Lookout Mtn. / Chattanooga West KOA

930 Mountain Shadows Drive

Trenton, GA 30752

Reserve: 800-562-1239

Info: 706-657-6815

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Camper Rating
4.5 out of 5
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Campground Reviews

Jul 26, 2015
an outside electric outlet at camping cabin would be nice

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I have started adding outlets outside on the cabin porches. I am about half way through all the cabins. Unfortunately the cabin you stayed in hasn't been completed yet. Thanks for coming to see us.
Jul 26, 2015
Good space for our 5th wheel. We stayed on the hill/quiet lots of trees. Great activities for families just a few steps down the hill.

CAMPGROUND RESPONSE / COMMENTS:

We try to make it fun for the whole family. I'm just a big kid at heart. Thanks
Jul 25, 2015
I loved the staff and the campground was clean and well maintained. The only reason I didn't rate a 5 was because the travel lanes through the campground were gravel. I prefer paved.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the nice words. Thanks for stopping by to see us.
Jul 25, 2015
This was our second stay on our way to Florida...loved it once again. Will definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us again. I hope you have a nice vacation in Florida.
Jul 25, 2015
Wonderful staff and amenities. Close to Lookout Mountain and attractions. Park is very clean and pride of ownership shows. Will be visiting this park again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. Let us know how we can help you in the future.
Jul 24, 2015
Lovely place. Well kept. Great people!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. It was a pleasure to serve you.
Jul 24, 2015
Very clean. Everything you needed was there. Not a bunch of wild kids but kids playing. Enjoyed very much will be back

CAMPGROUND RESPONSE / COMMENTS:

We are happy to create a environment for fun family play. Thanks for the comments
Jul 24, 2015
Only stayed one night. No refund given for second night host stated he was doing a KOA raincheck. I will never stay there again and feel that not giving guests a refund is theft. I live 600 miles away and will never visit any KOA that dose not do refunds on my card or in cash.

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the inconvenience. We follow the recommendations for leaving earlier than originally scheduled departure set in place by KOA corporate for KOA campgrounds.
Jul 23, 2015
Was a nice campground. Convenient to Chattanooga/Lookout Mountain.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing us. I'm glad you were able to see some of the wonderful Lookout Mountain attractions.
Jul 22, 2015
It was terribly hot, but that pool sure helped to cool us off. My grandkids loved the theatre, games, the playground. I loved the trees! It was clean and quiet and the staff was friendly. We'll be heading back there.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you and your family were able to get relief from the pool. It was a popular spot for several days. I agree it was way too hot...Thanks for stopping by
Jul 22, 2015
Front desk staff wonderful, laundry room great, good supply of RV parts but site was littered with cigarette butts as many sites are.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the cigarette butts. Our standard policy is to clean each site before and after each guest arrives and leaves, but sometimes we miss things. Sorry for the inconvenience.
Jul 22, 2015
Everything was great! Campground is extremely well maintained and the staff is awesome!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. We work hard for each and every guest.
Jul 21, 2015
This is our 2nd time there , once in rv great time helpful staff. 2nd time in cabin was very quaint

CAMPGROUND RESPONSE / COMMENTS:

Its was nice to have you visit us once again. Let us know how we can offer any assistance in the future.
Jul 21, 2015
Thank you so much for the waterfall hike suggestion. It was a highlight of our trip for both kids and adults!

CAMPGROUND RESPONSE / COMMENTS:

Fosters falls is wonderful. I'm glad you enjoyed as much as we do.
Jul 21, 2015
Clean bathrooms Great value

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. We try to offer the most value for your dollar and have a great experience at the same time.
Jul 20, 2015
This is a great campsite. It was very clean and well maintained. Very kid friendly with the pool, playground, air trampoline and nature trails. The scenery is beautiful. We will stay there again. War Eagle!

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a great time. That is why we work so hard for you. Thanks for everything.
Jul 20, 2015
we had a wonderful time. everyone was very helpful. i would stay at your campground again.

