Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Jun 15, 2017
Jun 15, 2017
This is our favorite KOA!

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased you enjoyed your stay...Thanks
Jun 14, 2017
It is a very nice resort. I would have liked it to open the office a little earlier so I could get coffee before 9am.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We will take that under advisement.
Jun 13, 2017
Fantastic amenities! Friendly staff! Clean facilities! Great price!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. It was a pleasure to have you visit us.
Jun 13, 2017
The two tent spaces assigned were horrible - not level and large, course gravel that would have ruined our tent. Slept in our car because the office was close and upgraded to a cabin. Otherwise the campground is clean and well managed. Just be very careful about any tent site they assign.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about your site- After checking the records, It appears we did get you in a cabin for your stay. Thank You
Jun 11, 2017
This was a great place to stay!The kids loved it. It was clean and everyone was frienly. We will make this a yearly vacation spot for sure.

CAMPGROUND RESPONSE / COMMENTS:

Please come back. Let us know if you would like a particular site on your return.
Jun 10, 2017
This KOA was great! Nice staff, nice cabins and nice amenities. The only possible criticism I could offer, would be that a shower upgrade would be nice. There were a lot of showers, but some heads didn't yield much pressure, and temps changed easily when another shower was turned on. Otherwise - fantastic stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are evaluating a major upgrade for this winter season. It will be difficult and may have to close the campground for January & February for the major remodel.
Jun 08, 2017
Great cabin.Great price.Great location.

CAMPGROUND RESPONSE / COMMENTS:

We are extremely happy that you enjoyed our cabins. Thanks
Jun 07, 2017
Great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jun 02, 2017
Really nice family spot. Friendly, polite and helpful staff. Close to Chattanooga attractions. Trenton is just a few minutes away if you need basic groceries or supplies. Loved our stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming by. I am happy that you were able to visit some of the attractions in the area. Sounds like you and your family had enjoyed yourself. Thanks
Jun 02, 2017
My husband and I always enjoy staying in the cabins at the KOA Lookout Mtn. Location is easy to get to and close to Chattanooga. Owner is very friendly. Cabin was clean and cozy. Love the front porch swing to sit and relax. Look forward to our next visit!

CAMPGROUND RESPONSE / COMMENTS:

You are so kind. Thank you for making this job so rewarding. Your friend, Brian.
Jun 02, 2017
Our stay was great. It was the perfect getaway for our family. The facilities were clean and well-kept, and there were plenty of things to keep our son occupied.

CAMPGROUND RESPONSE / COMMENTS:

We are extremely happy that you came to join us and had a great stay.
May 27, 2017
The kids loved the jumpy pillow. The camping cabins were a life saver because it was rainy and cool almost the entire visit. We had a good time despite our weather challenges.

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that you were able to make a great experience from a wet, cool weekend.
May 25, 2017
May 25, 2017
The staff is extremely helpful and friendly. The store is fantastic. Overall, the campground can use some updating with the playground, basketball court, bath house.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you coming to our campground. Thanks for your patronage.
May 18, 2017
LOVE THIS PLACE!

CAMPGROUND RESPONSE / COMMENTS:

We love our guests. Thank YOU !!!!!
May 16, 2017
Excellent campground with friendly staff and clean facilities. Our regular go-to campground for a weekend away.

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to see you and your family. Thank You.
May 11, 2017
We had a really short stay, but it was lots of fun. My son really loved the air pillow and you are super close to the drive in. We will be coming back

CAMPGROUND RESPONSE / COMMENTS:

That's awesome. We are so happy you enjoyed our amenities and some of the attractions in the local area.
May 01, 2017
Staff was nice and the grounds were clean. Poison Ivy under and near the cabin was cause for concern. Cabin K is tiny with not much of a view from the porch swing. In the few hours we sat outside we killed 9 carpenter bees.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the carpenter bees. It is spring and they are active pollinating the flowers and trees. We are implementing a program to move them to other areas and not killing them needlessly.
May 01, 2017
We had a great time, everyone was very friendly and we are looking forward to returning.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know if we can assist you in the future. Remember you can choose a favorite site by calling us directly and speaking with one of our staff members. Thanks
Apr 26, 2017
Max was the staff we dealt with on check-in and check-out. He was very kind, friendly, and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are very thankful for our son. He really has made us proud over the years working here.
Apr 21, 2017
Owners friendly. Upkeep excellent. Is close to major sights to see.

CAMPGROUND RESPONSE / COMMENTS:

It was very nice to have you join us here. Thank you.
Apr 19, 2017
loved the cabin did not like combo in plain view of public, window locks broken very little security needs inside locks for safety staff very helpful

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed the cabin.Thank you for letting us know about the window lock. I will check on it right away.
Apr 17, 2017
Apr 12, 2017
Very relaxing

CAMPGROUND RESPONSE / COMMENTS:

Thank You..
Apr 12, 2017
Wonderful campground! Well-maintained and the staff are terrific--they treat you like family!

