas wagon ride etc. we have already decided to come back next year.
Aug 06, 2016
The new management is terrible! He was rude on our first day there. We asked why the indoor pool was closed and we got a lecture, though we had never been in it! The duck pond is dried up and the little lake is unkept. We will not be returning!
Aug 06, 2016
We enjoyed our 2 night stay, loved the pool.
Aug 05, 2016
We went to ATV and this met our needs
Aug 03, 2016
We had to share power. He charged us for the full service and we could not use all our amenities that we paid for. Asked for a discount and never got one. As well he continued to put down the Koa in Brighton including other camp grounds. Not good business practice.
Aug 03, 2016
Friendly, helpful, enjoyed our stay.
Aug 02, 2016
We love this park, this weekend was the 1st of 2 visits this year. Roy and his family are in process of making some changes and huge improvements to the park. We witnessed the uprising of "seasonals" setting off car horns and alarms at 11pm and the OPP coming in. I think Roy is doing a wonderful job and it shows. If you don't like it, leave or don't go. Ill be back in September.
Aug 02, 2016
Aug 02, 2016
Kid friendly and great staff
Aug 02, 2016
spent a long weekend here with family and friends , great time. on the downside ..staff mowing the lots in the middle of the day on occupied lots was not enjoyable.
Aug 02, 2016
Small site, friendly campers, lots of happy kids, lots of dogs, mini golf needs some TLC. If you enjoy close quarter sociable camping with a family friendly environment this place is great.
Aug 02, 2016
Our stay at KOA Marmora was great. I found the staff to be very pleasant and helpful. Bathrooms clean. There lots of things you could join in if you would like. Hay Ride, volleyball, children's park, trail walk, movie night and of course the pools. Very clean but need ent/exit rails. Campers or seasonal /so nice. Park is kept clean & there was not a lot of noise. Invite to join campers music Jam
Aug 02, 2016
The people were really nice and accommodating. The outdoor pool was clean as well as the washrooms. The site we were given was not good. There was glass and nails and large potholes and uneven ground. Picnic table had to be brought to us and was very small for a family. We had to ask for a rake and rake our site so that no one broke their ankle, as it was that bad.
Aug 02, 2016
On our first couple of days we had a seasonal camper do a lot of complaining about the changes that are being made. Since we were transit campers we really were not interested and once he left the rest of our stay was great.

CAMPGROUND RESPONSE / COMMENTS:

We would like to sincerely apologize to you for the actions of a season camper. We try to encourage all campers to express concerns to management directly to avoid such events.
Aug 01, 2016
When confirming departure date of 07/31,staff asked what calendar I was looking at as July only has 30 days?Owner of park was driving around on golf cart drinking alcohol.My family has been coming to this park for over 10 yrs. Will not return.
Jul 31, 2016
I have been going here for years but was very disappointed this year when the indoor pool was closed for 5 of my 7 days. We were even kicked out of the outdoor pool so he could clean. The owner needs to do cleaning during off hours and not yell at people about using sunscreen. Kids will always have sunscreen on at outdoor pool and if he wants it washed off for indoor than provide soap/warm water
Jul 31, 2016
worst KOA experience owner swore at people in front of kids dumped chlorine in pool while people in it we paid for a 30amp site and forced to share no refunds offered selling raffle tickets for old personal belongings many seasonal speaking of pulling out due to this individual Roy Volger language in grass on property threatened kids. I can go on please contact me at 1-519-820-4669 michel
Jul 31, 2016
The new park owner evicted my wife and I after seven years of being loyal seasonal's. Owner also evicted 4 other seasonal's at the same time. His anger does not stop with seasonal's. He picks on women and children to the point of them crying. It's too bad we really loved this park. He doesn't understand campground living at all and he certainly does not understand civil law. Terrible businessman!
Jul 31, 2016
Not impressed at all. New owner has cleaned up grounds but out of 5 days there indoor pool was closed 4. Told by owner people should not have sunscreen on while swimming in outdoor pool??? It makes the water cloudy? If cleaning and maintenance needs to be done on pools I feel should be done either after pool closes or before opens in morning. Not at expense of everyone camping. Won't be back

CAMPGROUND RESPONSE / COMMENTS:

We do apologize for the inconvenience of not having the indoor pool to use. There recently was an incident with the pool that took a few days to clear up. We do try to maintain the pools during times that they are closed however this incident took much longer to resolve.
Jul 31, 2016
I am not impressed with this Koa. The Internet service is inadequate. Someone placed a knife under my trailer tire, and stole the safety pins from my trailer hitch The Washrooms are run down. Overall this was a very disapointing visit.

CAMPGROUND RESPONSE / COMMENTS:

Thank You for your feedback. The new owner is aware of the state that the park is in and has plans to upgrade. These upgrades are best to be done in the off season which will begin this fall. We are disheartened to hear that someone in our park would take the safety pins and place a knife.
Jul 29, 2016
Fantastic.....lovely kabin ....resort is looking good.....thankful for the golf cart.....great way to see entire park....very friendly and helpful staff.....see you next year!!

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear you enjoyed your stay with us. Look forward to seeing you again. Thank You
Jul 28, 2016
We have always enjoyed staying at the Marmora KOA, never had any issues. This time around however we were delayed getting onto our site by two and half hours due to an issue with the sewer line. The road was dug up to fix the line. I fully understand these things do happen and are beyond anyone's control, but it would have been nice to been compensated in some way.
Jul 27, 2016
very clean washrooms - hard working staff who were without exception, friendly and efficient as well as welcoming - can see the improvements to the park are ongoing - would definitely recommend this park and will visit it again
Jul 27, 2016
Jul 27, 2016
 

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