CAMPGROUND RESPONSE / COMMENTS:

Let us know how we can help you in the future. Glad you had a nice vacation.
Jul 20, 2015
Very friendly staff. Very accommodating. Beautiful views, great pool, and camp store! Extremely family friendly!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us. Thanks for your nice comments.
Jul 20, 2015
The cost of the site did not match the site. I fully anticipated a grill being onsite due to the cost of $46 per night. I was told grills were only on premium sites. In my opinion for that price my site was premium.

CAMPGROUND RESPONSE / COMMENTS:

We try to stay competitive with other parks in the area. I feel we offer more amenities than other parks have at the same daily rate they offer .
Jul 19, 2015
Great swimming. No air in bathroom. Great kid activities. Wifi did not work. Panning for stones fun. Tent site small for large tents.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the near record temperatures outside. We have been planning air conditioning in the bathrooms for the last couple months. We started working on it a month ago, and will complete it within a week or so. Thanks for coming to see us.
Jul 19, 2015
The location was good. I would have preferred for the site to be more level. In general it is a good KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending some time with us. Hope to see you again.
Jul 19, 2015
As usual, very friendly, efficient and Consumer oriented. Very clean and lovely Facility!!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you. Thanks for stopping by to see us.
Jul 18, 2015
Clean, some rowdy neighbors, but someone took care of them. Many posted rules.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. I am glad we were able to stop the loud group. We always want your stay to be the best.
Jul 18, 2015
All the activities such as outdoor bowling, Frisbee golf, horse shoes and gem panning wasn't functional and needs to be removed from there website page as things to do at this koa location.

CAMPGROUND RESPONSE / COMMENTS:

I am unclear about this comment -all activities are functional and used each and everyday at our park by our guests. All you need to do is retrieve the gem bags, horseshoes, Frisbee disks or bowling balls at the main office desk open from 9am to 9 pm.
Jul 18, 2015
Very nice facilities. Excellent pool, wooded sites, very nice playground. Wi-Fi was slow was our only negative.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Sorry about the slow Wifi. Wish we have a bigger internet pipeline coming in. I guess everyone has that problem these days.
Jul 17, 2015
The owners are very friendly, attentive and it feels as though you're visiting with family. Loved my stay there and will surely go back. I will recommend the campgrounds! Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We treat you like family, because when you visit us you are part of the family.
Jul 17, 2015
The campground and pool were overall nice, and the front desk was polite. However, the pull through sites are small (width) and some are brand new with grass that isn't established. Turned into a mud hole as soon as it rained. I'll go to Cloudland Canyon state park instead the next time we're in the area.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the new grass. We recently had to replant that area and due to the rain it turned muddy. Sorry for the inconvenience.
Jul 16, 2015
We have enjoyed this campground for many years. We try to camp here at least once a year. Each time we see great improvements and this visit was no exception. We are looking forward to our next visit.

CAMPGROUND RESPONSE / COMMENTS:

Its always a pleasure to have you visit us. As always---Thanks for choosing us.
Jul 16, 2015
I would have to stay longer to really get a feel for the place. The lady at the front desk was super nice and the grounds was very clean. However, there was a dead animal close to where we were we were set up because we could smell it. Also we could smell the sewage system. Overall, very nice place! Would definitely stay again. 3 stars because of the smells.

CAMPGROUND RESPONSE / COMMENTS:

Sorry guys for the inconvenience. Like any KOA we like to know if something troubles you. We can usually always solve a problem quickly. Sometimes someone leaves a sewer cap off or nature takes it course with a small animal. Please notify us on future visits if anything causes concern.
Jul 15, 2015
Had a great time....only advice is put showers by the tent sites. Not sure why they are closest to the rv sites that all have showers in them abd fatherst from the tents that don't

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are looking to expand our bathhouse near the tenting area.
Jul 15, 2015
Friendly people who make an effort to work with you!

