Lookout Mtn. / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jun 07, 2016
We had a great time even though it rained most of the weekend, it was our granddaughters first camping trip! She made some friends and life long memories

CAMPGROUND RESPONSE / COMMENTS:

That is the reason why we work so hard. We love making life long memories for families and friends. Thank You.
Jun 07, 2016
This is our second stay in a year. The campground is well kept and clean. The staff is always very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to see us once again. It was a pleasure to have you visit us a second time.
Jun 07, 2016
The first camp spot was great. We were packed in close to some people but it didn't feel like it at all! However the second camp spot we stayed in after a family was there and it was kinda of trashed and the grass all dead.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the grass. We just replanted a large area but couldn't shut the entire area down for 4 months to replant the entire area. We will be replanting the rest of the area September through March 2017.
Jun 06, 2016
It was a wonderful time and facility. Really close to Chattanooga, yet tucked away in a quiet spot. Our kids loved the bounce pillow, pool and movie nights.

CAMPGROUND RESPONSE / COMMENTS:

I very happy that you could take advantage of all the fun we offer. Thank You
Jun 06, 2016
Jun 06, 2016
Brian and his family are wonderful, they are constantly improving the campground and it certainly shows. Always kept clean and the kids love the bounce pillow and new playground equipment. We come here three times a year and it's awesome. It's great being so close to Chattanooga and everything to do but secluded enough to feel like you are away from everything when camping.

CAMPGROUND RESPONSE / COMMENTS:

Its always nice to have the you and the rest of the Elliot family join us. I enjoy our conversations every time. Thanks
Jun 06, 2016
We were VERY impressed with this KOA!!! Because of our previous " nightmare" of an experience with a KOA in Florida we had sworn we would NEVER STAY at another KOA. Not only did we complain there but sent corporate a message and received NO RESPONSE!!! If the owners of this KOA had not been so kind and the establishment not been so well kept we would NOT have responded to your survey.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry that another KOA provided a bad experience. Most KOA's are owner operated, therefore each park provides a different experience. We are very happy that you enjoyed your trip/vacation. Thanks for your comments.
Jun 06, 2016
The staff was super friendly and accomodating. The activities were easy to check out and there were a lot to choose from. Even though it rained the whole time we had a blast!

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the rain. I'm very happy that you could make the best out of a bad situation. I was happy to hear that "the cup was half full" unfortunately it was full of rain. LOL
Jun 06, 2016
This was our first experience at a KOA campsite. The staff was very friendly. Overall, we enjoyed our stay. The showers were a little too far from our tent but with it being a large campground, I expected that. We switched sites because our first spot had patches of dirt, rather than grass. However, we were pleased with our second campsite area and grateful that the staff let us switch.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to see our office staff so we could make your experience the best it could be. Thanks for coming to our park.
Jun 06, 2016
Was not happy with the sites. They were not wooded or private. We were near the pool and it was noisy and had no privacy.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were unhappy with your site. If you will be joining us again in the future, please call us directly so we can discuss you preferences. Online reservations are picked by the computer.
Jun 05, 2016
Convenient to Chattanooga and tourist attractions, but the campsites are extremely close together and most are very short sites and not level. If you're looking for an overnight spot it's okay but for extended stay, not so great due to reasons mentioned. The park facilities were clean and beautiful setting but there is NO privacy at all. When you come out of your RV,your neighbor is 8-10 ft away.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry we didn't meet your campsite requirements.
Jun 05, 2016
everyone was very friendly and extremely helpful.bathrooms and laundry were both very clean. thanks are stay was very enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help you. When you are happy, so are we. Thanks
Jun 05, 2016
Very friendly staff and the movie theater was fun. Our picnic table area no where near level on side of hill. You pretty much fall into the camper.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the unlevel picnic table. I will look into the issues. Thanks for the comments
Jun 05, 2016
We have an airstream and stayed in #18 and the sewer drain was actually higher than the pad. We coped. But just FYI.

CAMPGROUND RESPONSE / COMMENTS:

I will look in to the issue. More than likely the gravel pad shifted down slightly. Sorry for the trouble. Thanks for the comments.
Jun 05, 2016
Always a pleasure to stay here. Love the family. Love the grounds. They treat you like family. Brian and Allison run a great facility. Will continue to visit for years to come!

