Lookout Mtn. / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Tent Reviews

Nov 21, 2016
Nov 15, 2016
Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank You
Nov 08, 2016
Nov 08, 2016
I had the best stay! Everyone was really nice. I was in a tent for two weeks and there was everything there that I needed. The views from this site are fabulous!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. I'm very happy that you were able to visit your son. We are happy to provide great memories.
Nov 01, 2016
We thoroughly enjoyed our stay. The staff was wonderful and the facilities were clean and better than expected.

CAMPGROUND RESPONSE / COMMENTS:

When you are happy, so are we. Thank You
Nov 01, 2016
Gravel, gravel everywhere! Everyone was slipping and falling because of uneven gravel. Gravel all under the tent which made for horrible sleeping/walking and made a couple small holes on our tarp which was under our tent! Kids couldn't ride their bikes because of uneven gravel roads. Staff was great but this was the most uncomfortable campground that we have ever stayed in..and we tent camp a lot.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the gravel.
Oct 25, 2016
it was very nice and family has had so much fun they did not want to leave the only problem we had was the site was little small and power and water was to far away from the site it was like in the site next to us but other than that very very good place

CAMPGROUND RESPONSE / COMMENTS:

We are happy we could provide a fun place for your family.
Oct 25, 2016
We had a great time at the campground! I wish we were more prepared for the Halloween festivities that were going on that weekend, but we'll definitely come back!

CAMPGROUND RESPONSE / COMMENTS:

Come on back. It is amazing on how big the Halloween events have become. Please book ahead of time because we are taking reservations now for 2018.....yes 2018. Book any of the 4 weekends we offer in October.
Oct 21, 2016
Oct 18, 2016
The staff was extremely friendly and helpful. The bathroom and showers were the cleanest facilities I have seen at any campground. I really enjoyed my stay and hope to be back in the future!

CAMPGROUND RESPONSE / COMMENTS:

We would love to have you back- Thanks for coming by
Oct 17, 2016
Oct 15, 2016
The KOA is run by an amazing owner. He runs it very professionally. The facilities are immaculate and well thought design. We found ourselves in the group camping site where the ground level is extremely slanted so that was somewhat of a challenge.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for providing such nice comments. We appreciate your business.
Oct 15, 2016
Very clean with very friendly staff. The only complaint I had was our tent site was on a slope and seemed smaller than the other tent sites.

CAMPGROUND RESPONSE / COMMENTS:

It was pleasure to have you visit us. Please let us know which site you would like on your next visit.
Oct 12, 2016
Very clean bathrooms! My kids loved the jumping pillow and the playground. Only complaints: campsites are very small and while I appreciate a well managed campground, having campground workers hover around in the evenings got old.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are happy that you loved our park. We are sorry about our staff always checking that our campers are enjoying themselves, unfortunately some campers can get too loud and will disturb others. We want to make sure everyone is having a good time especially during quiet hours
Oct 11, 2016
Staff were great! Park is very clean. Loved the extra touches, like the Halloween Decorations. The showers were clean and air conditioned. It was great having access to laundry. We were happy campsite had water and electric. Although our hot water pot kept tripping the breaker. Campsites were a bit close to each other, a bit close to the RV's, and not flat for our tent. But, we would come back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We would love to have you come back and see us.
Oct 10, 2016
Friendly hosts, good space between tent sites.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased that you enjoyed your tent site. Happy to help you and your family
Oct 10, 2016
We had a great time. Excellent, friendly staff. The camp was well maintained with amenities for everyone- including pups!

CAMPGROUND RESPONSE / COMMENTS:

We are pleased that you and your 4-legged friends enjoyed the park. Thanks for stopping by.
Oct 10, 2016
Camped in group tent area.6 tents in small area.Camping area right next to road into the campground.Major traffic noise on the first night.Big trucks hauling RVs into the campground until 11:00pm/12:00am. Area not as big as pictured on website.There is one fire pit and one large grill to share. Were able to use our own raised fire pit. Bathrooms clean, friendly staff,fun play area for kids.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the RV's coming in late. We had a sold out park and did get many people fleeing the hurricane. Many folks showed up and we unfortunately didn't have room for them. Some had to head back down the road and continue further north.
Oct 08, 2016
Sep 30, 2016
Had a wonderful time and the kids really enjoyed the playground and jumping pillow. Would love to come back next summer when the pool is open.

CAMPGROUND RESPONSE / COMMENTS:

Please come back to see us, our pool opens May 1st 2017 and stays open until mid Sept 2017. I very happy the family enjoyed themselves.
Sep 28, 2016
Great place at a great price! Will definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We do our best to provide the best service and facilities at a great price.
Sep 26, 2016
The grounds were very clean and free from bugs or other nuisances. We had a wonderful time and will definitely be back.
Sep 25, 2016
Sep 25, 2016
Love this place

CAMPGROUND RESPONSE / COMMENTS:

We love our guests. Thanks
Sep 25, 2016
It was a beautiful campground. It was very clean. The staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us.
Sep 22, 2016
Tent site with water and power! Very nice😊

CAMPGROUND RESPONSE / COMMENTS:

Glad we could provide the amenities you desire. We are proud to serve you.
Sep 19, 2016
Sep 19, 2016
We had a great time at the KOA,we have never used one but you can bet we will be back and try some other KOA,s as well the staff was friendly and helpful,the grounds was clean,and lots of fun things to do,thanks for a great time.

