Lookout Mtn. / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 706-657-6815

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Sep 21, 2016
Sep 19, 2016
The office personal was very nice and helpful. The wifi IS TERRIBLE... I couldn't stay connected for more than 2 min's, I find this very unacceptable in 2016. Also not enough planned daily activities for kids...our grandkids wanted to watch outdoor movies and make tie-dye shirts (it showed on-line that these activities are planned for this KOA) No activities lead by staff.nothing...clean laundry

CAMPGROUND RESPONSE / COMMENTS:

Sorry we didn't have any planned activities this weekend. We are off season at this time and getting ready for our Halloween events. The entire month is dedicated to Halloween activities. Its quite a large event and it takes some time to prepare. At this time our new wifi is completely installed.
Sep 19, 2016
I'd requested a unit in close proximity to the showers/restrooms but we were at the fartherest point possible. Having to "walk in" to our cabin was an unexpected nuisance as well! We can usually park at he cabin we rent. The AC was welcomed however. There was no common coffee Area for campers who have no kitchen facilities and the office didn't open til 9:00 am. We had to drive miles fr a cup a jo

CAMPGROUND RESPONSE / COMMENTS:

Sorry we couldn't get a closer location to the office. Because you booked only 3 days before you arrived, we had many reservations already in place and they made their booking weeks earlier and requested particular cabins. Sorry we couldn't meet your needs.
Sep 15, 2016
We had a wonderful time. Campground was wonderful.

CAMPGROUND RESPONSE / COMMENTS:

You are the reason our park is wonderful. Our guests are the best amenities at our park. LOL
Sep 13, 2016
Love, love, love this KOA. Always clean and super friendly. The pool is wonderful and there is plenty to keep everyone busy! Will return again and again

CAMPGROUND RESPONSE / COMMENTS:

Well....We love, love, love our wonderful guests. We appreciate each and every person (and pet) that comes to see us. Our guests are the reason we have a great park. Thanks
Sep 12, 2016
Had a good time, property is well taken care of. Arcade could use an update though.

CAMPGROUND RESPONSE / COMMENTS:

Glad you came to see us. Thanks for your patronage.
Sep 12, 2016
My son and I rented one of your cabins, and a friend and his family rented another. We were very pleased with our stay and the people running the campground were very friendly and helpful. We have aready made plans to return. Having the drive-in movie theater next to it was a real plus also.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you and your family. I am extremely happy that you enjoyed your stay. Please come see us this October for our Halloween weekends. Thank You.
Aug 31, 2016
Aug 29, 2016
Aug 29, 2016
I enjoyed the family activities that they had available which made the camping experience great. The courtesy of the staff was great. I will be going acknowledge to this facility here in a month for another wonderful weejend. I would definitely recommend this campgroynd. Also, it was convenient to downtown. Thank You for a wonderful stay. Be back soon.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the recommendation to your friends. We would love to have you come see us again. Please let us know if we can do anything for you in the future.
Aug 25, 2016
Aug 22, 2016
Aug 21, 2016
Loved our stay here!! What was supposed to be a three night camp out turned into two weeks!! We just loved the cabins!! The people who ran the place and staff are all so nice!! We just felt so welcome there!! Can't wait to go back and stay!!

CAMPGROUND RESPONSE / COMMENTS:

When you arrive you become family. We will continue to welcome you with open arms in the future. Thanks
Aug 20, 2016
Aug 20, 2016
We really this campground and it is very great for everyone of all ages.

CAMPGROUND RESPONSE / COMMENTS:

I am very please to hear everyone enjoyed themselves. We try to provide quality entertainment for all ages. Sounds like its working. Thank You
Aug 18, 2016
Well I set the reservation and then ended up arriving a day early but that was no problem they put us in our cabin and then what was supposed to be a three day camping trip turned out to be 10 days!! We just enjoyed it so much we booked all those additional days there!! Such a clean nice place and the owners and staff there are very nice as well!! We will definitely be going back!!