CAMPGROUND RESPONSE / COMMENTS:

Its always to pleasure to serve you and your family. Thanks once again.
Jun 04, 2016
everyone was very friendly.The park was well kept and clean.Our site had everything we needed.Would definitely go back when in the area.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your business and would love to have you visit us again.
Jun 03, 2016
Clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.
Jun 03, 2016
The road to and from the cabins are not really motorcycle friendly. The cabin we stayed in had a bunch of carpenter bees in the porch roof. Over all it was a decent stay and the owner was helpful @ check in, we got here too late to switch to a bee free cabin though.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the carpenter bees. They sometimes will show up and we have to address them. We are very cautious about using poisons unnecessarily. We have already addressed the cabin problem.
Jun 02, 2016
We love coming to this KOA as do our kids also. Lots of activities and a great family environment to create memories to remember.
Jun 01, 2016
We stayed in one of the cabins and had a great time. They might want to check into using a little Timbor to get rid of the carpenter bees.

CAMPGROUND RESPONSE / COMMENTS:

I don't have many enemies in life. But I will say the Carpenter bees are all of them. I will look into the Timbor. We are very cautious on using poisons or harsh chemicals at our park, therefore I will do some homework. Thank You.
Jun 01, 2016
Friendly owner, great location and clean.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure talking with you. Thank you for the nice comments.
Jun 01, 2016
Wonderful! Well kept, fun activities for kids and family. The only negative is that the bathrooms could be cleaner and refinished, but this is the case with the majority of campgrounds.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the busy holiday weekend. We always visit the bathrooms on a regular schedule. Sometimes however they get untidy in between visits.
Jun 01, 2016
Great if you have children, plenty of entertainment for them. But for adults, not so much and the campground is a hike from Chattanooga if you don't have transportation.

CAMPGROUND RESPONSE / COMMENTS:

We always encourage the adults to join in on the family activities. We promise that we won't tell any of your family or friends that you had a great time. Ha Ha LOL Thanks for coming to see us.
Jun 01, 2016
Pros 1. Large level lots and most are shady 2. Clean pool and great playground and dog areas. 3. Plenty of showers with a nice setup with good placement of outlets 4. We asked staff for a private spot and they accommodated our request even on Memorial Day! Great staff and owners! Cons 1. Large rocks at entrances to campsites make backing in a bit difficult. 2. Showers had mold on t

CAMPGROUND RESPONSE / COMMENTS:

Glad we provided many great amenities for your stay. We will work harder to make them better for our guests. Thanks for the comments.
Jun 01, 2016
It is the first time for me and my family in this camp ground, the location was super centric, the up keep of each pad was impressive. I witnessed when a camper leave the "cleaning crew" as I called them would come in and clean the fire pits and any trash. I never seen a service like that before, but again we are new at this camping thing. The host where really friendly and the pool... Amazing!

CAMPGROUND RESPONSE / COMMENTS:

When I hire staff members I tell them this job is all about cleaning. Everyday we need to clean bathrooms, firerings, pool, cigarette butts, etc. We try to do our job the best it can be completed. We work hard each and everyday. Thanks
Jun 01, 2016
I brought my Granddaughters, 6 year old twins and 11 years old, for their first camping experience and they loved it. The pool, the playground, campfires and smores. We will probably make this a yearly event. We live in Chattanooga so it is not a long trip.

CAMPGROUND RESPONSE / COMMENTS:

I am very happy that we could make some life long memories. That is why my staff and I work so hard each day.
Jun 01, 2016
Great Campground! Clean bathrooms, nicely stocked store, huge pool! Grounds are nicely maintained and lots are a good size. Playground and jumping pad are nice for the kids! Staff was very helpful and nice as well. We will definitely be coming back to this KOA!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you and your family. Please let us know how we can assist you in the future.
Jun 01, 2016
The campground was clean. The facilities were up-dated and working well. There were lots of extra things for the kids (and adults) to do. Will definitely return!

CAMPGROUND RESPONSE / COMMENTS:

Working hard for you. Glad you enjoyed yourself. It was a pleasure for us.
Jun 01, 2016
We had a wonderful time. The tent camping spots are small and close together but it made it easy to meet new people. Eveyone was quiet after 10 which was great with small kids. We are already planning our next trip!