CAMPGROUND RESPONSE / COMMENTS:

I am glad that we could make you first stay at a KOA the best it can be. Please check out other KOA's to create more great experiences. Thank You
Sep 13, 2016
The. Staff were courteous and very hospitable. The play area for the kids looked nice. Having our firewood delivered was a nice plus. We plan to stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are here to serve you in any way. My staff and I are always ready to her our guests. Thank You
Sep 13, 2016
Great location, with good amenities... Only suggestion would benanlillye stronger WiFi signal...

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments....Hooray! our high speed is finally completed... years in the making...It wasn't easy but we found a way to bring super high speed to the middle of the woods.
Sep 09, 2016
Our family tent camped here over Labor Day weekend and we loved it! The staff was very friendly and accommodating. The store was well stocked with firewood, ice, and anything else we needed, all at a reasonable price. They had a very nice pool, and lots of things for kids and families to do. This campground is located close to many attractions and restaurants, plenty to do here. we will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the very nice comments. We are extremely happy that you enjoyed our facilities and staff's assistance. It was a pleasure to have you visit us.
Sep 06, 2016
Campsite and facilities were clean and well maintained. We really enjoyed our stay. Very fun campground.

CAMPGROUND RESPONSE / COMMENTS:

We are thankful to have such nice customers as yourself. We really appreciate you and your family.
Sep 06, 2016
Absolutely perfect! Not only is the staff amazing, the other campers are respectful as well. We stayed in the group camping site and the people were nice, the location was great. The best thing - 24/7 bathhouses. Always accessible, it was a life saver (we're night owls). We got there late for check-in and they had a map with our name on it, easy to follow guide. Ps. Susan is the one to talk to.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great comments. We are glad we provided all the amenities you desire. We really appreciate our newest staff member(Susan). She has been outstanding in every way. Susan has really become part of our family.
Sep 06, 2016
Thank you! The grounds were so very clean, as were the bathrooms. We stayed on the downs lope side of the group camping field. Only problem there is the ground was solid rock and chat with grass growing thinly on top. No matter how hard I hammered could not get tent stakes all in. I need to bring a metal bar in car to prehammer holes.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the hard ground. We have been in a extreme drought this entire year. This has been one of the worst years I have experienced. I'm very happy that at least our trees still look healthy. Please stop back and if you know how to do a "Rain Dance" please start dancing. LOL Thanks for coming.
Sep 06, 2016
I really enjoyed my stay here. I wish I had more time to enjoy all the activities you all host! ;)

CAMPGROUND RESPONSE / COMMENTS:

Please stop back and we can have some fun. Sorry you had to head on down the road. Thanks for coming by.
Sep 05, 2016
Very children centered and welcome atmosphere. Downside: the campsite was small and extremely close to the road. Did not make me feel comfortable with two small children.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the site wasn't to your liking. If you stop back please choose a site by calling us and requesting a particular site or area. Thank You.
Sep 04, 2016
Staff was very friendly. Site was not real private. Hard to find a level spot to put our tent.

CAMPGROUND RESPONSE / COMMENTS:

Glad you came to see us. Sorry about the site not to your liking. Please call us directly next visit and you can request one you prefer.
Aug 29, 2016
Aug 24, 2016
Aug 17, 2016
We were given a poor campsite. There was not a level enough spot anywhere on the site for the tent. This is about the third time at a KOA that we were given a poor site when there were plenty of better sites available. It almost seems that if we do not specify a particular site, we are always given the worst site by default.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the site wasn't to your liking.At KOA we always like to speak with our guests when possible,therefore on your next KOA booking try calling the campground directly.We always prefer using the phone instead of the internet for placing reservations.We can discuss what type of sites you like.
Aug 16, 2016
Staff was very helpful and friendly. Everything was so clean. Going to stay again

CAMPGROUND RESPONSE / COMMENTS:

Working all day to make your stay the best it can be. Thank You
Aug 15, 2016
Aug 08, 2016
This is our second time staying here and it never dissapoints! Nice, clean, and quiet!

CAMPGROUND RESPONSE / COMMENTS:

Definitely a a pleasure to have you come back. Glad we can provide a great experience once again.
Aug 05, 2016
Great camp site! A jump pad, playground and activities for the kids. Staff was a little slow on the check-in process and for purchases made in the store but overall a great experience and would stay here again.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the facilities. Sorry about the speed at check-in. We have a problem chatting with our guests too much. We would love to have you stop back and see us.
Aug 03, 2016
The people were extremely pleasant including the staff. We asked to switch sites and it was not a problem. The sites had too many rocks or gravel. It put a hole in the bottom of my tent. I will probably come back however I will pick a different area.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the tent spot was not to your liking. Please call us and we can get another site for your stay in the future. Thanks
Aug 02, 2016
Aug 02, 2016
Beautiful location

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments.
Aug 01, 2016
Aug 01, 2016
Staff is super friendly and helpful. They are very knowledgeable about the surrounding area. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are so proud of the local area. There is so much to do. Its really easy to send our guests to the many wonderful attractions nearby.
Jul 30, 2016
 

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