CAMPGROUND RESPONSE / COMMENTS:

It was a joy to have you here. It started to feel like you joined our KOA family. I am glad you were to see the morning fog come up over the mountains from your cabin front porch. I told you it is magical.
Aug 14, 2016
We brought our kids and stayed in the family cabin for 3 nights. The kids really enjoyed the jumping pillow and the swimming pool. The restrooms/shower houses were immaculate. We would definitely come back.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit our staff and family. I hope it was an awesome vacation/trip for you and you family. Thanks for stopping in.
Aug 10, 2016
Amazing! I love that the location is secluded but still close to everything we wanted to visit. There were so many kids activities and everyone had such an amazing time. We stayed in one of the cabins and it was perfect!

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you visiting our park. It seems like you had a great time, therefore we completed our task. That is the main reason why we get up to go to work each day.
Aug 06, 2016
I don't think I could say enough amazing things about our visit. We came with 3 kids under the age of 7, and had the best time. The staff was nothing short of amazing. They all work so hard, and it's not unnoticed. I don't think I saw a single employee just standing around. The facilities were clean and kept up, I will def be returning with my family.

CAMPGROUND RESPONSE / COMMENTS:

My staff and I work very hard every day to create a memorable experience for each guest. Thank you for taking time from your day to acknowledge the staff.
Aug 04, 2016
Aug 01, 2016
Stopped for a single night, great facilities and nice and clean. Thank you for your professional and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

We are always here to assist our guests. We wish you could of stayed longer and enjoyed the wonderful Lookout Mountain area more.
Aug 01, 2016
Aug 01, 2016
Staff were very friendly and welcoming. Overall a good location and pleasant stay, however the site maintenance is slipping into disrepair. The fire rings and grills were badly rusted completely through and practically unusable. The directions signs and comment signs along the road are covered in vegetation and hard to see much less read. But the site is extremely kid friendly and fun to st

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the grill at your site. We have a replacement in the shop but need to reinstall the new one. The construction on the main road involves our new electrical service and is nearly completed. All the signs will then be reinstalled and the area reseeded.
Jul 31, 2016
The cabins were perfect. The staff was super friendly and extremely helpful. Can't wait to come back !

CAMPGROUND RESPONSE / COMMENTS:

We would love to see you again. Please let us know if we can assist you in the future. Please note that you can reserve a particular cabin if you choose. Just call us directly and we can assist you.
Jul 31, 2016
Loved the bouncey pillow. Cabin was nice and clean. And the pool was great. There are lots of attractions within 30 miles min drive. We would come back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great comments. I was a pleasure to serve you and provide a memorable adventure.
Jul 31, 2016
Location and access was great and easy. The camp ground facilities were little out dated but nice.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. We always appreciate your comments.
Jul 30, 2016
Beautiful location up in the mountains. We had a great view of the mountains from our cabin. Nice pool! Staff were all very friendly. We will definitely plan on staying there again.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed your mountain view cabin. Please let us know how we can assist you in the future. Keep in mind you can request the same cabin on your next stay. Just call us directly at the main office.
Jul 29, 2016
Friendly staff! Everything you need at the office for camping:0) Cabins are great. But a bit too many flies while BBQ:0( Other then that we had a great time!

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you enjoyed your cabin.Sorry about the flies. We could use a little rain to wash things down. The drought is getting bad. It looks like this week we should start to see a little rain. Thanks again.
Jul 28, 2016
Nice staff,very helpful.clean and comfortable.close to attractions. Looking forward to going back.

CAMPGROUND RESPONSE / COMMENTS:

We would love to see you once again. Thanks for the nice comments. Let us know if we can assist you in any way in the future.
Jul 26, 2016
Very clean campground and the staff was friendly.

CAMPGROUND RESPONSE / COMMENTS:

Working hard for you. Thanks for the comments.
Jul 25, 2016
The cabin we stayed in had a pretty view and was very clean as well as the bathrooms and facilities. The kids had a lot of fun on the jumping pillow, pool playground and outdoor bowls. They are strict with the rules in terms of when they shut down the areas so if your kids like to play a little later beware of that. We loved our stay and would definitely return. Fyi some of the roads are rocky so

CAMPGROUND RESPONSE / COMMENTS:

