Lookout Mtn. / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

RV Reviews

Mar 28, 2016
We were very unhappy with our camping stay at this location. A few examples would include: pool and hot tub were completely drained with no water, pet park and pet playground were closed due to renovations, we opted for a wooden deck with our lot and the wood on the deck was rotten and the view was horrible. I wouldn't recommend this KOA at all. Website very misleading with the pictures. Thumps

CAMPGROUND RESPONSE / COMMENTS:

Sorry our pool was closed in March. We experience freezing temperatures in March and therefore are not able support a exterior water amenity in the winter. Sorry we were remodeling our pet playground during your stay. We are always improving to provide a great experience for our pet lovers.
Mar 28, 2016
Only stayed one night but would love to come back someday!

CAMPGROUND RESPONSE / COMMENTS:

It was pleasure to have you stop by. Thanks once again.
Mar 28, 2016
Loved the wooden deck area!

CAMPGROUND RESPONSE / COMMENTS:

The deck sites are quite popular. The one you were at is great during the summer. Its right next to the pool. Thank you
Mar 28, 2016
As usual, very efficient, extremely friendly, Janet+Host, clean and warm!! Washrooms+Showers, great Site: it is always a Joy to camp there.

CAMPGROUND RESPONSE / COMMENTS:

As always a please to have you join us Peter. Thanks for stopping by..
Mar 28, 2016
Very nice place. We love returning each vacation.

CAMPGROUND RESPONSE / COMMENTS:

Its always a pleasure to have you join us here.
Mar 28, 2016
Thank you for posting the available sites after hours! It was a long day and we were able to fit into he last site! Phew!!!

CAMPGROUND RESPONSE / COMMENTS:

I'm glad we had one left for you. Its been pretty busy around here. I hope you were able to get a good rest and complete your journey with no problems.
Mar 27, 2016
We had a great time. We will be going to future KOA campgrounds. Thanks for a great experience.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you enjoy KOA campgrounds. Please stop by any KOA and I am sure they will provide a wonderful experience.
Mar 26, 2016
Friendly staff and clean restrooms.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad that you enjoyed your stay. Thank you for coming to the Lookout Mountain area.
Mar 23, 2016
We had a great time at this campground! It was clean and well maintained. The kids loved the jumping pillow and playground. The owners were really nice and helpful with whatever we needed. This is where we will camp whenever we are in the Chattanooga area.

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that you and the kids enjoyed your stay. It was wonderful to have you join us.
Mar 23, 2016
Great campground!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comment.. It was a pleasure to serve you.
Mar 22, 2016
Great campground location about 20 min away SW of Chatanooga. New jumping pillows were a hit with the kids and full hook-up sites were decent sized with gravel (good in rain). There are short trails around the campground and a small playground. The staff was extremely friendly and helpful - even resolving a cable TV problem I was having with my RV.

CAMPGROUND RESPONSE / COMMENTS:

Seemed like you had a good time.....That is our top priority. It was very nice to meet you and I'm happy that we fixed your cable wire and you were able to see your shows.
Mar 21, 2016
Mar 21, 2016
Great people

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for your patronage.
Mar 21, 2016
Excellent facility!!! Clean & the people are awesome!!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Thanks for the nice comments.
Mar 21, 2016
Great place to go with kids. Sites are clean, bathhouse is clean and staff is very helpful. Gameroom is a bit dated, but still fun.

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that you enjoyed your stay. I'm sorry to say that I intentionally rebuild games from the 1980's. I just love the classics like Defender, Pacman, Donkey Kong, etc. They just don't make them like they used to.
Mar 21, 2016
Very peaceful and nice .. Close to Chattanooga and look out mountain, staff helpful and friendly. Dog friendly , lots of trails and remodeling a dog park ! We will go back !

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that you enjoyed yourself.Let us know how we can help you in the future..
Mar 21, 2016
We truly enjoyed it! Can't wait to come back when the dog park is finished!

CAMPGROUND RESPONSE / COMMENTS:

We are very excited about the dog park also. I think everyone will have fun with all the new toys and obstacles....Thanks for coming by.
Mar 15, 2016
Mar 15, 2016
We really enjoyed are stay at this KOA. Everything we wanted to do in Chattanooga was close by.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your vacation. We are very happy that you were able to visit some of the wonderful Chattanooga attractions.
Mar 13, 2016
Pride of ownership shows at this KOA. The grounds are beautiful with lots of accommodation choices, and the owners went out of their way to make us feel welcome. This is a TERRIFIC spot to explore Chattanooga and Lookout Mountain attractions from. We will definitely return!

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for the wonderful comments. Were are very happy that you enjoyed our campground. It was a pleasure to have you visit us.
Mar 11, 2016
THERE IN MARCH, MIGHT BE GREAT IN THE SUMMER. STAFF WAS GREAT.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping by -hope to see you in the summer.
Mar 08, 2016
A very nice campground, clean restrooms and showers. The people are very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you enjoyed your stay. Please let us know if we can assist you in the future.
Mar 07, 2016
The internet is REALLY BAD! NO internet reception to speak of! 10 channels on cable, which is ok, but NO news channel. Location is good, campground is clean (campsites are a little close together) Needs some work on roads throughout campground.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the internet. I will check in to the reception at your particular site. I'm glad you noticed our road work. We installed 11000 square feet of new concrete and are finishing the project in about 1 week.
Mar 07, 2016
Beautiful area, nice, large camping spots

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping by. It was wonderful to have you visit us.
Mar 05, 2016
This is a great facility. The staff was so kind and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Hope to see you again.
Mar 01, 2016
By the time we arrived due to driving through a blizzard, it was dark so we had no personal contact. Hard to evaluate. The Riffels

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the bad weather...It can be wicked in February. Just remember that most all KOA's have an owner or manager that lives on the property to assist you anytime of day or night. Just call the after hours number located at the top of your guest services map. We are always here to help...Thanks
Feb 28, 2016
Great location for more than one night with a beautiful location, friendly staff, and large sites. Rained while we were there and the drainage is excellent off the gravel sites. The office area was charming and neat. One of the nicest KOA's that I have stayed in.

