Lookout Mtn. / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

RV Reviews

Jun 27, 2016
Jun 27, 2016
I am a 165 pound adult and was disappointed I could not jump on the jumping pad with my boys. I was under the weight limit

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the jumping pad. Its not a weight issue that limits people from the pillow. Our insurance company states that nearly all the injuries from jumping pillows are caused by adults ages 22-38 years old. These adults generally injure their own children or themselves. Safety first....
Jun 27, 2016
Excellent campground with lots of activities for kids of all ages. Easy access to all the sights of Chattanooga/Lookout Mtn. Very friendly and helpful staff. Campground and facilities are very clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had great time. It was a pleasure to have you visit us. Glad you were able to enjoy the local area.
Jun 27, 2016
Campground was organized and well maintained. Bathrooms old but clean. My son loved all the fun activities. Staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy you enjoyed our park....Thanks
Jun 27, 2016
Wonderful staff. I really can not say enough about thwm. Everyone we encourage tired was pleasant and helpful. So nice. The facilities were clean. Wish the pool had some shadeday place to sit. Good sized pool. Great stay. Will be back. Definitely at Ely recommend this KOA!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. I will take note of the pool shade structure. Let us know how we can help you in the future.
Jun 27, 2016
Very fun campground!The restrooms were always clean! It has a salt water pool, bouncy pillow and playground. The only downfalls are the sites are close together, and the water pressure is low. We were unable to flush our toilet in the camper with the lower water pressure, but we were able to use the shower and the kitchen sink. Close to downtown also.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the water pressure. As you most likely noticed there are a couple of projects happening around the park right now. One is a whole park water booster system. You were located at the highest site in the park. Sometimes during heavy usage, your site could be affected with lower pressure.
Jun 26, 2016
Jun 26, 2016
Great customer service amenities were top notch. Clean friendly and beautiful.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy you enjoyed your stay. Glad your stay was the best it could be.
Jun 26, 2016
Excellent stay, will enjoy returning later this year!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Thanks
Jun 26, 2016
We have stayed here several times in the past and it has been a few years ago on our last stay. Their hearts are in maintaining a beautiful place that people could enjoy 😊 And we DID!

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to see you at our park. We appreciate you coming to our area for your annual church revivals. We are thankful that you take time from your daily life to bring happiness through religion to our local area.
Jun 26, 2016
Nice campground. We had a nice big pull through site and to my surprise it was level!(in that area, that's saying something) we had an issue with the cable upon arrival Sun evening and a guy came over to fix it right away, even though it was our issue. The only reason I did not give it 5 stars was that the restrooms were ok but not great. Overall though a very nice quiet place to camp.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great visit. It was nice talking to you during your stay. I'm glad we were able to get your cable wires back to working condition. Thank You
Jun 25, 2016
Jun 25, 2016
Nestled in the hills a very good job was done setting up the area. Activities and pool were great- friendly responsive staff. Good job!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for taking note of our facilities. We have been working on it for almost 10 years now. Its a labor of love. I am constantly working to bring more amenities to the park. We are just about done with the super high speed internet T1 fiber line. We are also planning the new pond for fishing.
Jun 24, 2016
Friendly staff. I really liked your location.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you. Thanks
Jun 24, 2016
The Team was VERY friendly and helpful!! Great Pool!!!

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that our staff was able to make your trip the best it could be. Thank You
Jun 24, 2016
Very nice park. Clean. Great pool. Nice sites. Friendly and helpful staff. Lots of things for kids to do. Negatives were Wi-fi didn't work well and laundry was a bit expensive

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are working on the wifi network as we speak so we can handle the 1000's of wifi enabled devices we now handle every minute..
Jun 21, 2016
We're still waiting on our rain check , Because we left early . We hope to receive it soon via email . So we can make plans to come back. We had a great time . The staff was fantastic ! Honestly the best customer service we've ever experienced. The camping sites are very close together ,Which was disappointing. But we would definitely return . Great place ! Awesome if your camping with kids .

CAMPGROUND RESPONSE / COMMENTS:

Hi Karen.. Thank you for the wonderful comments. Sorry you had to depart early. We did get some heavy rain around your stay. I checked in to your raincheck and resent the email. It is good up to one year. Just let us know when you want to come back and see us. Glad the kids also had a great time.
Jun 20, 2016
Jun 20, 2016
Very friendly owners and the sites were well maintained and lovely.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments.
Jun 20, 2016
This was our third stay at this KOA this season. We love the family atmosphere. We had family come and camp with us this time and it was a wonderful experience. The staff was amazing and very helpful and our kids enjoyed the activities. We are ready for our next trip!

CAMPGROUND RESPONSE / COMMENTS:

It always nice to have your and your family join us. Thank you for providing the nice comments. See ya soon.....
Jun 20, 2016
Nice area, need more signs along interstate, campsites are to close, nice area for kids,staff was friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming by. We appreciate the comments.
Jun 18, 2016
The campground was quiet and clean and the staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by. Glad we could provide a wonderful vacation.
Jun 17, 2016
Whomever checked us in was awesome. She changed up spots and did everything she could to get us in a spot where I could stay hooked up to the trailer since we were just staying one night.

CAMPGROUND RESPONSE / COMMENTS:

We want to thank you for the comments. Janet was the person who checked you in. She has been with us for almost 7 years now. Glad we could make you stay the best it could be.
Jun 16, 2016
kids loved it.. owners went above and beyond to help in any way they could. we didn't want to leave !

