Hot Springs / Black Hills KOA

Open All Year

Reserve: 800-562-0803

Info: 605-745-6449

Email

27585 SD Highway 79

Hot Springs, SD 57747

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 15, 2016
There was an excellent breakfast. The staff was helpful when getting propane and checking in.
Jul 15, 2016
We made this KOA our base while sight seeing the southern area of the Black Hills. Staff are friendly. Pool had a lot of debris from the pine trees during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We have since trimmed back the pine trees significantly around the pool. When large hail storms come through they drop pine tree debris but we have been able to clean it up quickly afterwards. Thank you for staying with us!
Jul 15, 2016
We stayed two nights in a one room cabin which was nice and clean. Only problem being it was unbearably HOT and the air conditioner wasn't enough to cool it down. Several family members choose to sleep outside rather than in the room. By the second night, the room had cooled down enough to sleep in it. The bathrooms and showers were very clean and sanitary. The pool was nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback and for letting us know about the air conditioner issue! We did have some incredibly hot weather early on this summer and it seemed that none of the RVs could keep cool either. I'm glad it cooled down enough the second night! Thank you for staying with us!
Jul 15, 2016
It was clean & quiet. Really enjoyed our stay. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the lovely feedback!
Jul 15, 2016
Clean facilities and having breakfast every morning were both welcome at such an affordable site. Everyone at the office/store was very pleasant and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback!
Jul 14, 2016
Friendly & helpful staff, pretty good wifi for a campground, good location.
Jul 14, 2016
We loved our stay! Staff was so friendly! Clean clean campground! The breakfast availability especially with the burn ban was awesome!
Jul 14, 2016
Enjoyed this campground. offered a little privacy on our site, and we also enjoyed an all you can eat pancake breakfast for a reasonable price. Also on a hot day we enjoyed cooling off in the pool, plus the bathrooms were fairly clean.
Jul 14, 2016
I like the location and peacefulness. I like the pool. It is nicer than many KOA pools and like where it is located, by the office and showers. I was in a camping cabin and like them and they are always consistent.
Jul 14, 2016
The people there were great. love all the trees for shade. needs to have sites more level.
Jul 14, 2016
We had a very nice stay. Staff was great! Update the bathrooms (I think you need a new sewer/septic system; the toilets don't flush well at all) and you'll go from GOOD to GREAT.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Our septic system works well but we agree that the toilet flushers need to be upgraded this winter! Thank you for staying with us.
Jul 13, 2016
Very nice people. Clean bathrooms and showers!
Jul 13, 2016
Helpful Staff
Jul 13, 2016
Excellent !
Jul 12, 2016
Jul 12, 2016
Wonderful stay, only problem we had was the site was a tight back in site with a tree stump that was in a hazardous position. The night before our stay the neighbors said someone even hit it.
Jul 11, 2016
Great stop for visit to Mount Rushmoore make sure and drive thru custer state park on the way. Costs $20 but we saw buffalo, praire dogs, and antlope. Great views and fun for the kids. Staff was super friendly and facilities very clean.
Jul 11, 2016
Excellent campsite; clean, wonderful amenities, friendly and helpful staff!
Jul 11, 2016
very clean place... and the people where very nice and helpful.. would absolutely stay again.
Jul 11, 2016
We had a nice sight, the pool was nice size. Everything was clean and quite, quite nice.
Jul 11, 2016
I knew about your KOA because I grew up in the Hot Springs area. As a matter of fact, this KOA was where my family stayed in 1981 during our vacation, before moving there. Lots has changed but you're still there. That says you are doing something right.
Jul 11, 2016
We only stayed for 2 days. The park was nice with lots of trees. The only negative was the tree branches-it took a bit of time to get into our site-too many branches on our roof. Trees need to be trimmed more.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We agree and have been doing lots of trimming! Thank you for staying with us!
Jul 10, 2016
awesome!
Jul 10, 2016
Friendly staff, clean facilities. Mt Rushmoore is about 1 hour drive away.
Jul 10, 2016
Hot Springs KOA was excellent. The kids loved the pool, the playground, and the free mini golf. The bathrooms and showers were the cleanest and nicest of any we saw on our trip. And the staff was very helpful and friendly, definitely going above and beyond the norm to give us a good experience. We would definitely go back!
Jul 10, 2016
Very noisy, street traffic. Camp site very average, site itself was dirty. Picnic table not clean, had food on it. Bathrooms were very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. I'm very sorry your site was dirty! We check the sites every morning after checkouts and must have somehow missed what was left at yours. I apologize for that! Thank you for staying with us.
Jul 09, 2016
Friendly staff
Jul 09, 2016
We have stayed at this KOA many times and enjoy being in the pines in a clean camp ground. Take advantage of their great breakfast at a fare charge. We will stay the here the next time we are in the Black Hills.
Jul 09, 2016
office personnel cooperative - great pool
Jul 09, 2016
It is a nice campground, but sites are very unlevel and kind of tight. Friends we were with scraped their trailer against a tree trying to get in. It was a nice, quiet place. Would probably stay again if in that area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are available to assist with leveling and provide leveling blocks if ever needed, and this winter will be making site specific levels to keep at each site. We have also been removing some trees to make it easier to get into some of the tighter sites! Thank you!
Jul 08, 2016
It is a beautiful place to stay. The host & hostess, along with other employees, were very hospitable.
Jul 08, 2016
Jul 08, 2016
This KOA was an awesome first time for us. Will recommend them to anyone Staff was friendly and helpful. Can't say enough about this KOA family.
Jul 08, 2016
Nice campground with lots of tree shad pool and great option for breakfast.
Jul 08, 2016
my complaint about this KOA's tent camping area is the mud. it was so muddy every time you took a step an inch of mud stuck to your shoes. our Shoes, tents, chairs, motorcycles and the carpets in our cars were covered in mud the consistency of dog poop. I know you can't control the weather but you can control the condition of your campsites. I have never been denied a full refund at any other KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We had a couple of unprecedented rain storms this summer that dropped a lot of rain in a short time, which is why we have gravel at the sites. KOA has a National Refund Policy which we follow. Thank you for staying with us.
Jul 07, 2016
Great park..... No issues at all
Jul 07, 2016
Loved this KOA. There were lots of trees between the tent sites which gave a bit of privacy when wanted. The pool was great, showers were free and bathrooms were always clean. Rose was very knowledgable when we had questions and suggested places to go for us. The pancake breakfast was cheap and delicious. We stayed 3 nights. Loved all of it.
Jul 07, 2016
Jul 07, 2016
Wonderful! Lovely sites with shade, great bathrooms that aren't a mile away, lively staff, excellent amenities. I would go out of my way to come back here.
Jul 07, 2016
Friendly staff and nice cabins.
Jul 07, 2016
One of our favorite KOAs.Will definitely be back.Nice level spot, friendly staff, clean bathrooms. Numerous pine trees to maintain that rustic feel instead of a giant parking lot like so many others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback!
Jul 06, 2016
Beautiful campground. Everyone was very friendly, the site was clean and comfortable. Highly recommend!
Jul 06, 2016
Campground was nice. Had a great time and our reservation worked out great. Thank you!
Jul 05, 2016
Jul 04, 2016
Sites are a little crowded. We had to ask "neighbors" to move vehicles both when we came to our site and when we left.
Jul 04, 2016
Nice place to stay except car load of Mexicans dropped off wife and kids 3 days in a row,they weren't staying at the campground. Just sneaking in to use the pool on a hot day

