What a great place. I was so happy and the staff was very friendly and helpful.I will definitely be back to do some more camping. Thank you for a great time.
May 28, 2014
The shower facilities were adequate and clean most of the time. The service desk was helpful. Guests creating drama and keeping my family up until after 2:30 am was obnoxious and ruined our first night's rest. There should be a quiet hour enforced for the benefit of all.
May 27, 2014
I love how secure and clean is the facility. All employees are very nice! Great experience!
May 15, 2014
May 11, 2014
Staff were friendly. Shower facilities are the best we have seen at any KOA, it's like walking into a spa facility. Hot springs are a short walk from the camp grounds which was great.
May 05, 2014
Apr 09, 2014
Apr 06, 2014
Oct 26, 2013
very friendly greeting. Restrooms and showers very clean. Our second stay.
Sep 29, 2013
Sep 23, 2013
Everyone was so friendly, Thanks! See ya soon in our travels.
Sep 06, 2013
Sep 03, 2013
We love it! Need a time limit on showers! People take WAY too long for a simple camping shower! FRUSTRATING! especially when you are waiting to just go potty, and they are in there for 45 minutes.
Sep 03, 2013
Love the area, we tented it. Campgrounds were over full, Labor Day Weekend, bathrooms/showers are one & always full/we waited in line, all the time. We had kids, it was horrible!! Several accidents and major meltdowns, Extra portapotties would have been great. We had to go to the hot pools so we could shower after 2 days. You're packed in like sardines, trains constantly, left a day early!
Aug 29, 2013
Aug 26, 2013
My travel partner and I sleep in very small backpacking tents. This KOA told us that we could pitch a second tent for $22. Tent one is just big enough for a mummy bag, tent two is just big enough for a rectangle shaped bag. No other KOA that we have used has ever charged us for the second tent. Front office was being run by four teen agers who really didn't seem to care.
Aug 20, 2013
They are making great improvements. When they get done wow!!
Aug 20, 2013
I have never stayed in a KOA prior to this trip. I will be coming back and staying at the KOA at Lava Hot Springs. Great location, beautiful spot, clean, helpful staff, will check out the cabins next time.
Aug 12, 2013
The people at the KOA were very nice. The problem was it is right next to the freeway and the railroad so all night the trains and the semis kept us awake. also the bugs were insane!! The bathrooms were very nice but each bathroom is attached to showers so if we just needed to use the toilet we had to wait up to 30 min because people were in the showers and doing their hair.
Aug 12, 2013
Too small of Camp sites. We felt like we were camping with the neighbors. NEVER AGAIN!
Aug 12, 2013
We had such an awesome time I have told over ten people already! Thank you for an enjoyable weekend. We needed an easy and quick vacation and you provided just that.
Aug 11, 2013
Aug 09, 2013
Aug 08, 2013
Very clean and very nice bathrooms for a koa . Well maintained!!!
Aug 04, 2013
The tent site was nice. The bathrooms and pavilion are excellent.
Aug 04, 2013
The noise was horrible at night. Trains and trucks. Beautiful campground and area tho.
Aug 03, 2013
Jul 31, 2013
Jul 30, 2013
Jul 29, 2013
once you pay for the site I think you should be able to put as many tents as will fit. yes paying for the extra people is fine but once our site was paid for I should be able to put up 2 tents. Also your newly remodled bathrooms are great. it would be nice to have the tolites and showers seperate. when you just need to go to the bathroom you dont want to wait for someone taking a shower.
Jul 28, 2013
The kids working at the front desk weren't very nice and would sit on their cell phones.
Jul 23, 2013
Very nice sites for tents (I was on a motorcycle trip. Very comfortable with all services clean
Jul 18, 2013
I loved the tent area we were given. The staf was very kind and helpful. Very clean. Bathrooms were beautiful. Tent site 1 which I stayed at had a gorgeous set up the only thing that made me upset was the consent flow of people walking through our campsite to get to the river. It wasn't a walk way my tent was right there. Besides that it was awesome.
Jul 17, 2013
Jul 15, 2013
This was the 2nd year our company stayed there, it went a little bit smoother this year. Still had billing and communication issues when booking. We are a big party and I tried very hard to keep the lines of communication clear for them so there was not much hiccups when we got there or any surprises. But, I guess it was inevitable :)
Jul 04, 2013
Jun 19, 2013
We had a little bit of confusion regarding our tent reservation, but the staff and owner were very good to make the necessary adjustments to clear up the whole situation. We were very happy with our stay. Thanks for the extra effort and turning it into a positive experience. The true measure of a business is how they react when confronted with adversity and they shined.
Jun 03, 2013
Great site, great location, great hosts. Must get the award for the most luxurious showeroom/laundry. Fantastic
May 31, 2013
My family enjoyed the tent campsite, was close proximity to the 5star bath house. It rained our entire stay,however, it was nice that we were able to fill our propane tank at the KOA for our heater. I think the best part of our stay was the the outdoor covered kitchen area, baked potatoes and brownies in a real oven. A large propane grill for use as well. My son enojoyed the trains. Plan to return
May 29, 2013
The campground was very clean and the employees were friendly.
May 28, 2013
Campground had great customer service. It was so clean and neat. The bathrooms (w/ showers) on the campground had all been remodeled and had a very modern clean look and feel. The owner (or some KOA employee) came around on the first night and made sure everyone was doing ok and had everything they needed. Everything maintained very well and felt clean and safe to stay in.
May 18, 2013
Oct 26, 2012
At the time of our stay the restrooms needed some attention. Trash cans were overflowing around the campground.
Sep 14, 2012
The host were great to start with. The bathrooms were amazing they were seperated into seperate rooms with a nice shower and sink. It was nice to have a fire pit and grill at each spot. They sold and delivered firewood. It is really close to Lava Hot Springs.
Sep 07, 2012
We loved it last year and this year and are coming back next year. Only concern is the time people spend in the showers. 45 minutes for some, maybe consider a time limit to be posted. ???
Sep 04, 2012
Sep 02, 2012
The guy helped us late at night. He talked to our neighbors for being loud and cleaned up their dog poop when they left. Overall nice person! We had the best spot rivers on both sides
Aug 27, 2012
Very noisy location.
Aug 25, 2012
Very nice, new bathroom facility. Great, friendly service. Horrid nights sleep due to proximity to trains/highway.