Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 17, 2017
Loved it!! Everything was so nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Jul 17, 2017
Great hot showers, clean, management was unintrusive - only blip was how far it was to get hookup hoses and cords - they should be stocked in your store for inexperienced campers like us - but lovely place

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I am happy that we could be there for you. Thank You
Jul 16, 2017
Jul 16, 2017
When we checked in they weren't very friendly, more concerned about the rules then welcoming us. Didnt escort us to our spot. We have stayed at alot of koa's this was not a good one. They had a big party of campers coming in on the morning we were leaving and they were playing the music really load but you can't put a steak in the ground for decorating. Never saw an employee around the entire trip

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry we didn't provide the best first impression. We had a large group come in and the staff was extremely busy. Still that's no excuse on our part.
Jul 16, 2017
Very loud music until 11 PM at night from the public area .

CAMPGROUND RESPONSE / COMMENTS:

Sorry that the festival music carried on too long. We hoped that it would end a few minutes earlier but due to the extensive rain the show went long due to the delays.
Jul 16, 2017
Very well maintained. Pool was great. Doggie playground was fun too :)

CAMPGROUND RESPONSE / COMMENTS:

Glad that you and your furry friend enjoyed the park.
Jul 16, 2017
Great location for everything in Lookout Mountain and Chattanooga, yet still secluded and beautiful wooded area. Owners were fantastic,campground was immaculate. We had a wasp nest under our picnic table and within 1 minute of letting them know (we weren't even super concerned) they did the table of wasps. We also saw them explain to folks why the speed limit is enforced to keep kids safe.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for telling me about the wasps. I don't like to kill anything but when something like that could cause a bad experience, we need to remove it from the area. Thanks
Jul 15, 2017
We have never stayed at a KOA before and really didn't know what to expect. However, this place far exceeded our expectations. Very clean and well maintained. The staff onsite were some of the kindest folks we've dealt with in quite a while. We will definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We are extremely happy that you enjoyed your stay.
Jul 15, 2017
Great pool. Level site.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 15, 2017
We stayed from a Monday to a Friday. I guess the entire campground was reserved for a festival that weekend. Setup for this festival started early Friday morning. We were awakened by an extremely loud PA system being checked and several of the vendors decided to serinade each other. Wouldn't have been so bad if it wasn't so early and so loud. my wife and I both had headaches.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the PA system. I wish they didn't to a "mike check" that early. Our apologies.
Jul 15, 2017
This campground was great. Max checked us in and helped us several times through our stay. We will definitely be back. Wonderful, clean, kid friendly campground. I've already recommended it to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are happy that we could provide a wonderful stay.
Jul 14, 2017
Jul 14, 2017
Fantastic, well maintained great location

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate you.
Jul 14, 2017
Very nice KOA. Nice cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming by.
Jul 14, 2017
always great to stay there...

CAMPGROUND RESPONSE / COMMENTS:

Its always great to have you visit us. Thanks as always.
Jul 14, 2017
Loved it. Thanks again

CAMPGROUND RESPONSE / COMMENTS:

Thank You !
Jul 14, 2017
I I initially booked for two night. We had an issue with cable on our toad. I extended additional nite withno issues even though they were booked for upcoming weekend. Office very friendly and helpful. I initially talked to Max then with Brian. Both pleasant to deal with. A lot of shade and large kids playground. Nice pool and would definitely come back.

CAMPGROUND RESPONSE / COMMENTS:

I am glad that my son and myself could be of assistance. We would love to see you again in the future.
Jul 13, 2017
Great campground with friendly and honest hosts. After purchasing some ice in the office I accidentally dropped my money clip on the floor. A few minutes after I got back to my RV, the young manager came running over to bring my money clip and the $300 that was clippped inside. You don't find that kindness everywhere. Nice clean campgrounds. Large pool. Great time.

CAMPGROUND RESPONSE / COMMENTS:

It was my pleasure. My friend. I'm glad I was able to get it back to you.
Jul 13, 2017
Clean place to stay. Very nice. Would definetly recommend this place to stay at.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Let us know if we can help you in the future. Thanks for the recommendations.
Jul 12, 2017
Cable did not work. Paid for a pull through site expecting a fully useable pull through. Unfortunately all hookups were near the entrance to the site, not the middle and the only level part of the site was the first 30 feet or so. This made it difficult to hitch and unhitch my tow vehicle from my travel trailer. Site was very narrow and muddy. Nature trail was not well marked.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't as great as it could be. I checked your cable and the connection was loose. Please notify the staff when any issue occurs and we can address it immediately.
Jul 12, 2017
Very clean and friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you !
Jul 12, 2017
You could use some more larger pull through sites other than that everything else was good.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. It take note and see if we can do anything to make bigger longer sites somewhere in the park.
Jul 11, 2017
Jul 11, 2017
Jul 11, 2017
The site was perfect for us! A tad uneven but we managed. We are still learning how to level everything out! Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you are new to the camping world. Its a great way of life. You meet such nice people. Its a great family event. Let us know if we can assist you in any way in the future.
Jul 11, 2017
Had so much fun!! The only complaint I have is the showers..... they were either cold or scalding hot 😒

CAMPGROUND RESPONSE / COMMENTS:

Glad you had fun. I will check in to the temperature regulator. Thanks
Jul 11, 2017
Everyone is so very nice, the campsites are beautiful and we would definitely go back with the kids next time!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed our facilities.
Jul 11, 2017
Beautiful campground but some of the spaces are just too close to one another. On the drivers side of our camper, we could touch our neighbors camper. Not all are like this but just an FYI. They did allow us to choose our spot but at the time, the neighbor space was empty

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on by to see us.. Thanks for coming.
Jul 10, 2017
Nice cg. Clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 10, 2017
Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thanks.........
Jul 10, 2017
Great staff. Wish we could have stayed longer. We will come back!