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to provide a great stay. Its always nice to meet new friends while camping. Campers seem to make the nicest friends.
Jun 01, 2016
Excellent stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank You...
Jun 01, 2016
Fun place, great views!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by... Hope to see you soon real soon.
May 31, 2016
Great place and wonderful staff

CAMPGROUND RESPONSE / COMMENTS:

Always working hard for you...Thanks
May 31, 2016
Had a blast. The cabin was amazing. Best one we have had at all the KOA's we have visited. Best mattresses hands down. Bathrooms with showers were a little too far away. Bathrooms could stand some updating overall but they did not damper our trip.

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that you had a great stay. Thanks for noticing our updated mattresses. Let us know how we can help you in the future.
May 31, 2016
Very clean camp ground. Fast courteous service. Very nice pool and play ground area. We stayed in cabin for 4- was clean, had everything we needed. Our family had a blast :)

CAMPGROUND RESPONSE / COMMENTS:

We work hard for our guests each and every day. When you have a great stay we did our job...Thanks for coming by.
May 31, 2016
Fabulous location and facilities!

CAMPGROUND RESPONSE / COMMENTS:

Thank You. See ya soon.
May 31, 2016
We really enjoyed staying at this campground!

CAMPGROUND RESPONSE / COMMENTS:

We really enjoyed having you visit us....
May 31, 2016
Our stay was perfect!! Loved the campsite. We will be back!!

CAMPGROUND RESPONSE / COMMENTS:

A great stay for you = a very happy staff at KOA... Thank You.
May 31, 2016
Fabulous campground for families. Tons of activities for kids. Kept my daughter busy and having fun the whole time we were there.

CAMPGROUND RESPONSE / COMMENTS:

I think I have more fun than the kids do during the activities. I'm just a big kid at heart. Thanks
May 31, 2016
Beautiful campground and extremely nice staff. We will definitely stay here again on our next trip to this area!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit my family and staff. Thanks for coming by.
May 31, 2016
Very kid friendly-grassy dog park would make this place even better!! We will be back for sure.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you missed our brand new 2600 square foot dog park. On you next visit please locate the icon on your map or ask any staff member where the Pet Playground is located. Hope to see you soon.
May 31, 2016
Staff were all very friendly. The campgrounds were nice and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. We work very hard to keep the campground clean and prepared for your needs.
May 31, 2016
Would have given 5 stars if there had been more activities for the children.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you missed out on the scheduled activities on Friday, Saturday, and Sunday. Please ask for the activity list when arriving. We also have it posted at the main registration desk and in the restrooms above the sinks.
May 31, 2016
Tent village is way to small and not enough parking spots.

CAMPGROUND RESPONSE / COMMENTS:

Sorry the village was too small for your large group on the holiday weekend. I spoke with most of the other group members and they had a good stay. Thanks for coming by.
May 31, 2016
VERY WELL MANAGED CLEAN ENJOYE OURTIME THERE WILL COME BACK SOON. WILL TELL FRIENDS ABOUT OUR STAY.THANKS FOR HAVING US

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome. It was a pleasure to have you visit us.
May 31, 2016
This KOA was perfect for our family. It was incredibly clean, and staff was exceptionally friendly. Loved the activities for all the children...perfect stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the family activities. The tie dyes and marshmallow battle was quite a hit once again. Hope you were able to watch one of the evening movies. Did they enjoy the new "Spider web crawler"?
May 31, 2016
Amazing location, beautiful weather, great people, awesome environment. We couldn't have asked for better and we were very fortunate to get so lucky with with an extra camping day. Thank you for the memories and we will be back in the near future!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming by -I'm glad the weather was so nice for the holiday. Let us know how we can help you in the future.
May 30, 2016
This KOA is beautiful and has great activities for the children. All the people are very nice and helpful. It is big and there are lots of places to walk. It is isolated, if that is what you are looking for. The only real negative is that the pet area is difficult to get to on foot and our dog didn't like the pea gravel. She would go, but immediately wanted to leave. WiFi was impossible.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the Wifi. As you noticed the main road was under construction. We are installing a T1 internet line. When completed in summer, we will offer the fastest and most bandwidth in the entire county of Dade.
May 28, 2016
Campground was very clean and the staff was friendly

CAMPGROUND RESPONSE / COMMENTS:

Always happy to make your visit the best it can be.
May 27, 2016
May 27, 2016
The kids loved the jump pillow! Site was beautiful!

CAMPGROUND RESPONSE / COMMENTS:

I'm very happy that you enjoyed the deck site. Its great to see the kids enjoying the jumping pillow and getting some exercise.
 

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