CAMPGROUND RESPONSE / COMMENTS:

We are very pleased that you joined us. I don't know what happened, but I requested nice weather during your stay...I guess my letter was lost in the mail. Thanks for coming to see us...
Feb 27, 2016
Beautiful setting

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments...let us know if we can assist you in the future.
Feb 22, 2016
Beautiful setting, well maintained, friendly and helpful staff

CAMPGROUND RESPONSE / COMMENTS:

I'm glad that you enjoyed our beautiful area as much as we do. Thank You
Feb 21, 2016
Very friendly staff. Clean bathrooms. Nice sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping by - It was wonderful to have you visit us.
Feb 19, 2016
Very nice place and great staff. Will visit again.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know what we can do for you in the future. Thanks
Feb 16, 2016
Very nice location, the ambiance was great and the owners and staff were wonderful to work with.

CAMPGROUND RESPONSE / COMMENTS:

When are guests arrive at our park they become family. We were very happy that you joined us for a nice vacation.
Feb 12, 2016
Our stay was great! The sites are well kept and many have awesome views of the mountains and woods. The facilities were well maintained and very nice. It was winter during our visit so the pool and other on-site attractions were closed for the season but you could tell that when they are up and running that they're well kept. We will definitely be back to visit during other seasons too!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Thank you for the very nice comments. Let us know how we can help you in the future.
Feb 06, 2016
Great place. Can't wait to bring my grandkids.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping by... Come see us in season so the grandkids---(and the grandparents) can join in the KOA directed activities. See ya soon
Jan 22, 2016
Bathrooms were spotless. Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure have you visit us. Thanks for your patronage..
Jan 21, 2016
As usual, very efficient and friendly. The 'Lady of this Place' is super!! Respectfully submitted, Peter Werner, M.D.,F.C.C.P.

CAMPGROUND RESPONSE / COMMENTS:

Thanks Peter... I hope you had a nice trip to your destination. Thank you for coming to see us once again.
Jan 13, 2016
Jan 09, 2016
Very friendly check-in staff. Nice quiet overnight stop. Great area to walk and exercise the dog. Looks like a fun campground for a summer visit.

CAMPGROUND RESPONSE / COMMENTS:

I hope you were able to see the blueprints posted in the office. They show our new dog park we are constructing right now. It will be completed in about a month and have all new equipment and two separate areas to play.
Jan 08, 2016
Two overnights. Good location as we traveled south to Savannah.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see the wonderful Chattanooga/Lookout Mountain area. Let us know if we can assist you in the future.
Jan 08, 2016
nice place

CAMPGROUND RESPONSE / COMMENTS:

Thank You for stopping in.
Jan 05, 2016
Jan 05, 2016
The kids love the bounce pillow though it was winterized this stay. Staff is very friendly and helpful. Sites are a little close to one another. Clean campground/facilities. Love the hiking trails.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the pillow that was closed for the winter season. If you come see us in March we'll have it back open along with the new "Spider Web Crawler" for the kids. Thanks for stopping by for New Years.
Jan 05, 2016
As usual: the ' Lady of the House' was very gracious, friendly and efficient. My Wife and I (as well as our dogs) like the Cleanliness of the Facility and the welcoming Atmosphere when we come and the Kindness of her, when we leave. This Couple are great Ambassadors for KOA. Respectfully, Peter Werner, M.D.,F.C.C.P.

CAMPGROUND RESPONSE / COMMENTS:

Its always nice when you come visit us. Thanks for thinking of us once again.
Jan 04, 2016
We only stayed one night. Nice sights and level. It was quiet during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad it was a nice easy arrival and departure for your family. Hope to see you again real soon.
Jan 03, 2016
We stayed off season after Christmas and they were very helpful and nice made our stay very nice

CAMPGROUND RESPONSE / COMMENTS:

Its sounds like you had a wonderful Xmas season in the beautiful Chattanooga area. Thanks for stopping by.
Jan 03, 2016
Nice campground within a short drive to the Battlefield.The two suggestions I would make is to increase the Internet speed and cable channel selection. The staff was very friendly and made our stay a pleasant one, even with losing one set of our keys to the 5th wheel.Thanks for looking for them...we appreciate the extra effort.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a nice visit to our park. I'm working with the local utilities to increase connectivity. Sorry we couldn't find your keys.
Jan 03, 2016
This place sucked beyond belief. There was not a single reason I would ever look at this place again. The customer Service was crap.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were not happy with your stay. Our typical guests are a kind/family oriented crowd. We generally don't hear profanity at our park. Maybe a campground that serves a "rougher' crowd will serve you better.
Dec 31, 2015
Clean and close to area sites

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to visit some really cool attractions in the area. Thank You
Dec 27, 2015
Dec 25, 2015
Staff was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, It was a pleasure to serve you.
 

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