CAMPGROUND RESPONSE / COMMENTS:

Sorry you had to leave...It was a pleasure to have you visit us.
Jun 15, 2016
Jun 15, 2016
The crushed stone on the roads made for poor traction. The pool was lovely and the attendants at the office were a pleasure. Our lot was ample and peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Our staff was pleased to assist you during your stay. Sorry about the new gravel. We have to constantly maintain the roads because the rigs are just getting bigger and bigger each day. Thanks
Jun 15, 2016
Enjoyed our stay. Everything was nice and clean. Staff friendly

CAMPGROUND RESPONSE / COMMENTS:

When you are happy so are we. Thanks for coming by.
Jun 14, 2016
It was the hottest weekend I've ever camped. The pool saved my vacation from catastrophe with 3 young teenagers. The shower houses were the cleanest well maintained. My kids said nicest camp ground we have ever stayed. It was our 1st KOA. Having the shower houses with air was wonderful! I bought the card and plan on more vacations now because of KOA. I will definitely be a KOA regular!

CAMPGROUND RESPONSE / COMMENTS:

Because of the warmer temperatures, we have been hearing a lot of happy campers that the shower-house has air conditioning. Most have told us that they never been to a park that has AC in the shower-house. Its nice when you don't need to shower 5 minutes after you just took a shower...LOL
Jun 14, 2016
water pressure was poor

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the water pressure. I will look into the spigot at your site to see if there is a problem there. Thanks for the comments.
Jun 13, 2016
The staff was absolutely wonderful! The park was clean and everything was easily accessible. We really enjoyed our stay and plan on returning.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you had a great stay. Let us know how we can help you in the future.
Jun 13, 2016
Jun 13, 2016
Fun for kids.Great Hospitality....Best KOA Campground!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you and your family. Thank You....
Jun 12, 2016
Great place. Clean, shady sites. Staff very friendly.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Always here to help. Thanks
Jun 12, 2016
It was only for 1 night but everything was great.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay was so short, but glad we can make it as best as possible.
Jun 12, 2016
Friendly staff and clean bathrooms. Campsite was perfect! Can't wait to stay there again!!

CAMPGROUND RESPONSE / COMMENTS:

Come on back. We would love to have you visit us again. Please let us know how we can help you once again.
Jun 11, 2016
I reserved a backin but came with a trailer. Team was very helpful getting me sorted out. Great stay.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad that we could get your trailer taken care of. Max was happy to assist you with your situation. Thanks for stopping by.
Jun 10, 2016
Jun 10, 2016
Quiet and convenient to all the sights in Chatanooga.

CAMPGROUND RESPONSE / COMMENTS:

Glad you were able to see some of our many attractions in the area. Thanks
Jun 09, 2016
Such a great experience. Beautiful park, clean bathhouse, very courteous staff. Would recommend to anyone

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the recommendation. We are very happy that your stay was the best it could be.
Jun 09, 2016
This was a nice campground with lots for the kids to do. My one complaint would be the water pressure. It was poor at site 23. This site is at the top of the hill so that maybe why we had the problem. Loved the jump pad!!!

CAMPGROUND RESPONSE / COMMENTS:

You are correct that site is the highest in the park. We are installing a booster pump and will have it complete as soon as several large pipes are replaced. Glad the kids liked that Jumping Pillow.
Jun 08, 2016
Jun 08, 2016
Very friendly staff and a quite location - away from the interstate noise of many other KOAs. Great place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you it was a pleasure to have you visit us.
Jun 07, 2016
We had a great time even though it rained most of the weekend, it was our granddaughters first camping trip! She made some friends and life long memories

CAMPGROUND RESPONSE / COMMENTS:

That is the reason why we work so hard. We love making life long memories for families and friends. Thank You.
Jun 06, 2016
It was a wonderful time and facility. Really close to Chattanooga, yet tucked away in a quiet spot. Our kids loved the bounce pillow, pool and movie nights.

CAMPGROUND RESPONSE / COMMENTS:

I very happy that you could take advantage of all the fun we offer. Thank You
Jun 06, 2016
Jun 06, 2016
Brian and his family are wonderful, they are constantly improving the campground and it certainly shows. Always kept clean and the kids love the bounce pillow and new playground equipment. We come here three times a year and it's awesome. It's great being so close to Chattanooga and everything to do but secluded enough to feel like you are away from everything when camping.

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to have the you and the rest of the Elliot family join us. I enjoy our conversations every time. Thanks
Jun 06, 2016
We were VERY impressed with this KOA!!! Because of our previous " nightmare" of an experience with a KOA in Florida we had sworn we would NEVER STAY at another KOA. Not only did we complain there but sent corporate a message and received NO RESPONSE!!! If the owners of this KOA had not been so kind and the establishment not been so well kept we would NOT have responded to your survey.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry that another KOA provided a bad experience. Most KOA's are owner operated, therefore each park provides a different experience. We are very happy that you enjoyed your trip/vacation. Thanks for your comments.
Jun 06, 2016
Was not happy with the sites. They were not wooded or private. We were near the pool and it was noisy and had no privacy.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were unhappy with your site. If you will be joining us again in the future, please call us directly so we can discuss you preferences. Online reservations are picked by the computer.
Jun 05, 2016
Convenient to Chattanooga and tourist attractions, but the campsites are extremely close together and most are very short sites and not level. If you're looking for an overnight spot it's okay but for extended stay, not so great due to reasons mentioned. The park facilities were clean and beautiful setting but there is NO privacy at all. When you come out of your RV,your neighbor is 8-10 ft away.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry we didn't meet your campsite requirements.
Jun 05, 2016
everyone was very friendly and extremely helpful.bathrooms and laundry were both very clean. thanks are stay was very enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help you. When you are happy, so are we. Thanks
 

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