CAMPGROUND RESPONSE / COMMENTS:

We treat you like family because once you arrive- you become our family. Thanks
Apr 10, 2017
We were very surprised that when we arrived, around 6, The store/office was already closed.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the off season hours. We change near the end of the month to later hours.
Apr 08, 2017
Clean bathhouse. Stayed in a cabin with a great view. Friendly staff. Lots to do for kids!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you and your family. Glad you enjoyed the view.
Apr 06, 2017
Apr 06, 2017
Super nice campground, friendly staff, clean cabins & bathrooms. Tent sites seemed small compared to other campgrounds we've stayed at. Please add a policy for leaving early due to dangerous weather conditions. This would be helpful for booking in advance.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.Sorry about the weather conditions. We have had a unusual spring this year. Please check with any staff member on our raincheck policy. Thank You.
Mar 29, 2017
Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!!!!
Mar 27, 2017
Bathrooms need help

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the bathrooms. I wish we had a little more information to take your comments and put them to use. We have many comments on the great restrooms we offer.
Mar 22, 2017
I would give it 5 if the Wi-Fi was really free and hassle free, not so much have to create a new login in everyday on every device?! But now onto the stay, beautiful cabin and staff was wonderful! Grounds were very nice also, would go back just disappointed in the setup of Wi-Fi but when we go camping we usually don't have Wi-Fi so not a deal breaker for us, thank you for the hospitality.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the Wifi was little confusing. Just remember your login name and password that you created when you arrived. Just write it down so you don't have to create a new user name when you login at the beginning of the day. Thanks for stopping on by.
Mar 22, 2017
We had a wonderful time! I was so pleased with how clean everything was! The whole staff was so friendly and helpful also!

CAMPGROUND RESPONSE / COMMENTS:

Always here to help our guests with their needs. Its a pleasure to serve you.
Mar 19, 2017
Mar 19, 2017
It was a great base as we visited Chattanooga and surrounding areas.

CAMPGROUND RESPONSE / COMMENTS:

Many guests have stated that in the past. We are very close to the attractions but just far enough away to stay out of the congestion that the city creates. Thanks
Mar 17, 2017
we loved the campsite. Everyone was friendly and accommodating.Cabins were clean. Coming back in August.

CAMPGROUND RESPONSE / COMMENTS:

Well thank you for the nice comments. We would love to have you visit us again. See you in the summer.
Mar 13, 2017
Had a fantastic stay. The staff are so helpful and pleasant, making for a most enjoyable weekend. The accommodations were exactly as described, and no problems at all with any of the various amenities. Would gladly stay at this KOA again, truly a great camp.

CAMPGROUND RESPONSE / COMMENTS:

Why thank you for the wonderful comments. We are very happy that you enjoyed your stay. We really appreciate you stopping by.
Mar 01, 2017
Lookout Mtn. KOA is wonderful! I have stayed there many times, and the staff are always extremely nice and very accommodating! The campground is clean and well-kept. I highly recommend this KOA.

CAMPGROUND RESPONSE / COMMENTS:

Its always great to see you two ladies. We have become family over the years. We always do our best to have your favorite cabin available during your stays. Always a pleasure.....
Feb 28, 2017
Peaceful and quiet...looking forward to visiting again when everything is open for the summer.

CAMPGROUND RESPONSE / COMMENTS:

Please stop back in the summer. We are really looking forward to the warmer weather. Thanks for coming by.
Feb 21, 2017
Very friendly staff; clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Feb 17, 2017
very good i really enjoy taking my family there really when i have one sibling staying in hospital

CAMPGROUND RESPONSE / COMMENTS:

I am glad you enjoyed bringing your family to our park. I sure hope everything is going well for your loved ones in the hospital.
Feb 14, 2017
We have stayed at The Lookout Mtn. KOA multiple times and it's been amazing every time! No problems, and the staff is very friendly and helpful! Love this place and highly recommend them!

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to have you and your family visit us. I am happy that you enjoyed your cabin again.
Feb 07, 2017
The stay was okay, and the grounds and staff were nice. But somehow my mom and I both ended up with bedbugs and.

CAMPGROUND RESPONSE / COMMENTS:

Sorry the stay wasn't as good as it could be. We had the cabin checked by our staff and a professional company. We weren't able to locate any pest issues. Please take note of the other facilities you stayed during your trip and contact them to see if any issues occurred there recently.
Feb 04, 2017
The cabin was very clean and comfortable. The cabin was better than tne weather which was very cold to us !!!

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the cold front that passed through. I am glad the cabin was to your liking and kept you warm during your stay.
Jan 20, 2017
very nice place

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jan 08, 2017
Cabin was well equipped for my stay. Everything was cleaner than most hotels I have stayed in. Staff was super friendly and helpful. Great location too.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that your cabin met all your needs. We were glad that you enjoyed your stay.
Jan 03, 2017
The cabin we stayed in was perfect! Clean, spacious and as advertised.

CAMPGROUND RESPONSE / COMMENTS:

Glad we could make your stay the best it could be. Thank You.....
Dec 18, 2016
We stayed two nights. One on the way to Florida and then coming back. We did not spend a ton of time due to it being stop over, but the campground had a great setting, clean facilities and friendly/helpful staff. Would definitely stay again and longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. Please let us know how else we can help you in the future.
Dec 02, 2016
The front desk lady was very friendly. Campground had plenty for the kids to do.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. It was great to have you visit us.
 

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