Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

RV Reviews

Apr 03, 2017
Just passing through but would stay again if in the area

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. Let us know how we can help you in the future.
Apr 03, 2017
We were only there one night but had an enjoyable stay. Very quiet and pretty setting. Our site was easy to back in and we had plenty of space.

CAMPGROUND RESPONSE / COMMENTS:

Always trying to make the guests visit the best it can be. Thank You.
Apr 01, 2017
Apr 01, 2017
Family and dog friendly. Beautiful landscaping. Friensly staff. We had a good time here. Will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you and your fuzzy friend had a great time.
Apr 01, 2017
Very Nice Campground and very nice Staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by....
Mar 31, 2017
Mar 31, 2017
Park was very nice but didn't enforce park rules for unattended children or hrs they could be out when informed was told they were not the parents also bought wood for fire was wet just soldered.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that things didn't go as planned. We provide a family park and many parents enjoy that the park is very safe and feel very comfortable allowing children to be unescorted during their stay. We apologize for any inconvenience.
Mar 30, 2017
Mar 30, 2017
Restrooms are little rustic and should have locks with pass codes and free wifi

CAMPGROUND RESPONSE / COMMENTS:

Sorry we haven't had the need for bathrooms with locks due to the wonderful cliental we serve. We maintain a very safe and secure campground. Sorry you were not able to take advantage of our free wifi. We wish you had inquired on how to logon to our free wifi.
Mar 30, 2017
Too much trouble getting into the sites. Too steep and hilly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountains and the changing grade. We hoped we could provide a great experience, unfortunately we came up short.
Mar 29, 2017
We loved this KOA! The staff was very friendly and very accommodating and always willing to answer questions and give info on how to get places. Very peaceful place, we will be back!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Always happy to help our guests. Thanks
Mar 25, 2017
Mar 25, 2017
Nice place to stay. Close to everything we wanted to do.

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to come visit some of our wonderful attractions.
Mar 25, 2017
Great place to stay. Very quiet and clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice comments. It was great to have you visit us.
Mar 22, 2017
Everybody was so nice and the entire place was neat and clean. The views are also anazing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the very nice comments.
Mar 22, 2017
The staff was super friendly but I just wasn't crazy about the campground.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad our staff made a great impression. I am sorry that our park didn't meet your liking. Some folks like different types of parks.
Mar 22, 2017
Staff was very friendly and helpful. Family really enjoyed the nature trail and amenities

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to enjoy the trails we offer. They can be quite relaxing after a busy day.
Mar 21, 2017
Mar 21, 2017
The staff at the KOA Lookout Mtn. were very helpful and friendly & the location is just far enough out of town to have a secluded feel but still an easy drive to local attractions. The restrooms were clean & warm, the site was clean and ready for us to setup upon arrival. The campground had a super nice kids play area my kids really enjoyed & a fantastic fenced in doggie playground.

CAMPGROUND RESPONSE / COMMENTS:

It sounds like everyone had a great time at the campground (even the furry ones). I am very happy that you were able to visit some of the many wonderful attractions in the local area.
Mar 21, 2017
We stay in a lot of parks, many are KOA. This park is exceptional by both standards, KOA or otherwise. The key from our experience is attention to details that are important to campers. The entire park was clean, neat, well maintained. Staff friendly and knowledgeable. One minute negative was all the bright lighting at night. Too invasive for a beautiful wooded park otherwise perfect for campfires

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by... It was very nice to have you visit us. We really appreciate the comments. It keeps us moving in the right direction.
Mar 21, 2017
Over the quiet mountain setting and walking trails.

CAMPGROUND RESPONSE / COMMENTS:

We are really thankful that we get to wake up everyday here and take in the beautiful scenery. Thanks for joining us here.
Mar 20, 2017
Mar 20, 2017
Staff was extremely friendly and helpful. Our site was perfect, very level. We will be coming back!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can help you in the future. Keep in mind if you call us directly, we can try to reserve the same site you had last time. Thanks
Mar 20, 2017
The grounds were nice but We had to leave early and I did not like there refund policy cable tv only got 10 channels and they were horrible if you wanted good internet speed you had to pay for it We paid a lot of money for that site if i knew all that would have not stayed and there was to many people coming in and out

CAMPGROUND RESPONSE / COMMENTS:

Sorry that your stay wasn't a great as it should have been. We follow the raincheck policy when you depart earlier than you intended stay that KOA suggests. Once again we are truly sorry.
Mar 19, 2017
When I made a reservation on line, the deluxe sites were not available. When we checked in, we again were told that the deluxe sites were not available, however the deluxe site right next to us was not used during our two night stay. Too bad, we would have enjoyed the fire pit and deluxe table.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that it appeared that the site was available. I double checked the reservation and the site was booked, but due to mechanical problems the guests were able to make it to the park on their scheduled date. Sorry I guess we just need to build more of them. They have been requested quite a lot.
Mar 19, 2017
Stayed 1 night! Nice campground!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by......
Mar 19, 2017
Awesome campground !

CAMPGROUND RESPONSE / COMMENTS:

Thank You!!!!
Mar 14, 2017
Staff was friendly. The facilities and sites were clean. Wifi was poor.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. If you need faster internet on your next visit to us please try our stream quality speed for $1.25. Thank you.
Mar 12, 2017
Nice rustic setting. Loved the hill climb into the campground!!!!