I very happy that we could provide many fun activities for your family. We appreciate your business.
Jul 24, 2016
We enjoyed your Kampground and we will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed your company. It was a pleasure to serve you.
Jul 24, 2016
It was a nice stay and we enjoyed ourselves..the only thing I can kinda complain about is the beds in those cabins are very uncomfortable...we had to take the two mattresses off from the bunk bed and put them under the double bed just to make it comfortable. .and sleep three people in the bed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to see us. Hope to see you again real soon.
Jul 21, 2016
This campsite was beautiful, clean and a great place for families to play and enjoy nature. Staff was very helpful and courteous. Best KOA yet!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. We'll keep up the good work.
Jul 15, 2016
Great camp grounds and staff,

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a great visit----We are doing our job correctly then. Thank You.
Jul 13, 2016
Friendly , clean campground. For a good price

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to provide your family with a great experience at a fair price.
Jul 08, 2016
The gentleman who ran the place was enthusiastic and helpful. Great swimming pool. Our only disappointment is that we sprung for the cabin since we're tent campers and the forecast called for hot weather. They advertised free wifi and AC in the cabins but the wifi was useless (couldn't connect) and the AC was almost useless. But if you're in a camper, or its not in the 90s, it's a great place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments...Its me Brian (owner)...I'm sorry about the AC. Please let me know that something is not meeting your expectations. I will look in to the AC right away. I have not heard any complaints until now. We are completing the new super high speed internet connection for the park.
Jul 08, 2016
It was a pleasant stay at koa lookout mtn west the restrooms could use more attention

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't the best it could be during the 4th of July Holiday weekend. Thanks for coming by.
Jul 01, 2016
As a single mom with 2 kids a KOA cabin rental is the way to go! This was my children's first experience "camping" and they loved it! They tooknone of the directories and are already planning our next trip! Thank you so much for all your hospitality!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that we were able to make a great experience for your family.
Jun 30, 2016
Beautiful view from our cabin, quiet location. Will definitely stay here if we are in the area again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping by. We are very happy your stay and cabin created a great experience.
Jun 30, 2016
We had a clean 2-room cabin with plenty of shelves and seating. Pool was nice. Lack of activities for a KOA was disappointing. Located great for touring in and around Chattanooga.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you enjoyed that campground facilities. I'm sorry you missed all the KOA planned activities we offered during your stay. Please take note of the activity lists posted in all restrooms and in several locations in the main office.
Jun 30, 2016
Very friendly and very accommodating. Hopefully we will be able to come back sometime!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know if we can assist you in any way in the future. Thanks...
Jun 28, 2016
Nice, clean park. The staff was very helpful and friendly. I only wish the restrooms all had shower facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are considering adding showers to all the restrooms buildings. Thanks for coming by.
Jun 20, 2016
Lovely pool wonderful. Clean gorgeous campgrounds.

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that your enjoyed our facilities. Thanks for stopping by.
Jun 19, 2016
Very welcoming, clean, great views, extremely great owners who treat you like family

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments...We do not treat you like family...At our park, you are family...Thanks
Jun 17, 2016
Perfect location to be close to activities of Chattanooga and Lookout Mountain but still away from the hustle and bustle of the city!! We stayed in a 2 bedroom cabin and it was great! Very clean and the perfect size for my family of 5. The bath house was kept clean. The grounds were well maintained and had beautiful scenery. Staff was very nice!

CAMPGROUND RESPONSE / COMMENTS:

Wow...sounds like you had a great time. Then we have completed our mission. Our job is to make sure you have a great vacation. Thanks
Jun 15, 2016
First KOA stay and really enjoyed it. Planning a return trip in the fall.

CAMPGROUND RESPONSE / COMMENTS:

Were happy that you enjoyed your first trip to a KOA. We would like you to try other KOA's in the system. Let us know how we can help you in the future.
Jun 14, 2016
Well maintained, lots to do, and very friendly staff. Look forward to visiting again;

CAMPGROUND RESPONSE / COMMENTS:

We like to keep you busy when you are visiting us. Thanks for taking advantage of all the fun we offer. Thanks
Jun 13, 2016
had a great time...we stayed in a cabin wed. thur sunday.. the kids had so much fun.. great campground..

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed your cabin. Thank You.
Jun 13, 2016
Great clean camp ground. No hassle, and kids were kept occupied!

CAMPGROUND RESPONSE / COMMENTS:

Keep the kids busy and it will keep the parents happy....A rule to live by at a campground. Thanks
 

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