CAMPGROUND RESPONSE / COMMENTS:

Always working hard for you. Thanks
Jul 15, 2015
Stayed two nights. Everything was as good as can be expected. The staff is very friendly and helpfull. The bathrooms are clean. The showers are small. The sites are not easy to get into.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us here in Trenton Ga.
Jul 15, 2015
Clean, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Let us know if we can help you in the future. Hope to see you soon.
Jul 15, 2015
This was the cleanest campground I have ever stayed at! The bathrooms were always neat and fresh. I was not afraid to use them or the showers! The staff were all very nice and helpful

CAMPGROUND RESPONSE / COMMENTS:

We are constantly working to make your stay the best it can be. Thanks for everything.
Jul 15, 2015
Super helpful staff. Very family friendly. Can't wait to come back next year!

CAMPGROUND RESPONSE / COMMENTS:

thanks for coming to see us. See you next year for the South African festival. Keep an eye out for a smaller event in the fall. Still in the works, but not finalized.
Jul 15, 2015
Excellent experience, great people, great place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to make good memories for you.
Jul 14, 2015
Jul 14, 2015
Jul 14, 2015
Cabins were great, bathrooms clean, staff very friendly. Place overall clean, I will go back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending some time with us. It was a pleasure to serve you.
Jul 14, 2015
We had a great time and were sad to only have two nights there.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time. Let us know how we can help you in the future.
Jul 14, 2015
Very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to assist you.
Jul 13, 2015
We tent camped two nights at this KOA this past weekend (mid-July 2015). Overall experience was very positive. Brian (owner?) is well suited for this job, handling various camper issues with ease, promptness, & professionalism. Our 2 year old loved it, the pool & jumping pillow being her favorite activities. It is true the campsites are closer together than I would have liked, but the value is def

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. It was a pleasure to have you visit us.
Jul 13, 2015
First time at this KOA, very well kept, very friendly staff. The sites were all very nice, conveniently located near many of the Chattanooga attractions.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a great time. That is why we work so hard for you.
Jul 13, 2015
Me and my girlfriend had an amazing time here... Everyone was so friendly and accommodating. The pool was very refreshing and they had a South African festival going on where we met a lot of cool people. I would recommend this place to anyone

CAMPGROUND RESPONSE / COMMENTS:

Glad you visited us during the festival. The South African (Dutch) people are just amazing. It was a gift to spent time with them this weekend.
Jul 13, 2015
The management/owner seams to randomly change our reservation slots and during our last stay had a special event going on that took over the whole campsite. Then wanted to charge us to take part in any of these new activities. Had we known of this we would have booked elsewhere.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the misunderstanding. The festival and all live music was available for every guest staying at the park. The only additional cost was for the food package being served by the festival.
Jul 12, 2015
A little difficult to first get there, but the campgrounds, staff and amenities was great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.
Jul 12, 2015
Nice campground. Dollared us to death, though. Even had to pay for 2 "visitors" to come have dinner with us. These visitors were the parents of my grandchildren that were camping with me.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.Sorry about the having to charge for extra people coming to the campground. We do need to cover some extra costs with the visitors. We feel that $2.50 is a minimal cost though.
Jul 12, 2015
Friendly staff, clean and good value

CAMPGROUND RESPONSE / COMMENTS:

Always trying to provide a great service at a reasonable price.
Jul 12, 2015
This KOA is fantastic. We try to go here once a month. Lot's of activities to keep kids busy. We love it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.. See ya soon
Jul 11, 2015
We liked being off the beaten path. It was peaceful and without traffic noise. The Cicadas were quite awesome, too. The owner works hard to keep it all clean and in shape. We really enjoyed our stay in "The Great State of Dade." Thanks for the history lesson we never would have heard in school.

CAMPGROUND RESPONSE / COMMENTS:

It was nice to chat with you - great conversation. Thanks for stopping by to see us.

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