CAMPGROUND RESPONSE / COMMENTS:

We welcome non-campers to come and use the pool for a day use fee. Thank you for staying with us!
Jul 04, 2016
We were in a couples cabin, 60. Overall very nice experience. Nice camp hosts,No wifi, apparently we dont get it in the cabins we were in, but outside 200 hundred ft away? but it was camping I suppose, you just like to get whats advertised. Also, KOA in general pet peave. We travel with 2 little chihuahuas, and would STILL like to use the cabins w/the bathrooms, not allowed?!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! You should have received wifi in the cabins so I'm not sure why you didn't. We can always assist if there are any wifi issues. I'm sorry our deluxe cabins are pet free! We will revisit this policy! Thank you for staying with us.
Jul 04, 2016
Don't understand why we couldn't set up our tent an hour early, had set up in the dark! No wood for fire pit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Unfortunately I don't know what happened with your request to set up your tent early. That should not have been an issue at all and I am very sorry if it was made an issue. We also have plenty of wood available so I'm sorry that was an issue as well! Thank you!
Jul 04, 2016
Terry and Suzanne were so helpful. The park is very nice and we enjoyed our stay. We know Todd and Suzanne will be very successful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for the wonderful feedback!
Jul 04, 2016
Wi-fi only available within 20 feet of the router. Was not available in our cabin which was very inconvenient. The bed was awefull. 3 inches of compacted foam on a plywood base. Bathrooms were a long trek from most of the campground. Hosts were nice, pizza was good.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! If there are any Wifi issues we can usually resolve them right away. The mattresses are new but we can also provide bedding for extra padding if ever there are issues with them. Thanks for staying with us!
 

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