CAMPGROUND RESPONSE / COMMENTS:

Mountain living has a lot a perks. My family and I are blessed enough to be able to enjoy this everyday. Thank you for coming to see us.
Mar 12, 2017
One of the best and cleanest KOAs we have ever stayed at. The dog playgrounds are the best ever! Lots level and all have nice gravel... will definitely be going back!!

CAMPGROUND RESPONSE / COMMENTS:

We are happy that your pet enjoyed the playground for them. We understand that they are just as important and any other family member. They want to have fun too..... Thank you.
Mar 12, 2017
Awsome place to camp very friendly staff quiet beautiful country setting

CAMPGROUND RESPONSE / COMMENTS:

We are always ready to help our guests. It was our pleasure.
Mar 09, 2017
Change Machines did'nt work well. Prefer to have had a pull-thru, and ended up with a back in.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the coin machines. They always run out of coins at the worst time. Please ask for a pull thru for your next stay at a KOA. If we have one available, we will be more than happy to get you in one.
Mar 09, 2017
Staff was very friendly. Everything was very clean and sites were wonderful,level and beautifully landscaped. Pet area was the nicest we have ever seen. Keep up the good work. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments about the park and on the pet area. We spent a lot a time rebuilding it for our furry friends. We have had one for many years, but this one really makes the pets happy. Thanks
Mar 09, 2017
I had a really nice stay but it would have been nice to have all the facilities open. I will stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately the cold winter does have a effect on our outdoor activities. We thank you for coming by. Come see us in the spring.
Mar 07, 2017
Nice rustic campground. Just stayed 1 night. In late out early. Map and site was ready to go when I arrived.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were not able to hang around very long. Please stop back in the future when you can enjoy the beautiful Lookout Mountain area. Thank You
Mar 05, 2017
we will be stopping here often on our travels from Chicago to SC but we will schedule to stay a couple days next time.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know if you would like a particular site on your next trip. Just call us directly and we will do our best to get you your favorite site.
Feb 28, 2017
Beautiful location with amazing views, quiet and camp incredibly well maintained. Probably the nicest KOA we've been to.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the wonderful comments. I was extremely pleased to have you visit us.
Feb 27, 2017
It was a wonderful and clean campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Feb 27, 2017
this was our 1st stay at a koa! We had a great time! Only thing I wish was better advertised was amenities that were closed due to "winter" (jumpy pillow) ... otherwise we had a great time! Super clean and very friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy you enjoyed your first visit to the KOA system. Sorry about the pillow. We have to be careful in very cold weather because the flexible materials that make up the pillow don't do well in freezing temperatures. We usually open the pillow around the beginning of March. Thanks
Feb 26, 2017
Feb 21, 2017
Nice campground ko

CAMPGROUND RESPONSE / COMMENTS:

Thanks for stopping by.
Feb 21, 2017
Location was very country- lots of birds, an owl hooting and close to enough to Chattanooga to enjoy downtown "Moonpie General Store" and "Cupcake Kitchen" not to mention all the other sights. We were rained out one day but still enjoyed the stay and Susan in the office was great.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you were able to visit some of our many attractions in the area. I will let Susan know how helpful she was to your family. Thanks
Feb 18, 2017
Very nice campground staff was excellent and very friendly. Sites were alittle small for big rigs and if the camp is full would be hard to get in and out, Wifi was not free so bring your own. Excellent stay and beautiful camp will most certainly be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments and we appreciate you coming to see us. Please note on your next visit we do offer free Wifi for our guests. All you need to do is sign on our webpage by registering. Please ask for assistance from any staff member. Thanks
Feb 14, 2017
We're new to RVing. Owner was very helpful with several systems on our camper. Also attractions in the area. Really appreciate the level sights.

CAMPGROUND RESPONSE / COMMENTS:

welcome to the wonderful world of RVing. I have been involved with it for over a decade now and I wouldn't change a thing. I am glad we could provide some additional informati0on to you on your RV.
Feb 09, 2017
Contacted by staff ahead of arrival to welcome our family. Upon arrival (after hours) the owner personally placed me into a more suitable space to assist me with an equipment malfunction (electric jack failure). He also assisted me with repairs for the stay and future camps. I hope all KOA's can match this great family & staff service & friendship!

CAMPGROUND RESPONSE / COMMENTS:

It was no problem at all for our staff. I am glad we were able to get it working again with no expensive repair bills. Thanks for coming by.
Feb 07, 2017
We love to stay here, great people, great views and very well maintained KOA.

CAMPGROUND RESPONSE / COMMENTS:

When you are happy with your stay.....so are we. Thank You
Feb 01, 2017
The owners are the kindest, most helpful of any campground we have ever stayed at. We had a few " issues" this stay with our rv and the help we received was amazing and there are no words to adequately express our appreciation for all that was done to help us fix the problems. Very well kept campground and so pretty!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We are always here to provide any assistance for someone in need. I am very familiar with some of the problems that can occur in a new or any RV when travelling on the road. I am happy that things are working well on your RV.
Jan 31, 2017
Already recommend to friends family that had booked stay

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that you have enjoyed your stay. Hope to see you again in the future. Thanks for the recommendation.
Jan 31, 2017
The staff was amazing and we really enjoyed our terrific stay we will be back!! Thanks for a great time!! And the other campers there were very nice and welcoming as well.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you. It was nice to have you visit us.
Jan 25, 2017
As usual, it was very pleasant, clean Facility. The Staff is very friendly and helpful. It is a Joy to camp out there. Peter WERNER, M.D.

CAMPGROUND RESPONSE / COMMENTS:

Its always great to have you visit. Keep up the wonderful health care you provide for our country. You are definitely an unsung hero.
 

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