CAMPGROUND RESPONSE / COMMENTS:

Please let us know if you are planning another trip in the future. Keep in mind you can request particular sites over the phone. We will try our best to make your stay great.
Jul 09, 2017
Jul 09, 2017
A bit wet with rain but nice down time Dog parks renovation was enjoyed by our Golden Retriever and some new friends. They even provide poop bags!

CAMPGROUND RESPONSE / COMMENTS:

We believe that your furry friends are just as important as the rest of your family. Glad everyone had a nice visit. Sorry about the rain.
Jul 09, 2017
Nice place very hospitable

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 08, 2017
Previously did a one night stop over and wanted to try a longer stay so we returned. Enjoyed the campground, very peaceful, friendly and efficient staff and other campers were super friendly. Close to lookout mountain and Chattanooga sites. Great prices and sites were great for us and our 5th wheel for the week.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a nice couple of visits to our park. If you enjoyed yourselves- then we did our job correctly - Thanks
Jul 08, 2017
KOA was located in the perfect area which we greatly enjoyed. Short drive to Chattanooga and Ruby Falls. Although it rained the entire time we were there we still made best of the situation. Staff was very helpful during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the rain....WoW we haven't seen that much rain in years. Somehow we kept it all together. Thanks for making the best of it.
Jul 08, 2017
Always a great place to stay. The staff very helpful, polite and they go out of their way to make your stay as pleasant as possible. Nice game room, laundromat great pool and well stocked store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the very nice comments. We are happy you enjoyed yourselves.
Jul 08, 2017
Very nice staff. The restroom were clean and well kept. We were in transit to the Alabama coast and only stayed on night but I was very and am planning on returning to investigate Lookout Mountian and Ruby Falls.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can plan your return trip to the area. Always here to help.
Jul 08, 2017
Jul 07, 2017
Very clean, quiet and family friendly with many activities onsite. Staff was friendly and worked with me to coordinate my family to be close during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We really appreciate your business.
Jul 06, 2017
Jul 06, 2017
The family enjoyed the beautiful spacious pool and the t-shirt project. Staff was friendly. Our site was nice and we had plenty of room. The kids really liked the jumping pillow.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed our park and activities.
Jul 06, 2017
We recently spent 5 nights camping in our travel trailer. The location is great and very convenient for heading to sight see in Chattanooga. I was disappointed that the site we had was so tight that we were afraid that our awning would hit the camper adjacent to us. Also, numerous times people had issues getting up the hill and backing into their sites because gravel has been laid on top of road

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to see us. I am very happy that you were able to check out many of the wonderful attractions in the area.
Jul 06, 2017
We love this play. The staff are very polite and they keep the campers in check to make sure they follow the rules! The place is very clean also. My family recommended this place and now I recommend it to everyone I talk to about camping!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Thanks for the recommendation to your friends.
Jul 06, 2017
Staff was friendly and courteous. Facilities were clean and well kept. Pool was nice. Lots were too close to one another.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to have you visit us. Thanks
Jul 06, 2017
Overall it was a great experience. Beautiful grounds and lots of fun things to do. Most of the staff were very helpful and friendly--only downer being that one staff member wasn't and we did what we could to avoid him while there.

CAMPGROUND RESPONSE / COMMENTS:

Glad your stay was overall a great experience. Thanks
Jul 06, 2017
Nice location. Friendly and helpful staff. Great amenities. Loved the theater. Brian, the owner, made sure everything worked at our site. Had a bad receptacle that he replaced right away. Sites are well maintained. Ours was a little small but we made due quite nicely. Highly recommended this KOA! We will be coming back!

CAMPGROUND RESPONSE / COMMENTS:

It was my staff's and my pleasure to make sure you had a great experience. We are here for you.
Jul 06, 2017
We had a great time. The campground was clean and the people were so friendly and helpful. There were tons of things to keep the kids busy. We will definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Keeping the whole family busy is our goal... We like to provide many different activities to satisfy all age groups. Thanks
Jul 06, 2017
Staff was wonderful!! Out campsite 38 was right in front of sleeping cabin way too close we felt like we were parked in their front yard Really awkward we actually left early because too close That site should not be used when someone is using cabin

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't the best it could be. Please let us know if you would prefer a particular site in the future.
Jul 06, 2017
I booked a campsite at this koa for 3 days.we wound up staying 2 extra days cause we were enjoying our time at koa.we enjoyed the pool.the restrooms and showers were really clean.also the showers had plenty of hotwater.the people who work there were outstanding!we look forward to returning.

CAMPGROUND RESPONSE / COMMENTS:

I am so happy that you enjoyed your stay. It was a pleasure to have you come and see us. I am glad we could provide a refreshing shower after a long day of fun.
 

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